312
DP-C405/C305/C265
FEB 2008
Ver. 1.1
3.4.
Troubleshooting the LAN Interface
3.4.1.
Checking Network Configuration
START
From the DOS Prompt, enter the following
command-line utility:
ipconfig /all
Locate a PC connected to the same Subnet
Mask as the unit
Does the displayed Network configuration,
match the following settings of the unit
Internet Parameters ?
Print the current Internet Parameters List
Does the DNS Server respond to the "
ping
IP
" command ?
From the DOS Prompt, enter the following
command-line utility: "
route print
"
Does the current routing table for the
Gateway match ?
Ask the Network Administrator to correct
the routing table on that Gateway.
Ask the Network Administrator to verify
the proper information.
Check the power switch, cables, and the
current settings of unit.
Does the Default Gateway respond to the
"
ping IP
" command ?
Ask the Network Administrator to check the
Default Gateway, and system status.
Does the unit respond to the "
ping host
name
" command ?
Ask the Network Administrator to check the
Default Gateway, and system status.
Ask the Network Administrator to verify the
POP/SMTP account, and system status.
Does the unit respond to the "
telnet
"
command ?
Replace the SC PCB
Ask the customer for the Pre-Installation
Information form filled out by the Network
Administrator.
Verify this information with the Internet
Parameters List that you just printed.
Are the Internet Parameters entered
correctly into the unit?
Re-enter the Internet Parameters correctly.
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
No
No
Default Gateway IP Address:
DNS Server IP Address:
Subnet Mask:
Summary of Contents for Workio DP-C265
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Page 6: ...6 For PB and Other destinations not for PU USA Canada ...
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Page 14: ...14 memo ...
Page 94: ...94 FEB 2008 Ver 1 1 DP C405 C305 C265 Color Test Chart 101 P N PJQRC0119Z LDR PJQRC0120Z A3 ...
Page 106: ...106 FEB 2008 Ver 1 1 DP C405 C305 C265 2 20 720K PM Kit DQ M35S72 DQ M32N72 ...
Page 274: ...274 FEB 2008 Ver 1 1 DP C405 C305 C265 LVPS CN6 LVPS CN7 Refer to SCN PC Board ...
Page 275: ...275 FEB 2008 Ver 1 1 DP C405 C305 C265 LVPS CN8 Europe Specification Only ...
Page 278: ...278 FEB 2008 Ver 1 1 DP C405 C305 C265 CST PCB CN603 CST PCB CN604 ...
Page 279: ...279 FEB 2008 Ver 1 1 DP C405 C305 C265 CST PCB CN605 ...
Page 280: ...280 FEB 2008 Ver 1 1 DP C405 C305 C265 ...
Page 281: ...281 FEB 2008 Ver 1 1 DP C405 C305 C265 CST PCB CN606 ...
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Page 283: ...283 FEB 2008 Ver 1 1 DP C405 C305 C265 CST PCB CN607 ...
Page 284: ...284 FEB 2008 Ver 1 1 DP C405 C305 C265 CST PCB CN608 ...
Page 286: ...286 FEB 2008 Ver 1 1 DP C405 C305 C265 TRU PCB CN613 ...
Page 288: ...288 FEB 2008 Ver 1 1 DP C405 C305 C265 RLB PCB CN176 ...
Page 682: ...682 FEB 2008 Ver 1 1 DP C405 C305 C265 memo ...
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