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7

Dealing With  Problems

When a problem occurs, please refer to this page.  If you still cannot troubleshoot the problem, please contact Panasonic Technical
Support.

 Starting Up

The power indicator or bat-
tery indicator is not lit

 or 

 is displayed

[POST Startup Error(s)] is
displayed

Windows startup, or an op-
eration is extremely slow

The date and time are
incorrect

Others

Check the cable connection for the AC adapter.
Check to see if a fully charged battery is properly installed.
Remove the battery pack and disconnect the AC adapter, then connect them again.

Please input your password.  If you have forgotten it, contact Panasonic Technical Support.

 Operating Instructions "List of Error Codes"

Restart the computer.
Press   

F9

   in the Setup Utility (

 

 "Setup Utility").  This will restore the Setup

Utility's settings to their default values (except the password settings).  Then, the Setup
Utility must be run once again for you to input the appropriate operating environment set-
tings.  (The processing speed depends on the application software used, so this operation may
not cause the processing speed to increase.)

You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].
If you continue to experience problems, the internal battery maintaining the clock may
need to be replaced.  Please contact Panasonic Technical Support.
When [APM 2.0 for NT] is not displayed in [Control Panel], this indicates that Phoenix
APM 2.0 for Windows NT

®

 is not installed.  When the suspend or hibernation function is

used under this condition, the date and time may be incorrectly displayed.  Correct the
date and time, and then install Phoenix APM 2.0 for Windows NT

®

. When the suspend or

hibernation function is used frequently, discrepancies may occur in the display of the date
and time even if APM 2.0 for Windows NT is installed. You can set the date and time
through [Date/Time] in [Start] - [Settings] - [Control Panel].

Press   

F9

   in the Setup Utility (

 

 "Setup Utility").  This will restore the Setup

Utility's settings to their default values (except the password settings).
Try removing all peripheral devices.

The red indicator lights.
Repeated beeping sound
while the computer is in use.

The red indicator blinks

After the AC adapter is con-
nected, the orange indicator
blinks five times

The battery level is low.  Save your data and power off your computer.
After connecting the AC adapter or replacing the battery pack with a fully charged one, turn
your computer on.

The battery pack or recharging function may be defective.  Quickly remove the battery
pack and disconnect the AC adapter, then connect them again.
If the problem persists, contact Panasonic Technical Support.

Unable to charge because of an improper temperature range. (

 Operating Instructions

"Precautions")

 Battery Indicator

Summary of Contents for Toughbook CF-47 Series

Page 1: ...to press the Enter key Fn F5 This illustration means to press and hold the Fn key then press the F5 key Illustrations in this Manual This manual contains supplementary instructions regarding the use...

Page 2: ...ndows NT 6 FIRSTAID CD 1 4 3 The Software License Agreement will be displayed After reading the agreement select I Agree 2 1 5 Input your name and organization then select Next It is possible to omit...

Page 3: ...lation then select Next At the Confirm File Replace press No Windows will restart Select Windows NT Workstation Version 4 00 and press Enter The Begin Logon display will appear Perform the operation i...

Page 4: ...They will enable you to return your com puter to factory default settings should any problems occur Do not remove the floppy disk while the FDD indicator is on power down your computer or use the susp...

Page 5: ...computer NOTE Using the Touch Pad The touch pad driver is not installed Use the touch pad to move the cursor below on the display and perform normal computer operations The power saving function is fa...

Page 6: ...Display the shut down screen Operating Instructions page 17 NOTE For the computer to automatically shut down after Shutdown is selected Phoenix APM 2 0 for Windows NT has to be installed When and are...

Page 7: ...be replaced Please contact Panasonic Technical Support When APM 2 0 for NT is not displayed in Control Panel this indicates that Phoenix APM 2 0 for Windows NT is not installed When the suspend or hib...

Page 8: ...r hiberna tion mode The Coffee Break Password may have been set In such cases perform the following steps 1 Press any key 2 If the display remains dark enter the Coffee Break Password and press Enter...

Page 9: ...the floppy disk write protected Select Format in My Computer 3 1 2 Floppy A File After confirming the disk volume and format type start formatting Your drive or file may not have been properly set Ch...

Page 10: ...twork Enter Password is dis played Advanced menu can not be registered All or some items in Secu rity menu can not be regis tered F9 does not work Coffee Break Password cannot be selected Setup Utilit...

Page 11: ...ernal keyboard mouse port and the other through the serial port Try setting Touch Pad to disable in the Setup Utility Has the Setup Utility been used to set Serial Port to 3F8 IRQ4 Try setting Touch P...

Page 12: ...your hard disk is compressed the data should be uncompressed Be sure not to be a disk in CD ROM drive Windows NT reinstalling 1 Insert the Tool Disk and turn the computer on 2 When the message Press F...

Page 13: ...veral times 21 At the Windows NT Setup select Next 22 At the Setup Options select Typical then select Next 23 Input your name and organization then select Next It is possible to omit the organization...

Page 14: ...ws restarts Installing Phoenix APM Windows NT Service Pack 5 has to be installed before the following steps 1 In Start Run input c util drivers apm setup exe then select OK 2 Press the button to insta...

Page 15: ...computer came in at the time of purchase CPU or Memory Use DMI Viewer to check these specifications Select Start Programs Panasonic DMI Viewer Hard Disk Drive HDD Access the HDD s Properties to check...

Page 16: ...sushita Electric Industrial Co Ltd assumes no liability for damage incurred directly or indirectly from errors omissions or discrepancies between the computer and the manuals Trademarks PS 2 is a trad...

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