Frequently Asked
Questions
●
Technical Information
●
FAQs, etc.
87
FAQs
Block noise, frozen or
disappearing image occurs
in DVB mode / White spots
or shadow image (ghosting)
occurs in Analogue mode /
Some channels cannot be
tuned
Check the position, direction and connection of
●
the aerial.
Check “Signal Condition” (p. 36). If “Signal
●
Quality” is displayed in red, the DVB signal is
weak.
Weather conditions will affect signal reception
●
(heavy rain, snow, etc.), in particular in poor
reception areas. Even during good weather,
the high pressure can cause poor reception of
some channels.
Due to the digital reception technologies
●
involved, quality of the digital signals may be
relatively low in some cases, despite good
reception of analogue channels.
Turn the TV off with the Mains power On / Off
●
switch, and then on again.
If problem persists, consult your local dealer or
●
service provider for the availability of services.
Neither image nor sound is
produced
Is the TV in AV mode?
●
Check the correct AV input mode is selected.
●
Check the mains lead is plugged into the
●
socket outlet.
Has the TV been turned On?
●
Check the Picture Menu (p. 28) and volume.
●
Check all required cables and connections are
●
firmly in place.
Auto aspect
Auto aspect is designed to provide you with the
●
best ratio to fill the screen. (p. 82)
Press the ASPECT button if you would like to
●
change the aspect ratio manually (p. 18).
S-Video / black and white
picture
Check that the output of the external
●
equipment matches the input of the TV. If
the output of the external equipment is set to
S-Video, the TV must also be set to S-Video
(p. 24).
No programmes shown on TV
Guide
Check the digital transmitter.
●
Adjust the direction of the aerial to another transmitter
●
installed nearby.
Check the analogue broadcast.
●
If the image quality is poor, check the aerial and consult
your local dealer.
Input mode, i.e. EC/AV1 remains
on the screen
Press the
●
button to clear these.
Press again to redisplay.
Q-Link function does not work
Confirm SCART cable and connection.
●
Also set “AV1 / AV2 out” in the Setup Menu (p. 30).
“VIERA Link” function does
not work and an error message
appears
Confirm the connection. (p. 72 and p. 73)
●
Turn the connected equipment on and then switch the
●
TV on. (p. 75)
Recording does not start
immediately
Check the settings of the recorder. For details, read the
●
manual of the recorder.
Contrast is reduced
Contrast is lowered in the following conditions without
●
any user operation for a few minutes:
no signal in DVB or AV mode
•
selected locked channel
•
selected invalid channel
•
selected radio channel
•
displayed menu
•
Thumbnail, list or still picture in Media Player or
•
DLNA operations
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
