GRASS STRIMMER EXCELION ALPHA
53_144013_C
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10.1.2.3. IMPLEMENTATION OF THE COMMERCIAL WARRANTY
10.1.2.3.1. PRODUCT COMMISSIONING AND COMMISSIONING DECLARATION
The DISTRIBUTOR undertakes to complete the computer commissioning declaration form, no later than eight days
after the delivery of the property to the user customer, in order to activate the latter on the www.pellenc.com website
under "warranties and training" in the "extranet" menu, using the identifier previously provided to them by PELLENC.
Failing that, commissioning declaration will not be effective and implementation of the commercial warranty PEL-
LENC will not occur. As a consequence thereof, the DISTRIBUTOR must ensure the financial burden of its inter-
vention under the warranty without being able to pass on the cost to the client user.
The DISTRIBUTOR shall also undertake to complete the warranty card or the certificate of warranty and commis-
sioning for self-propelled equipment provided with the product after having the client user sign and date it.
10.1.3. PAID AFTER-SALES SERVICE
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10.1.3.1. GENERAL INFORMATION
Malfunctions, breakdowns, breakages resulting from misuse, neglect or improper maintenance by the client user
as well as malfunctions resulting from normal wear of the product are subject to the payment of after-sales service,
even during the period of the legal and commercial warranty. After-sales service repairs that fall outside of the legal
and commercial warranty also include maintenance, adjustments, diagnostics of all types, and cleaning without the
present list being exhaustive.
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10.1.3.2. WEAR PARTS AND CONSUMABLES
Wear parts and consumables also fall within the after-sales service.
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10.1.3.3. SPARE PARTS
Paid after-sales service also covers original PELLENC spare parts, excluding labour and outside the legal and
commercial warranty period.
In case of replacement of original PELLENC spare parts in the context of after-sales service, said latter are covered
by a warranty of one year as from the installation date.
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