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 45

WARRANTY

Labour may not be included if the Peloton 
Tread is moved outside of Our service area 
within the Applicable Provinces. 

Components of the Peloton Tread that 
are inaccessible due to the addition of 
after-market equipment, or where such 
after-market equipment or the installation 
thereof has altered the original Peloton 
Tread configuration.

If You or any person on Your behalf falsely 
swears or commits any fraudulent act with 
respect to any request for Service. 
 

C. HOW TO OBTAIN A REPAIR   
OR REPL ACEMENT 

 

To be eligible for Service under this 
Limited Warranty, upon the discovery of 
any nonconformity or defect within the 
applicable Term, You must:

(i) contact the Peloton Member Support 
team by:

 

y

calling us at 1.833.821.0099; or

 

y

chatting with one of Our Member Sup-
port Agents at 

support.onepeloton.ca

;  

and 

(ii) provide Peloton with the serial number 
of the Peloton Tread and the dated 
receipt, or other proof indicating the date 
purchased and the date delivered. 

Requests for Service must be made within 
the applicable Term and must be approved 
in advance by the Peloton Member  
Support team. 

D. GENERAL TERMS 

 

Any fraudulent activity on the part of the 
Customer under this Limited Warranty will 
be prosecuted to the full extent of the law.

The sections and paragraph headings 
used in this Limited Warranty are used for 
convenience only and do not in any way 
affect the interpretation of this  
Limited Warranty.

Any disputes between You and Peloton 
related to this Limited Warranty will  
be governed by the then-current dispute 
resolution procedures in Peloton’s  
Terms of Service, available at  

onepeloton.ca/terms-of-service

.  

You may direct any questions or  
concerns to Our Member Support team 

by calling 1.866.679.9129, by emailing 

[email protected]

, or by writing  

to Us at:

Peloton Interactive, Inc. 
125 West 25th Street, 11th Floor 
New York, NY 10001 
Attention: Limited Warranty

This Limited Warranty, Peloton’s Terms 
of Service, Peloton’s Privacy Policy and 
Peloton’s Tread Manual constitute the entre 
agreement between You and Us relating to 
the subject matter hereof.

You are not required to pay a deductible for 
any Services under this Limited Warranty.

This Limited Warranty is not an  
insurance contract.

THIS LIMITED WARRANTY (i) IS THE 
EXCLUSIVE WARRANTY GIVEN BY 
PELOTON, (ii) SETS OUT THE FULL EXTENT 
OF OUR RESPONSIBILITIES AND (iii) 
SUPERSEDES ANY PRIOR, CONTRARY 
OR ADDITIONAL REPRESENTATIONS. WE 
EXPRESSLY DISCLAIM AND SHALL NOT BE 
BOUND BY ANY OTHER REPRESENTATION, 
CONDITION, STATEMENT OR WARRANTY, 
WHETHER EXPRESS OR IMPLIED, 

STATUTORY OR OTHERWISE, INCLUDING, 
WITHOUT LIMITATION, ANY WARRANTY 
OF MERCHANTABILITY OR FITNESS 
FOR A PARTICULAR PURPOSE. THIS 
EXCLUSION APPLIES EVEN IF THIS 
LIMITED WARRANTY FAILS OF ITS 
ESSENTIAL PURPOSES AND REGARDLESS 
OF WHETHER DAMAGES ARE SOUGHT 
FOR BREACH OF WARRANTY, BREACH 
OF CONTRACT, NEGLIGENCE, OR STRICT 
LIABILITY IN TORT OR UNDER ANY OTHER 
LEGAL THEORY. IN NO EVENT SHALL WE 
BE LIABLE FOR ANY SPECIAL, INDIRECT, 
OR CONSEQUENTIAL DAMAGES. THIS 
LIMITED WARRANTY GIVES YOU SPECIFIC 
LEGAL RIGHTS, AND YOU MAY ALSO HAVE 
OTHER LEGAL RIGHTS, WHICH VARY 
FROM PROVINCE TO PROVINCE.   
 

E. CANCELL ATION RIGHTS 

 

You may cancel this Limited Warranty 
at any time by contacting Us at 
1.833.821.0099 and the cancellation will  
be deemed to be effective on the date  
You contact us.

We can only cancel this Limited 
Warranty in the case of fraud, material 
misrepresentation, or if required to do so 
by a regulatory authority. Notice of such 

LIMITED HOME USE WARRANT Y

CONTINUED

CANADA

Summary of Contents for TREAD

Page 1: ...USER MANUAL ...

Page 2: ...RTED 22 22 22 23 23 24 27 30 34 Logging in Selecting a class Class types Class screen Adding a Profile MAINTENANCE AND CARE TROUBLESHOOTING ASSEMBLY LIMITED HOME USE WARRANT Y WARNING Read all precautions and instructions in this manual before using this equipment Improper use or maintenance can void the warranty Keep this manual for future reference The information in this manual may not reflect ...

Page 3: ...n error occurs during operation the Tread belt may come to a gradual or sudden stop depending on the error and your speed Always remain alert while using the Tread Ensure that the power supply is plugged into an outlet that supports 15 amps and complies with local building codes Avoid GFCI and RCBO outlets Never plug any power cord directly into the Touchscreen Unplug the Tread and remove the safe...

Page 4: ... s 1 concern is member satisfaction If you require assistance or are experiencing issues with your Peloton Tread please contact member support for additional help US 1 866 679 9129 CAN 1 833 821 0099 UK 44 808 169 6469 DE 49 32211001778 support onepeloton com When you contact member support have the following information ready 1 Tread ID serial number 2 Purchase Date 3 Your order number or the ema...

Page 5: ...crease the separation between the equipment and receiver 3 Connect the equipment to an outlet on a circuit different from that towhich the receiver is connected 4 Consult the dealer or an experienced radioTV technician for help CAUTION 1 To comply with FCC RF exposure compliance requirements a separation distance of at least 20cm must be maintained between the antenna of this device and all person...

Page 6: ...SPECIFICATIONS SPECIFICATIONS A B C D E F G H I J K L M TOUCHSCREEN TRAY STOP BUTTON SPEED KNOB SAFET Y KEY POWER SWITCH INCLINE WHEELS DECK FEET BELT FOOTRAILS HANDRAIL INCLINE KNOB C B L K H J G F I E M D A ...

Page 7: ...ck 4 Digital Microphone Array User Controls One touch wake stop sleep button Speed and Incline knobs with jump buttons On screen speed and incline shortcuts Volume up down buttons Sound Front facing stereo speakers 2 2 channel with rear facing woofers 80Hz to 20KHz frequency response Weighted emission sound pressure at runner s ear 65dbA Connection WiFi 802 11 a b g n ac MIMO 2x2 Antenna ANT wirel...

Page 8: ... older CONTINUED PERFORMANCE Speed 0 12 5 mph 0 20 kph Incline 0 12 5 grade Motor 3 HP DC Screen Adjustment 0 50 degree vertical tilt Safety Removable safety key POWER CONSUMPTION Networked Standby Mode Power Consumption 1 9W Power consumption with all interfaces connected 1 9W Time to enter Standby Mode 20 mins of inactivity Off Mode Power Consumption 0 0W Time to enter Off mode N A Turn off equi...

Page 9: ...mum and maximum incline with some slack The power cord must never pass under the Tread y Make sure you have at least 78 7 2 m of clearance directly behind the Tread and 24 60 cm of clearance on each other side 24 60cm 78 7 2m 24 60cm 24 60cm SETTING UP YOUR TREAD SAFET Y INFORMATION When installing the Tread make sure that the electrical installation complies with all local codes and ordinances Co...

Page 10: ...ormation on transporting the Tread to a new location contact member support STORAGE y Store the Tread in a dry indoor area y Remove the Safety Key and store it in a separate location when the Tread is not in use y To reattach the Safety Key fit the magnet into the notch under the center button Wrap the cord around the cleat twice and place the clip on the magnet CAUTION Do not attempt to move the ...

Page 11: ... speeds INCLINE y Turn the incline knob forward to increase incline in increments of 0 5 percent grade y Turn the knob backward to decrease incline in increments of 0 5 percent grade y Press the jump button at the center of the knob to increase incline speed to the next whole percent grade y Tap Incline to change your incline using on screen shortcuts Tap the screen and select Customize Shortcuts ...

Page 12: ...ds of classes Class types may include the following y Running Walking cardio focused classes taking place entirely on the Tread y Bootcamp a combination of cardio segments taking place on the Tread and strength segments taking place off the Tread y Strength Yoga Cardio classes taking place off the Tread y For more information on classes go to onepeloton com tread classes CL ASS SCREEN 1 Your Timel...

Page 13: ...described here must be performed by an authorized technician MAINTENANCE SCHEDULE Before every class y Check the area around and underneath the Tread for potential obstructions Weekly y Clean Tread surfaces y Check power cord for damage y Clean the area underneath the Tread Monthly y Check the entire Tread for wear and damage y Test the safety key by pulling it out while walking on the Tread y Mak...

Page 14: ...ends a minimum of 10 15 mbps download and 2 5 mbps upload speed for your touchscreen WiFi extenders and boosters distance from the router and obstructions like walls and furniture can weaken your WiFi signal If you continue to have trouble with your WiFi connection you can connect to a Local Area Network LAN Use an adapter to connect an Ethernet cable to the USB C network port on the back of the t...

Page 15: ...e screen or if there are no instructions use the switch on the underside of the deck to turn the Tread off and then on If the issue persists after power cycling contact member support TROUBLESHOOTING CONTINUED Problem The belt comes to a stop during a workout Solution If an error occurs during operation the Tread belt will come to a stop The stop may be gradual or more sudden depending on the erro...

Page 16: ...to serious injury Damage or equipment failure resulting from the improper or negligent assembly will not be covered under Peloton s warranties If you use these assembly instructions to assemble disassemble or move the Peloton Tread you do so entirely at your own risk By undertaking assembly of your Peloton Tread you agree to waive and release Peloton from any and all claims that you may have resul...

Page 17: ... 7 Attach upright bolt covers 8 Snap on upright caps 9 Add handrail bolt covers 5 8 9 7 10 11 14 12 10 Attach tray 11 Install safety key 12 Add touchscreen 13 Torque screws to 7 lb ft 9 N m 14 Plug in power data cable 15 Plug in and power on 16 The Home Installer App will run automatically and perform speed and incline calibration ...

Page 18: ...w requires otherwise repair labor is not covered for locations where Peloton did not originally assemble the Peloton Tread or if the Peloton Tread is moved to a location that is outside of Peloton s service area Limited Home Use Warranty valid only in the United States EXCLUSIONS AND LIMITATIONS WHO AND WHAT IS COVERED The original owner of the Peloton Tread The Peloton Tread must remain in the po...

Page 19: ...or as a result of any move transport repair or attempt to move transport or repair the Peloton Tread by anyone other than a Peloton authorized service technician All moves transport or repairs of the Peloton Tread attempted by you or your agents are undertaken AT YOUR OWN RISK and Peloton will have no liability for any injury to persons or property arising from such attempted moves transport or re...

Page 20: ...rchase of an extended warranty is completely optional and is not required in order for this Limited Warranty to apply A DEFINITIONS In this Limited Warranty capitalized words in bold type have the following definitions Applicable Provinces means the provinces in Canada in which this Limited Warranty applies being British Columbia Alberta Saskatchewan Manitoba and Ontario so long as the Peloton Tre...

Page 21: ...ited Warranty applies Frame means the steel structural portion of the Peloton Tread deck excluding any moving parts attached thereto Membership means the monthly membership subscription to Peloton s digital only product s that may be purchased along with the Peloton Tread Obligor Our We Us Our and Peloton means Peloton Interactive Inc and its successors and assigns Peloton Tread means the treadmil...

Page 22: ...se of the Peloton Tread with parts or accessories from third parties or with parts or accessories not originally intended for or compatible with the Peloton Tread or any use contrary to the instructions in the Peloton Tread Manual provided to You upon the purchase of Your Peloton Tread If You did not receive the Peloton Tread Manual please contact us at onepeloton ca company contact Damage or equi...

Page 23: ...questions or concerns to Our Member Support team by calling 1 866 679 9129 by emailing support onepeloton ca or by writing to Us at Peloton Interactive Inc 125 West 25th Street 11th Floor New York NY 10001 Attention Limited Warranty This Limited Warranty Peloton s Terms of Service Peloton s Privacy Policy and Peloton s Tread Manual constitute the entre agreement between You and Us relating to the ...

Page 24: ...by law including to comply with legal and regulatory requirements investigate potential breaches of contract or the law and to detect or prevent fraud Peloton and or its service providers transfer and store Your personal information in countries other than Canada and therefore such information will be accessible to courts law enforcement and national authorities in such other countries You may con...

Page 25: ... Peloton 2020 Peloton Interactive Inc All rights reserved onepeloton com T R 0 2 0 0 0 3 1 1 0 ...

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