- 144 - Aries User Guide
Error
Resolution
Invalid COM port number
Select a different COM port
Unable to open COM port
No COM port has been specified, or the
COM port is being used by other software.
Select a different COM port.
No response from Aries
drive
Power is not supplied to the drive, the drive
is not powered up, the power connection is
mis-wired, or the RS-232/485 cable is mis-
wired.
Check the drive to verify that the power
supply is connected, wired correctly. Then
apply power to the drive. Verify the wiring on
the RS-232/485 cable.
Incorrect response from
Aries drive
A different drive or serial device might be
connected to the selected COM port.
Verify that an Aries drive is connected to the
selected COM port.
OS needs to be
downloaded
Download the operating system to the Aries
drive.
Cycle power and
download OS
The Aries drive has encountered an error
while downloading an operating system.
Cycle power to the drive and download the
operating system again.
Table 49 Communications Port Errors and Resolutions
Error Messages
If the drive will not enable, you can view full-text reports of the drive
configuration (
EØ
through
E24
) and drive errors (
E25
through
E46
). In a
terminal emulator, type
CONFIG
or
ERROR
, depending which information you
want to view.
You can also view the errors using the Aries Support Tool software.
►
In
the
Menu
, select
Status Panel
. You can view the errors under
Bit
Status
.
The following is a list of Error messages and a brief corrective action:
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