HP ProLiant BL495c G6 User Manual Download Page 1

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HP ProLiant BL495c G6 Server Blade
User Guide

Part Number 575066-001

June 2009 (First Edition)

Summary of Contents for ProLiant BL495c G6

Page 1: ...HP ProLiant BL495c G6 Server Blade User Guide Part Number 575066 001 June 2009 First Edition ...

Page 2: ... HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows Windows NT and Windows Server are U S registered trademarks of Microsoft Corporation AMD Athlon is a trademark of Advanced Micro Devices Inc Intended audience This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment and trained in ...

Page 3: ...ering and device mapping 15 Connecting to the network 17 Installing a server blade 17 Completing the configuration 18 Hardware options installation 19 Introduction 19 Hard drive option 19 Memory option 20 Advanced ECC memory 21 DIMM installation guidelines 21 DIMM population order 21 Installing DIMMs 21 Processor option 23 Mezzanine card option 28 Cabling 30 Hard drive cabling 30 Using the HP c Cl...

Page 4: ...ronment Suites 47 HP Insight Control Linux Edition 47 Redundant ROM support 47 USB support and functionality 48 Diagnostic tools 49 HP Insight Diagnostics 49 HP Insight Diagnostics survey functionality 49 Integrated Management Log 49 Array Diagnostic Utility 50 Remote support and analysis tools 50 HP Insight Remote Support software 50 Keeping the system current 50 Drivers 50 ProLiant Support Packs...

Page 5: ...is Canadien 72 European Union regulatory notice 72 Disposal of waste equipment by users in private households in the European Union 72 Japanese notice 73 BSMI notice 73 Korean notice 73 Laser compliance 74 Battery replacement notice 74 Taiwan battery recycling notice 75 Electrostatic discharge 76 Preventing electrostatic discharge 76 Grounding methods to prevent electrostatic discharge 76 Specific...

Page 6: ...ent identification Front panel components Item Description 1 Local I O connector 2 Serial label pull tab 3 Server blade handle button 4 Power On Standby button 5 Server blade handle Component identification 6 ...

Page 7: ... condition Red Critical condition 3 Flex10 1 LED Green Network linked Green flashing Network activity Off No link or activity 4 Flex10 2 LED Green Network linked Green flashing Network activity Off No link or activity 5 Hard drive activity LED Green Activity Off No activity 6 Power On Standby button and system power LED Green On Amber Standby auxiliary power available Off Off Component identificat...

Page 8: ...ystem battery 8 Enclosure connector 9 Battery tray 10 Mezzanine connector 1 Type I only 11 Mezzanine connector 2 Type I or Type II 12 System maintenance switch 13 Processor socket 1 14 Processor socket 2 Mezzanine connector definitions Item Connector Card support Mezzanine connector 1 PCIe x8 Type I mezzanine card only Mezzanine connector 2 PCIe x8 Type I or II mezzanine card Component identificat...

Page 9: ...mation see HP ROM Based Setup Utility on page 40 If the system is unable to boot into RBSU use the following steps to clear the system configuration 1 Power down the server blade on page 11 2 Remove the server blade on page 12 3 Remove the access panel on page 12 4 Change position 6 of the system maintenance switch to on 5 Install the access panel on page 13 6 Install the server blade in the enclo...

Page 10: ...p the server blade 7 After the system beeps repeat steps 1 through 3 8 Change positions 1 5 and 6 of system maintenance switch to off 9 Repeat steps 5 and 6 If both the current and backup versions of the ROM are corrupt return the system board for a service replacement To switch to the backup ROM when the System ROM is not corrupt use RBSU HP c Class Blade SUV Cable Item Connector Description 1 Se...

Page 11: ...server blade Use a virtual power button selection through iLO 2 This method initiates a controlled remote shutdown of applications and the OS before the server blade enter standby mode Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server blade enter standby mode Press and hold the Power On Standby button for more tha...

Page 12: ...ode auxiliary power is still being provided To enclosure After initiating a virtual power down command be sure that the server blade go into standby mode by Remove the server blade de on page 11 observing that the system power LED is amber To remove the component 1 Identify the proper server blade 2 Power down the server bla 3 Remove the server blade surface Remove the access panel 4 Slide the acc...

Page 13: ...Install the access panel 1 Place the access panel on top of the server blade 2 Slide the access panel forward until it clicks into place Operations 13 ...

Page 14: ... at the HP website http www hp com go bladesystem documentation Documentation is also available in the following locations Documentation CD that ships with the enclosure HP Business Support Center website http www hp com support HP Technical Documentation website http docs hp com Installing server blade options Before installing and initializing the server blade install any server blade options su...

Page 15: ...C or mezzanine signals Server blade signal Interconnect bay Interconnect bay labels Flex 10 NIC 1 embedded 1 Flex 10 NIC 2 embedded 2 Mezzanine 1 3 and 4 Mezzanine 2 5 and 6 7 and 8 For detailed port mapping information see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website http www hp com go bladesystem documentation Set...

Page 16: ...nine 1 2 Four port cards connect to bay 2 Mezzanine 2 3 4 Four port cards Ports 1 and 3 connect to bay 3 Ports 2 and 4 connect to bay 4 For detailed port mapping information see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website http www hp com go bladesystem documentation Setup 16 ...

Page 17: ...ailable for HP BladeSystem c Class enclosures Pass thru modules and switch modules For more information about interconnect module options see the HP website http www hp com go bladesystem interconnects Installing a server blade CAUTION To prevent improper cooling and thermal damage do not operate the enclosure unless all bays are populated with a component or a blank 1 Remove the device bay blank ...

Page 18: ...the server blade for installation 4 Install the server blade Completing the configuration To complete the server blade and HP BladeSystem configuration see the overview card that ships with the enclosure Setup 18 ...

Page 19: ...N To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Hard drive option WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 Power down the server blade on page 11 2 ...

Page 20: ... 5300 Registered DDR2 SDRAM DIMMs The server supports up to 128 GB of memory using 16 8 GB DIMMs eight DIMMs per processor NOTE The Advanced Memory Protection option in RBSU provides additional memory protection beyond Advanced ECC By default the server is set to Advanced ECC Support For more information refer to HP ROM Based Setup Utility on page 40 For DIMM slot locations and bank assignments se...

Page 21: ...stall only ECC PC2 5300 Registered DDR2 SDRAM DIMMs Always install DIMMs in sequence 1A 2A 3B 4B DIMMs must always be installed in pairs HP recommends installing DIMMs with the greatest capacity in the banks farthest from each populated processor first mber DIMMs installed in the same memory bank must have the same part nu DIMMs installed in different banks can be of different sizes nel mode and A...

Page 22: ...er blade on page 12 3 Remove the access panel on page 12 4 Disconnect the hard drive cables 5 Remove the DIMM baffle with the hard drives and cables in place 6 Open the DIMM slot latches Hardware options installation 22 ...

Page 23: ...nstall the processor socket cover after removing the processor from the socket Do not tilt or slide the processor when lowering the processor into the socket CAUTION To avoid damage to the processor Handle the processor only by the edges Do not touch the bottom of the processor especially the contact area CAUTION The heatsink thermal interface media is not reusable and must be replaced if the heat...

Page 24: ... on page 12 5 Remove the heatsink blank Retain the heatsink blank for future use CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board 6 Remove the processor socket protective cover Retain the cover for future use CAUTION Failure to completely open the processor retaining latch prevents the processor from seating during installation lea...

Page 25: ...essor has separated from the installation tool carefully re insert the processor in the tool 9 Align the processor installation tool with the socket and install the processor CAUTION The processor is designed to fit one way into the socket Use the alignment guides on the processor and socket to properly align the processor with the socket Hardware options installation 25 ...

Page 26: ...10 Press down firmly until the processor installation tool clicks and separates from the processor and then remove the processor installation tool Hardware options installation 26 ...

Page 27: ...thermal interface protective cover from the heatsink CAUTION To avoid damage to the system board processor socket and screws do not overtighten the heatsink screws Use the wrench supplied with the system to reduce the possibility of overtightening the screws Hardware options installation 27 ...

Page 28: ...l Type I mezzanine cards on either mezzanine 1 connector or mezzanine 2 connector Install Type II mezzanine cards only on mezzanine 2 connector Optional mezzanine cards enable network connectivity and provide Fibre Channel support For mezzanine card locations see the system board components on page 8 For mezzanine card signal mapping see the HP ProLiant BL495c G6 Server Blade Installation Instruct...

Page 29: ...connector cover 5 Install the mezzanine card Press down on the connector to seat the board 6 Install the access panel on page 13 7 Install the server blade Installing a server blade on page 17 Hardware options installation 29 ...

Page 30: ...to perform server blade administration configuration and diagnostic procedures by connecting video and USB devices directly to the server blade For SUV cable connectors see HP c Class Blade SUV Cable on page 10 Connecting locally to a server blade with video and USB devices Use the SUV cable to connect a monitor and any of the following USB devices USB hub USB keyboard USB mouse USB CD DVD ROM dri...

Page 31: ...he equipment 1 Connect the SUV cable to the server blade 2 Connect the video connector to a monitor 3 Connect a USB mouse to one USB connector 4 Connect a USB keyboard to the second USB connector Item Description 1 Monitor 2 USB mouse 3 HP c Class Blade SUV Cable 4 Server blade 5 Video connector 6 USB keyboard Accessing a server blade with local media devices Use the following configuration when c...

Page 32: ...t a USB hub to one USB connector 4 Connect the following to the USB hub o USB CD DVD ROM drive o USB keyboard o USB mouse o USB diskette Item Description 1 Monitor 2 USB mouse 3 HP c Class Blade SUV Cable 4 Server blade 5 USB hub 6 USB keyboard 7 USB CD DVD ROM drive or diskette drive Cabling 32 ...

Page 33: ...ty HP is working with Linux providers to address this problem in future revisions of these operating systems This option may not be required with newer revisions of Red Hat Enterprise Linux or SUSE Linux Enterprise Server Rack infrastructure interface service iLO 2 Standard Blade Edition available from the HP website http www hp com servers lights out Software drivers and additional components HP ...

Page 34: ...ure static IP bay settings for the dedicated iLO 2 management NICs on each server blade in an enclosure for faster deployment To connect to the server blade using iLO 2 install the server blade in an enclosure enclosure assigns an IP address to enable iLO 2 connectivity to The c Class tab enables you to control specific se based status for the HP BladeSystem configuratio For detailed information a...

Page 35: ... network base Cli nt PC administrative workstation o AMD Athlon XP processor 700 MHz or gr or Intel Pentium III or higher processor 700 MHz or greater recommended o 128 MB of RAM o Microsoft Windows 2000 Professional or Microsoft Wi o Microsoft Internet Explorer 5 5 or above with 128 bit encr Ethernet NI TCP IP netw Port IP address or an assigned DHCP or static CD ROM drive CD DVD ROM drive and or...

Page 36: ... y ent methods Th primary deployment methods are support of a IMPORTANT To deploy a server blade without the RDP create a bootable diskette or image bootable diskette PXE deployment on page 36 CD ROM deployment on page 37 Diskette image deployment on page 38 PXE deployme t any of the other NC series ment on nt PXE enables server blades to load an image over the network from a PXE server and then e...

Page 37: ...iguration process cuts time from each server deployed making it possible to scale server deployments to high volumes in a rapid manner SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that delivers an unattended autom installation for high volume server deployments The SmartStart Scripting Toolkit is designed to support ProLiant BL ML and DL servers The ...

Page 38: ...with video and USB devices on page 30 2 Insert the boot CD into the USB CD ROM drive 3 Rebo 4 After the server blade boots follow the normal installation procedure for an OS Windows Server 2003 cannot be installe completely blank no partitions defined To install Windows Server 2003 ods Mak Use the SmartStart CD 7 Use the Rapid Deployment Pack For instructions see the HP website http h18013 www1 hp...

Page 39: ...sion of the software the HP website http www hp com servers sstoolkit As an alternative method configure the hardware manually with RBSU and the iLO 2 remote cons With this method the disk is more generic and integrates with an existing network OS installation ole process For more information refer to HP BladeSystem c Class advanced management on page 34 de must have a supported OS For the latest ...

Page 40: ...system Displaying system in Selecting the primary boot controller Lan For more information on RBSU see the or the HP website http www hp com support smartstart documentation Using R SU s To ac na To m B To u e RBSU use the following keys cess RBSU press the F9 key during power up when prompted vigate the menu system use the arrow keys ake selections press the To Enter key To access Help for a high...

Page 41: ...process configures the system for the English language To change any default settings in the auto configuration process such as the settings for langu selected For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation C or the HP website http www hp com support smartstart documentation Boot options l s co oot from a supported boot device During this time you c...

Page 42: ...ectable memory error occur mirrored copy The system continues to operate norma supports hot plug memory the failed memory c RAID Memory Mode Provides protection levels similar to Mirrored Memory Mode and it requires less memory allocation than fu C nfiguration Utility ACU is a browser based utility with the following features Runs as a local application or remote service Supports online array capa...

Page 43: ...mation regarding the default configurations that ORC Set Utility User Guide on the Documentation CD ng the server serial number and product ID After you replace the system board you must r 1 During the server startup sequence press the F9 k 2 Select the System O 3 Select Serial Number The following warning i WARNING WARNING WARNING during the manufacturing process and should NOT be modified This o...

Page 44: ...ng features through the iLO 2 interface nose iLO 2 using HP SIM through a web browser For more information about iLO 2 features which may require an iLO Advanced Pack or i for BladeSystem license see the iLO 2 documentation on the Documentatio http www hp com servers lights out Erase Utility kup before running the System Erase Utility The utility sets the system ardware configuration information i...

Page 45: ...n the HP ProLiant Essentials Foundation Pa or the HP website http www hp com servers manage HP ProLiant Essentials Virtualization Management Software k virtual machines f VMware and Microsoft virtual machines with physical host to virtual machine association g easy migration to appropriate physical or tua For m oftware see the HP website The ProLiant Essentials Virtual Machine Management Pack and ...

Page 46: ...e method of migrating existing server blades and their content to the latest server technologies SMP automates the migration of the operating system applicatio another without errors eliminating the need for manual redeployment of these elements on the new se blade During the migration process the software automatically loads new drivers required for boot o the destination server blade The wizard ...

Page 47: ...sou efficiency The software installed by Insight Control Environ ProLiant server and HP BladeSystem lifecycles including Rapid server deployment Health and performance monitoring Comprehensive remote control Vulnerability scanning and patch management Power and thermal measurement re Integrated management of virtua Third party device managemen For more information about Insight Control Environment...

Page 48: ...feature protects the existing ROM version even if yo upport and functionality pport HP provides both standard by the OS through the appropriate USB device drivers devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functi POST Di...

Page 49: ...de software information on ProLiant server bla Th functionality supports operating systems that may n systems supported by the server blade see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous rvey data files to reflect the latest changes in the configuration e http www hp com support information and ...

Page 50: ...e installed on a shared HP ProLiant Windows application server The software supports HP EVA storage devices HP ProLiant BladeSystems HP Integrity and HP 9000 serv r ing Microsoft Windows Red Hat Enterprise Linux Novell SUSE and Novell Netware Downloa the HP website h20392 www2 hp com portal swdepot displayProductInfo do productNumber RSS SE twork and SAN environments plus selec les HP to deliver h...

Page 51: ...n support Refer to the operating system support matrix http www hp com go support ine ROM flash component utility Works offline and online Supports Microsoft Windows NT Windows 2000 Windows Server 2003 Novell Netware and Linux operating systems System Onl The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range ...

Page 52: ...uct warranty kages that help you make the most of your server investments Refer to the Care Pack website http www hp com hps carepack servers cp_proliant html HP Care Pack Services offer u with easy to buy easy to use support pac Software and configuration utilities 52 ...

Page 53: ...ides procedures and solutions for troubleshooting HP troubleshoot enclos lowchart to help you navigate the troubleshooting process To uide see the HP website http www hp com support BladeSystem_Enclosure_TSG_en la st BladeSystem c Class enclosures This guide explains how to use the Insight Display to ures and it includes a f view the g Pre di c agnosti steps WARNIN informati mentation before remov...

Page 54: ...reduce the risk of injury from electric sh enclosure WARNING To reduce the risk of electric shock This symbol on an RJ 45 receptacle indicates a network interface connection fire or damage to the equipment telecommunications connectors into this receptacle do not plug telephone or This symbol indicates the pres contacted the potential for in ence of a hot surface or hot component If this surface i...

Page 55: ...ons see the server documentation y the system and USB drive keys be diagnosing the server offline If rver blade on page 11 5 Disconnect any peripheral devices not required for testing any devices not necessary to power up the server Do not disconnect the printer if you want to use it to print error messages Before troubleshooting a server problem collect the following information What events prece...

Page 56: ... sure all power cords are securely connected Be sure all cables are properly aligned and securely connected for all external and internal components Remove and check all data and power cables for damage Be sure no cables have bent pins or damaged connectors If a fixed cable tray is available for the server be sure the cords and cables connected to the s are routed correctly through the tray Be sur...

Page 57: ... page 62 OS boot problems flowchart on page 64 S fault Use wing flowchart to start the diagno Ite efer to 1 General diagnosis flowchart on page 58 2 f Power on problems flowchart Server blade power on problems lowchart on page 60 3 POST problems flowchart on page 62 4 OS boot problems flowchart on page 64 5 Server fault indications flowchart on page 66 Troubleshooting 57 ...

Page 58: ...other flowcharts do not fix the problem use the following flowchart Item See re of the 1 Symptom information on page 55 2 Loose connections on page 56 3 Service notifications on page 56 4 The most recent version of a is available on the HP Supp particular server blade or option firmware ort website http www hp com support Troubleshooting 58 ...

Page 59: ... or the HP website rver blades located m products servers proliant bl p class info http www hp co aintenance and service guides for c Class server blades located he HP website bladesystem documentation M on the Documentation CD or t http www hp com go Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 8 HP...

Page 60: ...Server blade power on problems flowchart ower on The system power LED is off or amber Symptoms The server does not p Troubleshooting 60 ...

Page 61: ...ted or faulty power or faulty power cord r source problem r on circuit problem pe ly seated component or interlock problem ernal component S e 1 Component identification 2 Maintenance and service guides for c Class server blades lo t HP web cated on he site http www hp com go bladesystem documentation 3 Int e HP website t egrated Lights Out User Guide located on th h tp www hp com servers lights o...

Page 62: ...mplete POST POST when the system attempts to access the boot device NOTE The server has completed Server completes POST with errors Possible problems Improperly seated or faulty internal component Faulty KVM device Faulty video device Troubleshooting 62 ...

Page 63: ...om support 6 ProLiant Servers Troubleshooting ntation CD or on the HP website ort Hardware problems in the HP Guide located on the Docume http www hp com supp n m documentation Maintenance and service guides for c Class server blades located o the Documentation CD or the HP website http www hp com go bladesyste 7 Server information you need in the HP ProLiant Servers the Troubleshooting Guide loca...

Page 64: ...o the server blade oes not boot a previously installed OS Server does not boot SmartStart OS boot problems flowchart There are two ways to use SmartStart when diagno Use iLO Use a local I O cable and drive to connect to the server blade and then restart the server blade Symptoms Server d Troubleshooting 64 ...

Page 65: ... http www hp com support Controller documentation 6 General memory problems are occurring in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 7 Operating system problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support HP contact information on page...

Page 66: ...ge 64 nt is reported by Insight Management Agents on page 45 rve or amb Server fault indications flowchart Symptoms Server boots but a fault eve Se r boots but the internal health LED external health LED or component health LED is red er Troubleshooting 66 ...

Page 67: ...ooting on the Documentation CD or on the HP website http www hp com support 3 Component identification 4 System Management Homepage https localhost 2381 5 Power on problems flowchart Server blade power on problems flowchart on page 60 6 Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Maintenance and ser...

Page 68: ...P ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website port http www hp com sup WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components Troubleshooting 68 ...

Page 69: ...e the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short externa Replace only with the spare designated for this product To remove the component 1 Power down the server blade on page 11 12 2 Remove the server blade on page 3 Remove the access panel on page 12 Identify the battery location System board c 4 omponents on page 8 5 Remove the battery IMPORTANT Replac...

Page 70: ...ose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product namepla label along w information for this product always refer to this regulatory model number The regulatory model n not the marketing name Federal Communications Commissi Part 15 of the Federal Communications Commi...

Page 71: ...er found on the product The FCC requires the user to be notified that any changes or modifications made to this device that are by Hewlett Packard Company may void the user s authority to operate the Cables c RFI EMI connector hoods in c Consult the dealer or a Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Oper...

Page 72: ...e la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada ea Union regulatory notice s with the following EU Directives e Directive 2006 95 EC ective 2004 108 EC ce with these directives implies conformity to applicable harmonized Europ product or product family This compliance is indicated by the following conformity marking placed on the product This marking i...

Page 73: ...ealth and the environment This symbol on the product or on its packaging ind of with your other household waste Instead it is yo icates that this product must not be disposed ur responsibility to dispose of your waste For more information or recycling please contact your local e shop where you purchased the about where you can drop off your waste equipment f city office your household waste dispos...

Page 74: ...e technicians to repair the unit The Center fo implemented manufactured from August r Devices and Radiological Health CDRH of the U S Food and Drug Administration regulations for laser products on August 2 1976 These regulations apply to laser products 1 1976 Compliance is mandatory for products marketed in the United States Batte y r replacement notice WARNING The computer contains an internal li...

Page 75: ...anufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal Regulatory compliance notices 75 ...

Page 76: ...ice To revent electrostatic damage Avoid hand contact by transporting and st Keep electrostatic sensitive pa Place parts on a grounded surface Avoid touching pins leads or circuitry Grounding methods to prevent electrostatic a ge Several methods are used installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or compute straps are flexible st...

Page 77: ...C per 304 8 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Upper operating limit is 3 048m 10 000 ft or 70 kPa 10 1 psia Upper non operating limit is 9 144 m 30 000 ft or 30 3 kPa 4 4 psia Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for Server blade specifications Spec storage corresponds to a pressure minimum o...

Page 78: ...hours a day 7 days a improvement calls may be recorded or monitored e Pack service upgrade call 1 800 633 3600 For more week For continuous quality o If you have purchased a Car information about Care Packs refer to the HP website http www hp com hps In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html Cust m HP p for gr ective parts r...

Page 79: ...ciliter le remplacement des pièces défectueuses Si pendan la période de diagnostic HP ou ses partenaires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l envoie directement Il existe deux catégories de pièces CSR Obligatoire Pièces pour lesquelles la réparation par le client est obligatoire Si vous demandez à HP de remplacer ces pièces les co...

Page 80: ...osto solo in alcune zone In caso di necessità si può richiedere l assistenza tel un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del compon difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il c...

Page 81: ...rvicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le enviará dicho componente directamente para que realice su sustitución Los componentes CSR se clasifican en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes tendrá que hacers...

Page 82: ...a selfrepair voor u te garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de kl de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner word Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonde eerstvolgende wer...

Page 83: ...auxílio entre em contato com o Centro d técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiai peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em qu necessário é preciso enviar a peça com defeito à HP dentro do período determ cinco 5 dias úteis A peça com defeito deve ser enviada com a documentação correspo material de transporte fornecido...

Page 84: ...Technical support 84 ...

Page 85: ...Technical support 85 ...

Page 86: ...ight Manager hts Out 2 p Program ation for Arrays P2V nt Pack abnormal end AMP Advanced Memory Protec ASR CSR Customer Self Repair DHCP Dynamic iLO 2 Integrated Lig IML Integrated Management Log NBP Network Bootstra ORCA Option ROM Configur physical to virtual PMP Performance Manageme Acronyms and abbreviations 86 ...

Page 87: ...ivial File Transfer Protocol unit identification universal serial bus sical l to virtual Version Control Agent d for Management PXE RBSU ROM Based Setup Utility RDP Rapid Deployment SUV serial USB video TFTP UID USB V2P virtual to phy V2V virtua VCA WfM Wire Acronyms and abbreviations 87 ...

Page 88: ...76 H hard drive LEDs 7 hard drives 19 hardware options 19 hardware options installation 19 health driver 43 health LEDs 7 HP Insight Control Environment Suites 47 HP Insight Control Linux Edition 47 HP Insight Diagnostics 49 HP Insight Remote Support software 50 HP Insight Server Migration Pack software for ProLiant 46 HP ProLiant Essentials Foundation Pack 45 accessing a server blade with local K...

Page 89: ... 21 memory mirrored 42 mezzanine board connectors 8 mezzanine card 28 O Online ROM Flash Component Utility 51 operating systems 51 operations 11 options installation 14 19 ORCA Option ROM Configuration for Arrays 42 OS boot problems flowchart 64 P phone numbers 78 POST error messages 68 POST problems flowchart 62 Power On Standby button 6 7 powering down 11 powering up 11 40 power on problems flow...

Page 90: ...or 10 30 switches interconnect 14 symbols on equipment 54 symptom information 55 system board battery 74 system board components 8 system configuration settings 9 39 System Erase Utility 44 system maintenance switch 8 9 system maintenance switch procedures 9 System Online ROM flash component utility 51 system power LED 7 Systems Insight Manager 45 T Taiwan battery recycling notice 75 technical sup...

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