Panasonic WV-S4550L Important Information Manual Download Page 23

Page: 23 / 32

Before asking for repairs, check the symptoms with the following table.

Contact your dealer if a problem cannot be solved even after checking and trying the solution in the
table or a problem is not described below.

Symptom

Cause/solution

Reference

pages

Power is not turned

on.

When using a PoE device for power supply

• Are the PoE device and the network connector con-

nected using an Ethernet cable (category 5e or better)?

Check whether the connection is appropriately established.

• Depending on the PoE device, the power supply will

stop when the demanded power exceeds its total

power limit for all PoE ports.

Refer to the operating instructions of the PoE device

in use.

Installation

Guide

When using DC power supply

• Is the 12 V DC power supply terminal (accessory)

firmly inserted into the 12 V DC power terminals of

the camera?

Confirm the power plug is firmly connected.

• Is the AC adaptor in use compliant with the

Specifications?

Check the Specifications regarding AC adaptor.

The LINK indicator

does not light in

orange even when

the Ethernet cable is

connected to the

camera.

• Is the Ethernet cable connected appropriately?

Connect the Ethernet cable appropriately.

• Is the hub or router connected to the camera operat-

ing appropriately?

Check if the hub or router in use is operating appropriately.

• Isn't the Ethernet cable connected to the camera broken?

Replace the cable with another one.

Installation

Guide

SD ERROR/ABF indi-
cator lights red

X4571L

X4571LM

SD ERROR indicator
lights red

S4550L

S4550LM

This indicator lights up red when data cannot be

saved on the SD memory card.

• Isn’t the write protect switch of the inserted SD mem-

ory card set to “LOCK”?

Unlock the write protect switch of the SD memory

card.

• Hasn't the inserted SD memory card been formatted

on a PC?

Use an SD memory card formatted on the camera.

Or install the software to format the SD memory card

on the PC. Refer to our website

(https://security.panasonic.com/support/info/) for fur-

ther information about the supported software.

• Isn't the inserted SD memory card faulty?

Replace the card with a normal one.

Troubleshooting

Summary of Contents for WV-S4550L

Page 1: ... some descriptions in this manual Important Information Network Camera WV S4550L For information about the installation tasks refer to the provided Installation Guide For information about how to perform the settings and how to operate the camera refer to the Operating Instructions on the provided CD ROM Model No WV X4571L WV X4571LM WV S4550L WV S4550LM WV S4550L ...

Page 2: ...ations 4 Main functions 4 About the user manuals 6 System requirements for a PC 6 Trademarks and registered trademarks 7 Copyright 7 Open Source Software 8 Network security 8 Precautions 9 Precautions for installation 13 Parts and functions 15 Insert remove an SD memory card 21 Troubleshooting 23 Specifications 25 Optional accessories 31 ...

Page 3: ...ODUCT 2 ANY INCONVENIENCE LOSS OR DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER 3 ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER REGARDLESS OF THE CAUSE OF THE MALFUNCTION OR TROUBLE 4 INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED DUE TO ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF TH...

Page 4: ...age capture of the surroundings is possible with a single camera The 360 camera includes a wide variety of image capture modes that perform distor tion correction Wall Panorama Double Panorama Quad PTZ Single PTZ and Quad streams H 265 H 264 It also supports modes that can transmit fisheye images and corrected images at the same time Distribution of approximate 9 megapixel moving fisheye images ca...

Page 5: ...nce Waterproofing treatment is not required for the camera body Waterproofing treatment is required for cable connections Achieves high level shock resistance with IK10 6 IEC 62262 conformity The camera has a strong shock resistance body which is needed in outdoor installations 1 A technology to significantly reduce a band by increasing the compression ratio of areas where a subject does not move ...

Page 6: ...l use due to improvement of the product System requirements for a PC CPU Intel CoreTM i5 6500 or faster or Intel CoreTM i7 6700 or faster recommended Memory A minimum of 1 GB or more for 32 bit OSs 2 GB or more for 64 bit OSs memory is required 4 GB or more recommended X4571L X4571LM Network interface 10BASE T 100BASE TX 1 port Audio interface Sound card when using the audio function Monitor Image...

Page 7: ...Notes on Windows Internet Explorer versions Trademarks and registered trademarks Microsoft Windows Windows Media Internet Explorer and ActiveX are either registered trade marks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Microsoft Corporation Intel and Intel Core are trademarks of Intel Corporatio...

Page 8: ...rk against leakage or theft of information including image data authentication information user names and passwords alarm mail information FTP server information and DDNS server information After the unit is accessed by the administrator make sure to close the browser Change the administrator password periodically Additionally save user authentication informa tion user names and passwords in such ...

Page 9: ...rve this may cause fire or electric shock Consult the dealer for the repair or inspections Do not install or clean the camera or touch this product the power cable or the connected cables during thunder storms Failure to observe this may cause electric shock Refer installation work to the dealer Installation work requires technique and experi ence Failure to observe this may cause fire electric sh...

Page 10: ... skin con tact with high temperature parts of the product may cause burns Precautions for use When the product is accessible from the Internet To prevent unauthorized access note the fol lowing Leave user authentication turned on Periodically change passwords that are used to access the product Refer to the Operating Instructions on the provided CD ROM for information about how to change passwords...

Page 11: ... other materials the clearance between the enclosure and the ceiling or wall What to do if WARMING UP PLEASE WAIT appears on the display This message indicates that the temperature inside the camera has become extremely low The camera will be automatically restarted when the inside the camera is warmed up Please wait for a while We shall not be liable for content compensation losses of recorded or...

Page 12: ...ONAL INFORMATION MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM Equipment classification and power source indication label Refer to the indication label on the bottom side of this unit for the equipment classification power source and other information Product disposal transfer Data saved on this product or a storage device used with this product may lead to personal information leakag...

Page 13: ...trong magnetic field is generated Locations near coasts directly subjected to sea breezes or locations subject to corro sive gases such as from hot springs vol canic regions etc Locations where the temperature is not within the specified range page 25 Locations subject to vibrations that exceed the railway specifications EN50155 Locations subject to condensation as the result of severe changes in ...

Page 14: ...In particu lar ghost images may be more noticeable when the camera is facing toward an LED light Protection from lightning When cables are used outdoors there is a chance that they may be affected by lightning In such a case install a lightning arrestor close to the camera and make the length of the net work cable between the camera and lightning arrestor as short as possible to prevent the camera...

Page 15: ...1LM S4550LM Connect an Ethernet cable category 5e or better to the RJ45 Network cable or the M12 Network cable IMPORTANT Use all 4 pairs 8 pins of the Ethernet cable only for WV X4571L and WV S4550L The maximum cable length is 100 m 328 feet Make sure that the PoE device in use is compliant with IEEE802 3af standard When connecting both the 12 V DC power supply and the PoE device for power supply ...

Page 16: ... ALARM IN3 Input specification No voltage make contact input 4 V 5 V DC internally pulled up OFF Open or 4 V 5 V DC ON Make contact with GND required drive current 1 mA or more ALARM OUT AUX OUT Output specification Open collector output maximum applied voltage 20 V DC ON 4 V 5 V DC by internal pull up OFF Output voltage 1 V DC or less maximum drive current 50 mA 4P alarm cable IMPORTANT Install e...

Page 17: ...sitivity of microphone 48 dB 3 dB 0 dB 1 V Pa 1 kHz Input impedance Approx 2 kΩ unbalanced Supply voltage 2 5 V 0 5 V Recommended cable length Less than 1 m 3 28 feet For line input Input level for the line input Approx 10 dBV Recommended cable length Less than 10 m 32 8 feet Note The audio output can be switched to the monitor output 1 Refer to the Operating Instructions on the provided CD ROM fo...

Page 18: ...es a wiring example of how to connect the camera to the network via a PoE device hub Ethernet cable category 5e or better straight Ethernet cable category 5e or better straight Adjustment monitor Powered speaker Microphone IMPORTANT Use a switching hub or a router which is compliant with 10BASE T 100BASE TX When connecting WV S4550LM or WV X4571LM cameras use a PoE hub with M12 con nectors If a Po...

Page 19: ...a does not start up normally IMPORTANT When the camera is initialized the settings including the network settings will be initialized Before initializing the settings it is recommended to write down the settings in advance Do not turn off the power of the camera during the process of initialization Otherwise it may fail to initialize and may cause malfunction AINITIAL SET button Initializing butto...

Page 20: ...ith the software settings at any time The initial state is lighting or blinking Set the LED to be solid off if necessary depending on the installation condi tions Operating instructions included in the CD ROM When the SD ON OFF button is pressed less than 1 second the SD MOUNT indicator lights up in green and data can be saved to the SD memory card When the SD ON OFF button is held down about 2 se...

Page 21: ...ght to the end and confirm a click sound is heard direct the label face of the SD memory card toward the lens side of the camera After a click sound is heard release your finger from the SD memory card and confirm the rear end of the card does not project from the SD memory card insertion opening After the SD memory card has been inserted press the SD ON OFF button and make sure the SD MOUNT indic...

Page 22: ...rd formatted with other devices is used this product may not work properly or performance deteri oration may be caused Refer to the operating instructions on the provided CD ROM for how to format an SD memory card When some SD memory cards are used with this product the product may not work properly or performance deterioration may be caused Use the compatible SD memory cards page 30 IMPORTANT Bef...

Page 23: ...cifications regarding AC adaptor The LINK indicator does not light in orange even when the Ethernet cable is connected to the camera Is the Ethernet cable connected appropriately Connect the Ethernet cable appropriately Is the hub or router connected to the camera operat ing appropriately Check if the hub or router in use is operating appropriately Isn t the Ethernet cable connected to the camera ...

Page 24: ...ra is used near an electrical power line The camera is used near a device which produces strong magnetic field or radio waves such as near a TV radio antenna a motor of an air conditioning system a transformer etc When audio input still contains noise even after checking the above possibilities use a powered microphone or connect audio output with low output impedance 14 ...

Page 25: ...RM IN2 Alarm input 2 ALARM OUT x1 ALARM IN3 Alarm input 3 AUX OUT x1 Audio input ø3 5 mm stereo mini jack For microphone input Recommended applicable microphone Plug in power type Sensitivity of microphone 48 dB 3 dB 0 dB 1 V Pa 1 kHz Input impedance Approx 2 kΩ unbalanced Supply voltage 2 5 V 0 5 V For line input Input level Approx 10 dBV Audio output 3 ø3 5 mm stereo mini jack Audio output is mo...

Page 26: ... appropriate waterproof treatment is performed 5 Component that has a structure on which the screws that are accessible after installation can not be screwed or unscrewed using an ordinary screwdriver Camera Image sensor 1 2 type MOS image sensor X4571L X4571LM 1 3 type MOS image sensor S4550L S4550LM Effective pixels Approx 12 4 mega pixels X4571L X4571LM Approx 6 8 mega pixels S4550L S4550LM Sca...

Page 27: ...o Off Fog compensation On Off the level can be set in the range of 0 to 8 only when Intelligent auto auto contrast adjust Off Light control mode setting Indoor scene 50 Hz Indoor scene 60 Hz ELC Maximum shutter Max 1 10000s Max 1 4000s Max 1 2000s Max 1 1000s Max 1 500s Max 1 250s Max 1 120s Max 1 100s Max 2 120s Max 2 100s Max 3 120s Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s C...

Page 28: ...TZ mode max 30 fps 2560 1920 2048 1536 1600 1200 1280 960 800 600 VGA QVGA S4550L S4550LM Fisheye mode max 30 fps 2192 2192 1280 1280 640 640 320 320 Quad PTZ mode max 30 fps 1600 1200 1280 960 800 600 VGA QVGA Single PTZ mode max 30 fps 1600 1200 1280 960 800 600 VGA QVGA Ceiling X4571L X4571LM Double Panorama mode max 15 fps 2560 1440 1920 1080 1280 720 640 360 320 180 Fisheye Double Panorama mo...

Page 29: ...1280 720 640 360 320 180 Fisheye Panorama mode max 30 fps Fisheye 2192 2192 1280 1280 640 640 320 320 Panorama 1280 720 640 360 320 180 Image compression method 2 H 265 H 264 Transmission priority Constant bit rate VBR Frame rate Best effort Frame rate 1 fps 3 fps 5 fps 7 5 fps 10 fps 12 fps 15 fps 20 fps 30 fps The frame rate is limited to bit rate When a value with an aster isk is selected the a...

Page 30: ...ffServ IPv4 TCP IP UDP IP HTTP HTTPS RTSP RTP RTP RTCP FTP SMTP DHCP DNS DDNS NTP SNMP UPnP IGMP ICMP ARP IEEE 802 1X DiffServ Security User authentication Host authentication HTTPS Alteration detection of video file The certification is pre installed OS 4 Microsoft Windows 10 Microsoft Windows 8 1 Microsoft Windows 7 Browser 4 Windows Internet Explorer 11 32 bit Windows Internet Explorer 10 32 bi...

Page 31: ...64 can be selected for each stream 2 Transmission for 2 streams can be individually set 3 Only use AAC LC Advanced Audio Coding Low Complexity when recording audio on an SD memory card 4 For further information about PC system requirements and precautions for when using Microsoft Windows or Windows Internet Explorer click Manual Open from the supplied CD ROM and refer to Notes on Windows Internet ...

Page 32: ...47 Two Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca Panasonic Corporation 2017 For Europe and other countries Panasonic Corporation http www panasonic com Panasonic Corporation Osaka Japan Authorised Representative in EU Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Ham...

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