© Panduit Corp. 2018
OPERATION MANUAL
ENGLISH
PAT1M4.0, PAT1M4.0-BT
PAT1.5M4.0, PAT1.5M4.0-BT,
PDM4.0, PHM
PA27647A01_05
Page: 55 of 64
12-2018
12: TROUBLESHOOTING
12A: Error Message Troubleshooting
MESSAGE
POSSIBLE CAUSE
CORRECTIVE ACTION
ERROR 01
Out of ties or
tie in dispenser
A. Reel empty; dispenser has run
out of cable ties.
B. Reel not empty; tool cycled
without enough cable ties
loaded, or cable tie prevented
from leaving dispenser.
A. 1. Press “Silence” icon to silence the alarm.
2. Perform the standard reloading procedure.
B. 1. Press “Silence” icon to silence the alarm.
2. Disconnect air hose and feeder hose from dispenser.
3. Remove cable tie from connector block, if present. If not, notify
your maintenance department.
4. After cable tie is removed, reconnect air hose and feeder hose
to dispenser.
5. Press "Load" icon to load cable ties and resume operation.
ERROR 02
Door is open,
no tie loaded
A. Door was open when "Load"
icon was pressed.
B. Cover was open when tool was
cycled.
A. 1. Press “Silence” icon to silence the alarm.
2. Close the door.
3. Resume loading procedure.
B. 1. Press “Silence” icon to silence the alarm.
2. Close the door.
3. Press "Load" icon to load cable ties and resume operation.
ERROR 03
Check for low
air pressure
A. Incoming air pressure is too low
or not connected.
B. Air is not connected to
dispenser.
A. 1. Press “Silence” icon to silence the alarm.
2. Set air pressure between 65 and 85 PSIG (4,5 and 5,8 bar), with
a maximum 10 PSI (0,7 bar) drop.
B. Connect air to dispenser.
ERROR 04
Check for high
air pressure
Incoming air pressure is too high.
1. Press “Silence” icon to silence the alarm.
2. Set air pressure between 65 and 85 PSIG (4,5 and 5,8 bar), with a
maximum 10 PSI (0,7 bar) drop.
ERROR 05
Dispenser jam
- check tie
loading
Dispenser rotary receiver did not
advance (rotate) to the next
position due to bowed or
misaligned cable ties feeding into
the rotary receiver, or due to a
backed-up cable tie carrier strip in
the carrier strip exit chute.
1. Check and clear the scrap chute of all carrier strip debris. Using a
light, look down the chute and verify that the chopper blade is up. If
the blade is down, press Maintenance> Settings and press Chopper
icon twice.
2. Disconnect the hose from the front of the dispenser and check the
dispenser launch tube for loose cable ties. Open the cover to the
dispenser, use a flash light above the rotary receiver to illuminate
the launch tube. Verify that there are no cable ties stuck in the tube.
If there are cable ties stuck in the launch tube, send the dispenser
to maintenance for repair.
3. Check the loading area of the rotary receiver for any obstructions or
pinched cable ties. Clear the parts that are interfering.
4. If there are no obstructions in these areas, go to Settings >
Maintenance and press the “Unload” icon four times. Gently pull on
the remaining carrier strip to remove the reel going into the
dispenser. Continue to press the “Unload” button until all cable ties
have fallen out the bottom of the dispenser. If the jam persists when
trying to remove the cable ties, remove the rear motor cover and
use the wrench flats on the extended shaft to help remove the ties.
Cut the excess carrier strip and any distorted or damaged cable ties
from the cable tie strip. Perform the normal loading procedure.
Summary of Contents for PAT1.5M4.0
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