9
P h o t o M a i l
The Photo Mail feature allows your DPF to receive emails with photos attached sent from your family & friends via their Smart Phones, PCs
or Netbooks. You can then download those photos directly into your DPF’s internal memory.
IMPORTANT
: The unique Photo Mail email address is only for receiving photos directly into your DPF. Do not attempt to use the
Photo Mail email address for any other email correspondence
.
Note
: Your DPF will only receive Photo Mails when the unit is located within the USA. Therefore, if you purchase the unit
within the USA, and then send it to someone outside of the USA, all of the unit’s features will function properly except
the Photo Mail feature.
Criteria for Photo Mails
Photo files attached to emails can be in popular photo formats.
Your senders can enter the Photo Mail email address in the ‘
To
’ or ‘
Cc
’ field of their email, but not in the ‘
Bcc
’ field.
A maximum of 30MB can be sent per email (1 photo or sum of multiple photos attached).
Photos larger than 800x600 pixels will automatically be rescaled to fit the DPF’s screen.
Photos smaller than 80x60 pixels or 15KB will not be delivered to the DPF.
If emails include embedded photos that are larger than 15KB (i.e., signature logo, background photo), those photos may be
included along with the attached photos as downloadable.
Photo Mails are assigned a date when the server receives them. Since the server is based on Greenwich Mean Time (GMT),
depending on the time of day, your Photo Mails may have the following day’s date when you receive them. The following table
shows how the Photo Mails are affected by the time zone criteria.
Time Zone
Behind GMT
Server Received
Date assigned to Photo Mail
Eastern Standard Time (EST)
5 hours
After 7pm
Following day
Central Standard time (CST)
6 hours
After 6pm
Following day
Mountain Standard Time (MST)
7 hours
After 5pm
Following day
Pacific Standard time (PST)
8 hours
After 4pm
Following day
Photo Mails from Cellular Phones
In order to receive Photo Mails from cellular phones, the phone must be capable of sending Photo Mail Service email messages
(POP3/SMTP). This type of phone is often referred to as a Smart Phone.
Not all cell phones that have built-in cameras and have emailing capabilities are Smart Phones. If senders are attempting to email you
photos from their cell phones and you are not receiving them, they should check their cell phone documentation to be sure the phone
has POP3/SMTP email capabilities.
SPAM Filtering
In an effort to control SPAM, filtering rules are in place and apply to all Photo Mails sent through the Pandigital mail server
(panhub.net).
The current list of SPAM filtering rules can be found at
www.pandigital.net/PhotoMail
click
Support
link. You can also call
Customer Support for more information: 1-800-715-5354. These rules are subject to change without notice.
Receiving Photo Mails
Each DPF is pre-assigned a unique Photo Mail email address (i.e., [email protected]) that your family & friends will use to send
email messages with photos attached.
The pre-assigned Photo Mail email address can be found on the back of your DPF and on the
System Information
screen
(page 25).
If the
HOME
screen is displayed or a slideshow is playing when Photo Mail messages are received,
a pop-up notification will appear on the screen until the DPF connects to the Photo Mail server. Once
connected, the
Photo Mail Inbox
screen will be displayed.
If the DPF cannot connect with the Photo Mail server within 4 minutes, the pop-up message will
disappear and you can try connecting later by selecting
Photo Mail
from the
HOME
screen or by
pressing
PHOTO MAIL
.
If you would rather wait for a more convenient time to download the photos, while the pop-up notification is displayed, you can press
EXIT
to cancel and resume your current activity.
