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DIGITAL VIDEO SURVEILLANCE RECORDER

LHD200 ECO HD SERIES

Instruction Manual

English Version 1.0

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Page 1: ...hnology com DIGITAL VIDEO SURVEILLANCE RECORDER LHD200 ECO HD SERIES Copyright 2013 Lorex Technology Inc Instruction Manual English Version 1 0 RETAIL INDUSTRY BUSINESS BUSINESS HOME OUTDOOR C O N N E C T I V I T Y ...

Page 2: ...CING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user to the presence of impor...

Page 3: ...rvice for warranty matters 1 888 425 6739 1 888 42 LOREX Tech Support for technical installation issues 1 877 755 6739 1 877 75 LOREX Mexico 001 800 681 9263 001 800 514 6739 International 800 425 6739 0 Example From the UK dial 00 instead of By Phone Online For all other matters visit www lorextechnology com Product Support is available 24 7 including product information user manuals quick start ...

Page 4: ...s comprend les renseignements sur les produits guides d utilisation guides de départ rapide et FAQ www lorextechnology com support En ligne Hay 2 maneras fáciles de comunicarse con nosotros Norte América Atención al cliente para asuntos de la garantía 1 888 425 6739 1 888 42 LOREX Asistencia técnica para asuntos técnicos o de instalación 1 877 755 6739 1 877 75 LOREX Mexico 001 800 681 9263 001 80...

Page 5: ...ology com support If you require further installation assistance please visit www lorextechnology com installation or contact a professional installer Please note that once the components of this product have been unsealed you cannot return this product directly to the store without the original packaging THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION BEFORE YOU START Please make sure to regis...

Page 6: ...es de ce produit vous ne pouvez pas retourner celui ci directement au magasin sans son emballage original Favor de leer la guía de instalación rápida y la guía del usuario antes de instalar este product Puede conseguir las guías del consumidor y los cursos en enseñanza video sobre el Internet visitando www lorextechnology com support Si necesita ayuda para la instalación visite www lorextechnology...

Page 7: ...of the obsolete outlet 5 Power Sources This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supplied toyourlocation consultyourvideodealerorlocalpower company Forproductsintendedtooperatefrombattery power or other sources refer to the operating instructions 6 Overloading Do not overload wall outlets or extension ...

Page 8: ...emoving covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel 2 ConditionsRequiringService Unplugthisproduct from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power supply cord or plug is damaged B If liquid has been spilled or objects have fallen into the product C If the produ...

Page 9: ...essly approved by the grantee of this device could void the user s authority to operate the device Toute modification non approuvée explicitement par le fournisseur de licence de l appareil peut entraîner l annulation du droit de l utilsateur à utiliser l appareil RoHS This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous Substances in Electrical and E...

Page 10: ... lighting conditions and movement in the scene 2 HD video streaming locally to the DVR Optimized lower resolution steaming for mobile devices Mobile connectivity is dependent on bandwidth and resolution of the mobile device 3 Requires a high speed internet connection and a router not included An upload speed of 1Mbps is recommended for the best video performance Up to 3 devices may connect to the ...

Page 11: ... Port Numbers 8 Lorex Stratus Connectivity 8 Quick Access to System Information 8 Connecting Cameras 9 About HD SDI 9 Installation Warnings 9 Installation Tips 9 Installing Cameras 9 Connecting HD SDI Cameras to your DVR 10 Camera Connection Diagram 10 Connecting and Removing BNC Cables 10 Mouse Control 11 Remote Control 12 Using the On Screen Display 13 Using the Menu Bar 14 Menu Bar Icons 14 Usi...

Page 12: ... 34 Configuring the Time and Recording Time Display 35 Configuring Sequence Time 35 Changing the Video out Resolution 35 Restoring the System s Resolution if you see a Blank Screen 35 Adjusting Menu Transparency 36 Adding Privacy Zones 36 Creating a Custom Split screen Display 36 Record 38 Configuring Pre recording Settings 38 Configuring the Recording Schedule Continuous Motion Alarm 38 Enabling ...

Page 13: ...gs 50 Restarting or Shutting Down the DVR 51 Configuring System Warnings 51 Saving Your System Configuration to a USB Flash Drive 51 Loading a System Configuration from a USB Flash Drive 52 Connecting to Your DVR Over the Internet on PC or Mac 53 System Requirements 53 Step 1 of 3 Connect your DVR to Your Router 54 Step 2 of 3 Obtain the DVR s Device ID 54 Step 3 of 3 Connect to the DVR Over the I...

Page 14: ... Restoring Default Settings 78 Configuring Event Settings 78 Configuring Auto Reboot 79 Mobile Apps Accessing your DVR Using a Mobile Device 80 Compatible Devices and Platforms 80 iPhone iPad 80 Connecting to Your System Using Lorex ECO Stratus 80 Lorex ECO Stratus Interface 83 Using Remote Playback Mode on iPhone iPad 84 Viewing Screenshots 85 Viewing Manual Recordings 86 Using Device Manager to ...

Page 15: ...the Hard Drive 110 Appendix E DDNS Setup Advanced 111 Accessing your DVR within a local network LAN 111 Step 1 of 3 Connect your DVR to the Local Area Network 111 Step 2 of 3 Obtain the DVR s Local IP Address 112 Step 3 of 3 Connect to the DVR s Local IP Address 112 To connect using the DVR s local IP address on a PC 112 To connect using the DVR s local IP address on a Mac 113 DDNS Setup Access yo...

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Page 17: ...CD USB MOUSE ETHERNET CABLE REMOTE CONTROL may not be exactly as shown DVR DIGITAL VIDEO RECORDER HDMI CABLE HARD DRIVE SIZE NUMBER OF CHANNELS AND CAMERA CONFIGURATION MAY VARY BY MODEL PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM INCLUDING ALL COMPONENTS SHOWN ABOVE ...

Page 18: ...ideo playback In Live Viewing Mode press to stop DVR recording Password required does not override scheduled recording Press and hold for 15 seconds to reset the DVR to the default resolution DVR will reboot Press to stop resume recording When the channel displays a red box with the letter C the channel is recording Menu Esc Opens the system menu In menus press to go back exit menus 3 Channel Cont...

Page 19: ...e cursor right 5 PTZ Within system menus press to confirm a selection In Live Viewing Mode press to open the System Information window In Live Viewing Mode press and hold for 6 seconds to open the PTZ menu 6 USB Port Connect a USB mouse included or USB flash drive not included for data backup or firmware updates ...

Page 20: ... Block Connect compatible PTZ cameras not included or alarm devices not included 6 VGA Connect a VGA monitor not included to view the system interface 7 On Off Switch Turns the DVR on or off 8 Audio Output Output for 1 audio channel e g speakers 9 HDMI Connect to a HDMI compatible TV or monitor not included to view the system interface 10 LAN Connect a CAT 5 RJ45 Ethernet cable for local and remot...

Page 21: ...lude some slack in the extension cable on both ends when connecting cameras to the DVR Strip lines may appear in the image if the cable is too tight Step 2 Connect the Mouse Connect a USB mouse included to one of the USB ports 8 channel model shown USB port Step 3 Connect the Ethernet Cable Connect an ethernet cable included to the LAN port on the rear panel of the DVR Connect the other end of the...

Page 22: ...shown OR Step 5 Connect the Power Adapter and Power on the DVR Connect the included power adapter to the DC 12V port Connect the end of the power adapter to a wall socket or a surge protector Turn the power switch to I to turn on the DVR At startup the system performs a basic system check and runs an initial loading sequence After a few moments the system loads a live display view 8 channel model ...

Page 23: ...00000 and click Apply Wait for the firmware update to complete The system will restart once the firmware has been upgraded DO NOT POWER OFF THE UNIT OR DISCONNECT THE POWER CABLE DURING FIRMWARE INSTALLATION Step 7 Verify Camera Image Power on the cameras and then verify the camera video quality before mounting the cameras to a permanent location Mountthecamerasunderashelteredlocation Alwaysverify...

Page 24: ...is system features the exclusive Lorex Stratus connectivity service This is a cloud connectivity service that allows you to connect to your system over the Internet via a secure handshake with Lorex s Stratus servers This means you can easily connect to your system without requiring any network configuration For details on setting up your system to connect to the Internet using the Stratus service...

Page 25: ...and camera You cannot connect multiple extension cables to each other You may only use 1080P HD SDI cameras with the system 720P HD SDI cameras will not work with the system Installation Tips Mount the camera where the lens is away from direct and intense sunlight Plan your cable wiring so that it does not interfere with power lines or telephone lines Ensure that the camera wiring is not exposed o...

Page 26: ...sure to include some slack on the extension cable at both ends when connecting the camera to the DVR Strip lines may appear in the image if the cable is too tight 4 Connect the female power connector on the RG59 extension cable to the power adapter 5 Plug the camera power adapter to a power outlet Camera Connection Diagram RG59 Extension cable Female power connector To Digital Video Recorder 8 cha...

Page 27: ...to perform the following Left Button Click to select a menu option During live viewing in Split screen View double click on a channel to view the selected channel in full screen double click the channel again to return to Split screen View 1 2 3 2 Right Button Click to open the Menu Bar see Using the Menu Bar on page 14 In menus use the right button to go back exit menus 3 Scroll Wheel No function...

Page 28: ...ons In Live Viewing Mode press to access System Information 3 MENU ESC Press to open the system menu In menus press to go back exit menu MUTE In Live Viewing and Playback Modes press to mute un mute audio PIP InLive Viewing Mode press once to open Picture in Picture PIP 1X1 or twice to open PIP 1X2 Mouse is required to change channels shown in PIP 4 Playback Controls FWD In Playback Mode press to ...

Page 29: ... Status 3 Channel number Channel Title 1 Date Time Displays the date and time on the system 2 Record Status Displays the current recording status of the system C continuous normal recording M motion recording A alarm recording 3 Channel number Channel title Displays channel number or channel title To rename the channel number to a title see Configuring Custom Channel Names on page 34 ...

Page 30: ...ay 8 channel models only Split screen Mode PTZ Opens the PTZ controls Start Stop PTZ Cruise Start or stop the PTZ cruise function Zoom Opens digital zoom Must be in Full screen Live Viewing Mode Record Search Opens the DVR Search Menu This allows you to search for video recorded on the DVR Start Stop Recording Start or stop DVR recording on all channels Password required does not override schedule...

Page 31: ...k on an option or field such as the User ID and Password fields if passwords are enabled The Virtual Keyboard opens Virtual Keyboard Click Shift to switch between upper and lowercase letters Click to move the cursor between letters Click to Backspace Delete Click Enter to enter your selection Click ESC to close the virtual keyboard To use the Virtual Mini Keyboard 1 Using the Mouse click on an opt...

Page 32: ...ect the Zoom button A Zoom icon appears on the screen 3 Click and drag on the area of the screen you would like to enlarge The image zooms in on the selected area Zoom icon Click and drag to zoom in on an area Click and drag inside the box to move the zoom area Right clicktoexitandselect a different zoom area The box in the lower right hand corner shows the entire camera picture with a black box a...

Page 33: ...el PIP1X2 shows 1 channel in full screen and 2 other channels Click inside the main viewing area to change the full screen channel Click inside the white bar and drag to move the smaller channels Click inside the smaller channels to change the channel Picture in Picture Mode opens To change the full screen channel click anywhere in the main viewing area To change the smaller channels click inside ...

Page 34: ...Click inside the field and enter the month date and year Time Click inside the field and enter the time Optional Date Format Use the drop down menu to select MM DD YY or DD MM YY or YY MM DD Optional Time Format Use the drop down menu to select 12Hours or 24Hours Optional DST Click the Setup button next to DST to configure automatic Daylight Savings Time adjustments Optional NTP Click the Setup bu...

Page 35: ...he DST Setup button DST Setup 2 Configure the following DST Select Enable Time Offset Select the number of hours the system should move forward or backward when DST occurs Daylight Saving Time Select Week or Date This allows you to select whether DST should begin and end at the beginning of the week or on a specific date Select Enable Configure DST Settings Start Time End Time Enter when DST start...

Page 36: ...re To enable NTP 1 Right click to open the Menu Bar and click the Main Menu button 2 Click System Beside NTP click Setup NTP Setup 3 Configure the following Enable Select Enable Server Address Select ntp lorexddns net recommended as the time server or select another time server Time Zone Select your region s time zone Select Enable Select ntp lorexddns net Select your Time Zone Click Update Now to...

Page 37: ...rded data For more details see Configuring Hard Drive settings on page 46 Event Recording The system also includes motion recording M Recording Motion The system records when motion is detected by the camera Recording Audio The system can also record audio for up to 4 channels 4 channel model or 8 channels 8 channel models You must have audio capable cameras not included or self powered microphone...

Page 38: ...nd password default 000000 and click Apply The Record Search tab opens 3 Configure the following CH Select the channel you wish to search Select All to search all channels Search Date Enter the month date and year you wish to search for video Playback Time CH Playback Time Search Date Enter the desired time you wish to search for video 4 Click Play to select the exact time specified in Playback Ti...

Page 39: ...ton Your search results appear in the calendar In the top portion of the calendar results are shown for each day in the month In the bottom portion results are shown for each hour in the selected day Days in the selected month Hours in the selected day Search results Green Continuous recording Red Motion or alarm recording Grey No recording 4 Click on a date in the calendar to see the video availa...

Page 40: ...ontrols To use the advanced playback controls 1 Move the mouse slightly to display the on screen playback controls You can also use the playback control buttons on the remote control Click the playback controls to play pause fast forward rewind and slow down playback Click X or right click to quit playback and return to the Search Menu Finding Events in the Playback Bar The advanced playback contr...

Page 41: ... time OR To create a custom time range click The button will become colored Move your mouse to the time where you would like the range to start and click Then move your mouse to the time where you would like the range to end and click The start and end times will be replaced by the 1st and 2nd times that you clicked on Using Zoom in Playback Mode You can use Zoom in Playback Mode This is useful if...

Page 42: ...video during playback mode and save it to a USB flash drive not included NOTE Video clip backup is only available when a single channel is selected for Playback To create a backup video clip 1 Connect a USB flash drive not included to one of the USB ports on the DVR 2 Open Playback mode with only one channel selected For details see Playing Back Recorded Video on page 22 3 Click the clip backup bu...

Page 43: ...ne of the USB ports on the DVR 2 Right click to open the Menu Bar and click the Record Search button 3 Enter the system user name default admin and password default 000000 and click Apply 4 Click the Event Search tab 5 Configure the following Search Date Enter the desired month date and year Search Time Enter the time range you wish to search CH Select the channel you wish to search To search all ...

Page 44: ... page 99 Converting Backed Up Video to AVI Files The DVR saves its backup files as proprietary video files To share these files you must convert them into AVI files Note that the AVI generator can also back up audio from audio enabled cameras To install the AVI converter 1 Insert the software disc in your computer s CD DVD rom drive 2 Locate the AVI Generator software from the CD installation wiza...

Page 45: ...ile that you wish to search for Click Open Open 4 Click Start to convert and save the file in the default save folder Or click Save As to select a desired save folder then click Start to convert the file Save As Start 5 Locate the file in the folder you selected in step 4 ...

Page 46: ...rd protection USER normal user only has access to live viewing search playback and other functions You may set up multiple USER accounts with varying levels of access to the system For security reasons it is highly recommended to change the password on your system By default the system password is enabled Changing Passwords You can change the system password of the ADMIN and USER accounts from the...

Page 47: ...he system When adding different users you can assign what menus they have access to For example you may want your friend to monitor your system while you are away while not giving full access to your system To add a new user 1 Right click to open the Menu Bar and Click the Main Menu button 2 Click System Users tab 3 Select the checkbox beside User1 or any other user then click the Permission butto...

Page 48: ... 6 Configure the following User Name Enter the desired user name User Enable Select Enable to enable the user account Password Enter your desired password Confirm Re enter the password 7 Click Apply to save your settings Now you can log in to the system locally or remotely using the user name and password you created When logging into the system with a user account the user will only have access t...

Page 49: ... 2 Search Search for recorded video and log files on the system 3 Alarm Configure motion detection and alarm settings 4 System Configure system time and user accounts 5 Record Configure recording settings and recording schedules 6 Network Configure system network settings e g email alert settings video streaming quality settings 7 Device Configure PTZ settings HDD recording mode HDD format option ...

Page 50: ... to appear U L Upper left hand corner D L Lower left hand corner U R Upper right hand corner D R Lower right hand corner OFF Do not display the channel name 4 Optional Use the drop downs next to Copy to copy settings to another channel or all channels Click the Copy button to copy settings 5 Click Apply to save your settings Adjusting Camera Color Settings 1 Select the Live tab 2 In the Channel dr...

Page 51: ...ngs 4 Right click repeatedly to exit all menus The DVR prompts you to restart Click OK 5 The DVR restarts and asks you to confirm the new resolution Click Yes to confirm or No to revert to the old resolution If you do nothing the DVR will revert to the last selected resolution and restart NOTE If you select a resolution that is greater than what your monitor supports you may see a blank screen whe...

Page 52: ...hannel you wish to configure Privacy Zone 3 Configure the following Channel Select the channel you wish to configure Privacy Zone Select ON to enable privacy zones or OFF to disable privacy zones Area Setup Select the Area1 4 checkboxes to enable up to 4 privacy zones 4 Click the Setup button next to Mask Area The Privacy Area setup screen opens Click and drag to move privacy zones ClickInsidethee...

Page 53: ...ration Select Enable Select display mode Click Vout Setup 3 Under View Mode select the desired viewing mode Single Quad or Nine 4 Click Vout Setup A menu appears that allows you to select the arrangement of channels 5 Click the drop down menus to select which channels to show on the screen and the arrangement of channels Select the arrangement of channels on screen 6 Click Apply to save changes Cl...

Page 54: ...ording schedule is arranged as a grid Eachrowrepresentsarecordingtype Continuous Motion andAlarm andeach box represents an hour Recording for each recording type is enabledduringtheselectedhourwhenthe box is filled in with the corresponding color Recording for each recording type is disabled for the selected hour when the box is gray 4 Optional Use the top Copy and Copy To drop down to copy the re...

Page 55: ...all channels Click Copy to copy recording settings 5 Click Apply to save your settings Search The Search menu allows you to search for saved video on your system for playback and backup Searching for Video on the System 1 In the main menu click Search or click the Search Menu button in the menu bar 2 In the CH drop down menu select the channel you wish to search or select All to search all channel...

Page 56: ...n the DVR 3 Click on the desired date you wish to back up 4 Click the Backup button A list of files appears in the Log menu Backup 5 Click the checkbox under BAK next to the file you want to backup 6 Click the Backup button to begin copying the video files to your flash drive NOTE You will need the Lorex Player included on the CD to view the saved files Using the Event Search Event Search allows y...

Page 57: ... Backup button Using the Log Search A log search allows you to search system event logs To perform a Log search 1 Click the Log tab 2 Configure the following to perform a Log search Log Type Select the log type you wish to search under Choose from System i e startup and shutdown Config i e Configurationchanges Setup Alarm i e motion events video loss Account i e Login Logout Record i e Search Play...

Page 58: ... s manual for details 3 Click Apply to save your settings 4 Right click until you exit all menus You will be prompted to restart Enabling Auto Port Forwarding Auto Port Forwarding allows the DVR to open required ports on your router This feature only works on certain router models NOTE Portforwardingisnotrequiredtouse the Lorex Stratus Connectivity service For details on setting up remote connecti...

Page 59: ...ired video bitrate Audio Select or deselect the checkbox to enable or disable the system from streaming audio when viewing the system remotely 3 Click Apply to save your settings Setting up Email Notification The system can send email notifications when it detects motion or when an alarm parameter triggers To set up email notification 1 Click the Email tab in the Network menu 2 From the Email drop...

Page 60: ...ding a new email notification 2 Click Apply to save your settings 3 Right click until you have exited all menus You will be prompted to restart Configuring DDNS settings Lorex DDNS is available as an optional connectivity option Please see Appendix E DDNS Setup Advanced on page 111 for details The primary connectivity option uses the Lorex Stratus service to connect to your system over the Interne...

Page 61: ...ckbox to enable the system to trigger a device connected to the alarm block Latch Time Enter the duration the alarm continues to trigger after the event ends ShowMessage Selectthecheckbox ifyou want the system to display a system message when an alarm triggers Buzzer Select the duration the system will beep when motion is detected Or select OFF to disable the beep during motion events Send Email S...

Page 62: ... 30s 30 seconds the system continues to record for 30 seconds after the alarm trigger ends Full Screen Select the Full Screen check boxsothatthesystemgoesintofullscreen mode when motion or an alarm trigger is detected 3 Click Apply to save your settings Device The Device menu allows you to configure hard drive and PTZ settings and format a USB flash drive not included For details on connecting PTZ...

Page 63: ...drive before you may use it with the system NOTE The eSATA hard drive must be self powered to work with the system NOTE You may use any size eSATA hard drive with the system However the system will only use the first 900GB for backup purposes To format an eSATA hard drive ATTENTION Formatting an eSATA hard drive erases all data on the drive This step cannot be undone 1 Connect an eSATA external ha...

Page 64: ...u select your desired system language 2 Click Apply to save your settings 3 Right click until you exit the menu Follow the on screen instructions to restart your system Changing Video Output NTSC PAL To change the video output 1 In the Video Format drop down menu select NTSC or PAL 2 Click Apply to save your settings Configuring Menu Time Out and Auto Logout The Menu Time Out setting allows you to...

Page 65: ...e your system You must have the latest DVR firmware and client software or mobile apps to connect to the DVR over the Internet You can enable or disable firmware upgrade prompts from appearing The system must be connected to the Internet to enable automatic firmware updates To configure firmware upgrade notifications 1 Select the Auto Upgrade tab 2 Under Auto Upgrade select Enable to enable automa...

Page 66: ...it for the system to reboot Restoring to Factory Default Settings Restoring to factory default settings reverts any setting changes you have made to their original settings This does not affect the recordings saved on the DVR You can reset a single menu or all menus To load system defaults 1 Right click to open the Menu Bar and click the Main Menu button 2 Click Advanced Then click Load Default 3 ...

Page 67: ...g out notifications Alarm Out Select the checkbox to enable alarm out devices from triggering Show Message Select the checkbox for the system to display an error message when an event occurs Send Email Select the checkbox for the system to send out email notifications when a system error occurs Note email notifications must be configured Latch Time Select the delay duration in the drop down menu B...

Page 68: ... from a USB Flash Drive 1 Insert a USB flash drive not included that contains a saved configuration to a USB port See above for details on how to save your DVR configuration 2 Right click to open the Menu Bar and click Main Menu 3 Click Advanced and select the Maintain tab 4 Click Load Settings The DVR will load the saved settings from the USB flash drive and then restart ...

Page 69: ...equirements Prior to using Lorex Stratus Client make sure your system meets or exceeds the following system requirements Description Requirement CPU Pentium 4 or above Operating System Windows 7 8 Mac OSX 10 6 6 and above Intel processors only Memory 256 MB RAM or greater Video 16 MB of video memory Network LAN 10 100 BaseT Network Network WAN 384 Kbps upload An upload speed of 1Mbps is recommende...

Page 70: ...n your router 3 Turn the power switch to I to power the DVR back on ROUTER Not Included COMPUTER Not Included not required for local viewing INTERNET Ethernet Cable included 8 channel model shown Step 2 of 3 Obtain the DVR s Device ID The Device ID is a unique code that allows your system to handshake with the Lorex servers for connection over the Internet To find the Device ID 1 Press the PTZ but...

Page 71: ...ratus Client 1 icon from the desktop The DVR login screen appears Select Device ID Enter Device ID Enter User Name default admin Enter Password default 000000 Enter Client Port default 9000 Click Login 3 Under Login Type select Device ID 4 Under Device ID enter the DVR s Device ID Press PTZ on the front panel to find the Device ID 5 Under User Name enter the DVR s user name default admin 6 Under P...

Page 72: ...fault 9000 Click Login 5 Under Login Type select Device ID 6 Under Device ID enter the DVR s Device ID Press PTZ on the front panel to find the Device ID 7 Under User Name enter the DVR s user name default admin 8 Under Password enter the DVR s password default 000000 9 Under Client Port enter the DVR s Client Port default 9000 10 Click Login Ifthisisthefirsttimeconnectingtoyoursystem youwillbepro...

Page 73: ...h live video Playback View saved video footage Remote Setting Configure system and networking options Local setting Configure where local files are stored on your hard drive Logout Exits remote viewing 2 Active Channel List Displays channels that are currently live 3 Main Screen Main display screen for live viewing and playback You can also drag the screens to any desired position 4 Viewing option...

Page 74: ...tion Status Shows the type of connection used P2P peer to peer indicatesthat thevideoisstreamingdirectlyfromtheDVRto the computer running the Client Software RELAY indicates that the video is streaming through a Lorex video server While relay mode is activated the system will disconnect after 10 minutes of inactivity Relay mode is only used when a direct connection cannot be made between the DVR a...

Page 75: ...he window Click Preview to view the image or Folder to show the image in the save folder Recording Video You can record video footage directly onto your local hard drive Once the video is in your hard drive you can back up the video footage onto record able media such as USB memory keys and blank CD DVD media To record video 1 Click next to the channel that you wish to capture video from The video...

Page 76: ...e the cameras that display in the main viewing window To show or hide video in the main video window 1 Click beside the channel number to show a channel Click again to hide the channel Click here to show or hide video Viewing the Bit Rate Right click on a channel and click Show Bit rate to display the video bit rate ...

Page 77: ...ges Changing the Format of Recorded Video PC Only You can change the format of recorded video saved using Remote Surveillance This allows you to directly backup footage from your DVR as an avi file This does not affect the format of video files that are backed up locally on the DVR i e using a USB flash drive NOTE This feature is not available via Mac 1 Click the Local Setting tab 2 Under File Typ...

Page 78: ...connected to 2 Use the PTZ control panel to control the pan tilt zoom focus and iris control of the camera Direction keys Click to pan and tilt the camera Speed Slider Increase or decrease the pan and tilt speed Preset Cruise Video Tab Use the Preset tab to configure camera presets Once your PTZ camera is in the desired angle press the button to add the setting to the Preset Use the Cruise tab to ...

Page 79: ...ow click the desired month year and date Select month and year Select date 3 Under the Type drop down menu select the desired recording type you wish to search for Continuous Alarm or All 4 Select the channels you wish to search Check Synchronous playback to play all selected channels at the same time Select recording type Select channels Click Month or Day 5 Click the Search button 6 Click Play t...

Page 80: ...playback speed Download Content Allows you to download recorded videos to your computer hard drive To download video click the channel you want to back up and click the Download content button A list of files appears Select the files you want to back up and click Start Download Video content green Download content Drag the line left or right to select the playback time Volume Stop all video Config...

Page 81: ...w or hide the record time on the remote display 3 Click Save to apply your settings Configuring Privacy Zone Settings ATTENTION Areas covered by privacy zones are not visible in recordings You can blank out a certain portion of the channel with a black box To configure a privacy zone 1 Click the Remote Setting tab and then click Display Privacy Zone 2 In the Channel drop down menu select the chann...

Page 82: ... or disable pre recording 3 Click Save to apply your settings Configuring the Recording Schedule To configure the recording schedule 1 Click the Remote Setting tab and then click Record Schedule 2 Configure the following Channel Select the channel you wish to configure Week Select the day of the week you would like to apply the settings to The recording schedule is arranged as a grid Each row repr...

Page 83: ... to copy the schedule 6 Click Save to apply your settings Configuring System Recording Quality 1 Click the Remote Setting tab and click Record MainStream 2 Configure the following Channel Select the channel you wish to apply the settings to FPS Framerate Select the desired recording frame rate Note that higher frame rates require greater bandwidth consumption during remote viewing Audio Select whe...

Page 84: ...ss Subnet Mask Gateway and DNS settings AutoPortForwarding Select EnableorDisabletoenableordisabletheAutoPortForwarding feature 3 Click Save to apply your settings Configuring the System Substream You can adjust the data streaming rate also called the SubStream when you connect to the system remotely If you want to conserve bandwidth select a lower frame rate and bitrate NOTE Setting your system t...

Page 85: ...email server recommended or select Custom to use your own custom SMTP email server If you want to use Lorex s email server recommended 1 In the Sender Email field enter the email address of the sender This can be any email address of your choice 2 In the Receiver Email field enter the email address you want the DVR to send alarm notifications to 3 In the Interval drop down menu enter the duration ...

Page 86: ...vity option uses the Lorex Stratus service to connect to your system over the Internet without requiring port forwarding or DDNS registration For details See Connecting to Your DVR Over the Internet on PC or Mac on page 53 To configure DDNS settings 1 Visit http www lorexddns net and register for a free Lorex DDNS account 2 Click the Remote Setting tab and click DDNS 3 Configure the following DDNS...

Page 87: ...een Select the checkbox so that the channel goes into full screen mode when motion is detected Enable Record Select to enable system recording when motion is detected Post Recording Select the post recording time after a motion event occurs Record Channel Select the channels that should record during a motion event Show Message Select the checkbox to enable the system to display a warning message ...

Page 88: ...1 Click the Remote Setting tab and click Alarm Alarm 2 Configure the following Alarm In Select the channel that you wish to configure Alarm Type Select the alarm type N O normally open N C normally closed or select OFF Buzzer Select the beep duration when an event occurs Latch Time Select the desired latch time when an alarm triggers Show Message Select the checkbox so that the system displays a w...

Page 89: ...rst in first out when the hard drive is full You can also select a desired amount of days the system should retain data For example if you select 30 days the hard drive will begin to overwrite itself after 30 days Note that your hard drive must be large enough to store video for the selected duration 3 Click Save to apply your settings Configuring PTZ Parameters The system is capable of controllin...

Page 90: ... camera Parity Select the parity settings of the PTZ camera Cruise Select Enable or Disable Address Select the address of the PTZ camera Consult the PTZ camera s instruction manual for protocol and configuration details 3 Click Save to apply your settings Configuring the System Time and Date To configure the system time and date 1 Click the Remote Setting tab and click System General 2 Configure t...

Page 91: ...meout drop down menu select the duration the menu stays on screen before disappearing 3 Click Save to apply your changes Configuring System User Accounts You can add user accounts on the system To configure the user accounts menu 1 Click the Remote Setting tab and click System Users 2 Configure the following Click the desired user you wish to configure i e user1 User name Enter the desired user na...

Page 92: ... Information To view system information 1 Click the Remote Setting tab and click System Info Configuring Firmware Upgrades Firmware upgrades can provide improved functionality to your DVR When firmware upgrades become available you will automatically be prompted to upgrade your system You must have the latest DVR firmware and client software to connect to the DVR over the Internet ...

Page 93: ...for updates The system will check for firmware upgrades every hour NOTE Click Detect to check for firmware updates manually 4 Click Save to save changes Manually Upgrading System Firmware To manually upgrade the system firmware download the latest firmware from the system s product page at www lorextechnology com You must have the latest DVR firmware and client software to connect to the DVR over ...

Page 94: ...e menus that you wish to restore to factory defaults 3 Click Save to restore system defaults for the selected items Configuring Event Settings The Event Settings tab allows you to configure how the system behaves when a system event occurs e g hard drive error video loss This is useful if you want your DVR to notify you if there is a potential system problem To configure the system event settings ...

Page 95: ...e alarm out panel Latch Time Configure the system latch time after an event occurs 3 Click Save to save changes Configuring Auto Reboot Auto reboot allows the system to restart automatically at a set time or date This improves system stability To configure Auto Maintain 1 Click the Remote Setting tab and click Advance Maintain 2 Click the Auto Reboot drop down menu and select Enable or Disable to ...

Page 96: ...2 and above Lorex ECO Stratus Google Play Store For the latest device compatibility list visit www lorextechnology com iPhone iPad Use the Lorex ECO Stratus application to connect to your DVR on the iPhone or iPad NOTE Resolution is scaled up for the iPad screen Prerequisites iOS version 5 0 and above An iTunes account requires valid credit card number Your credit card will not be billed when down...

Page 97: ...default 9000 Enter User Name default admin Enter Password default 000000 Tap Press to retrieve channels Scan the QR code on the top of the DVR to automatically add the DeviceID OR If your device does not have a camera e g 1st generation iPad manually enter the Device ID printed on the label 7 Under Client Port enter the DVR s Client Port default 9000 8 Under User Name enter the DVR s User Name def...

Page 98: ... the first time connecting you will be prompted to change the DVR password Tap OK Tap OK 15 Enter the new password and tap Done This password will be used to connect to your system from now on Enter a new password 16 Tap in one of the display areas and select the channel you would like to view Repeat for any additional channels you would like to view Tap Select a channel ...

Page 99: ...ing screenshots from live view select the grid area you would like to take a screenshot from or tap to take a screenshot from all connected cameras Select the grid area you would like to take a screenshot of 2 To view screenshots see Viewing Manual Recordings on page 86 Taking Manual Recordings 1 Tap during live view or playback If taking manual recordings from live view tap the grid area you woul...

Page 100: ...n page 102 To use PTZ Controls 1 Tap the channel with your PTZ camera 2 Tap to open PTZ controls 3 Double tap the channel to select it in full screen Use the PTZ controls Click the arrows to control the camera Call Preset Set Speed Zoom in Zoom out Focus in Focus out Iris in Iris out Close PTZ controls Using Remote Playback Mode on iPhone iPad Remote Playback Mode allows you to view recorded video...

Page 101: ...cordings from the selected day Use the on screen playback controls Select playback time Pause Play Stop Screenshot Manual Record Mute Unmute Viewing Screenshots You can view screenshots or email them using the app NOTE To email screenshots you must have an email account configured in the Email app Lorex does not support the Email app Please refer to your iPhone iPad user s guide or www apple com i...

Page 102: ...ow tap inside the picture to stop the slideshow Delete screenshot Viewing Manual Recordings You can view manual recordings using the app To view manual recordings 1 From the Main Menu tap Record Playback 2 Tap the DVR you would like to view manual recordings from 3 Tap the recording file you would like to view 4 Use the on screen controls Take screenshot Slow Pause play Play Fast forward Next fram...

Page 103: ... your DVR s To delete a DVR 1 From the Main Menu tap Device Manager 2 Swipe to the right on the DVR you would like to delete and tap Delete Swipe right to delete a DVR 3 Tap Delete to confirm To modify a DVR 1 From the Main Menu tap Device Manager 2 Tap on the DVR you would like to modify 3 Change the connection details as needed and then tap Save ...

Page 104: ...re version You must have the latest DVR firmware and mobile apps to connect to the DVR over the Internet NOTE For the latest device compatibility list visit www lorextechnology com Connecting to Your System Using Lorex ECO Stratus 1 Install Lorex ECO Stratus from the Google Play Store NOTE For support on downloading or installing Android apps consult your Android device s user s manual or the manu...

Page 105: ... on the top of the DVR to automatically add the Device ID OR If your device does not have a camera manually enter the Device ID printed on the label 7 Under Client Port enter the Client Port default 9000 8 Under UserName enter the DVR s user name default admin 9 Under Password enter the system password By default the password is 000000 10 Tap Press to retrieve channels 11 Tap Save Then tap Back 12...

Page 106: ... Tap Confirm Tap Confirm 15 Enter the new password and tap Save This password will be used to connect to your system from now on Enterthenewpassword 16 Tap inside one of the display areas and then tap Select Repeat for any additional channels you would like to view Tap inside a display area Select a channel ...

Page 107: ...creenshot Manual Recording Select channel PTZ Controls Taking Screenshots 1 Tap during live view or playback If taking screenshots from live view Select the grid area you would like to take a screenshot from or tap to take a screenshot from all connected cameras Select the grid area you would like to take a screenshot of 2 To view screenshots see Viewing Screenshots on page 85 ...

Page 108: ... 85 Using PTZ Controls If you have a PTZ camera not included connected you may control it using the app NOTE You must configure the system to communicate with the PTZ camera locally before you can control it using the app For details see Appendix B Connecting a PTZ Camera on page 102 To use PTZ Controls 1 Tap the channel with your PTZ camera 2 Tap to open PTZ controls 3 Double tap the channel to s...

Page 109: ...emote Playback 2 Tap Select Channel Select the channel you would like to playback from Tap select channel NOTE If you receive the message No video found close the app and restart it 3 The calendar shows any days that have recorded video for the selected channel with dots under the date Tap on a date to view video from that day Swipe up or down to change the month shown in the calendar Swipe up or ...

Page 110: ...hots or share them using the app NOTE To share screenshots you must configure the apps used for sharing Lorex does not support 3rd party applications To view screenshots 1 From the Main Menu tap Image Manager 2 Select the DVR with screenshots you would like to view 3 Tap the screenshot you would like to view Tap the screenshot you would like to view Swipe left or right to select screenshot Share s...

Page 111: ... file Select the sharing app Viewing Manual Recordings You can view manual recordings using the app To view manual recordings 1 From the Main Menu tap Record Playback 2 Tap the DVR you would like to view manual recordings from 3 Tap the recording file you would like to view 4 Use the on screen controls Take screenshot Slow Pause Play Fast forward Next frame Mute unmute Select playback time ...

Page 112: ...ete or modify your DVR s To delete a DVR 1 From the Main Menu tap Device Manager 2 Press and hold on the DVR you would like to delete and then tap Delete Press and hold to delete To modify a DVR 1 From the Main Menu tap Device Manager 2 Tap on the DVR you would like to modify 3 Change the connection details as needed and then tap Save ...

Page 113: ...our local hard drive Installing Lorex Player 11 1 Insert the software CD that comes included with the system OR download Video Player for PC from www lorextechnology com under the page for your DVR model 2 Click DVR Software Lorex Player PC Follow the on screen instructions to install Lorex Player 11 Running Lorex Player 11 1 Double click the Lorex Player 11 icon on the desktop 2 Click the Open Fi...

Page 114: ...le Video Window Hide reveal playlist Next File Stop Previous File Open File Rewind Fast Forward About the Advanced Config Menu The Advanced Config menu allows you to select where the screen captures are stored To open the Advanced Config menu 1 Click the button 2 Select Click Select to change the snapshot save folder Then select the folder and click OK 3 Click OK to save changes ...

Page 115: ...ate to the product page for your DVR model and download Video Player for MAC 3 Extract the file and double click the Lorex Mac Player installer pkg file Follow the on screen instructions to install the software Launching Lorex Player Mac Click the Lorex Player Mac icon in the Dock or in your Applications List in Finder Lorex Player Mac Interface Video playlist Video slider Hide video playlist Fram...

Page 116: ...k The default save directory is in your Home folder dvr 3 Double click the video file in the playlist to begin playback Loading Multiple Video Files You can load an entire folder of video files To load multiple video files saved onto your hard drive 1 Click the Load folder button 2 Select the desired folder you wish to add to the playlist Click Open to add all the videos in the folder Double click...

Page 117: ... A System Specifications As our products are subject to continuous improvement Lorex Technology Inc and its subsidiaries reserve the right to modify product design specifications and prices without notice and without incurring any obligation E OE ...

Page 118: ...TZ camera to the system 1 Connect the Transmit TX Cable to the side of the RS485 port on the rear panel 2 Connect the Transmit TX Cable to the side of the RS485 port on the rear panel 3 Connect the video cable to a BNC port BNC TX TX 8 channel model shown Configuring PTZ Settings Before you can use the PTZ controls you must enter your camera s PTZ protocol details into the DVR Prerequisite Obtain ...

Page 119: ...rate Data Bit Select from 5 8 data bits Stop Bit Select from 1 or 2 stop bits Parity Select from None Odd Even Mark or Space Cruise Select Enable to enable PTZ cruise Address Enter the PTZ camera s address Use the Copy To drop down menu to copy the PTZ settings to multiple channels 4 Click Apply to save your settings Using the PTZ Menu Local DVR To control the PTZ camera locally on your DVR 1 Sele...

Page 120: ...gh presets Setting PTZ Presets 1 Using the PTZ controls move the camera into position 2 Optional In the Time field select the number of seconds the camera will remain in that position during PTZ cruise before going to the next position 3 Click Set to set the preset The Total and No field will automatically increase The Total field shows you the total number of created presets and the No field show...

Page 121: ...k Clear to delete the preset and click Save to save your changes Starting Stopping PTZ Cruise When PTZ cruise is enabled the camera will cycle through saved presets You must set and save presets to use PTZ cruise To start stop PTZ cruise 1 Right click to open the Menu Bar and click the Start Cruise button Enter the system password The camera will cycle through PTZ presets TostopthePTZcruise right ...

Page 122: ... Connect the BNC video cable from the camera to one of the BNC Video INPUT ports on the rear panel of the DVR For example connect the camera to Video INPUT port 1 2 Connect the RCA audio cable from the camera to the corresponding Audio INPUT Following the example in step 1 you would connect the cable to Audio INPUT port 1 3 Right click to open the Menu Bar and click the Main Menu button 4 Click Re...

Page 123: ...urity certified hard drives are available at www lorextechnology com Removing the Hard Drive Make sure that the power cable has been disconnected before changing the hard drive 1 Remove the screws from each side panel x2 and rear panel x4 of the cover 2 Gently slide the cover away from the rear panel and lift off Be careful of sharp edges 3 Disconnect the power and data cables 4 Next remove the ha...

Page 124: ...rive screws Make sure to hold the hard drive in place while removing the hard drive screws and turning the DVR to avoid damaging the DVR 5 Replace the DVR cover Installing the Hard Drive Make sure that the power cable has been disconnected before changing the hard drive 1 Remove the screws from each side panel x2 and rear panel x4 of the cover 2 Gently slide the cover away from the rear panel and ...

Page 125: ...rive place the hard drive over one of the two sets of screw holes with the power and data connectors facing the center of the DVR Hold the hard drive in place and carefully turn the DVR over Insert 4 hard drive screws to secure the hard drive Turn the DVR back over Remove the hard drive screws Make sure to hold the hard drive in place while removing the hard drive screws and turning the DVR to avo...

Page 126: ...mat the hard disk 1 Right click to open the Menu Bar and click the Main Menu button 2 Click Device 3 Click the checkbox under Select to choose the drive you wish to reformat Select checkbox 4 Click Format HDD 5 When the warning window appears click OK Wait for the system to format the hard drive NOTE You will notice that the size of the HDD and the free space are not the same The system uses a por...

Page 127: ...PC Mac Client Software on page 57 Accessing your DVR within a local network LAN You can connect to your DVR using the client software over the local area network LAN It is recommended to confirm connectivity over a local network before setting up your DVR for DDNS connectivity NOTE To complete the steps below your computer must be on the same network as your DVR NOTE Except where noted the instruc...

Page 128: ...lt 000000 DVR IP address 2 Write down the IP Address number of the DVR A local IP looks something like this 192 168 5 118 Note that single digit numbers appear as three digits For example 005 is the same as 5 Step 3 of 3 Connect to the DVR s Local IP Address Follow the steps below to confirm connectivity over a local network on a PC or Mac To connect using the DVR s local IP address on a PC 1 Inse...

Page 129: ... Name enter the DVR s user name default admin 6 Under Password enter the DVR s password default 000000 7 Under Client Port enter the DVR s Client Port default 9000 8 Click Login Ifthisisthefirsttimeconnectingtoyoursystem youwillbepromptedtochangethepassword Enter the new password and click OK Enter the new password and click OK To connect using the DVR s local IP address on a Mac 1 Visit www lorex...

Page 130: ...onnectingtoyoursystem youwillbepromptedtochangethepassword Enter the new password and click OK Enter the new password and click OK Enter the new password in the login screen and click Login to connect to the DVR DDNS Setup Access your DVR Remotely over the Internet Setting up DDNS connectivity allows you to view your DVR from any computer or compatible mobile device with Internet access NOTE Excep...

Page 131: ...forward the required ports on your router to your DVR s IP address by following your router manufacturer s instructions For more information on port forwarding see the reference guides on www lorextechnology com NOTE If the above ports are not forwarded on your router you will not be able to access your system remotely Step 2 of 4 Create a DDNS Account Lorex offers a free DDNS service for use with...

Page 132: ...ate a new account fill in the required fields on the right and click Create Account Enter your account Information and click Create Account Click Create Account 3 Click Warranties to register your product for warranty Click Warranties NOTE Warranty registration is required to register for DDNS 4 The Warranty page opens Click Activate Warranty to register your product for warranty ...

Page 133: ...nd click Create Address Enter your address information Click Create Address 6 Fill in the warranty registration form with your product and purchase details Check the sticker underneath your DVR for the Product Model Number and Serial Number Click Save Warranty Select your address or enter a new address Enter your product and purchase details Click Save Warranty ...

Page 134: ...k Save Product Warranty Select the product warranty you created in the previous steps Device Name Enter a name for your device You can enter your name business name or anything of your choice This is used to identify this device in your list of activated DDNS accounts that appears anytime you visit the DDNS page MAC Address Enter the MAC address of your Lorex product Press the PTZ button on the fr...

Page 135: ...rd Step 3 of 4 Enable DDNS on the DVR To enable DDNS in your DVR 1 Right click to open the Menu Bar and click the Main Menu button Enter the system password if prompted 2 Click Network and select the DDNS tab 3 In the DDNS drop down menu select Enable Select Enable Domain Name Enter Domain name URL Request User Name Enter DDNS User Name Password Enter DDNS Device password tomsmith tsmith01 Example...

Page 136: ...desktop The DVR login screen appears Select IP Login Enter DDNS address Enter User Name default admin Enter Password Enter Client Port default 9000 Click Login tomsmith lorexddns net 3 Under Login Type select IP Login 4 Under IP Address enter the DVR s DDNS Address e g tomsmith lorexddns net 5 Under User Name enter the DVR s user name default admin 6 Under Password enter the password you created w...

Page 137: ...nt Port default 9000 Click Login tomsmith lorexddns net 4 Under Login Type select IP Login 5 Under IP Address enter the Domain name URL Request followed by lorexddns net e g tomsmith lorexddns net 6 Under User Name enter the DVR s user name default admin 7 Under Password enter the DVR s password default 000000 8 Under Client Port enter the DVR s Client Port default 9000 9 Click Login ...

Page 138: ...er bar or surge protector try bypassing the bar and connecting the power directly to the wall outlet Confirm that there is power at the outlet Connect the power cable to another outlet Test the outlet with another device such as a lamp or phone charger Remote control is not detected by the system Battery in the remote control is drained Install two fresh AAA alkaline batteries in the remote contro...

Page 139: ...ome disconnected Check the camera video cable and connections Disconnect and reconnect the cable at the system and at the camera Try moving the camera to another channel or use another cable There is an issue with the extension cable Ensure you are using high grade RG59 or RG6 extension cables Ensure you are only running one cable for the entire run between the camera and the DVR Ensure the extens...

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