FAQs | Maintenance
106
Problem
Causes / Actions
Other
The TV does not switch on
●
Check the mains lead is plugged into the TV and the socket outlet.
The TV goes into Standby
mode
●
Auto power standby function is activated.
(p. 12)
●
The TV enters Standby mode about 30 minutes after analogue broadcasting
ends.
The remote control does
not work or is intermittent
●
Are the batteries installed correctly?
(p. 8)
●
Has the TV been switched on?
●
The batteries may be running low. Replace them.
●
Point the remote control directly at the front of the TV (within about 7 m and a
30 degree angle of the front of the TV).
●
Situate the TV away from sunshine or other sources of bright light not to shine
on the TV’s remote control signal receiver.
Parts of the TV become
hot
●
Even when the temperature of parts of the front, top and rear panels has risen,
these temperature rises do not cause any problems in terms of performance or
quality.
Permanently lit spots on
screen
●
Due to production process involved in this technology this may result in some
pixels which are permanently lit or unlit. This is not a malfunction.
Overcurrent error
message appears
●
The connected USB device might cause this error. Remove the device and turn
the TV off with Mains power On / Off switch, then turn it on again.
●
Check foreign objects are not inside the USB port.
An error message appears
●
Follow the message’s instructions.
●
If the problem persists, contact your local Panasonic dealer or the authorised
service centre.
Maintenance
First, remove the mains plug from the socket outlet.
Display panel, Cabinet, Pedestal
Regular care:
Gently wipe the surface of the display panel,
cabinet, or pedestal by using a soft cloth to clean the
dirt or fingerprints.
For stubborn dirt:
First clean the dust on the surface. Dampen a soft cloth with
clean water or diluted neutral detergent (1 part detergent to 100
parts water). Wring the cloth and wipe the surface. Finally, wipe
away all the moisture.
Caution
●
Do not use a hard cloth or rub the surface too hard, otherwise this may cause scratches on the surface.
●
Take care not to subject the TV’s surfaces to water or detergent. Liquid inside the TV could lead to product failure.
●
Take care not to subject the surfaces to insect repellent, solvent, thinner or other volatile substances. This may
degrade surface quality or cause peeling of the paint.
●
The surface of the display panel is specially treated and may be easily damaged. Take care not to tap or scratch the
surface with your fingernail or other hard objects.
●
Do not allow the cabinet and pedestal to make contact with a rubber or PVC substance for a long time. This may
degrade surface quality.
Mains plug
Wipe the mains plug with a dry cloth at regular intervals. Moisture and dust may lead to fire or electrical shock.
