Performa
™
Professional Series
- 54 -
Error
Code
Reason for Tone
Solution
Problem Still Exists?
101
There is no electrode load
detected. The connection
of pads or lead wires
is not secure
Check the electrode
pads and lead wires.
Change lead wires
or pads.
Contact manufacturer
tech support.
102
103
104
105
The ultrasound applicator is
not connected well.
Check the
connection of the
ultrasound applicator.
Contact manufacturer
tech support.
107
The output current exceeds
the setting current value.
Restart the device
Contact manufacturer
tech support.
108
109
110
111
The pulse duration
of the output waveform
exceeds the setting pulse
duration value.
Restart the device
Contact manufacturer
tech support.
112
113
114
117
The self check has failed.
Restart the device
Contact manufacturer
tech support.
118
External stim board self
check has failed.
119
Stim board may be defective
Error
Code
Reason for Tone
Solution
Problem Still Exists?
120
The storage for favorites
is full.
Delete some of the
favorite programmings.
121
The password is wrong.
Contact manufacturer.
122
The SD socket is broken
or the SD card falls off the
socket.
Restart the device
Contact manufacturer
tech support.
123
The communication between
the boards is bad.
124
Start screen will not display
125
The device does not follow
the setting parameters.
Stop the electrotherapy,
and then restart
the device.
Contact manufacturer
tech support.
126
The device cannot read the
SD contents.
Restart the device
Contact manufacturer
tech support.
127
Only exists in combination
mode.
128
Improper operation of the
ultrasound head. Ensure you
are using enough ultrasound
gel on applicator and moving
around as indicated
in the manual instructions.
Let applicator cool off
and then try again.
Contact manufacturer
tech support.
Troubleshooting
Error Codes