Warranty Service and Returned Merchandise Authorizations (RMAs)
147
Model 3086FR ATM IAD User Guide
14 • Contacting Patton for assistance
Return for credit policy
•
Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
•
30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase
price).
•
Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
•
Completing a request on the RMA Request page in the
Support
section at
www.patton.com
•
By calling
+1 (301) 975-1000
and speaking to a Technical Support Engineer
•
By sending an e-mail to
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please
use the original packing material that the device came in or pack the unit securely to avoid damage during
shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Summary of Contents for ipRocketLink 3086FR
Page 8: ...8 Model 3086FR ATM IAD User Guide Contents...
Page 26: ...Product Overview 26 Model 3086FR ATM IAD User Guide 2 Product Overview...
Page 34: ...Hardware installation 34 Model 3086FR ATM IAD User Guide 3 Quick Start Installation...
Page 82: ...Web Configuration Methods 82 Model 3086FR ATM IAD User Guide 7 Local Management Interface...
Page 130: ...Intrusion Detection System IDS 130 Model 3086FR ATM IAD User Guide 10 Security...
Page 135: ...135 Chapter 12 Monitoring Status Chapter contents Status LEDs 136...
