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Appendix E: Intel

Server Issue Report Form

Intel

Server System R2000LH2/LT2 Service Guide

Appendix E: Intel

Server Issue Report Form

Issue Report Form (Rev 3.6)

Note: Filling out this form completely is required for any escalation.

Customer Contact Information:

Customer Support Case#

Intel

Server Board or System:

(Example: S2400BB, R2000BB)

Server Chassis:

(Example P4000M. If third-party chassis used, indicate make and model.)

Base Board Information: (Some information maybe found by accessing BIOS & going through
the Server Management menu > System Information)

Baseboard PBA/TA/AA # (Example: 123456-789):

- can be found on the white sticker label on the baseboard.

System BIOS Version:

Intel

Remote Management Module Firmware Version (if applicable):

BMC Version:

FRU/SDR Version:

Has the latest BIOS been tried? (Yes/No):

Has the latest BMC been tried? (Yes/No):

Has the latest RMM Firmware been tried? (Yes/No):

Has the latest FRU/SDR been tried? (Yes/No):

Processor information:

Type

Speed

sSpec

Thermal Solution

Processor 1

Processor 2

Summary of Contents for Relion 2804e

Page 1: ...Relion 2804e Technical Guide Rev 1 0 PENGUIN COMPUTING www penguincomputing com 1 888 PENGUIN 736 4846 twitter PenguinHPC ...

Page 2: ...Intel Server System R2000LH2 LT2 Family Service Guide A Guide for Technically Qualified Assemblers of Intel identified Subassemblies Products Order Number G42282 004 ...

Page 3: ...ur Intel may make changes to specifications and product descriptions at any time without notice Intel server boards contain a number of high density VLSI and power delivery components that need adequate airflow for cooling Intel s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together It is the responsibil...

Page 4: ... motherboards server sb cs 010770 htm Consignes de sécurité Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction Consultez Intel Server Boards and Server Chassis Safety Information sur le Intel Server Deployment Toolkit 3 0 CD ou bien rendez vous sur le site http www intel com support motherboards server sb cs 010770 ht...

Page 5: ...uipment damage can result Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and ha...

Page 6: ...2HKC2 With Intel Server Board S4600LH2 and 8 x 2 5 hot swap hard drive bay Manual Organization Chapter 1 provides a brief overview of the Intel Server System R2000LH2 LT2 family In this chapter you will find a list of the server system features and figures of the system and components to help you identify your system components and their locations Chapter 2 provides instructions on adding and repl...

Page 7: ...ompatibility For supported Intel spares and accessories Spares and Configuration Guide See the section on the web page titled Documents Guides For server configuration guidance and compatibility Intel Server Configurator tool For system power budget guidance Power Budget Analysis Tool For software to manage your Intel Server System Intel Server Management Software See the section on the web page t...

Page 8: ...ng the Front Bezel Optional 17 Removing the Front Bezel 17 Installing the Front Bezel 17 Removing and Installing the Front Fan Bezel 18 Removing the Front Fan Bezel 18 Installing the Front Fan Bezel 18 Removing and Installing the Rack Handles 19 Removing the Rack Handles 19 Installing the Rack Handles 19 Removing and Installing the Power Supply Module s 20 Removing the Power Supply Module s 20 Ins...

Page 9: ...el I O Expansion Module 40 Installing and Removing the Intel Remote Management Module 4 41 Installing the Intel RMM4 Lite 41 Install the Intel RMM4 NIC 42 Removing the Intel RMM4 Lite 42 Removing the Intel RMM4 NIC 42 Installing and Removing an Internal Solid State Drive 43 Installing a Solid State Drive 43 Removing a Solid State Drive 44 Installing and Removing the Intel RAID Smart Battery 45 Ins...

Page 10: ...ns and Functionality 63 Appendix A Regulatory and Compliance Information 65 Appendix B Safety Information 66 Appendix C Installation Assembly Safety Instructions 67 Appendix D Getting Help 68 Warranty Information 68 Appendix E Intel Server Issue Report Form 69 Appendix F Warranty 73 Limited Warranty for Intel Chassis Subassembly Products 73 Extent of Limited Warranty 73 Warranty Limitations and Ex...

Page 11: ...gure 20 Installing the Front Bezel 17 Figure 21 Removing the Front Fan Bezel 18 Figure 22 Installing the Front Fan Bezel 18 Figure 23 Removing the Rack Handle 19 Figure 24 Installing the Rack Handle 19 Figure 25 Removing the Power Supply Module 20 Figure 26 Installing the Power Supply Module 20 Figure 27 Removing the System Cover 21 Figure 28 Installing the System Cover 21 Figure 29 Removing the F...

Page 12: ...xpansion Module 39 Figure 62 Removing Intel I O Expansion Module 40 Figure 63 Installing the Intel RMM4 Lite 41 Figure 64 Installing the Intel RMM4 NIC 42 Figure 65 Removing the Intel RMM4 NIC 42 Figure 66 Installing a SSD 43 Figure 67 Removing a SSD 44 Figure 68 Installing the Intel RAID Smart Battery 45 Figure 69 Removing the Intel RAID Smart Battery 46 Figure 70 Removing the Server Board 47 Fig...

Page 13: ...LH2 LT2 family product list v Table 2 Server System References vi Table 3 Intel Server System R2000LH2 LT2 Feature Summary 1 Table 4 Wattage Limitation of the PCIe Loading 3 Table 5 Power Rating of the Power Supply 3 Table 6 Hard Disk Drive Options 9 Table 7 BIOS Setup Keyboard Command Bar 61 Table 8 Screen Map 63 ...

Page 14: ...H2 Intel Server System R2000LT2 product family Intel Server Board S4600LT2 Feature Description Dimensions 3 43 inches 87 3 mm high 17 24 inches 438 0 mm wide 28 0 inches 712 0 mm deep Processor Support Support up to four Intel Xeon processors E5 4600 product family with a Thermal Design Power TDP of up to 130 W Memory 48 DIMM slots Three DIMMs Channel Four memory channels per processor Unbuffered ...

Page 15: ... eUSB solid state devices Two single port SATA connectors capable of supporting up to 6 GB sec Two 4 port mini SAS connectors capable of supporting up to 3 GB sec SAS SATA Intel RAID C600 Upgrade Key support providing optional expanded SATA SAS RAID capabilities Security Trusted Platform Module Optional Server Management Integrated Baseboard Management Controller IPMI 2 0 compliant Support for Int...

Page 16: ... Supply Configuration Maximum PCI Loading 90 140VAC AC low Line 1600W 1 1 Redundant Hot swap Capable 1600W 1 0 or 2 0 Non Redundant 260W 180 264VAC AC high line 1600W 1 1 Redundant Hot swap Capable 1600W 1 0 or 2 0 Non Redundant 450W Power Rating Table 5 summarizes the power rating of the power supply Table 5 Power Rating of the Power Supply VIN Total Available Power 100 127VAC AC low Line 1120W 2...

Page 17: ...If you are near the system you can also use the Quick Reference Label provided on the inside of the chassis cover to assist in identifying components Figure 2 Intel Server System R2000LH2 LT2 Components Hot Swap Hard Drive Bay and Front Panel Options Figure 3 3 5 Hot Swap Hard Drive Bay 4 Drive Configuration Figure 4 2 5 Hot Swap Hard Drive Bay 8 Drive Configuration ...

Page 18: ...D D Not Used I Not Used E System Cold Reset Button J NIC 2 Activity LED Figure 5 Front Panel Options Back Panel Label Description Label Description A USB Ports H I O Module Ports Connectors Optional B USB Ports I Add in adapter slots from Riser Card C I O Module Ports Connectors Optional J RMM4 NIC Port Optional D Video Connector K Power Supply Module 2 E NIC 1 L Power Supply Module 1 F NIC 2 M Ad...

Page 19: ...and P C NIC 2 AJ CPU 4 socket D NIC 1 AK Front Panel Video connector E Option RMM4 Lite connector AL Front Panel header SSI compatible F Video connector AM CPU 1 Fan connector G CPU 2 DIMM slots Memory Banks G and H AN CPU 4 Fan connector H CPU 1 DIMM slots Memory Banks A and B AO CPU 4 DIMM slots Memory Banks R and T I Option I O Module connector AP Main Power Slot 2 J Option eUSB Solid State Dev...

Page 20: ...us connector S 2 Stacked USB 2 0 ports AZ CPU 3 socket T System ID LED BA CPU 3 DIMM slots Memory Banks L and M U System Status LED BB Riser Card slot 2 V POST Code Diagnostic LEDs BC Backup Battery W SATA only port 0 BD CPU 2 socket X Internal Serial Port BE CPU 2 DIMM slots Memory Banks E and F Y SATA only port 1 BF Option I O Module connector Z Internal USB port BG Option RMM4 NIC connector AA ...

Page 21: ...and user passwords are cleared within five to ten seconds after the system is powered on These pins should be selected on 1 2 for normal system operation D BIOS Recover J74 If pins 2 3 are selected the system can only boot from EFI bootable recovery media with the recovery BIOS image The main system BIOS will not boot These pins should be selected on 1 2 for normal system operation E BIOS Default ...

Page 22: ...rier and with different maximum number of hard disk drives see the table below for details Table 6 Hard Disk Drive Options Intel Server System Supported Hard Drive Type Maximum Hard Drive Number R2304LH2 LT2 3 5 or 2 5 4 R2208LH2 LT2 2 5 8 Note SAS drives are only supported when proper Intel RAID C600 Upgrade Key or Intel Integrated RAID Module is installed For instructions on installing hard driv...

Page 23: ...limline Optical Drive To use one of the drives provided by Intel use the following order codes Slimline DVD ROM Drive AXXSATADVDROM Slimline DVD RW Drive AXXSATADVDRWROM Note For a complete list of supported peripherals go to http serverconfigurator intel com sct_app aspx Bezel The front bezel is available as optional accessory for the server system Figure 10 Front Bezel Front View Hot Swap SAS SA...

Page 24: ...SATA Connectors Figure 12 4 x 3 5 inch Hard Drive Backplane Components Rear View 8 x 2 5 Hard Drive Backplane A SAS SATA Hot swap Connectors Figure 13 8 x 2 5 inch Hard Drive Backplane Components Front View A Power Connectors B Mini SAS Connectors C I2 C Connector Figure 14 8 x 2 5 inch Hard Drive Backplane Components Rear View ...

Page 25: ...nal server management functionality to the server board This module provides a dedicated web server for viewing server information and remote control of the system It also provides Remote KVM Redirection and USB Media Redirection allowing USB devices attached to the remote system to be used on the managed server For instructions on installing the Intel Remote Management Module 4 see Installing and...

Page 26: ...the chassis as it would be positioned for normal operation Note The Intel Server System R2304LH2 is shown for illustration purposes in this document Cable Routing When you add or remove components from your server system make sure your cables are routed correctly before reinstalling the server system cover Use caution to make sure no cables or wires are pinched and that the airflow from the fans i...

Page 27: ...Hardware Installations and Upgrades 14 Intel Server System R2000LH2 LT2 Service Guide Figure 15 Cable Routing 4 x 3 5 Hot Swap HDD ...

Page 28: ...ot swap hard drive bay Note 1 To activate the port SCU1 4 7 on the server board a proper Intel RAID C600 Upgrade Key must be installed For instructions see Intel RAID C600 Upgrade Key Installation Guide 2 A second SSD is supported when the optical drive is NOT in use Figure 16 Cable Routing 8 x 2 5 Hot Swap HDD ...

Page 29: ...pgrades 16 Intel Server System R2000LH2 LT2 Service Guide Fan Connections Use the figures below to determine the proper fan connections Figure 17 System Fan Order Figure 18 Connecting the Fan Power Cables to the Fan Board and PDB ...

Page 30: ... front bezel from rack handle see letter A 3 Rotate the front bezel anticlockwise to release the latches on the right end from the rack handle see letter B Figure 19 Removing the Front Bezel Installing the Front Bezel Note Before installing the bezel you must install the rack handles 1 Lock the right end of the front bezel to the rack handle see letter A 2 Rotate the front bezel clockwise till the...

Page 31: ...ove the front fan bezel 1 Loosing the two screws on left and right end see letter A 2 Remove the front fan bezel from the chassis see letter B Figure 21 Removing the Front Fan Bezel Installing the Front Fan Bezel 1 Slide in the bezel see letter A 2 Secure the bezel to the chassis with the two screws on left and right end as shown see letter B Figure 22 Installing the Front Fan Bezel ...

Page 32: ...ove the two screws holding the rack handle in place and remove the rack handle from the server system as shown Figure 23 Removing the Rack Handle Installing the Rack Handles Align the rack handle with the two holes on the side of the server system and attach the rack handle to the server system with two screws as shown Figure 24 Installing the Rack Handle ...

Page 33: ...r Supply Module s 1 Insert the power supply module into the power supply cage and push all the way until it clicks into place Figure 26 Installing the Power Supply Module 2 Repeat step 1 to install the second power supply module Removing and Installing the System Cover Removing the System Cover The server system must be operated with the system cover in place to ensure proper cooling You will need...

Page 34: ... of this book 2 Turn off all peripheral devices connected to the server Turn off the server 3 Disconnect the power cord 4 Remove the screws see letter A 5 Depress the latches see letter B 6 Slide the cover back and lift upward Figure 27 Removing the System Cover Installing the System Cover 1 Place system cover onto the chassis and slide forward to engage recessed edge at front of cover see letter ...

Page 35: ...er For instructions see Removing the System Cover Removing the Front End Module 1 Disconnect any cables attached to the front end module 2 Removing the six screws securing the front end module from the chassis see letter A 3 Slide the front end module in forward and remove it from the chassis see letter B Figure 29 Removing the Front End Module Installing the Front End Module 1 Push the front end ...

Page 36: ...and pull up to remove from system see letter B Figure 31 Removing the PCI Riser Assembly Warning Place the riser assembly upside down or sideway to avoid damage to the riser card connector Do one of the following If you need to add or replace a PCI add in card see Installing and Removing a PCI Add in Card If you removed the PCI riser assembly for another procedure continue with that procedure Inst...

Page 37: ...e AC power cord s are disconnected from the system 2 Remove the system cover For instructions see Removing the System Cover 3 Remove the PCI riser assemblies For instructions see Removing the PCI Riser Assembly Installing a PCI Add in Card Installing a Half Length PCI Add in Card 1 Remove the filler panel from the add in card slot and install the provided proper bracket as shown see letter A 2 Ins...

Page 38: ... shown see letter C 3 Insert add in card until it sits in the riser connector see letter D 4 Secure the add in card with screw as shown see letter E Figure 34 Installing a Full Length PCI Add In Card Removing a PCI Add in Card Removing a Half Length PCI Add in Card 1 Remove the screw as shown see letter A 2 Remove the PCI add in card from the riser card connector see letter B Figure 35 Removing a ...

Page 39: ...e that all empty add in card slots have filler panels installed Removing and Installing the Air Duct Always operate your server system with the air duct in place The air duct is required for proper airflow within the server system Before removing or installing the air duct please make sure following steps are performed 1 Ensure the AC power cord s are disconnected from the system 2 Remove the syst...

Page 40: ...ift up the tilt bay and fully open it to 110 degrees see letter A 3 Bend and slide out the air duct see letter B 4 Remove the air duct from the chassis see letter C Figure 37 Removing the Air Duct Installing the Air Duct 1 Bend and slide in the air duct see letter A 2 Install air duct into the chassis see letter B 3 Flip down the power supply see letter C Figure 38 Installing the Air Duct ...

Page 41: ...e heatsink is attached to the server board processor socket with captive fasteners Using a 2 Phillips screwdriver loosen the four screws located on the heatsink corners in a diagonal manner using the following procedure 1 Using a 2 Phillips screwdriver start with screw 1 and loosen it by giving it two rotations and stop see letter A IMPORTANT Do not fully loosen 2 Proceed to screw 2 and loosen it ...

Page 42: ...ible processor s see Additional Information and Software on page 4 Caution ESD and handling processors Reduce the risk of electrostatic discharge ESD damage to the processor by doing the following Touch the metal chassis before touching the processor or server board Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor Avoid moving aro...

Page 43: ...er 2 Open the Socket Lever Push down the lever handle on the OPEN first side and away from the socket to release it see letter A Repeat the steps to release the lever on the other side see letter B Figure 42 Installing Processor Open the Socket Lever 3 Open the Load Plate Press the locking lever slightly to raise the load plate see letter A Open the load plate all the way see letter B Figure 43 In...

Page 44: ...ver under the notch in the load plate see letter B Make sure the load plate tab engages under the socket lever when fully closed Repeat the steps to latch the locking lever on the other side see letter C Latch the levers in the order as shown Figure 46 Installing Processor Latch the Locking Lever Installing and Removing the Memory Before installing or removing the memory please make sure following...

Page 45: ...e of the DIMM into the socket see letter C When the DIMM is inserted push down on the top edge of the DIMM until the retaining clips snap into place see letter D Make sure the clips are firmly in place see letter E Figure 47 Installing Memory Removing Memory 1 Locate the DIMM sockets Gently spread the retaining clips at each end of the socket The DIMM lifts from the socket 2 Holding the DIMM by th...

Page 46: ...DD interface bracket and remove the HDD interface bracket see letter C Figure 49 Installing Hard Disk Drive Removing 3 5 HDD interface bracket 3 Install the hard disk drive using the same four screws as shown Make sure the connector end of the drive matches the backplane connector see letter D Figure 50 Installing Hard Disk Drive Installing 3 5 HDD For installing 2 5 Hard Disk Drive as an option B...

Page 47: ...rail see letter d3 Secure the hard disk drive using the four screws for 2 5 HDD see letter d4 Figure 51 Installing Hard Disk Drive Installing 2 5 HDD 4 With the lever open insert the hard disk drive assembly into the chassis see letter E Push in the lever to lock it into place see letter F Figure 52 Installing Hard Disk Drive Inserting 3 5 HDD Assembly ...

Page 48: ...isk Drive Removing 2 5 HDD carrier 2 Remove the four screws securing the plastic drive blank from the 2 5 HDD carrier see letter C Disengage the plastic drive blank from the HDD carrier Remove the plastic drive blank from the 2 5 HDD carrier see letter D Figure 54 Installing Hard Disk Drive Removing Plastic Drive Blank 3 Install the hard disk drive using the four screws as shown Make Sure the conn...

Page 49: ...al devices connected to the system turn off the system by pressing the power button and unplug the AC power cord from the system or wall outlet To maintain proper system cooling a filler panel must be installed if you do not install a device at this location Before installing or removing the slimline optical drive please make sure following steps are performed 1 Ensure the AC power cord s are disc...

Page 50: ... the cables see letter A Slide the optical drive out see letter B and C Figure 59 Removing the Slimline Optical Drive 2 If no device will be installed in this location install a filler panel in this location Installing and Removing the Intel I O Expansion Module Before installing or removing the Intel I O expansion module please make sure following steps are performed 1 Ensure the AC power cord s ...

Page 51: ...tions see Removing the PCI Riser Assembly 5 Remove the air duct For instructions see Removing the Air Duct Before Installing Intel I O Expansion Module at the Left Edge of the Board Optional 1 Install the module to the provided bracket see letter A 2 Secure the module to the bracket with the three screws see letter B 3 Install the provided connector converter see letter C Figure 60 Installing Inte...

Page 52: ...e filler panel from the chassis and remove the filler panel see letter A 2 Position the module over the server board fit the front of the module into the back panel slot see letter B 3 Attach the module to the server board connector see letter C 4 Secure the module with the two screws as shown see letter D Figure 61 Installing Intel I O Expansion Module ...

Page 53: ... Expansion Module 1 Remove the two screws as shown see letter A 2 Remove the module out of the server system see letter B and C 3 Install the I O expansion module filler panel into the system back panel and secure it to the chassis with the screw see letter D Figure 62 Removing Intel I O Expansion Module ...

Page 54: ...r instructions see Removing the System Cover 3 Remove the power supply modules For instructions see Removing the Power Supply Module s 4 Remove the PCI riser assemblies For instructions see Removing the PCI Riser Assembly 5 Remove the air duct For instructions see Removing the Air Duct Installing the Intel RMM4 Lite Locate the RMM4 Lite connector next to onboard NIC port carefully pick up the Inte...

Page 55: ...onnect the cable to the module see letter C Figure 64 Installing the Intel RMM4 NIC Removing the Intel RMM4 Lite Pull up the RMM4 Lite module to remove it from the mother board Removing the Intel RMM4 NIC 1 Remove the cable to the module see letter A 2 Remove the two screws as shown and remove the module out of the server system see letter B 3 Remove the cable to the server board see letter C Figu...

Page 56: ...e rack handles For instructions see Removing the Rack Handles 4 Slide the front end module in forward a bit For instructions see Removing the Front End Module Installing a Solid State Drive 1 Remove the two screws to release the Solid State Drive carrier see letter A 2 Place the Solid State Drive in the carrier see letter B 3 Secure the Solid State Drive with the four screws see letter C 4 Slide t...

Page 57: ...rews to release the Solid State Drive carrier see letter B 3 Pull the Solid State Drive up to remove from the air duct see letter C 4 Remove the four screws to release the Solid State Drive see letter D 5 Pull the Solid State Drive up to remove from the carrier see letter E 6 Secure the Solid State Drive carrier to chassis with the two screws Figure 67 Removing a SSD ...

Page 58: ... 2 Remove the system cover For instructions see Removing the System Cover Installing the Intel RAID Smart Battery 1 Connect the cable between the BBU and the RAID card For details see Intel RAID Smart Battery User s Guide 2 Position the battery against chassis see letter A 3 Align the tabs on the plastic battery holder with the mounting holes in the chassis and slide in the plastic battery holder ...

Page 59: ...tions see Removing the System Cover 3 Remove the power supply modules For instructions see Removing the Power Supply Module s 4 Remove the PCI riser assemblies For instructions see Removing the PCI Riser Assembly 5 Remove the air duct For instructions see Removing the Air Duct 6 Remove the processor heatsink s For instructions see Removing Processor Heatsink s 7 Remove the processor s For instruct...

Page 60: ...teen screws from the server board see letter A 3 Lift the server board from the server system see letter B Figure 70 Removing the Server Board Installing the Server Board 1 Place the server board into the server system see letter A 2 Secure the server board with thirteen screws see letter B Figure 71 Installing the Server Board 3 Connect all power cables to the server board ...

Page 61: ...tteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverandøren Varning Explosionsfara vid felaktigt batteribyte Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera använt batteri enligt fabrikantens instruktion Varoitus Paristo voi räjähtää jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaa...

Page 62: ...t Note You will need to run the BIOS Setup to restore the configuration settings to the RTC Replacing a Redundant Fan Module 1 Remove the system cover if needed For instructions see Removing the System Cover 2 Pull system fan straight up to remove it from the fan holder 3 Replace the system fan by guiding it into the slot and firmly pressing down to ensure that it is properly seated Figure 73 Repl...

Page 63: ...oving the Backplane 1 Disconnect all cables from the backplane 2 Remove the screw see letter A 3 Pull up the backplane see letter B 4 Remove the backplane from the server chassis see letter C Figure 74 Removing the backplane Installing the Backplane 1 Hold the backplane only by the edges Do not push or pull on any components on the backplane Position the backplane in place at the front of the serv...

Page 64: ... see Removing the System Cover 3 Remove system the fan modules connected to the lower fan board For instructions see Replacing a Redundant Fan Module 4 Remove the rack handles For instructions see Removing the Rack Handles 5 Remove the front end module For instructions see Removing the Front End Module Removing the Lower Fan Board 1 Disconnect all cables from the lower fan board 2 Remove the screw...

Page 65: ... Fan Board 3 Connect cables to the lower fan board please refer to Cable Routing Replacing the Front Video and USB Module Before removing or installing the front video and USB module please make sure following steps are performed 1 Ensure the AC power cord s are disconnected from the system 2 Remove the system cover For instructions see Removing the System Cover 3 Remove the power supply modules F...

Page 66: ...Front Video and USB Module 1 Disconnect video and USB cables from server board see letter A 2 Remove the two screws as shown see letter B 3 Slide the module out see letter C 4 Remove the two screws as shown slide the front USB header out see letter D Figure 78 Removing the front video and USB Module ...

Page 67: ...he server board as shown see letter D Figure 79 Installing the front video and USB Module Installing and Removing the LCP Module Before installing or removing the LCP module please make sure following steps are performed 1 Ensure the AC power cord s are disconnected from the system 2 Remove the system cover For instructions see Removing the System Cover 3 Remove the power supply modules For instru...

Page 68: ...tructions see Removing the Front Video and USB Module 2 Secure the front USB header to the module with two screws as shown see letter A 3 Insert the LCP module into chassis see letter B 4 Secure the LCP module to chassis with two screws see letter C 5 Install the LCP and USB cables to the server board as shown see letter D Figure 80 Installing the LCP Module ...

Page 69: ... cables from server board see letter A 2 Remove the two screws as shown see letter B 3 Slide the module out see letter C 4 Remove the two screws as shown slide the front USB header out see letter D 5 Install the front video and USB module For instructions see Installing the Front Video and USB Module Figure 81 Removing the LCP Module ...

Page 70: ...o install and align server into the rack rails is recommended Note The Extended Value rack mount rail kit AXXELVRAIL supports the system weight of 65lbs fully loaded However the rail travel limitation does not allow removal of the top cover during normal operation impacting hot swapping of the system fans The Premium rack mount rail kit AXXPRAIL will be available at post launch to eliminate the ho...

Page 71: ...lease button to remove inner member from slides 2 Align brackets to desired vertical position on rack and insert fasteners 3 Move ball retainer to the front of slides Figure 83 Install Slides to Rack 4 Align inner member key holes to standoffs on chassis move inner member as shown below Figure 84 Install Inner Member to Chassis ...

Page 72: ...on in the inner member to release the lock and allow the chassis to close Figure 85 Install Chassis to Fixed Slides Removing the Chassis from Rack 1 Fully extend the slides until it is in the locked position pull the release button to release lock and disconnect inner member from slides Figure 86 Extend Slides ...

Page 73: ...Hardware Installations and Upgrades 60 Intel Server System R2000LH2 LT2 Service Guide 2 Press safety locking pin to release inner member from chassis Figure 87 Remove Inner Member from Chassis ...

Page 74: ...cute Command The Enter key is used to activate submenus when the selected feature is a submenu or to display a pick list if a selected option has a value field or to select a subfield for multi valued features like time and date If a pick list is displayed the Enter key selects the currently highlighted item undoes the pick list and returns the focus to the parent menu Esc Exit The Esc key provide...

Page 75: ...f Yes is highlighted and Enter is pressed all changes are saved and the Setup is exited If No is highlighted and Enter is pressed or the Esc key is pressed the user is returned to where they were before F10 was pressed without affecting any existing values Setup Screen Menu Selection Bar The Setup Screen Menu selection bar is located at the top of the BIOS Setup Utility screen It displays tabs sho...

Page 76: ... Alternatively pressing ESC discards the changes and resumes POST to continue to boot the system according to the boot order set from the last boot Map of Screens and Functionality There are a number of screens in the entire Setup collection They are organized into major categories Each category has a hierarchy beginning with a top level screen from which lower level screens may be selected Each t...

Page 77: ...ement Screen Tab Console Redirection System Information With BMC Only BMC LAN Configuration Boot Options Screen Tab CDROM Order Hard Disk Order Floppy Order Network Device Order BEV Device Order Add EFI Boot Option Delete EFI Boot Option Boot Manager Screen Tab Error Manager Screen Tab Non BMC Only View Event Log Screen Exit Screen Tab ...

Page 78: ...00LH2 LT2 Service Guide 65 Appendix A Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference The document can be downloaded from http www intel com support motherboards server ...

Page 79: ...ver System R2000LH2 LT2 Service Guide Appendix B Safety Information Please refer to the Server Products Regulatory and Safety document for the Safety Information The document can be downloaded from http www intel com support motherboards server ...

Page 80: ...0LH2 LT2 Service Guide 67 Appendix C Installation Assembly Safety Instructions Please refer to the Server Products Regulatory and Safety document for the Installation Assembly Safety Instructions The document can be downloaded from http www intel com support motherboards server ...

Page 81: ... Server and chassis accessory parts list for ordering upgrades or spare parts A searchable knowledgebase to search for product information throughout the support site 2 Send an email to Intel s technical support center using the following online form if you still cannot obtain a solution to your issue 3 Lastly you can contact an Intel support representative using one of the following support phone...

Page 82: ...cate make and model Base Board Information Some information maybe found by accessing BIOS going through the Server Management menu System Information Baseboard PBA TA AA Example 123456 789 can be found on the white sticker label on the baseboard System BIOS Version Intel Remote Management Module Firmware Version if applicable BMC Version FRU SDR Version Has the latest BIOS been tried Yes No Has th...

Page 83: ...n Intel tested list Add in adapters Example NICs Management Adapters Serial Expansion Cards PCI Express Adapters RAID Controllers SCSI Controllers and so on Type Slot Manufacturer Model Firmware Other third party hardware Example Example KVM Chassis and so on Description Use Manufacturer Model Firmware Storage Devices Example SCSI SATA SAS USB Tape and so on Manufacturer Model Type Size Firmware I...

Page 84: ...n English Arabic and Chinese Simplified Service Pack Level or Kernel Revision Distribution OEM Retail Intel RAID Controller Example SRCU42E RAID controller part number PBA number RAID controller firmware version Has the latest RAID firmware been tried Yes No RAID driver version Has the latest RAID driver been tried Yes No RAID volumes configuration disks RAID level RAID volume use Boot device Data...

Page 85: ...at this issue is holding up If yes please provide a brief description below Do you have systems already purchased that are not being delivered to your customers because of this issue If yes please provide a brief description below Have you returned systems or components to your place of purchase because of this issue If yes please provide a brief description below All other brands and names are pr...

Page 86: ...ce and other related charges Intel will have reasonable time to make repairs or to replace Product or to refund the then current value of the Product In no event will Intel be liable for any other costs associated with the replacement or repair of Product including labor installation or other costs incurred by buyer and in particular any costs relating to the removal or replacement of any product ...

Page 87: ...related to this Limited Warranty shall be adjudicated in the following forums and governed by the following laws for the United States of America Canada North America and South America the forum shall be Santa Clara California USA and the applicable law shall be that of the State of California USA for the Asia Pacific region the forum shall be Singapore and the applicable law shall be that of Sing...

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