Panasonic UB-5335, Operating Instructions Manual

Page: 33 / 38

33
1
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Troubleshooting
When experiencing problems, please refer to the table below for possible solutions. If the problem persists,
contact your dealer.
Symptom Possible cause and solution
See
page
The Display Window does
not light up even when the
Power Key is pressed. Confirm that the power plug is securely plugged in.
(If the Display Window still does not light up, remove the plug, wait 2
seconds or more, then insert it again.)
–
It is difficult to erase text/
diagrams written on the
screen film.
•
Wipe the screen film with a water dampened-cloth that has been
thoroughly wrung. If it does not erase easily with water, wipe it off
with a small amount of ethyl alcohol.
• Write letters and lines slowly. Letters and lines written fast cannot
be erased as easily.
•
Erase text/diagrams after the ink has dried completely.
•
Do not use cleaners that contain a surface active agent.
–
Some text or certain parts
of a diagram cannot be
scanned.
The letter is written outside the scannable area.
Write the letters inside the scannable area.
9
Copied copy paper will not
come out.
The unit is out of copy paper or thermal transfer film. (The Display
Window flashes “
” or “ ”.)
Insert copy paper or replace the thermal transfer film. Copying is
resumed when the Copy Key is pressed.
19
21
The printer door is open. (The Display Window flashes “ ”.)
Close the printer door firmly until a click is heard. Copying is
resumed when the Copy Key is pressed. 18
The paper cover is open.
Close the paper cover firmly until a click is heard.
19
Paper is jammed in the printer. (The Display Window flashes “ ”.)
Open the printer door and remove the jammed paper. Copying is
resumed when the Copy Key is pressed. 22
The platen roller and pick-up roller are dirty.
Open the printer door and wipe the platen roller and the pick-up
roller to clean them. 31
Nothing is printed on the
paper or copies are faint or
blurred.
The writing on the screen is too thin or light.
Make thicker, darker lines or change to a new marker.
–
The printer door is slightly open.
Close the printer door firmly until a click is heard.
18
Black streaks or blank
(unprinted) spots appear
on the copy (copy paper is
dirty).
The thermal printer head or platen roller is dirty.
Open the printer door and clean any dirt off the thermal printer
head and platen roller. 31
The thermal transfer film is wrinkled because it was set in place
without removing excess slack.
Remove the excess slack, then reattach it.
18
A black or white horizontal
line appears, or the page
prints in black or blank.
The unit is in strong sunlight or strong lighting.
Change the direction of the unit or block the light.
–
The scanned image
cannot be printed with a
built-in printer.
A USB flash memory device is connected.
Remove the USB flash memory device.
20
A computer is connected.
Remove the computer connection.
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