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Maintenance & Troubleshooting
The UltraTemp® Heat Pump will produce condensation (water) while in operation. The heat pump base
is designed to allow the condensation to exit through the bottom drain port when the unit is running.
The condensation will increase as the outdoor air humidity level increases. Check the following at reg-
ular intervals to ensure proper condensate drainage:
1. Visually inspect and clear the bottom drain ports of any debris that could clog the ports.
2. Keep the top air flow discharge and air flow intake area clear of debris so the air flow though the
heat pump is not restricted. The cooler discharge air from the top should not accumulate and be
drawn into the side air intake coils.
3. Be sure the condensate run-off is properly directed away from the equipment pad to keep it from
undermining the pad.
4. Be sure the condensate water does not puddle inside the heat pump. To be sure it is condensate
water, check for the absence of chlorine.
During normal operation, the heat pump produces three to five gallons of condensate per hour. If
condensate drainage is above this range during operation or if water continues to drain from the base
when the heat pump is not in operation for more than an hour, a leak in the internal plumbing may
have occurred. Call a qualified heat pump technician to investigate the problem.
Professional Maintenance and Service
The maximum heat output and efficiency of a heat pump is dependent upon the quality and perfor-
mance of the major components used. Equally important are the environmental conditions (for exam-
ple, air temperature, humidity, water temperature, and wind).
To maintain maximum performance and efficiency, keep the air coil clean from dirt and debris. It is
recommended to clean your air coil once a year by flushing the coil with compressed air or hosing off
the coil with a garden hose.
Care should be taken to not bend the coil fins as this will restrict the airflow and lower your heat pump
performance. Compressed air can also damage the heat pump coil.
DO NOT USE A PRESSURE CLEANER ON THE UNIT.
The heat pump should be maintained at least once a year by qualified personnel to maintain maximum
performance and efficiency. The unit should be powered off during maintenance.
Winterising
In areas where freezing temperatures occur, you should protect your pump, filter, and heat pump
from the elements. Perform the following steps to completely drain the heat pump.
1. Turn off the electrical power to the heat pump at the main breaker panel.
2. Shut off the water supply to the heat pump.
3. Disconnect the water inlet and outlet unions located on the lower front panel of the heat pump.
4. Blow out the water lines.
5. Cover only the top of the heat pump to prevent debris from falling into the unit. Do not wrap the
sides of the heat pump with any plastic or other material that will retain heat or moisture inside the
unit.
Maintenance & Troubleshooting Continued
Summary of Contents for ULTRATEMP HXi
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