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WARRANTY

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FIVE YEAR TERM: 
 

FRAME: 

Peloton warrants the Frame 

of the Peloton Tread against defects in 
workmanship and materials for a period of 5 
years from the date of original delivery of the 
Peloton Tread.

EXCLUSIONS AND LIMITATIONS 
 

The original owner of the Peloton Tread. The 
Peloton Tread must remain in the possession 
of the original purchaser, or, for gifted Peloton 
Treads, the owner of the original Membership 
attached to that Peloton Tread. This Limited 
Warranty is not transferable.

If a defect arises in the Peloton Tread or a 
warranted component within the applicable 
Term, Your sole and exclusive remedy is 
for Peloton to, at Peloton’s discretion to the 
extent permitted by law, either replace or 
repair the defective or malfunctioning Peloton 
Tread or component with the same or a 
comparable model.

Any replacement or repaired component 
shall be warranted for the remainder of the 
original Term or 30 days, whichever is longer, 
or for any additional period that is required by 
applicable law.

Where permitted by law, replacement 
units, parts and electronic components 
reconditioned to as-new condition by 
Peloton or its vendors may sometimes 
be supplied as warranty replacement and 
constitute fulfilment of warranty terms.

WHAT IS NOT COVERED: 

Any other Peloton products or services, non-
Peloton products, or labour not approved in 
advance by the Peloton Member Support 
team (see Part C below), units that are, 
or that Peloton reasonably believes to be, 
stolen, counterfeit, or purchased from an 
unauthorized distributor or reseller, a Peloton 
Tread purchased outside of the U.S. or 
Canada or used outside of the Applicable 
Provinces, and units missing serial numbers.

Software, even if sold with or embedded in 
the Peloton Tread, or Internet connectivity. 
Peloton does not warrant that the operation 
of the Peloton Tread will be uninterrupted  
or error-free.

Damage or equipment failure due to normal 
wear and tear, improper or negligent 
assembly, maintenance, installation, 
relocation, or repair (other than that caused 
by a Peloton authorized service technician), 
use of the Peloton Tread with parts or 

accessories from third parties, or with parts 
or accessories not originally intended for 
or compatible with the Peloton Tread, or 
any use contrary to the instructions in the 
Peloton Tread Manual provided to You upon 
the purchase of Your Peloton Tread. If  
You did not receive the Peloton Tread  
Manual, please contact us at  

onepeloton.ca/company/contact

Damage or equipment failure due to 
accident, abuse, improper or abnormal 
use, lack of proper maintenance, 
neglect, corrosion, discoloration of 
paint or plastic (or any other change in 
cosmetic appearance that does not affect 
performance), theft, vandalism, fire, flood, 
wind, lightning, freezing or other natural 
disasters or weather events, acts of God or 
acts of war  
or terrorism of any kind, electrical wiring, 
power reduction, power fluctuation or 
power failure from whatever cause, 
unusual atmospheric conditions, collision, 
introduction of foreign objects, or 
modifications that are unauthorized or  
not recommended by Peloton.

Incidental or consequential damages. 
Peloton is not responsible or liable for 
indirect, special, incidental, punitive or 

LIMITED HOME USE WARRANT Y

CONTINUED

consequential damages, economic loss, 
loss of property or profits, loss of enjoyment 
or use, or other consequential damages of 
any nature whatsoever in connection with 
the purchase, use, repair or maintenance 
of equipment or parts. Peloton does not 
provide monetary or other compensation 
for any such repairs or replacement part 
costs, including but not limited to gym 
membership fees, work time lost, cost of 
substitute equipment, diagnostic visits, 
maintenance visits or transportation. 

If the Peloton Tread is used for  
commercial purposes or for any use  
other than household use.

Any attempt to move or repair fitness 
equipment creates a risk of injury and 
property damage. Peloton is not responsible 
or liable for any damage or injury incurred 
during, or as a result of, any move, repair or 
attempted repair of equipment by anyone 
other than a Peloton authorized service 
technician. All moves or repairs attempted 
by You or anyone acting as Your agent are 
undertaken AT YOUR OWN RISK and Peloton 
shall have no liability for any injury to person 
or property arising from such attempted 
moves or repairs. 

CANADA

Summary of Contents for TREAD

Page 1: ...USER MANUAL ...

Page 2: ...RTED 22 22 22 23 23 24 27 30 34 Logging in Selecting a class Class types Class screen Adding a Profile MAINTENANCE AND CARE TROUBLESHOOTING ASSEMBLY LIMITED HOME USE WARRANT Y WARNING Read all precautions and instructions in this manual before using this equipment Improper use or maintenance can void the warranty Keep this manual for future reference The information in this manual may not reflect ...

Page 3: ...n error occurs during operation the Tread belt may come to a gradual or sudden stop depending on the error and your speed Always remain alert while using the Tread Ensure that the power supply is plugged into an outlet that supports 15 amps and complies with local building codes Avoid GFCI and RCBO outlets Never plug any power cord directly into the Touchscreen Unplug the Tread and remove the safe...

Page 4: ... s 1 concern is member satisfaction If you require assistance or are experiencing issues with your Peloton Tread please contact member support for additional help US 1 866 679 9129 CAN 1 833 821 0099 UK 44 808 169 6469 DE 49 32211001778 support onepeloton com When you contact member support have the following information ready 1 Tread ID serial number 2 Purchase Date 3 Your order number or the ema...

Page 5: ...crease the separation between the equipment and receiver 3 Connect the equipment to an outlet on a circuit different from that towhich the receiver is connected 4 Consult the dealer or an experienced radioTV technician for help CAUTION 1 To comply with FCC RF exposure compliance requirements a separation distance of at least 20cm must be maintained between the antenna of this device and all person...

Page 6: ...SPECIFICATIONS SPECIFICATIONS A B C D E F G H I J K L M TOUCHSCREEN TRAY STOP BUTTON SPEED KNOB SAFET Y KEY POWER SWITCH INCLINE WHEELS DECK FEET BELT FOOTRAILS HANDRAIL INCLINE KNOB C B L K H J G F I E M D A ...

Page 7: ...ck 4 Digital Microphone Array User Controls One touch wake stop sleep button Speed and Incline knobs with jump buttons On screen speed and incline shortcuts Volume up down buttons Sound Front facing stereo speakers 2 2 channel with rear facing woofers 80Hz to 20KHz frequency response Weighted emission sound pressure at runner s ear 65dbA Connection WiFi 802 11 a b g n ac MIMO 2x2 Antenna ANT wirel...

Page 8: ... older CONTINUED PERFORMANCE Speed 0 12 5 mph 0 20 kph Incline 0 12 5 grade Motor 3 HP DC Screen Adjustment 0 50 degree vertical tilt Safety Removable safety key POWER CONSUMPTION Networked Standby Mode Power Consumption 1 9W Power consumption with all interfaces connected 1 9W Time to enter Standby Mode 20 mins of inactivity Off Mode Power Consumption 0 0W Time to enter Off mode N A Turn off equi...

Page 9: ...mum and maximum incline with some slack The power cord must never pass under the Tread y Make sure you have at least 78 7 2 m of clearance directly behind the Tread and 24 60 cm of clearance on each other side 24 60cm 78 7 2m 24 60cm 24 60cm SETTING UP YOUR TREAD SAFET Y INFORMATION When installing the Tread make sure that the electrical installation complies with all local codes and ordinances Co...

Page 10: ...ormation on transporting the Tread to a new location contact member support STORAGE y Store the Tread in a dry indoor area y Remove the Safety Key and store it in a separate location when the Tread is not in use y To reattach the Safety Key fit the magnet into the notch under the center button Wrap the cord around the cleat twice and place the clip on the magnet CAUTION Do not attempt to move the ...

Page 11: ... speeds INCLINE y Turn the incline knob forward to increase incline in increments of 0 5 percent grade y Turn the knob backward to decrease incline in increments of 0 5 percent grade y Press the jump button at the center of the knob to increase incline speed to the next whole percent grade y Tap Incline to change your incline using on screen shortcuts Tap the screen and select Customize Shortcuts ...

Page 12: ...ds of classes Class types may include the following y Running Walking cardio focused classes taking place entirely on the Tread y Bootcamp a combination of cardio segments taking place on the Tread and strength segments taking place off the Tread y Strength Yoga Cardio classes taking place off the Tread y For more information on classes go to onepeloton com tread classes CL ASS SCREEN 1 Your Timel...

Page 13: ...described here must be performed by an authorized technician MAINTENANCE SCHEDULE Before every class y Check the area around and underneath the Tread for potential obstructions Weekly y Clean Tread surfaces y Check power cord for damage y Clean the area underneath the Tread Monthly y Check the entire Tread for wear and damage y Test the safety key by pulling it out while walking on the Tread y Mak...

Page 14: ...ends a minimum of 10 15 mbps download and 2 5 mbps upload speed for your touchscreen WiFi extenders and boosters distance from the router and obstructions like walls and furniture can weaken your WiFi signal If you continue to have trouble with your WiFi connection you can connect to a Local Area Network LAN Use an adapter to connect an Ethernet cable to the USB C network port on the back of the t...

Page 15: ...e screen or if there are no instructions use the switch on the underside of the deck to turn the Tread off and then on If the issue persists after power cycling contact member support TROUBLESHOOTING CONTINUED Problem The belt comes to a stop during a workout Solution If an error occurs during operation the Tread belt will come to a stop The stop may be gradual or more sudden depending on the erro...

Page 16: ...to serious injury Damage or equipment failure resulting from the improper or negligent assembly will not be covered under Peloton s warranties If you use these assembly instructions to assemble disassemble or move the Peloton Tread you do so entirely at your own risk By undertaking assembly of your Peloton Tread you agree to waive and release Peloton from any and all claims that you may have resul...

Page 17: ... 7 Attach upright bolt covers 8 Snap on upright caps 9 Add handrail bolt covers 5 8 9 7 10 11 14 12 10 Attach tray 11 Install safety key 12 Add touchscreen 13 Torque screws to 7 lb ft 9 N m 14 Plug in power data cable 15 Plug in and power on 16 The Home Installer App will run automatically and perform speed and incline calibration ...

Page 18: ...w requires otherwise repair labor is not covered for locations where Peloton did not originally assemble the Peloton Tread or if the Peloton Tread is moved to a location that is outside of Peloton s service area Limited Home Use Warranty valid only in the United States EXCLUSIONS AND LIMITATIONS WHO AND WHAT IS COVERED The original owner of the Peloton Tread The Peloton Tread must remain in the po...

Page 19: ...or as a result of any move transport repair or attempt to move transport or repair the Peloton Tread by anyone other than a Peloton authorized service technician All moves transport or repairs of the Peloton Tread attempted by you or your agents are undertaken AT YOUR OWN RISK and Peloton will have no liability for any injury to persons or property arising from such attempted moves transport or re...

Page 20: ...rchase of an extended warranty is completely optional and is not required in order for this Limited Warranty to apply A DEFINITIONS In this Limited Warranty capitalized words in bold type have the following definitions Applicable Provinces means the provinces in Canada in which this Limited Warranty applies being British Columbia Alberta Saskatchewan Manitoba and Ontario so long as the Peloton Tre...

Page 21: ...ited Warranty applies Frame means the steel structural portion of the Peloton Tread deck excluding any moving parts attached thereto Membership means the monthly membership subscription to Peloton s digital only product s that may be purchased along with the Peloton Tread Obligor Our We Us Our and Peloton means Peloton Interactive Inc and its successors and assigns Peloton Tread means the treadmil...

Page 22: ...se of the Peloton Tread with parts or accessories from third parties or with parts or accessories not originally intended for or compatible with the Peloton Tread or any use contrary to the instructions in the Peloton Tread Manual provided to You upon the purchase of Your Peloton Tread If You did not receive the Peloton Tread Manual please contact us at onepeloton ca company contact Damage or equi...

Page 23: ...questions or concerns to Our Member Support team by calling 1 866 679 9129 by emailing support onepeloton ca or by writing to Us at Peloton Interactive Inc 125 West 25th Street 11th Floor New York NY 10001 Attention Limited Warranty This Limited Warranty Peloton s Terms of Service Peloton s Privacy Policy and Peloton s Tread Manual constitute the entre agreement between You and Us relating to the ...

Page 24: ...by law including to comply with legal and regulatory requirements investigate potential breaches of contract or the law and to detect or prevent fraud Peloton and or its service providers transfer and store Your personal information in countries other than Canada and therefore such information will be accessible to courts law enforcement and national authorities in such other countries You may con...

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