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 8-1

9820-A2-GB20-20

June 2000

Troubleshooting

8

This chapter includes the following:

H

Problem Indicators

H

Resetting the Unit and Restoring Communication

—

Resetting the Unit from the Control Menu

—

Resetting the Unit By Cycling the Power

—

Restoring Communication with an Improperly Configured Unit

H

Troubleshooting Management Link Feature

H

LMI Packet Capture Utility Feature

—

Viewing Captured Packets from the Menu-Driven User Interface

H

Alarms

H

Troubleshooting Tables

—

Device Problems

—

Frame Relay PVC Problems

H

Tests Available

—

Test Timeout Feature

H

Starting and Stopping a Test

—

Aborting All Tests

H

PVC Tests

—

Network or Port (Internal) PVC Loopback

—

Send Pattern

—

Monitor Pattern

—

Connectivity

Summary of Contents for 9820

Page 1: ...FrameSaver SLV MODELS 9820 9820 2M 9820 8M and 9820 45M USER S GUIDE Document No 9820 A2 GB20 20 June 2000...

Page 2: ...or directly for any help needed For additional information concerning warranty sales service repair installation documentation training distributor locations or Paradyne worldwide office locations use...

Page 3: ...c Operation H Logging On 2 2 H Main Menu 2 4 H Screen Work Areas 2 5 H Navigating the Screens 2 6 Keyboard Keys 2 6 Function Keys 2 7 Selecting from a Menu 2 8 Switching Between Screen Areas 2 8 Selec...

Page 4: ...ables 4 13 H Configuring the Overall System 4 13 Configuring Frame Relay and LMI for the System 4 14 Configuring Service Level Verification Options 4 16 Configuring General System Options 4 18 H Confi...

Page 5: ...a Login 5 12 6 Monitoring H Displaying System Information 6 2 H Front Panel LEDs 6 3 Front Panel Status LEDs 6 4 H Displaying LEDs and Control Leads 6 6 Display LEDs and Control Leads Screen Models 9...

Page 6: ...nk Feature 8 5 H LMI Packet Capture Utility Feature 8 5 Viewing Captured Packets from the Menu Driven User Interface 8 6 H Alarms 8 7 H Troubleshooting Tables 8 11 Device Problems 8 11 Frame Relay PVC...

Page 7: ...s History Data 10 16 H Monitoring the Agent Using NetScout Manager Plus Models 9820 and 9820 2M 10 19 H Statistical Windows Supported Models 9820 and 9820 2M 10 20 11 Setting Up Network Health for Fr...

Page 8: ...xes to the Interface Table ifTable B 4 NetScout Indexes to the Interface Table ifTable B 5 H Standards Compliance for SNMP Traps B 6 Trap warmStart B 7 Trap authenticationFailure B 7 Traps linkUp and...

Page 9: ...odels 9820 9820 2M 9820 8M C 6 X 21 Network Cable Models 9820 9820 2M 9820 8M C 7 X 21 DTE Adapter Cable Models 9820 9820 2M 9820 8M C 8 V 35 Network Cable Models 9820 9820 2M 9820 8M C 9 V 35 DTE Ada...

Page 10: ...Contents viii 9820 A2 GB20 20 June 2000...

Page 11: ...w to navigate the user interface Chapter 3 Configuration Procedures Shows how to access and save configuration options Chapter 4 Configuration Options Describes the configuration options available on...

Page 12: ...f the front panel assembly and power modules Appendix A Menu Hierarchy Contains a graphical representation of how the user interface screens are organized Appendix B SNMP MIBs and Traps and RMON Alarm...

Page 13: ...allation Instructions NetScout Documentation 2930 170 NetScout Probe User Guide 2930 610 NetScout Manager Plus User Guide 2930 620 NetScout Manager Plus NetScout Server Administrator Guide 2930 788 Ne...

Page 14: ...tus indicates that you should select Status from the Main Menu then select System and Test Status Path To provide a check point that coincides with the menu path shown at the top of the screen Always...

Page 15: ...ier in line monitors add superior diagnostic capability end to end visibility accurate network performance reporting and SLM intelligence to any frame relay network connection regardless of the access...

Page 16: ...twork 100 200 DLCI EDLCIs 100 0 User Data for Branch Office A 200 0 User Data for Branch Office B 100 2 Management Data for Branch Office A 200 2 Management Data for Branch Office B 00 16787 Inverse M...

Page 17: ...r Network Interface LMI management protocol The unit s frame relay capability also supports Inband management channels over the frame relay network using dedicated PVCs Unique nondisruptive diagnostic...

Page 18: ...Diagnostic Troubleshooting feature H Dedicated Troubleshooting PVC Provides a troubleshooting management link that helps service providers isolate problems within their network This feature can be con...

Page 19: ...lications like HP OpenView or IBM s NetView OpenLane includes HP OpenView adapters for integrating OpenLane features with the OpenView Web interface Being Web based the OpenLane system provides Web ac...

Page 20: ...d by each Its IP Top Talkers and Listeners reporting identifies the devices using network bandwidth for traffic and protocol analysis identifying the network s top six users In addition it collects pe...

Page 21: ...Work Areas H Navigating the Screens Keyboard Keys Function Keys Selecting from a Menu Switching Between Screen Areas Selecting a Field Entering Information What appears on the screens depends on H Cur...

Page 22: ...t up or security was disabled the Main Menu screen see Main Menu on page 2 4 appears You can begin your session H If security was set up and is enabled you are prompted for a login Enter your login ID...

Page 23: ...d message H If attempting to access the unit over the COM or Terminal port or Modem port not via Telnet the User Interface Already In Use screen is redisplayed The type of connection Telnet connection...

Page 24: ...statistics You can also display LEDs and FrameSaver unit identity information Test Select and cancel test for the FrameSaver unit s interfaces Configuration Display and edit the configuration options...

Page 25: ...on Role Tributary Ctrl a to access these functions ESC for previous menu MainMenu Exit Save Menu Path Screen Area Device Name Model Number Date and Time Function Keys Area Message Area Screen Format D...

Page 26: ...previous field Backspace Move cursor one position to the left or to the last character of the previous field Spacebar Select the next valid value for the field Delete Del Delete character that the cu...

Page 27: ...to M or m MainMenu Return to the Main Menu screen E or e Exit Terminate the asynchronous terminal session N or n New Enter new data O or o Modify Modify existing data L or l Delete Delete data S or s...

Page 28: ...m position to position 2 Press Enter The selected menu or screen appears Procedure To return to a previous screen press the Escape Esc key until you reach the desired screen Switching Between Screen A...

Page 29: ...etter s of a field value or command using the unit s character matching feature Example When configuring a port s physical characteristics with the Port DTE Initiated Loopbacks configuration option fi...

Page 30: ...User Interface and Basic Operation 2 10 9820 A2 GB20 20 June 2000 This page intentionally left blank...

Page 31: ...ures 3 This chapter includes the following H Basic Configuration Configuration Option Areas Accessing and Displaying Configuration Options Changing Configuration Options Saving Configuration Options M...

Page 32: ...uration Edit Display menu of a FrameSaver SLV 9820 2M is shown below Configuration Menu main config 9820 2M Device Name Node A 5 13 2000 23 32 CONFIGURATION EDIT DISPLAY System Network Data Ports PVC...

Page 33: ...le Configuration Option Area Description Current Configuration The currently active set of configuration options Customer Configuration 1 An alternate set of configuration options that the customer ca...

Page 34: ...tion From menu appears NOTE Loading a configuration with many DLCIs from a unit s Customer Configuration 1 or 2 option area may take time Allow a minute or more for the file to be loaded 3 Select the...

Page 35: ...ng s See Chapter 2 User Interface and Basic Operation for additional information When creating new PVC connections or management PVCs some configuration options will be blank For a valid setting to ap...

Page 36: ...changes are not saved If you select Yes the Save Configuration To screen appears 3 Select the configuration option area to which you want to save your changes usually the Current Configuration and pr...

Page 37: ...cting a Frame Relay Discovery Mode Automatically Removing a Circuit H Setting Up Management Setting Up Local Management at the Central Site Setting Up So the Router Can Receive RIP Setting Up Service...

Page 38: ...figuring Node IP Information Configuring Management PVCs Configuring General SNMP Management Configuring Telnet and or FTP Session Support Configuring SNMP NMS Security Configuring SNMP Traps and Trap...

Page 39: ...node Since the subnet mask is not bound to a particular port it can be used for remote access via a management PVC 000 000 000 000 255 255 255 255 Shows the subnet mask for the node which can be viewe...

Page 40: ...contact for the unit as well as to set the system clock Main Menu Control System Information The following information is available for viewing Save any entries or changes If the selection is Enter th...

Page 41: ...els 9820 9820 2M 9820 8M When trap dial out is desired the PC or asynchronous terminal must be disconnected from the unit s COM port when setup is complete and an external modem connected instead See...

Page 42: ...ions that are no longer supported by the network service provider Auto configuration also maintains associated DLCI option settings when Standard LMI is used on the network data port Main Menu Auto Co...

Page 43: ...t be configured manually it cannot be configured automatically see Setting Up Local Management at the Central Site The following will occur when a Frame Relay Discovery Mode is selected Discovery Mode...

Page 44: ...on the network a multiplexed network DLCI and a standard data port DLCI will be configured and connected and a Management PVC will be embedded in the network DLCI When LMI is active on the network int...

Page 45: ...lly Removing a Circuit Using the automatic circuit removal feature which comes enabled network DLCIs and PVCs can be automatically removed from the unit s configuration when the the network service pr...

Page 46: ...nt at the Central Site Set up a local management PVC between the central site unit and its router for local management control by the end user customer Procedure To set up management through the route...

Page 47: ...configuration Refer to Table 4 8 DLCI Record Options and Table 4 11 Management PVC Options for configuration information Setting Up Service Provider Connectivity at the Central Site When management n...

Page 48: ...ne unit must be configured for Standard operation which is the setting for normal operation H The other unit must be configured for Back to Back operation so it presents the network side of the UNI us...

Page 49: ...ysical Interface Options H Table 4 7 Interface Frame Relay Options H Table 4 8 DLCI Record Options H Table 4 9 PVC Connection Options H Table 4 10 Node IP Options H Table 4 11 Management PVC Options H...

Page 50: ...s LMI follows Port 1 s LMI Used at central sites this setting is useful when the remote site router on the other end of the PVC connection can initiate recovery via a redundant central site when ther...

Page 51: ...a UNI only 1 255 Specifies the number of status enquiry polling cycles that can be initiated before a full status enquiry is initiated LMI Heartbeat T1 Possible Settings 5 10 15 20 25 30 Default Setti...

Page 52: ...ces If some of the units are FrameSaver 9124s or 9624s they must be running software version 1 2 or higher Enable An extra byte for FDR DDR statistics collection is included with each frame which is u...

Page 53: ...new sampling interval has occurred 64 2048 Sets the packet size for SLV communications SLV Synchronization Role Available Settings Tributary Controller None Default Setting Tributary Determines the ro...

Page 54: ...idently commanded to execute a disruptive test on the interface providing the management access control can be regained after the timeout expires terminating the test Disable Loopback and pattern test...

Page 55: ...igured as an EIA 530 A compatible DTE An EIA 530 compatible DCE can be directly connected to the DB25 connector for this port on the rear of the FrameSaver unit V 35 The port is configured as a V 35 c...

Page 56: ...cted an alarm is generated LMI is declared down and no further transfer of frame relay data can occur on this interface Display Conditions This option does not appear for Model 9820 45M or when Port T...

Page 57: ...to the DB25 connector by using an adapter cable X 21 The port is a V 11 X 21 compatible DCE A V 11 X 21 compatible DTE can be connected to the DB25 connector by using an adapter cable Transmit Clock S...

Page 58: ...nal is assumed to be asserted Enable Interchange circuit CD ITU 108 1 2 DTR is monitored to determine when valid data is sent from the DTE Disable DTR is not monitored DTR is assumed to be asserted an...

Page 59: ...ased on changes to Net1FR1 after being set initially Display Conditions This option value only appears for a user data port Initialize_From_Interface The LMI type supported on this frame relay link wi...

Page 60: ...he user and network sides of a UNI 1 10 Specifies the maximum number of errors LMI Clearing Event N3 Possible Settings 1 2 3 4 5 6 7 8 9 10 Default Setting 1 Configures the LMI defined N3 parameter wh...

Page 61: ...e Settings 5 10 15 20 25 30 Default Setting 15 Configures the LMI defined T2 parameter which sets the number of seconds between the receipt of status enquiry messages on the network side of the LMI Ap...

Page 62: ...read only NOTES If a DLCI number is not entered the DLCI record is not created The DLCI number entered must be unique for the interface Changing settings for this configuration option causes the Fram...

Page 63: ...CIR Other Default Setting CIR Specifies whether the DLCI s committed burst size will follow the CIR or whether it will be entered independently This value is the maximum amount of data that the servic...

Page 64: ...known as quality of service All data on user data Port 1 is cut through as long as there is no higher priority data queued from another user port The DLCI priority set for an interface applies to dat...

Page 65: ...ve at least one DLCI or EDLCI defined that are not part of a PVC connection or management link For example if Port 1 has no DLCIs defined Port 1 would not appear as a valid setting Port 1 Specifies th...

Page 66: ...ection NOTE Primary Destination DLCI has no value if Primary Destination Link contains no value 16 1007 Specifies the DLCI number Primary Destination EDLCI Possible Settings 0 62 Default Setting Initi...

Page 67: ...TE Alternate Destination DLCI has no value if Alternate Destination Link contains no value Display Conditions This option appears only for Model 9820 45M 16 1007 Specifies the DLCI number Alternate De...

Page 68: ...Node IP This set of configuration options includes a Troubleshooting TS Management Link feature to help service providers isolate device problems within their networks This feature allows Telnet or F...

Page 69: ...0 223 255 255 255 Shows the IP address for the node which can be viewed or edited Clear Fills the node IP address with zeros Node Subnet Mask Possible Settings 000 000 000 000 255 255 255 255 Clear De...

Page 70: ...hat has a subnet route configured at a remote end where the NMS router LAN adapter terminal server etc is connected Communicating with an unknown IP address on the subnet will cause temporary routing...

Page 71: ...vel 1 Specifies the highest access level allowed when accessing the unit via a Telnet or FTP session when the service provider is using the TS Management Link Display Conditions This option does not a...

Page 72: ...ts associated with the deleted PVC prompt for quick removal of unused DLCIs If the Management PVC selected is defined as a trap Initial Route Destination a Default IP Destination or a TS Management Li...

Page 73: ...VC Set DE Possible Settings Enable Disable Default Setting Disable Specifies whether frames packets sent on a management PVC have the Discard Eligible DE bit set This bit is used by the network to pri...

Page 74: ...line overhead Display Conditions This option does not appear if the DLCI field does not reference a multiplexed DLCI NOTE Clearing the DLCI or changing it to a standard DLCI suppresses EDLCI field 0 6...

Page 75: ...a management PVC For multiplexed DLCIs at least one EDLCI must be unconfigured for the DLCI Display Conditions This option appears only for Model 9820 45M NOTES DLCI cannot be entered if the Link fiel...

Page 76: ...ers Clear Clears Community Name 1 Name 1 Access Possible Settings Read Read Write Default Setting Read Write Specifies the type of access allowed to the objects in the MIB This is the type of access a...

Page 77: ...13 Telnet and FTP Session Options 1 of 3 Telnet Session Possible Settings Enable Disable Default Setting Enable Specifies whether the FrameSaver unit will respond to a session request from a Telnet c...

Page 78: ...Terminal port s Port Access Level is set to Level 1 and that at least one Login ID is set to Level 1 Otherwise access will be lost If this occurs you must reset the unit to the factory defaults and b...

Page 79: ...gin ID and password Disable No login is required for an FTP session FTP Max Receive Rate kbps For FrameSaver SLV 9820 Possible Settings 1 128 Default Setting 128 For FrameSaver SLV 9820 2M Possible Se...

Page 80: ...MS n IP Address configuration option 1 10 Specifies the number of authorized SNMP managers NMS n IP Address Possible Settings 001 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 00...

Page 81: ...rap messages to the currently configured SNMP trap manager s Enable Sends trap messages Disable Does not send trap messages Number of Trap Managers Possible Settings 1 6 Default Setting 1 Specifies th...

Page 82: ...pears when the Ethernet port is enabled see Table 4 16 Ethernet Port Options COM Uses the COM Terminal port This selection is only available when Port Use is set to Net Link see Table 4 17 Communicati...

Page 83: ...ages on the network interface only Ports Generates these trap messages for linkUp linkDown and enterpriseSpecific events on the user data port only All Generates these trap messages for linkUp and ent...

Page 84: ...ear for Model 9820 45M Enable Disconnects the call after sending an SNMP trap message s Disable Does not disconnect the call and holds the line until it is disconnected manually or by the remote modem...

Page 85: ...one at a time can be used When Call Retry is enabled the alarm directory s telephone number is called first If the call cannot be completed after one additional try then the specified alternate direct...

Page 86: ...the interface such as Default IP Destination are reset to their default values IP Address Possible Settings 000 000 000 000 223 255 255 255 Clear Default Setting Clear 000 000 000 000 Specifies a uniq...

Page 87: ...255 Clear Default Setting Clear 000 000 000 000 Specifies an address for packets sent out the Ethernet port that do not have a route 000 000 000 000 223 255 255 255 Shows the Default Gateway Address...

Page 88: ...al port is the network communications link to the IP network or IP device port NOTE If the COM port configured for Net Link is used to connect to an external modem there is a potential security risk o...

Page 89: ...ts corresponding parity bit always odd Stop Bits Possible Settings 1 2 Default Setting 1 Determines the number of stop bits used for the COM Terminal port 1 Provides one stop bit 2 Provides two stop b...

Page 90: ...on port s access level to Level 2 or 3 make sure that the Telnet Session Access Level is set top Level 1 and at least one Login ID is set to Level 1 Otherwise access will be lost If this occurs you mu...

Page 91: ...00 000 000 Specifies the subnet mask needed to access the unit Only in effect when the COM Terminal port is configured as a network communication link Port Use option is set to Net Link Display Condit...

Page 92: ...version 1 is used to communicate routing information only between devices to enable routing of IP traffic Standard_out The device will send standard RIP messages to communicate routing information ab...

Page 93: ...tions 1 of 2 External Modem Commands Possible Settings Disable AT Default Setting Disable Specifies the type of commands to be sent over the COM port Disable Commands will not be sent over the COM por...

Page 94: ...gh 223 excluding 127 Remaining bytes i e 223 nnn nnn nnn can be any number from 000 through 255 Leading zeros are required Clear Clears the Alternate IP Address for the COM port and fills the address...

Page 95: ...l The Modem port is used for the asynchronous terminal connection Net Link The Modem port is the network communications link to the IP network or IP device port Dial In Access Possible Settings Enable...

Page 96: ...on port s access level to Level 2 or 3 make sure that the Telnet Session Access Level is set top Level 1 and at least one Login ID is set to Level 1 Otherwise access will be lost If this occurs you mu...

Page 97: ...he IP address for the Modem port and fills the address with zeros Subnet Mask Possible Settings 000 000 000 000 255 255 255 255 Clear Default Setting 000 000 000 000 Specifies the subnet mask needed t...

Page 98: ...Configuration Options 4 62 9820 A2 GB20 20 June 2000 This page intentionally left blank...

Page 99: ...0 9820 2M 9820 8M H Controlling Modem Port Device Access Model 9820 45M H Controlling Telnet or FTP Access Limiting Telnet Access Limiting FTP Access Limiting Telnet or FTP Access Over the TS Manageme...

Page 100: ...ng interfaces H Asynchronous async terminal H External devices H Telnet H FTP H SNMP Up to two direct or Telnet sessions can be active at any given time that is you can have two simultaneous Telnet se...

Page 101: ...uration option Require a login Login Required to Enable NOTE User ID and password combinations must be defined See Creating a Login Limit the effective access level to Level 3 or Level 2 Port Access L...

Page 102: ...option only appears when the External Device Commands option is set to AT or Other 3 Save your change See Configuring the COM Port to Support an External Modem in Chapter 4 Configuration Options for...

Page 103: ...ment Link 1 Select the Telnet and FTP Session options Main Menu Configuration Management and Communication Telnet and FTP Sessions 2 Set the following configuration options as appropriate To Set the c...

Page 104: ...NOTE User ID and password combinations must be defined See Creating a Login If you want to allow users to configure the unit or perform file transfers including downloads keep the access at Level 1 Le...

Page 105: ...guration option Disable access via a TS Management Link TS Management Link to None Assign an access level to the TS Management Link TS Management Access Level to Level 2 or Level 3 NOTE Regardless of...

Page 106: ...g IP addresses of those NMSs that can access the unit Disabling SNMP Access When the SNMP access is disabled the FrameSaver unit will not respond to SNMP messages Procedure To disable SNMP access 1 Se...

Page 107: ...must be supplied Procedure To assign SNMP community names and access types 1 Select the General SNMP Management options Main Menu Configuration Management and Communication General SNMP Management 2 S...

Page 108: ...ral SNMP Management SNMP Management Enable See Configuring General SNMP Management in Chapter 4 Configuration Options for more information about SNMP management configuration options Procedure To limi...

Page 109: ...d set the following configuration options as appropriate In the field Enter the Login ID ID of 1 to 10 characters Password Password from 1 to 10 characters Re enter password Password again to verify t...

Page 110: ...new one Deleting a Login Procedure To delete a login record 1 Select Administer Logins Main Menu Control Administer Logins 2 Page through login pages records using the PgUp or PgDn function keys unti...

Page 111: ...0 45M H Device Messages H Status Information H System and Test Status Messages which includes Self Test Results Messages Health and Status Messages Test Status Messages H Network LMI Reported DLCIs St...

Page 112: ...ted by the SNMP SysDescr Object Serial Number Unit s 7 character serial number Ethernet MAC Address 9820 45M Media Access Control MAC address assigned to the Ethernet port during manufacturing Current...

Page 113: ...port and its user data port 00 16201a 01 O K A L M T S T O K O K 9820 2M NETWORK PORT FrameSaverTM SLV FrameSaver SLV Figure 6 1 Model 9820 2M Front Panel 9820 45M LMI PORT 1 NETWORK TD RD DSR DTR SYS...

Page 114: ...oss of Signal LOS H Self Test Failed H SLV Timeout H Two Level 1 Users Accessing Device OFF No failures have been detected These alarms appear on the System and Test Status screen See Health and Statu...

Page 115: ...y link on the network interface TD Transmit Data Green Model 9820 45M Data is being sent or received on the circuit RD Receive Data Green received on the circuit DTR Data Terminal Ready Green Model 98...

Page 116: ...in the sections that follow Display LEDs and Control Leads Screen Models 9820 9820 2M 9820 8M Display LEDs Control Leads Screen Models 9820 9820 2M 9820 8M main status leds 9820 2M Device Name Node A...

Page 117: ...control lead DSR Data Set Ready Shows the current state of the DSR control lead This lead is not used when Port Type is set to X 21 CTS Clear to Send Shows the current state of the CTS control lead T...

Page 118: ...I OK ESC for previous menu MainMenu Exit Refresh Table 6 6 General LEDs Label Indication What It Means OK Operational Status The unit has power and is operational Alarm Operational Alarm Fail The unit...

Page 119: ...DTR Data Terminal Ready Shows the current state of the DTR control lead DSR Data Set Ready Shows the current state of the DSR control lead Additional Network Data Port Control Leads TM Test Mode Shows...

Page 120: ...ides 120 Vac 2 Verify that the power module switch is in the On position 3 Replace the power module See Replacing a Power Module in Chapter 12 Hardware Maintenance 4 Call your service representative T...

Page 121: ...ting to save a configuration which has no Level 1 Login ID Create a Login ID with an access level of 1 then save the configuration Command Complete Configuration has been saved or all tests have been...

Page 122: ...ed Invalid Password Login is required and an incorrect password was entered access is denied H Try again H Contact your system administrator to verify your password Invalid Test Combination A conflict...

Page 123: ...ion Table but all configured DLCIs have been connected H No action needed H Configure more DLCIs and try again New was selected from the Management PVCs option screen but all Link DLCI pairs have been...

Page 124: ...assword field of the Administer Logins screen does not match what was entered in the Password field H Try again H Contact your system administrator to verify your password Permission Denied Seen at an...

Page 125: ...dy in Use Two Telnet sessions are already in use when an attempt to access the menu driven user interface through the COM Terminal port is made IP addresses and logins of the users currently accessing...

Page 126: ...820 45M Device Name Node A 5 13 2000 5 03 STATUS System and Test Status LMI Reported DLCIs PVC Connection Status Network Interface Status IP Routing Table Model 9820 45M only Performance Statistics Tr...

Page 127: ...sults field at the top of the System and Test Status screen Table 6 10 Self Test Results Messages Message What It Indicates What To Do Failure xxxxxxxx An internal failure occurred xxxxxxxx represents...

Page 128: ...e DLCI Clock Out of Range at Network 1 A valid network data port rate cannot be detected because the H Unit is trying to detect a valid port rate H Rate detected is greater than the highest port rate...

Page 129: ...ds on the network data port are deasserted the TM lead is asserted or no clock is detected from the NTU Network Com Link Down The communication link for the COM Terminal port is down and the port is c...

Page 130: ...st Active The Lamp Test is active causing the LEDs on the faceplate to flash on and off Monitor Pttn Active DLCI nnnn frame_relay_link 1 2 The unit is monitoring a test pattern on the specified DLCI o...

Page 131: ...e 624 Active 32000 400 Deleted 625 Deleted 410 Inactive 713 Active 32000 411 Inactive 822 Active 32000 420 Inactive 32000 1002 Active 32000 430 Active 501 Inactive 511 Active 256000 520 Active 64000 D...

Page 132: ...le of carrying data in the frame relay network Inactive H Whether it is inactive in the frame relay network Deleted 1 H Whether it has been deleted by the frame relay network or New1 H Whether it has...

Page 133: ...FR1 1001 3 Active Port 1 206 Net1 FR1 1001 Active Port 1 207 Net1 FR1 1001 Active west 400 Inactive Port 1 208 Net1 FR1 500 Active west 302 Active Port 1 209 Net1 FR1 502 Inactive west 304 Active Port...

Page 134: ...network and SLV communication status indicate that data cannot be successfully passed The unit has disabled the interface or frame relay link due to internal operating conventions Activation of an alt...

Page 135: ...rk Interface Status Screen Example main status network 9820 45M Device Name Node A 05 13 2000 5 06 NETWORK 1 INTERFACE STATUS Operating Rate Kbps 44120 ESC for previous menu MainMenu Exit Refresh Tabl...

Page 136: ...5 255 255 255 135 026 001 254 1 RIP PVCMgmt1003 30 135 001 001 011 255 255 255 255 135 026 001 254 1 NMS PVCMgmt1004 2 135 001 001 012 255 255 255 255 135 026 001 254 1 NMS PVCMgmt1005 48 135 001 001...

Page 137: ...he interface used to get to the destination COM The COM Terminal port is used Modem The Modem port is used Ethernet The Ethernet port is used PVCname The specified management PVC is used Internal An i...

Page 138: ...a condition Main Menu Status Performance Statistics Physical and link layer statistics Layers 1 and 2 are collected on the port The following menu shows the performance statistics that can be selected...

Page 139: ...he statistics viewed via the menu driven user interface may be different from those viewed from the NMS Procedure To clear all statistics Performance Statistics Clear All Statistics Procedure To clear...

Page 140: ...ther end or if the device at the other end of the multiplexed DLCI does not have an IP Address configured Dropped SLV Responses The number of SLV inband sample messages sent for which a response from...

Page 141: ...mation rate and were dropped in transit H Above EIR H The number of bytes transmitted by the far end device that were above the excess information rate and were dropped in transit Latest RdTrip Latenc...

Page 142: ...ive in the network DLCI Up Time 1 Days hours minutes and seconds since the DLCI was last declared Active after a period of inactivity Down is displayed if the DLCI is inactive If the DLCI was Down thi...

Page 143: ...d DLCI of the frame relay link that were between the committed information rate and excess information rate H Above EIR H The number of frames and octets received on the selected DLCI of the frame rel...

Page 144: ...e interface FECNs Received The number of forward explicit congestion notifications received over the interface The network sends FECNs to notify users of data traffic congestion in the same direction...

Page 145: ...t may not match the DLCIs supplied by the service provider Unknown DLCI The number of frames received over the interface that were addressed to unknown DLCIs The DLCI may not have been configured or i...

Page 146: ...The following are included in this count H Resource errors H Rx Overruns H Frames received when the link was down H Inactive and disconnected DLCIs H Inactive destination DLCIs H Unknown EDLCIs Rx Ove...

Page 147: ...e duplexing mode of the Ethernet port One of Full The Ethernet port is operating in full duplex 4 wire mode Half The Ethernet port is operating in half duplex 2 wire mode Disabled The Ethernet interfa...

Page 148: ...Trap Events 3 Time Elapsed Since Event Event 0d 09 01 32 DLCI 101 of Sync Data Port S01P1 frame relay link Port 1 up 1d 22 21 19 Unit Reset 1d 22 25 01 Primary Clock Failed ESC for previous menu Main...

Page 149: ...A2 GB20 20 June 2000 FTP Operation 7 This chapter includes the following H FTP File Transfer Upgrading System Software Determining Whether a Download is Completed Changing Software Transferring Collec...

Page 150: ...H You can only put a NAM program file nam ocd into a FrameSaver unit You cannot get a program file from the FrameSaver unit to a host H Before putting a download file you must use the bin binary comm...

Page 151: ...ory contents in the specified directory If no directory is specified the current one is used get file1 file2 Copy a file from the remote directory of the FrameSaver node to the local directory on the...

Page 152: ...ovided this function is supported by your equipment 4 Type cd system to change to the system directory 5 Perform a put of Rxxxxxx ocd xxxxxx being the software release number to the nam ocd file to st...

Page 153: ...to the Control menu and select Select Software Release Main Menu Control Select Software Release The currently loaded software version and the new release that was just transferred are shown If the do...

Page 154: ...to the device from which SLV statistics or packet data will be retrieved 2 Type bin to enter binary transfer mode 3 Type hash to enter hash mode if you want to monitor the progress of the upgrade prov...

Page 155: ...Communication with an Improperly Configured Unit H Troubleshooting Management Link Feature H LMI Packet Capture Utility Feature Viewing Captured Packets from the Menu Driven User Interface H Alarms H...

Page 156: ...LEDs Health and Status Health and Status Messages in Chapter 6 Monitoring Main Menu Status System and Test Status Messages also appear at the bottom of any menu driven user interface screen Performan...

Page 157: ...tiate a reset and power on self test of the unit Procedure To reset the unit from the Control menu 1 From the Main Menu screen select Control 2 Select Reset Device and press Enter The Are You Sure pro...

Page 158: ...ication for other methods of resetting the unit 3 Tab to the desired prompt and type y Yes at one of the prompts If selecting The following occurs Reset COM Terminal port usage H Port Use is set to Te...

Page 159: ...file called lmitrace syc in the system s data directory so the data can be uploaded and transferred to a Network Associates Sniffer for analysis The LMI Trace Log also provides access to captured pac...

Page 160: ...ctions ESC for previous menu MainMenu Exit Refresh PgUp PgDn Select Refresh to update the screen with the twelve most recently collected LMI messages The following information is provided H The intern...

Page 161: ...45M rates 1024 144210 kbps in 8 kbps increments If the message continues to appear H Check that the DCE is connected to the network data port and that the cable is securely attached at both ends H Con...

Page 162: ...is off Examine the attached DTE and cable connected to the FrameSaver unit s port H Check that the Port 1 cable is securely attached at both ends H Check the status of the attached equipment Fan Failu...

Page 163: ...rmance Statistics show LMI frames being transmitted If all of the above have been verified and the physical link is not in Alarm contact your network provider For user data port H Check that the DTE c...

Page 164: ...vice representative SLV Timeout DLCI nnnn frame relay link 1 2 An excessive number of SLV communication responses from the remote system have been missed on the specified multiplexed DLCI and link Whe...

Page 165: ...ceptacle power by plugging in some equipment that is known to be working H Check the circuit breaker H Verify that your site is not on an energy management program Power On Self Test fails The Alarm L...

Page 166: ...it failure code An LED appears dysfunctional LED is burned out Run the Lamp Test If the LED in question does not flash with the other LEDs then contact your service representative Not receiving data N...

Page 167: ...at the LMI link is active on the network the Status Msg Received counter on the Network Frame Relay Performance Statistics screen increments Losing Data CIR and Excess Burst Size are inadequate for th...

Page 168: ...nostic Troubleshooting graphical interface as well as from the menu driven user interface Test Timeout Feature A Test Timeout feature is available to automatically terminate a test as opposed to manua...

Page 169: ...ata Port PVC Tests or Data Port Physical Tests and press Enter The selected test screen appears Start appears in the Command column Inactive appears in the Status column 3 Select the DLCI number and p...

Page 170: ...DTE initiated loopbacks To abort individual tests that are active see Starting and Stopping a Test Procedure To abort all tests on all interfaces 1 Follow this menu selection sequence Main Menu Test...

Page 171: ...and monitor pattern tests The example below shows a PVC Test screen for a FrameSaver unit with the multiplexed DLCI 550 selected If a standard DLCI was selected Disruptive rather than Non Disruptive w...

Page 172: ...ck PVC x Main Menu Test Data Port PVC Tests PVC Loopback PVC x DTE Network 98 16187 Port PVC Loopback PVC x Send Pattern This test sends frames filled with a hexadecimal 55 test pattern and sequence n...

Page 173: ...these fields Connectivity The Connectivity test is only available for multiplexed DLCIs Connectivity is a proprietary method that determines whether the FrameSaver device node at the other end of the...

Page 174: ...data port back to the DTE Use this test for isolating problems on the user data port An attached device or test equipment must generate data to be looped back 99 16284 Network Port User Data Port DTLB...

Page 175: ...e central site NMS Select Procedure 2 to ping the NMS at the central site H To test the path to the NMS trap managers during installation of the central site FrameSaver unit The remote FrameSaver devi...

Page 176: ...nfigure both SNMP Traps and a Default IP Destination when PVC Multiplexing is used as when using the Auto Configuration feature 4 Select the IP Ping test Main Menu Test IP Ping 5 Enter the IP Address...

Page 177: ...rvices H Web access to health and status information H Web access to real time as well as historical graphs and reports H Web access to SLV reports H On demand polling of FrameSaver devices H Web base...

Page 178: ...penLane SLM System has an extensive Help system For additional information refer to the following sources H For UNIX users Refer to the readme txt file for distributed infrastructure details and the o...

Page 179: ...Network Verifying Domains and Groups Models 9820 and 9820 2M Correcting Domains and Groups Models 9820 and 9820 2M Adding SLV Alarms Using a Template Editing Alarms Adding SLV Alarms Manually Creating...

Page 180: ...veral templates for creating history files specific to the FrameSaver unit are available OpenLane paradyne directories include the following H Properties paradyne fsd file found in OpenLane netscout a...

Page 181: ...ins and groups H Monitor the agent and DLCIs Refer to the NetScout documentation for additional information about accessing and managing the FrameSaver SLV unit through NetScout Manager Plus refer to...

Page 182: ...the screen Applicable configuration and administration icons appear in the box below the application bar 4 Click on the Config Manager icon to open the Configuration Manager main window 5 Select the...

Page 183: ...mains include ATALK IPX RMON DECNET NETB SNA IP NET VINES IPV6 OSI 3 Verify that S statistics collection appears for each domain listed in the Group column H hosts appears for the IP domain only Dashe...

Page 184: ...sing domain needs to be added H Groups Samples Interval and Logging are not configured as specified in Step 3 of Verifying Domains and Groups Procedure 1 Select the the Property button down the center...

Page 185: ...e the following Property Description Setting Groups Stats S Statistics collection Enabled for all domains Hosts H Level 3 information network Enabled for IP domain only Disabled for all other domains...

Page 186: ...agreement values The copied fct file can then be used to replicate alarm threshold values for all DLCIs on the unit using the eztrap utility All fct files must be in NSHOME usr To configure alarms ma...

Page 187: ...uttons still selected click on the Config Manager icon to open the Configuration Manager main window 2 Select the Custom radio button from the Properties File area in the upper right of the window the...

Page 188: ...gs you may want to change 5 Select the OK button at the bottom of the screen to apply your changes The window closes and the Configuration Manager main window reappears 6 Select the Install button dow...

Page 189: ...the procedure below to configure alarms manually To load OpenLane default settings for alarms see Adding SLV Alarms Using a Template Procedure 1 From the NetScout Manager Plus main window with the Fra...

Page 190: ...gured Key1 The ifIndex for the frame relay logical interface is 1 Key2 DLCI number same as DLCI above Type Absolute or Delta radio button 1 Rising Falling or Both radio button 2 Threshold Value that w...

Page 191: ...les have a pdn udh user defined history format and are found in the OpenLane netscout userHistory directory The userHistory files should be moved to NSHOME usr so they can be used A separate udh file...

Page 192: ...IDs The frame relay interface number 101016002 must replace IFN and the DLCI number to be monitored must replace DLCI Example frCircuitSentFrames Change 1 3 6 1 2 1 10 32 2 1 6 IFN DLCI to 1 3 6 1 2...

Page 193: ...hist f agentname user_history_table_number config number_of_buckets interval download_file udh to load user defined history files for the frame relay link Example dvuhist f Dallas51 3 config 30 60 Dal...

Page 194: ...om the NetScout Manager Plus main window with the FrameRelay radio button still selected select the Traffic radio button The appropriate icons appear 2 Highlight an agent in the agent list box so that...

Page 195: ...st window opens The newly defined user history variables should appear on this list 6 Highlight the desired set of user history variables and select the OK button Data is gathered based upon the confi...

Page 196: ...the data 8 Click anywhere on this window to return to the previous window view see Step 7 of this procedure Refer to Launching User History and Understanding Custom History Display in Using Custom His...

Page 197: ...r an agent s traffic The procedure is the same for protocol monitoring but you may be prompted to select a Domain Group as well as an agent or DLCI Procedure 1 Select the Traffic radio button to monit...

Page 198: ...tScout Manager Plus main window the following are supported Traffic Statistics Protocol Statistics Traffic Monitor Protocol Monitor Segment Zoom Protocol Zoom Segment Details1 TopNTalkers Domain Histo...

Page 199: ...e the FrameSaver SLV report example on page 11 9 To get this report you need Network Health R4 01 or higher This chapter includes Network Health information as it relates to FrameSaver SLV devices It...

Page 200: ...etwork platform Once Network Health is installed you need to set up the application so it will support FrameSaver units Each Network Health application provides a different set of functions called a m...

Page 201: ...elements Provide RMON2 and similar data for information gathered about network traffic between nodes Procedure To find SLV device elements in your network 1 Select the LAN WAN radio button to specify...

Page 202: ...for FrameSaver SLV unit elements from Network Health 1 Select the Edit Before Saving button at the bottom of the Discovering dialog box once the discovery process is completed The Poller Configuration...

Page 203: ...the Group Name field Up to 64 characters can be entered A through Z a through z 0 through 9 dashes periods and underscores _ can be used No spaces can be included and the word All cannot be used 3 Se...

Page 204: ...formation about an enterprise a region department or business process Executive IT Manager and Customer Service Level reports are provided Using these reports you can measure service performance again...

Page 205: ...ated exception points It is a good idea to run this report daily so that DLCIs having the most problems can be attended to first DLCIs contained on this report need immediate attention If a DLCI sudde...

Page 206: ...Service Level Report Provides service level information for customers This report is used to provide service level information to service customers to help them determine optimum service levels needed...

Page 207: ...g burst octets but a bandwidth trend report should be generated when investigating problems that appear on Exceptions Reports Supplemental Reports and Health reports Use trend reports to view individu...

Page 208: ...Setting Up Network Health for FrameSaver Devices 11 10 9820 A2 GB20 20 June 2000 This page intentionally left blank...

Page 209: ...vents whenever a buildup is visible See Cleaning the Front Panel Assembly on page 12 2 2 Monitor LEDs for fan failures Replace the front panel assembly immediately upon failure See Replacing the Fron...

Page 210: ...n the captive screws holding on the front panel WARNING The fans continue to run until the fan power cable is removed Keep your hair and clothes away from the fan blades 2 Carefully pull the front pan...

Page 211: ...cable is removed Keep your hair and clothes away from the fan blades 2 Carefully pull the front panel toward you Verify that at least one of the fans has failed 3 Remove the fan power cable and LED ri...

Page 212: ...ndant power determine which power module still has its power LED lit This is the functional power supply WARNING Do not pull out a power module until the power cord has been removed 2 Remove the power...

Page 213: ...A 1 9820 A2 GB20 20 June 2000 Menu Hierarchy A Menus The following is a graphical representation of the FrameSaver SLV unit s menu organization...

Page 214: ...ince Event Event IP Routing Table Destination Mask Gateway Hop Type Interface TTL Load Configuration from Configuration Edit Display System Network Data Ports PVC Connections Management and Communicat...

Page 215: ...Directories System Information Administer Logins Change Operating Mode Select Software Release LMI Packet Capture Utility Disconnect Modem Reset Device Administer Logins Login ID Password Access Leve...

Page 216: ...Menu Hierarchy A 4 9820 A2 GB20 20 June 2000 This page intentionally left blank...

Page 217: ...mib 2 Paradyne Indexes to the Interface Table ifTable NetScout Indexes to the Interface Table ifTable H Standards Compliance for SNMP Traps Trap warmStart Trap authenticationFailure Traps linkUp and...

Page 218: ...2 Like MIB RFC 1659 H Frame Relay Service MIB RFC 1604 H Enterprise MIB H RMON Version 1 MIB RFC 1757 H RMON Version 2 MIB RFC 2021 Downloading MIBs and SNMP Traps Paradyne standard and enterprise MIB...

Page 219: ...PARADYNE DP FrameSaver SLV Model 9820 9820 2M 9820 8M or 9820 45M S W Release MM mm bb MM Major mm minor bb build format NAM CCA number hardware version in hhhh hhh format Serial number sssssss FrameS...

Page 220: ...Slot 1 Port 2 DP FR NAM Hardware Version hhhh hhh 101003002 COM Communications port Terminal port on 9820 45M COM Port DP FR NAM Hardware Version hhhh hhh 101004001 Modem Modem port 9820 45M only Mod...

Page 221: ...nous Data Port of FR SERVICE Slot 1 Port 2 DP FR NAM Hardware Version hhhh hhh RMON Logical Layer RMON Frame Relay Logical Interfaces 9820 and These values are calculated H For the DTE OUT RMON IN ifN...

Page 222: ...s associated with the trap circuitId is the name given to the circuit It can be an empty string or a 1 64 byte string within quotes e g Chicago to New York and only appears when a DLCI with circuitID...

Page 223: ...ionFailure This trap indicates that access to the FrameSaver unit was unsuccessful due to lack of authentication Table B 4 authenticationFailure Trap Trap What It Indicates Possible Cause authenticati...

Page 224: ...wn A failure in one of the communication interfaces has occurred A failure in one of the communication interfaces has occurred linkUp One of the failed communication interfaces is up and operational O...

Page 225: ...Sync Data Port S01P2 DTR and RTS down ifString administratively shutdown Due to an intentional shutdown H linkUp No alarms on the port If the interface is configured to monitor the control lead alarms...

Page 226: ...up Logical Link Sublayer Frame Relay Supported by the media specific Frame Relay Services MIB H ifIndex RFC 1573 H ifAdminStatus RFC 1573 H ifOperStatus RFC 1573 H devLastTrapString devHealthAndStatu...

Page 227: ...000 Table B 7 Input Control Leads That Generate linkDown and linkUp Traps V 35 and EIA 530 A X 21 HSSI Signal Name DCE DTE DCE DTE DCE DTE RTS Control S U S U U U CTS U S U U U U DSR CA U S U U U S DT...

Page 228: ...d via the menu driven user interface an SNMP Manager or auto configuration after 60 seconds has elapsed without another change String Device configuration change enterpriseDLCI delete 17 H devFrExtDlc...

Page 229: ...lt Factory Configuration settings have been reloaded returning RMON related options to their original settings String RMON database reset to defaults enterpriseSelfTest Fail 2 H devLastTrapString devH...

Page 230: ...eshold String Change in variableName typeString threshold of alarmRisingThreshold by alarmValue alarmRisingThreshold e g Octets received on Sync Data Port S01P1 frame relay rose to threshold of 1 type...

Page 231: ...how how each RMON default alarm is set by the FrameSaver unit shows the alarm and event types the interval used when generating alarms and thresholds H Physical Interface Alarm Defaults H Frame Relay...

Page 232: ...ea Table B 10 Network Synchronous Port Physical Interface Alarm Defaults Item Sample Type 1 MIB Tag OID 2 Interval Event Type Rising Threshold Default Falling Threshold Default Unavailable Seconds D M...

Page 233: ...1 Long Frames D MIB pdn_FrExt mib E Tag devFrExtLinkRxLong OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 7 I 900 secs 15 mins Rising 1 1 Rx Discards D MIB pdn_FrExt mib E Tag devFrExtLinkRxDiscards OID 1 3 6...

Page 234: ...795 2 24 2 6 9 4 7 1 29 I 900 secs 15 mins Rising 1 1 Rx Non octet Aligns D MIB pdn_FrExt mib E Tag devFrExtLinkRx NonOctet OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 16 I 900 secs 15 mins Rising 1 1 Rx CR...

Page 235: ...1795 2 24 2 6 9 4 2 1 2 I D 900 secs 15 mins Rising 1 1 Missing Latency Responses D MIB pdn_FrExt mib E Tag devFrExtDlciMissedSLVs OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 23 I D 900 secs 15 mins Rising...

Page 236: ...2 Sample Type 1 Maximum Latency D MIB pdn_FrExt mib E Tag devFrExtLatencyMax OID 1 3 6 1 4 1 1795 2 24 2 6 9 4 3 1 6 I D 60 secs 1 min Rising 1 1 1 D Delta Indicates that the calculated difference bet...

Page 237: ...Defaults 1 of 2 Item Sample Type 1 MIB Tag OID 2 Interval Event Type Rising Threshold Default Falling Threshold Default Current Latency A MIB pdn_FrExt mib E Tag devFrExtLatencyLatest OID 1 3 6 1 4 1...

Page 238: ...f the frame relay link D DLCI number Table B 14 Dynamic DLCI Alarm Defaults Item Sample Type 1 MIB Tag OID 2 Interval Event Type Rising Threshold Default Falling Threshold Default Rx DLCI Link Utiliza...

Page 239: ...MP variable to monitor When the threshold set for the monitored variable is exceeded an SNMP trap is sent and or a log entry is made This table is helpful in identifying alarm conditions being tracked...

Page 240: ...1 5 I D Rx BECNs MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedBECNs 1 3 6 1 2 1 10 32 2 1 6 I D Tx Frames MIB FR DTE MIB RFC 2115 Tag frCircuitSentFrames 1 3 6 1 2 1 10 32 2 1 7 I D Tx Octets MIB FR...

Page 241: ...1 4 1 1795 2 24 2 6 9 4 1 1 8 I D Tx BECNs MIB pdn_FrExt mib E Tag devFrCircuitTxBECN 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 17 I D Tx Frames Above CIR MIB pdn_FrExt mib E Tag devFrExtDlciTxFrOutCIR 1 3 6...

Page 242: ...mib E Tag devFrExtDlciRxFrNetDrop CirToEir 1 3 6 1 4 1 1795 2 24 2 6 9 4 1 1 59 I D Network Frames Offered Above EIR MIB pdn_FrExt mib E Tag devFrExtDlciOfferedFrOverEir 1 3 6 1 4 1 1795 2 24 2 6 9 4...

Page 243: ...xtLinkRxCrcErr 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 19 I Total Tx Errors MIB pdn_FrExt mib E Tag devFrExtLinkTotTxErrs 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 20 I Total Rx Errors MIB pdn_FrExt mib E Tag devFr...

Page 244: ...6 1 2 1 10 32 2 1 9 I D Rx DLCI Link Utilization MIB FR DTE MIB RFC 2115 Tag frCircuitReceivedOctets 1 3 6 1 4 1 1795 2 24 2 1 3 6 1 4 1 1795 2 24 2 6 6 5 1 1 2 I Unavailable Seconds MIB pdn_SyncPort...

Page 245: ...1 4 1 1795 2 24 2 6 9 4 7 1 14 I Tx Discards MIB pdn_FrExt mib E Tag devFrExtLinkTxDiscards 1 3 6 1 4 1 1795 2 24 2 6 9 4 7 1 15 I Rx Discards MIB pdn_FrExt mib E Tag devFrExtLinkRxDiscards 1 3 6 1 4...

Page 246: ...SNMP MIBs and Traps and RMON Alarm Defaults B 30 9820 A2 GB20 20 June 2000...

Page 247: ...bles and Pin Assignments C This appendix shows the FrameSaver unit rear panels and pin assignments for the connectors interfaces and cables NOTE In the pin assignment tables of this appendix if the pi...

Page 248: ...llowing illustration shows the rear panel of the FrameSaver 9820 9820 2M and 9820 8M models 98 16189 The following illustration shows the rear panel of the FrameSaver 9820 45M LAN TER INA L POR T 1 2...

Page 249: ...y DTR To COM port In 20 LAN Adapter Converter and Cable Models 9820 9820 2M 9820 8M The following shows the pin assignments for the H DB25 plug to modular jack converter between the COM Terminal port...

Page 250: ...e external modem must be configured so it is compatible with the FrameSaver unit See page C 5 to configure an external modem Pin 1 Pin 14 Pin 13 Pin 25 Pin 1 Pin 14 Pin 13 Pin 25 P2 Plug Chassis Groun...

Page 251: ...e crossover cable to the external modem 3 Enable auto answer on your modem and configure it to use the following LSD DSR CTS RTS and DTR control leads See the table below for AT D0 command strings Use...

Page 252: ...d CTS CB 106 From DCE 5 A 13 B Data Set or DCE Ready DSR CC 107 From DCE 6 Signal Ground Common SG AB 102A To From DCE 7 Received Line Signal Detector RLSD or LSD CF 109 From DCE 8 A 10 B Transmit Sig...

Page 253: ...e following table provides the pin assignments for the DB25 to X 21 network cable Signal ITU 25 Pin Socket Pin Direction 15 Pin Plug Pin Transmit Data TXD 103 2 A 14 B To DCE 2 A 9 B Received Data RXD...

Page 254: ...he following table provides the pin assignments for the DB25 to X 21 adapter cable Signal ITU 25 Pin Plug Pin Direction 15 Pin Socket Pin Transmit Data TXD 103 2 A 14 B To DCE 2 A 9 B Received Data RX...

Page 255: ...rk Cable Models 9820 9820 2M 9820 8M This cable is used to connect the network data port to an NTU with a V 35 interface It is a 25 position EIA 530A to 34 pin V 35 DB25 to V 35 cable This cable Part...

Page 256: ...rom DCE Y A AA B Received Signal Element Timing RXC DCE Source 115 17 A 9 B From DCE V A X B Transmit Signal Element Terminal Timing TT DTE Source 113 24 A 11 B To DCE U A W B Request to Send RTS 105...

Page 257: ...Adapter Models 9820 9820 2M 9820 8M This adapter is used to connect the user data port to a DTE with an V 35 cable It is a 25 pin EIA 530A to 34 position V 35 DB25 to V 35 adapter This adapter Part N...

Page 258: ...A 12 B From DCE Y A AA B Received Signal Element Timing RXC DCE Source 115 17 A 9 B From DCE V A X B Request to Send RTS 105 4 To DCE C Clear to Send CTS 106 5 From DCE D Data Terminal or DTE Ready D...

Page 259: ...hrough Cable Models 9820 9820 2M 9820 8M A standard straight through cable Feature No 9008 F1 523 is used to connect the network data port to the NTU or the user data port to a DTE when the Port Type...

Page 260: ...6 5 13 From DCE 5 13 Data Set or DCE Ready DSR 107 6 From DCE 6 Data Terminal or DTE Ready DTR 108 1 2 20 To DCE 20 Signal Ground Common SG 102 7 7 Data Channel Received Line Signal Detector RLSD or L...

Page 261: ...ction Signal Ground SG 102 1 26 Receive Timing RT 115 2 27 From DCE DCE Available CA 107 3 28 From DCE Receive Data RD 104 4 29 From DCE Send Timing ST 114 6 31 From DCE Signal Ground SG 102 7 32 DTE...

Page 262: ...ck Signal Pin Direction Transmit Data TD 1 Out Transmit Data TD 2 Out Receive Data RD 3 In Not Connected 4 Not Connected 5 Receive Data RD 6 In Not Connected 7 Not Connected 8 Modem Connector Model 98...

Page 263: ...Model 9820 45M EMC Class A Network Modem Safety FCC Part 15 ICES 003 CISPR22 VCCI CTR1 CTR2 73 23 EEC 89 336 EEC 91 263 EEC CSA 950 EN 60950 AS 3260 FCC Part 15 ICES 003 FCC Part 68 CS 03 CSA 950 UL...

Page 264: ...put Output Power Model 9820 45M Input 100 240 VAC 50 60 Hz 0 7A 12 Vdc 2 5A 1 0A minimum 120 VAC 60 Hz Power Consumption and Dissipation Models 9820 and 9820 2M Power Consumption and Dissipation 4 8 w...

Page 265: ...ersion 2 10 or 100 Mbps Network Data Port Data rates Models 9820 9820 2M 9820 8M 25 position DB25 subminiature connector Selectable EIA 530 V 35 X 21 Model 9820 45M HSSI EIA 613 Model 9820 56 64 kbps...

Page 266: ...Technical Specifications D 4 9820 A2 GB20 20 June 2000...

Page 267: ...Supply Power Cord Installation Instructions and Quick Reference 9820 A2 444 nnn1 FrameSaver SLV 9820 8M In Line unit 8 Mbps for up to 250 PVCs Includes Standalone Housing Universal 100 240 VAC Power...

Page 268: ...r Module Model 9820 45M 9580 F1 020 NMS Products OpenLane Enterprise 7805 D1 001 OpenLane Workgroup 7805 D1 003 NetScout Manager Plus For UNIX or Windows NT 9180 NetScout Server For UNIX or Windows NT...

Page 269: ...h includes a X 21 Network Cable 10 ft 3 m X 21 DTE Adapter Cable EIA 530 A to X 21 1 ft 3 m 035 0384 1031 035 0302 0131 9008 F1 521 V 35 Cable Kit which includes a V 35 Network Cable 10 ft 3 m V 35 DT...

Page 270: ...Equipment List E 4 9820 A2 GB20 20 June 2000 This page intentionally left blank...

Page 271: ...tocol 4 23 ARP inverse 1 4 assigning community names and access levels 5 9 AT commands 4 57 At a Glance report 11 6 authentificationFailure trap B 7 Auto Configuration 1 3 2 4 Active 6 18 setting up 4...

Page 272: ...ss 5 4 FTP access 5 5 SNMP access 5 8 Telnet access 5 5 conversation elements 11 3 copyrights A CRC 6 36 creating a login 5 11 new PVC connections management links 3 5 user history files 10 13 crossov...

Page 273: ...4 26 domains and groups correcting 10 6 verifying 10 5 download 7 4 capability 1 5 downloading determining when completed 7 5 MIBs and SNMP traps B 2 SLV alarms 10 8 software 7 2 user history file 10...

Page 274: ...ions 4 43 file transfers 7 2 initiating a session 7 2 limiting access 5 5 5 6 Login Required 4 43 Max Receive Rate kbps 4 43 Session 5 6 function keys 2 5 2 7 G General LEDs 6 4 options 4 18 SNMP mana...

Page 275: ...55 Source 4 29 Traps 4 47 Traps Interfaces 4 47 troubleshooting management 8 5 TS Management 4 35 linkUp and linkDown events 4 47 traps B 8 LMI and PVC availability 1 4 Behavior 4 14 Clearing Event N3...

Page 276: ...a login 5 12 Monitor DTR 4 22 RTS 4 22 test pattern 8 19 Monitor CTS 4 20 Monitor DSR 4 20 monitoring DLCI history data 10 16 FrameSaver unit 6 16 LEDs and control leads 6 6 using NetScout Manager Plu...

Page 277: ...V 35 DTE adapter C 12 V 35 network cable C 10 X 21 DTE adapter cable C 8 X 21 network cable C 7 Ping test 8 21 policing of CIR and EIR 4 14 Port DTE Initiated Loopbacks 4 22 Access Level 4 54 4 60 5 3...

Page 278: ...ation Protocol RIP 4 56 RTS control lead 6 7 running reports 11 6 RXD control lead 6 7 S Sampling SLV Inband and Interval 4 16 saving configuration options 3 6 screen area 2 5 function keys area 2 5 h...

Page 279: ...session 2 2 a test 8 15 statistics 1 4 6 28 elements 11 3 uploading to an NMS 7 6 Status DLCI 6 21 Enquiry LMI 4 15 4 24 Health and 6 18 information 6 16 LED 6 4 menu branch 2 4 PVC connection 6 23 6...

Page 280: ...and linkDown B 8 RMON 4 47 RMON Specific B 14 SNMP and dial out options 4 5 4 45 standards B 6 supported 8 2 warmStart B 7 Trend report 11 7 troubleshooting 8 1 creating a management link 4 32 device...

Page 281: ...of Range message 4 26 4 27 variable bindings B 9 B 14 VCI 1 5 viewing packet capture results 8 6 virtual path or channel identifier 1 5 VPI 1 5 W warmStart events General Traps 4 46 trap B 7 warranty...

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