Pepwave AP One User Manual Download

Page: 7 / 76

User Manual

http://www.pepwave.com

2014

Pepwave

3.5 AP One Flex

Each Pepwave AP One Flex package contains:

1 x Pepwave AP One Flex

1 x instruction sheet

3.6 AP One In-Wall

Each Pepwave AP One In-Wall package contains:

1 x Pepwave AP One In-Wall

1 x mounting kit

1 x instruction sheet

3.7 AP Pro

Each Pepwave AP Pro package contains:

1 x Pepwave AP Pro

1 x instruction sheet

1 x installation guide

Summary of Contents for AP One

Page 1: ...ts Reserved Pepwave and the Pepwave logo are trademarks of Pepwave Ltd Other brands or products mentioned may be trademarks or registered trademarks of their respective owners Pepwave AP One Series AP One AP One 300M AP One mini AP One AC mini AP One Flex AP One In Wall Pepwave AP Pro Series AP Pro Sept 2014 ...

Page 2: ...6 3 5 AP One Flex 7 3 6 AP One In Wall 7 3 7 AP Pro 7 4 Hardware Overview 8 4 1 AP One 8 4 2 AP One 300M 9 4 3 AP One mini 10 4 4 AP One AC mini 11 4 5 AP One Flex 12 4 6 AP One In Wall 14 4 7 AP Pro 15 5 Installation 16 5 1 Installation Procedures 17 6 Information 18 6 1 System 19 7 Configuration 26 7 1 System 27 7 2 LAN 32 7 3 Wireless Networks 35 7 4 Advanced Wireless Settings 50 7 5 WDS 54 7 6...

Page 3: ...ds 65 9 1 Activate Changes 66 9 2 Firmware 67 9 3 Configuration 68 9 4 Misc 69 10 Real Time Status 70 11 Peplink Balance AP Controller 71 12 Restoring Factory Defaults 72 12 1 AP One 72 12 2 AP One 300M 72 12 3 AP One Mini 73 12 4 AP One AC Mini 73 12 5 AP One Flex 73 12 6 AP One In Wall 74 12 7 AP Pro 74 13 Appendix 75 ...

Page 4: ...rs wireless networking solutions to suit any business need and every Pepwave access point is loaded with essential features such as multiple SSIDs VLAN WDS and Guest Protect A single Pepwave access point can masquerade as up to four virtual access points each with its own security policy WPA WPA2 etc and authentication mechanism 802 1x open captive portal etc allowing faster easier and more cost e...

Page 5: ... policies and encryption mechanisms for each virtual access point allow fast flexible cost effective network builds Centralized management via InControl reduces maintenance expense and time WDS support allows secure and fast network expansion Guest Protect support guards sensitive business data and sub networks WMM Wi Fi Multimedia and QoS Quality of Service support keeps video and other bandwidth...

Page 6: ...ne 300M Each Pepwave AP One 300M package contains 1 x Pepwave AP One 300M 2 x omni directional antennas 1 x power supply 1 x instruction sheet 3 3 AP One mini Each Pepwave AP One mini package contains 1 x Pepwave AP One mini 1 x omni directional antenna 1 x power supply 1 x instruction sheet 3 4 AP One AC mini Each Pepwave AP One AC mini package contains 1 x Pepwave AP One AC mini 1 x power supply...

Page 7: ...ckage contains 1 x Pepwave AP One Flex 1 x instruction sheet 3 6 AP One In Wall Each Pepwave AP One In Wall package contains 1 x Pepwave AP One In Wall 1 x mounting kit 1 x instruction sheet 3 7 AP Pro Each Pepwave AP Pro package contains 1 x Pepwave AP Pro 1 x instruction sheet 1 x installation guide ...

Page 8: ...set Inset reset button Depress with a pin and hold for at least five seconds to restore factory defaults For further details please refer to Restoring Factory Defaults Power Connector DC 12V power input for use with the supplied power adapter LED Indicators Power OFF Power is off ON Power is on Status OFF Unit is initializing ON Unit is ready Ethernet OFF Ethernet port is not connected ON Ethernet...

Page 9: ... 802 3af connector normally connected to a back haul network Reset Inset reset button Depress with a pin and hold for at least five seconds to restore factory defaults For further details please refer to Restoring Factory Defaults Power Connector DC 12V power input for use with the supplied power adapter LED Indicators Power OFF Power is off ON Power is on Status OFF Unit is initializing ON Unit i...

Page 10: ...d to a back haul network Antenna Right Connector RP SMA connector for attaching the antenna LED Indicators PWR OFF Power is off ON Power is on RDY RED Device is not booted AMBER Device is not booted ENET OFF Ethernet port is not connected ON Ethernet port is connected OFF No client is associated ON Clients are associated Each bar indicates an increase of up to 10 connected clients The shortest bar...

Page 11: ... Rear Panel View Connectors Power Connector DC 12V power input for use with the supplied power adapter WAN 100 1000BaseT Ethernet connector normally connected to a back haul network LED Indicators Status OFF Power is off ON Power is on Wi Fi OFF Wi Fi is not connected ON Wi Fi is connected ...

Page 12: ...ors Connectors Panel inside the lid Connectors LAN1 PoE 10 100BaseT Power over Ethernet Passive PoE connector LAN2 3 Ethernet LAN Port Reset Inset reset button Depress with a pin and hold for at least five seconds to restore factory defaults For further details please refer to Restoring Factory Defaults ...

Page 13: ...ors OFF Unit is initializing ON Unit is ready LAN OFF Ethernet port is not connected ON Ethernet port is connected Indicate the signal strength Mounting the Unit Pepwave AP One Flex can be mounted on a flat surface or a pole using the wall pole mount available separately ...

Page 14: ...ide Connectors LAN Ethernet LAN ports POE IN LAN UPLINK 10 100BaseT Power over Ethernet Passive PoE connector Reset Inset reset button Depress with a pin and hold for at least five seconds to restore factory defaults For further details please refer to Restoring Factory Defaults Pass Through Digital pass through for PBX Power Connector DC 48V power input ...

Page 15: ...g antennas Ground Ground connection Console RJ 45 Console connector for Pepwave Console Adapter with remote factory reset functionality WAN 10 100BaseT Power over Ethernet 802 3af connector normally connected to a back haul network Power Connector A connector for DC 10V 30V power input to be used with the supplied waterproof power connector LED Indicators Status OFF Power is off RED Unit is initia...

Page 16: ...User Manual http www pepwave com 16 Copyright 2014 Pepwave 5 Installation Your Pepwave access point acts as a bridge between wireless and wired Ethernet interfaces A typical setup follows ...

Page 17: ...r into a power source 4 Wait for the status LED to turn green 5 Connect a PC to the backbone network Configure the IP address of the PC to be any IP address between 192 168 0 4 and 192 168 0 254 with a subnet mask of 255 255 255 0 6 Using Microsoft Internet Explorer 6 or above Mozilla Firefox 2 0 or above or Google Chrome 2 0 or above connect to https 192 168 0 3 7 Enter the default admin login ID...

Page 18: ...User Manual http www pepwave com 18 Copyright 2014 Pepwave 6 Information The Information section contains a number of tabs to keep you up to date on your access point s status and operation ...

Page 19: ...s point as defined in the configuration Location Location of your access point as defined in the configuration Serial Number Serial number of your access point MAC Address MAC address of your access point Network IP Information Current gateway IP address of your access point System Time Current system time with respect to the configured time Up Time Up time of your access point since the most rece...

Page 20: ...opyright 2014 Pepwave Click Close to dismiss the IP Info dialog Wireless Click Wireless located under Information on the left to display tabs containing information about your Pepwave access point connected clients WDS and nearby networks ...

Page 22: ... profile Usage Data Type Data display used in the Wired Network Usage graph Check Hourly to display usage in 60 minute increments Wireless Network Usage Wireless network usage displayed using the options selected from the Usage Data Type drop down menu and the Hourly checkbox Number of Wireless Clients Number of wireless clients displayed using the options selected from the Usage Data Type drop do...

Page 23: ...nected client Type Radio mode of the connected client Signal Signal strength of the connected client Duration Time the listed client has been connected to the network as reported at the last refresh TX RX Rate Transmit and receive data rates for the connected client as reported at the last refresh TX RX Bytes Packets Transmit and receive data volume for the connected client as reported at the last...

Page 24: ...em Current Channel Current 802 11 broadcast channel used by the system Manufacturer Access point manufacturer name based on MAC prefix MAC Address MAC address for connected peers Status Current WDS status enabled or disabled Encryption Encryption method used by the WDS Click Edit to enable or disable WDS edit the WDS MAC address and select an encryption method ...

Page 25: ...ed for display of nearby access points Manufacturer Access point manufacturer name based on MAC prefix SSID SSID used to refer to the nearby access point Security Client authentication method s used by the nearby access point MAC address MAC address of the nearby access point Channel Channel used by the nearby access point Signal RSSI Radio signal strength of the nearby access point Last Seen Time...

Page 26: ... http www pepwave com 26 Copyright 2014 Pepwave 7 Configuration The Configure section allows you to set up all aspects of your Pepwave access point from basic system settings to advanced wireless options and more ...

Page 27: ... User specified name for the location of your access point This name can be retrieved via SNMP Timezone Time region used by the system All choices are based on UTC Keep Default IP When enabled this option maintains 192 168 0 3 as your access point s default IP address IP Address Mode IP Address Mode options are Automatic and Manual Automatic The IP address of your access point is acquired from a D...

Page 28: ...NS server address used by your Pepwave access point to resolve host names IP Address Mode Advanced PPPoE Username This specifies the username required in order to connect via PPPoE to acquire Internet connectivity The information is typically determined by and can be obtained from the ISP PPPoE Password This specifies the password required in order to connect via PPPoE to acquire Internet connecti...

Page 29: ...agged with 0 NTP Server Network Time Protocol NTP Server hostname used when synchronizing your access point s system clock Default value is pool ntp org Scheduled Reboot Automatic reboot schedule Check Enable then set the reboot schedule using the Schedule Day and Time drop down menus Ethernet Speed Duplex Ethernet send and receive speed Controller IP Address Domain Name IP address or domain name ...

Page 30: ...he DHCP server feature of your Pepwave access point The following options will be enabled once you have checked and enabled DHCP Server IP Start Range First address in the range of IP addresses assigned to DHCP clients IP Stop Range Last address in the range of IP addresses assigned to DHCP clients Subnet Mask Subnet mask used by DHCP clients Broadcast Address Broadcast address used by DHCP client...

Page 31: ... com 31 Copyright 2014 Pepwave Lease Time Length of time that an IP address of a DHCP client remains valid When lease time has expired the assigned IP address is no longer valid and renewal of the IP address assignment is required ...

Page 32: ...User Manual http www pepwave com 32 Copyright 2014 Pepwave 7 2 LAN Select LAN located under Configure on the left to begin configuring a local area network for your Pepwave access point 7 2 1 LAN ...

Page 33: ... of clients that can connect to your access point This value should match the value in LAN Subnet Mask Default is 255 255 255 0 Broadcast Address Broadcast address used by DHCP clients Gateway Default routing gateway used by DHCP clients DNS 1 IP address of the primary DNS server offered to DHCP clients DNS 2 IP address of the secondary DNS server offered to DHCP clients DNS 3 IP address of the te...

Page 34: ...sers to connect to your IP s ports 7 2 3 Port Forward Port Forward Name Name for your port forwarding rule IP IP address to which ports are forwarded Port Choose TCP or UDP to forward the selected port or port range using the specified protocol Select port options from the drop down menus on the right then click Apply to make the port forwarding rule active ...

Page 35: ...cryption used by your Pepwave access point Default VLAN ID VLAN ID tagged on all outgoing packets generated by the virtual AP i e packets traveling from the Wi Fi segment through your access point to the Ethernet segment via the LAN port If 802 1x is enabled a per user VLAN ID can be specified in the authentication reply from the RADIUS server If a per user VLAN ID is set the default VLAN ID will ...

Page 36: ...ays whether or not your Pepwave access point s SSID is broadcast Web Portal Login Displays whether or not your access point can be accessed via Web portal MAC Filter Displays whether or not your access point controls access with MAC address filters Bandwidth Control Displays whether or not your access point is using bandwidth controls Layer 2 Isolation Displays whether or not your access point is ...

Page 37: ...pepwave com 37 Copyright 2014 Pepwave To add a new virtual AP click the Add button To change network details for a virtual AP click its Edit link which give you access to Wireless Network Details explained on the next page ...

Page 38: ... scan the virtual AP s ESSID Note that the BSSID i e the MAC address of the virtual AP cannot be hidden from the scan To associate with the virtual AP clients must specify the correct ESSID upon association Broadcast SSID is enabled by default Security Level Configures wireless authentication and encryption methods used by the virtual AP Available options are Open No Encryption Static WEP 802 1X W...

Page 39: ...available Key Format Choose ASCII or HEX ASCII can be applied only to encryption keys that are manually entered HEX can be applied to encryption keys that are manually entered or automatically generated Passphrase Combination of words and characters used to generate an encryption key Click Generate Key to create the key Encryption Key User specified encryption key value For ASCII format key length...

Page 40: ...ents can associate with the access point When v2 is selected only v2 clients can associate with the access point Most modern wireless clients support v2 For stations that do not support v2 select v1 Default is v2 WEP Key Size Choose 40 bits or 104 bits Re keying Period Length of time throughout which the broadcast key remains valid When the re keying period expires the broadcast key is no longer v...

Page 41: ...2 is configured RADIUS based 802 1x authentication with TKIP encryption method is enabled When using this configuration Pre Shared Key should be disabled The security level of this method is known to be very high When WPA PSK or WPA2 PSK is configured a Pre Shared Key or Passphrase is used for data encryption and authentication When using this configuration Pre Shared Key should be enabled Key len...

Page 42: ...ralized management system For details see http www pepwave com products incontrol 7 3 4 1 Tip How to Set Up a Pepwave AP Guest Portal in InControl To set up a Guest Portal 1 enable the guest portal function and 2 create guest accounts and set up a portal page Step One Enable the Guest Portal 1 Log into InControl with your username and password https incontrol pepwave com 2 Click the Configuration ...

Page 43: ...l Page 9 Go to Guest Portal and Accounts by clicking on the link on the left 10 You can generate more than one account at one time Change the parameters in No of accounts to be generated Username prefix Sequence number suffix and Time Quota Default time limit is set to 24 hours You can change the time limit 11 Click Generate 12 You should now have some guest accounts generated as shown Unused Gues...

Page 45: ...h Management Enables settings to control upstream and downstream limits You can control bandwidth usage Per VAP or Per Client Upstream Limit Upstream bandwidth limit in kbps Default is 0 Unlimited Downstream Limit Downstream bandwidth limit in kbps Default is 0 Unlimited Maximum Number of Clients Maximum number of clients that can be simultaneously connected to your Pepwave access point Default is...

Page 46: ... administrator to control access using Mac address filtering Choose from None Deny all except listed Accept all except listed and RADIUS MAC Authentication To delete MAC addresses from the list select them then click Delete highlighted To add MAC addresses to the list select them then click Add to list ...

Page 48: ...ion the DHCP server IP address or DHCP server settings will be prompted Default VLAN ID VLAN ID to be tagged on all outgoing packets generated from the virtual AP i e packets that travel from the Wi Fi segment through your Pepwave access point to Ethernet segment via the LAN port If 802 1x is enabled and a per user VLAN ID is specified in authentication reply from the Radius server then the value ...

Page 49: ...rt number for the authentication port of the RADIUS server Accounting Port UDP port number for the accounting port of the RADIUS server Secondary Host This setting allows the RADIUS server to used for authentication and accounting in the event that the Primary Host is unavailable Maximum Retransmission Maximum number of retries for RADIUS authentication Default is 3 Radius Request Interval Time in...

Page 50: ...User Manual http www pepwave com 50 Copyright 2014 Pepwave 7 4 Advanced Wireless Settings Advanced Wireless Settings provides more options to fine tune system parameters for optimal performance ...

Page 51: ...e The country code selection is for non US model only and is not available to all US model Per FCC regulation all WiFi product marketed in US must fixed to US operation channels only Channel Bonding Only available when Protocol is set to 802 11bgn or 802 11n Only Choose 20MHz 20 40MHz or 40MHz Channel 802 11 channel Choose from 1 to 11 In North America and Europe choose from 1 to 13 Channel 14 is ...

Page 52: ...ifies how often your access point goes to other channels to discover nearby networks Scanning Time Specifies how long your access point stays on other channels to discover nearby networks Scheduled Radio Availability Click Add to specify radio availability schedule options If no options are specified the radio defaults to On WMM Enables Wi Fi Multimedia WMM also known as Wireless Multimedia Extens...

Page 53: ...sing the RTS CTS handshake A setting of 0 disables this feature Distance Time Convertor Automatically adjusts Slot Time and ACK Timeout based on the distance entered in meters Slot Time Provides option to modify unit wait time before it transmits Default is 9μs ACK Timeout Provides the option to set the wait time to receive acknowledgement packet before doing retransmission Default is 48μs Frame A...

Page 54: ...nk APs when wired cabling is not preferable WDS also extends wireless network coverage for wireless clients Click Add to add and configure a new WDS peer connection WDS Settings Enable Enables WDS MAC Address MAC address of the other AP with which to form a WDS link Encryption Security policy used for WDS peer connections ...

Page 55: ...ID to be recognized by peers Name Name representing this profile The name can be any combination of alphanumeric characters 0 9 A Z a z underscore _ dash and or non leading trailing spaces Peer Serial Number Remote peer serial number Note that your Pepwave access point will establish a VPN connection with a remote peer identified with a serial number Peer Address IP address of the remote peer Stat...

Page 57: ... ignored Remote IP Addresses Host Names Enter Internet host names and or the IP addresses of the remote unit in this field You may enter only one of the remote unit s WAN IP addresses host names here even if I the remote unit has multiple WAN connections Note that IP addresses host names must be separated by a space or a carriage return When this field is filled connection to the remote unit will ...

Page 58: ...s point IP Address User specified IP address for use with Manual IP Address Mode above Subnet Mask Subnet mask used by your access point Data Port This field specifies the outgoing UDP port number for transporting VPN data If Default is selected port 4500 will be used by default Port 32015 will be used if the remote unit s firmware version is prior to 5 4 or the port 4500 is unavailable for use If...

Page 59: ...begin configuring SNMP server settings SNMP SNMP Settings Server Name Name identifying the SNMP server SNMPv1 Enable support for Version 1 of SNMP SNMPv2 Enable support for Version 2 of SNMP SNMPv3 Enable support for Version 3 of SNMP SNMP Trap Enable SNMP trap messaging which is initiated by a client and sent to your Pepwave access point ...

Page 60: ...MP v1 v2 community or click Edit to change the settings of an existing community Click Remove to delete a community SNMPv1 SNMPv2 Community Settings Community Name Password for getting or setting SNMP values IP Address and IP Mask IP and subnet address that is allowed to access the SNMP server Access Mode Choose Read Only or Read Write Status Enable or Disable this community ...

Page 61: ...om 61 Copyright 2014 Pepwave 7 7 3 SNMPv3 Users By adding SNMPv3 users access rights can be controlled Click New to add a new SNMPv3 user or click Edit to change the settings of an existing user Click Remove to delete an SNMPv3 user ...

Page 62: ...e used in SNMPv3 communication Choose None or CBC DES Privacy Password Shown only if CBC DES is chosen as the Privacy Protocol This is the key for decrypting encrypted data Access Mode Grant Read or Read Write access to this user Status Enable or Disable this user 7 8 Web Administration Select Web Administration located under Configure on the left to begin configuring the Web management interface ...

Page 63: ...Username 7 8 3 Admin Password Admin Password configures the administrator password used to access the Web Admin Interface To change to the administrator password enter the new password into New Password and New Password confirmation Note that the two entries must match exactly 7 8 4 Web Administration Disable Web Administration turns off access to Web Admin Interface After being turned off the Web...

Page 64: ...User Manual http www pepwave com 64 Copyright 2014 Pepwave 8 Tools Diagnostic Tools This selection provides three useful tools for diagnosing problems on your network Ping Traceroute and Nslookup ...

Page 66: ...nual http www pepwave com 66 Copyright 2014 Pepwave 9 1 Activate Changes Click Activate Changes located under Commands on the left and confirm to save your configuration and activate your Pepwave access point ...

Page 67: ... version loaded into the flash partitions Flash Status The firmware status on the flash partitions Boot from Indicates which flash partition boots up the system Firmware Upgrade Target Indicates which flash partition will be upgraded with the next firmware upgrade Firmware Upgrade Select Online then click Check to look for firmware upgrade files online Select Manual to choose a downloaded firmware...

Page 68: ...estore Factory Default Used to restore your Pepwave access point s factory default settings Preserve the network settings by checking Preserve Settings then click Proceed Settings including Server IP Subnet Mask Default Gateway DNS Server and Management VLAN ID will be preserved Download Active Configuration To File Used to download the active configuration for backup purposes Upload Configuration...

Page 69: ...ormation from your Pepwave access point To facilitate prompt resolution by Pepwave technical support in the event of technical issues please send a debug file with your support request Remote Assistance Get remote assistance with technical issues Reboot AP Reboot your Pepwave access point using firmware saved in Flash 1 or Flash 2 ...

Page 70: ...com 70 Copyright 2014 Pepwave 10 Real Time Status Real Time Status displays the current status of your Pepwave acess point device If your access point is managed by a Peplink Balance the default access of the Balance will be shown ...

Page 71: ...ontroller Since firmware 3 0 6 Pepwave access points can be managed and configured using a Peplink Balance For details including the Captive Portal configuration or how Peplink Balance works as an AP Controller please refer to the Peplink website FAQs and Peplink Balance User Manual ...

Page 72: ...on the unit and wait for one minute Press and hold the reset button for at least five seconds then release The unit will automatically reboot Wait for one minute or until the Status LED turns green upon which the settings of the device will have been restored to the factory defaults By default the unit will acquire an IP address from a DHCP server 12 1 AP One 12 2 AP One 300M ...

Page 75: ...into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause un...

Page 76: ...pepwave com contact Business Development and Partnerships http www pepwave com partners channel partner program Address Hong Kong Office A5 5 F HK Spinners Industrial Building Phase 6 481 Castle Peak Road Cheung Sha Wan Kowloon Hong Kong Tel 852 2990 7600 www pepwave com ...

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