96
• The "Active X control" is not installed in the PC. Install
the "Active X control" by referring to the following
page.
The message "Please Wait."
remains on the screen.
No live image is displayed.
Cannot operate the camera.
58
54
9
58
97
Reference
pages
Cause/solution
Symptom
• Are the connected network cameras configured cor-
rectly? Check the settings of the setup menu
("Camera" -"NW Camera Setup").
• Are the settings of the setup menu configured correct-
ly? Check the settings of the setup menu ("Schedule"
- "Program" - "LIVE VIDEO").
• Are the network settings of the cameras and the unit
configured correctly? Check the settings of IP
address, subnet mask and default gateway for them.
• Are the settings of the network camera set correctly?
Check the model of the set camera on the setup
menu ("Camera" - "NW Camera Setup").
• Depending on the traffic of the network, there might
be difficulties in displaying images. Press the [F5] but-
ton on the keyboard to request images.
The image is not being
refreshed.
Cannot close the authenti-
cation window displayed
when displaying the basic
operation window.
75
–
• Are the correct user name and password entered?
Confirm the correct user name and password.
58
• Are the user ID and the password for the network
camera set correctly?
Check if the user ID and password are set correctly
on the setup menu ("Camera" - "NW Camera Setup").
Summary of Contents for WJ-ND300 Administrator Console
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