55
GB/IE
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Warranty and service
information
Warranty from Creative Marketing
& Consulting GmbH
Dear Customer,
The warranty for this equipment is
3 years from the date of purchase. In
the event of product defects, you have
legal rights against the retailer of this
product. Your statutory rights are not
affected in any way by our warranty
conditions, which are described below.
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Warranty conditions
The warranty period begins on the date
of purchase. Please retain the original
sales receipt. This document is required
as your proof of purchase.
Should this product show any defect in
materials or manufacture within 3 years
from the date of purchase, we will
repair or replace it – at our discretion –
free of charge. This warranty service
requires that you retain proof of pur-
chase (sales receipt) for the defective
device for the three year period and
that you briefly explain in writing what
the fault entails and when it occurred.
If the defect is covered by our warranty,
we will repair and return your product
or send you a replacement. The original
warranty period is not extended when
a device is repair or replaced.
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Warranty period and
statutory claims for
defects
The warranty period is not extended
by the guarantee. This also applies to
replaced and repaired parts. Any dam-
ages or defects detected at the time of
purchase must be reported immediately
after unpacking. Any incidental repairs
after the warranty period are subject to
a fee.
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Extent of warranty
This device has been manufactured
according to strict quality guidelines
and carefully inspected before delivery.
The warranty applies to material
and manufacturing defects only. This
warranty does not extend to product
parts, which are subject to normal wear
and tear and can thus be regarded as
consumable parts, or for damages to
fragile parts, e.g. switches, rechargea-
ble batteries or parts made from glass.
This warranty is voided if the product
becomes damaged or is improperly
used or maintained. For proper use
of the product, all of the instructions
given in the operating instructions must
be followed precisely. If the operating
instructions advise you or warn you
against certain uses or actions, these
must be avoided in all circumstances.
The product is for consumer use only
and is not intended for commercial or
trade use. The warranty becomes void
in the event of misuse and improper
use, use of force, and any work on the
device that has not been carried out by
our authorised service branch.
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Processing of warranty
claims
To ensure prompt processing of your
claim, please follow the instructions
given below.
Please retain proof of purchase and the
article number (e.g. IAN) for all inquiries.
Warranty and service information
