Panasonic Toughbook CF-19AHJAX1M Reference Manual Download

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Reference Manual

Personal Computer

Model No.

CF-19 Series

We recommend that this Reference Manual be printed.

Descriptions
• For common procedures and screens for Windows 7 and

Windows XP, this Reference Manual uses the procedures
and screens of Windows 7.

• Some menus may differ for Windows XP.
• Windows XP does not require clicking operation to

the notification area.

Summary of Contents for Toughbook CF-19AHJAX1M

Page 1: ... Reference Manual be printed Descriptions For common procedures and screens for Windows 7 and Windows XP this Reference Manual uses the procedures and screens of Windows 7 Some menus may differ for Windows XP Windows XP does not require clicking operation to of the notification area ...

Page 2: ...blet PC Edition as Windows or Windows XP You can update to the latest patches and service packs for Windows with the following menus Click Start 1 All Programs Windows Update Do not apply Driver Updates even if a message to update a driver appears If a driver update is required contact your tech nical support office 1 Windows XP start Sound and video z Sound e g MP3 WMA and video e g MPG WMV recor...

Page 3: ...c Start menu etc z If the message Your computer might be at risk is displayed Select red icon on the notification area and make the appropriate settings The Windows Security Center regularly gives you notice so that you can make the optimum settings This is not an error message and you can use the computer However making appropriate measures is recommended to reduce the risk of virus and other att...

Page 4: ...n to Windows It may not appear in some application conditions Key Function Pop up icon Fn F1 1 Fn F2 1 LCD brightness Fn F1 down Fn F2 up Fn F3 Display mode switching Î page 61 When an external display a projector etc is connected you can change the dis play mode A Press Fn F3 B Click the display mode Computer only Duplicate Extend Projector only The change you made may not be effective until Ente...

Page 5: ...ivate sleep 2 Î page 33 Fn F8 Concealed Mode on off You can select on off of LCD Backlight LED Sound 3 Wireless Radio and Backlit Keyboard NOTE z You have to set Concealed Mode to Enabled in Setup Utility Î page 106 z You can set the devices turned off in Concealed Mode with Setup Utility Î page 106 z If you press Fn F8 in succession the Concealed Mode may not be switched More than 4 minutes inter...

Page 6: ...e settings Use Fn key lock z When using an Fn key combination A Press Fn once Locked B Press another key Lock released z When using successive Fn key combinations A Press Fn twice Locked B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 5 Show status on screen Displays the Fn key status when on the notification area is clicked Fn is ...

Page 7: ...7 Key Combinations 3 Click OK NOTE z You can have different settings for each user 4 Windows XP start 5 If the speaker is muted or Sound is turned off in Concealed Mode Configuration beeps do not sound ...

Page 8: ...the LCD brightness in Dashboard for Panasonic PC page 23 down up Input Panel Tablet PC Input Panel on off If you press and hold this button Dashboard for Panasonic PC will start page 22 Tablet PC Input Panel on off Software keyboard on off page 19 This button does not work on the Welcome screen Enter Works as Enter Rotation Rotates the display page 29 Do not press the button again until the displa...

Page 9: ... perform certain tasks Click start All Programs Panasonic Tablet Buttons Settings Click start Control Panel Printers and Other Hardware Tablet and Pen Settings Tablet Buttons 2 Click the tablet button and click Change 3 Select the function in Press and Press and hold z You cannot select Fn for Press a key or key combination z Click Browse to select the application if you select Start a program Sel...

Page 10: ...he tablet buttons You can disable the Security Input Panel Enter Rotation buttons 1 Click start All Programs Panasonic Tablet Buttons Settings 2 Remove the check mark from Enable Security Input Panel Enter Rotation Button 3 Click OK ...

Page 11: ... to Delete Cursor since the display may be distorted z If you add a check mark for Use in Hold Ctrl key down Touch the screen of Touch Panel Configuration touching the screen may always be recognized as a right click To return to the normal operation press Ctrl on the keyboard z The touchscreen function does not work in the Setup Utility in the full screen of Command Prompt Operate the touchscreen...

Page 12: ...erprint etc with the other side of the soft cloth After wiping off foreign particles and dust wash the soft cloth refer to the following to remove the foreign particles and dust from the soft cloth When the soft cloth becomes dirty wash it with neutral detergent Do not use bleach or a fabric conditioner softener or carry out sterilization by boiling If the LCD gets wet wipe the surface lightly wit...

Page 13: ...reen or allow the screen to be twisted Do not place any objects on the LCD screen Any of the above may cause the touchscreen glass to break or may damage the LCD screen Operation response may be slower in low temperature environments The touchscreen may respond to operations more slowly when using the computer in temperatures less than 5 C but this is not a malfunction Response time will return to...

Page 14: ... calibration for each user 1 Run Tablet PC Settings Click Start Control Panel Hardware and Sound Tablet PC Settings 2 Click Calibrate 3 Using the stylus touch each of the target marks one by one and then click OK z Perform the calibration for the orientation to be used 1 Run Touch Screen Calibration Utility Click start All programs Fujitsu Touch Panel USB Touch Screen Calibration Utility 2 Using t...

Page 15: ...ol Panel Hardware and Sound Pen and Touch Flicks Practice using flicks Click start All Programs Get Going with Tablet PC When touching with the digitizer pen the touchscreen function is disabled To right click z Touch and hold the object Only when using the digitizer pen z Press and hold the button A of the digitizer pen included and then tap the object NOTE z The dual touch function does not work...

Page 16: ...d the instructions provided below How to use the soft cloth Use the soft cloth when it is dry Do not apply water or solvents to the soft cloth First lightly wipe foreign particles and dust adhering to the LCD display on one side of the soft cloth Do not use force since the LCD surface may be damaged with the foreign particles or dust Next wipe off fingerprint etc with the other side of the soft cl...

Page 17: ...screen Perform the procedure of Dual Touch Calibration below NOTE Perform these calibration for each user If you cannot touch the desired position perform Digitizer Calibration again and restart the computer Digitizer Calibration 1 Run Calibration Utility Click Start 1 All Programs Panasonic Calibration Utility 2 Select Pen input Digitizer To calibrate more accurate add a check mark for Advanced c...

Page 18: ...grams Panasonic Calibration Utility 2 Select Touch input To calibrate more accurate add a check mark for Advanced calibration 3 Using the digitizer pen touch each of the target marks one by one Calibration by a standard user NOTE Perform the following calibration for each user 1 Run Calibration Utility Click Start 1 All Programs Panasonic Calibration Utility 2 Select Touch input To calibrate more ...

Page 19: ...age 20 B Moves the software keyboard to a corner of the screen C One tap Works as shortcut key Two taps Works as the key D Works as a right click Same function as the key NOTE z To use key combination Ctrl C etc use either of the internal keyboard or the software keyboard alone z You cannot use Ctrl Alt Del on the software keyboard after logging on z You cannot use the Fn key combination on the Wi...

Page 20: ... top z Transparent The software keyboard appears semi transparent z Big Size Medium Size Small Size Select the size of the software keyboard z Ten key Big Ten key Medium Ten key Small Select the size of the numeric keypad NOTE z You can change the currency symbol B of the numeric keypad Click start Control Panel Date Time Language and Regional Options Regional and Language Options Regional Options...

Page 21: ...ck on the notification area and double click Alternatively you can click Start 1 All Programs Panasonic Hand Writing Utility NOTE z Select the image size before handwriting by clicking Option Window size If you change the size after handwriting the image quality will become lower z You can copy the bitmap image by clicking Edit Copy and paste it in another application software that supports bit ma...

Page 22: ...ion launcher tiles can be added only as an administrator Application launcher tiles that are added or modified in this page will be applied to all users C MyPage Allows users to add and delete function tiles for user specific customization When the number of function tiles exceeds 12 a new page will be created Function tiles and application launcher tiles can be copied from the System page and Bas...

Page 23: ...hange the setting a confirmation message appears Follow the instructions displayed on the screen Pen and Touch Change the pen included finger operation mode as follows A Click Change settings The Pen and Touch 1 screen appears B Select the action to change under Pen action 2 C Click Settings D Make changes on the screen that appears E Click OK and then OK Resolution Set the screen resolution and s...

Page 24: ...ting page 49 Wireless Switch Switch the power for the wireless function ON OFF Refer to Wireless Switch Utility page 86 PC Information Viewer Launch PC Information Viewer page 146 Hotkey Settings Launch Hotkey Settings page 6 Battery Recalibration Launch Battery Recalibration Refer to Correcting the Battery Display Battery Recalibration page 46 Concealed Mode Launch the Concealed Mode page 5 GPS V...

Page 25: ... 6 you can drag and drop the application program icon directly into Click to add Perform the following to register an Office application as an application launcher tile A Click Start 4 Computer 5 and go to the location in which the Office applications are installed For Office2010 this is normally C Program Files Microsoft Office Office14 For Office2003 this is normally C Program Files Microsoft Of...

Page 26: ...ettings of a function tile the position of the function tile may change 1 Click and hold on the title portion of the function tile for several seconds An orange frame will appear around the function tile 2 Drag and drop the function tile onto the page to which you want to copy 3 If a confirmation message appears click Yes NOTE Function tiles cannot be copied or moved to the System page or Basic pa...

Page 27: ...onfirmation message appears click Yes 1 Click the Settings button 2 In the Dashboard Setting screen click Change Setting that are currently unavailable 3 Click pull down list on the desired Application Launcher Tile 4 Select Delete Deleting Function Tiles on Mypage Deleting Application Launcher Tiles on Basic Page ...

Page 28: ...tion tile access settings You can configure access settings for each function tile to prevent access by standard users 1 Click the Settings button 2 Click Tile Use Setting in the Dashboard Setting screen 3 If the User Account Control screen appears click Yes 4 To disable access by standard users remove the check mark from Available for the function tile Changing settings for the Dashboard for Pana...

Page 29: ...mance is slightly lowered The touch pad scroll zoom and data zoom functions do not work z You cannot rotate the display when the Command Prompt is set to Full Screen z When the display is rotated the motion video may not be displayed correctly or the sound may be distorted Return the display angle to Landscape in Orientation z When you start up Windows and rotate the display right after logging on...

Page 30: ...ing cases the display is automatically set to the default angle When switching from Laptop mode to Tablet mode or vice versa When Windows is started up When another user logs on with the Fast User Switching function When resuming from sleep or hibernation When Windows is unlocked z You can set the order of display rotation positions in the following menu Click start Control Panel Hardware and Soun...

Page 31: ...hanges z The setting for hibernation may change unexpectedly when you change the setting for sleep Confirm that the time to enter hibernation is 1 080 minutes default setting or longer below Hibernation 1 After the step 2 of Sleep setting above click Change advanced power settings 2 Double click Sleep and double click Hibernate after 3 Click the item and select the setting 4 Click OK Starting Up Y...

Page 32: ...ord you set in the Setup Utility is not requested at resuming You can use the Windows password for security in sleep 2 or hibernation In the default setting you are requested to enter the Windows password when the computer resumes You can use the Windows password for security in standby or hibernation A Click start Control Panel User Accounts and select the account B Click Create a password and se...

Page 33: ... will appear At this time do not start the Setup Utility and do not change settings Otherwise resume may not operate correctly Cannot resume from hibernation by the Wake Up from wired LAN function the Task Scheduler or the operation to open the display z Failing the password input while resuming from sleep 2 Cannot resume from sleep 2 using the USB devices 2 Windows XP standby To enter sleep 3 or ...

Page 34: ...switch After releasing the switch do not operate it until the power indica tor blinks or goes off If you slide and hold the power switch for longer than 4 seconds the computer will forcibly shut down and unsaved data will be lost even if you have set When I press the power button to any item in Choose what the power button does of Power Options in Control Panel If you slide and hold the power swit...

Page 35: ... normally or 60 seconds when the computer is on a network Touch the keyboard except for password input touch pad touchscreen only for model with touchscreen dual touch only for model with dual touch tablet buttons or power switch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Close or open the display Shut down or restart Windows Enter sleep 3 or hibernation...

Page 36: ...ion Also make detailed settings such as reducing the time entered in the Turn off monitor setting z Use a related utility The following utilities provide additional power saving functions not available in Power Options Use Power Plan Extension Utility Î page 37 Use Power Saving Utility Î page 37 z Press Fn F1 to reduce LCD brightness Reducing internal LCD brightness will reduce power consumption z...

Page 37: ... plan see the descriptions located below You can also change the settings item by item 3 Click Apply 4 Click OK A single setting allows you to enable all the following power saving features Enable each of these functions to prolong bat tery operation time z Intel video driver power saving function Intel R Display Power Saving Technology During battery operation this function adjusts video contrast...

Page 38: ...able the Intel video driver power saving function A Right click the desktop and click Graphics Properties The Intel Graphics Media Accelerator Driver for mobile screen appears B Click Notebook Apply and OK C Click Display Settings D Click Power Settings E Click Modify Settings F Click Intel R Display Power Saving Technology to add a check mark G Move the slide bar to Maximum Battery and click OK H...

Page 39: ...he input field empty and press Enter 5 Enter your password again in Confirm New Password and press Enter 6 Press F10 and then select Yes and press Enter CAUTION z Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support z When running the Setup Utility do not leave and go away from your computer even for a sho...

Page 40: ... guarantee complete protection of the data 1 Select Enabled in Hard Disk Lock in the Security menu of the Setup Utility Î page 111 CAUTION z For the data being read written on the original computer the Setup Utility settings must be the same as when the hard disk was removed z You cannot use the hard disk lock function without setting the Supervisor Password Set the Supervisor Password beforehand ...

Page 41: ... provider is required To check if such application software is installed do the following Click Start Control Panel Uninstall a program Click start Control Panel Add or Remove Programs If Intel R Identity Protection Technology x x x x is displayed the software has been installed Otherwise install the software in the following steps 1 Log on to Windows as an Administrator 2 Click Start and input c ...

Page 42: ...ry pack is discharging the power to 80 1 of normal temperature mode Î page 43 Do not remove the battery pack in this status Red The remaining battery is approximately 9 or less Blinking red The battery pack or the charging circuit is not operating properly Blinking orange The battery cannot be charged temporarily due to the following reasons Its internal temperature is out of the acceptable range ...

Page 43: ...s 99 for a long time Low battery warning appears soon after a short time of use This can occur when the computer is in sleep 2 for a long time without power supply from the AC adaptor z The battery display may not be the same as that of notification area 3 This is not a malfunction 2 Windows XP standby 3 Windows XP or of Power Meter in Power Options Properties High temperature mode The high temper...

Page 44: ...tery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged z In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the computer will not switch back to the normal temperature mode until the battery has been used and recharged to a total charge level of about 5 times as much as ...

Page 45: ...ff z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again z Connect the AC adaptor and charge the battery z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again When the computer enters hibernation with the battery down and you resume the operation without charging the batter...

Page 46: ...the message requests shut down of Windows click Yes The battery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts 4 Windows XP start NOTE z The temperature range should be 10 C to 30 C 50 F to 86 F z The battery recalibration may take a...

Page 47: ...st time Charging starts automatically when the AC adaptor is connected to the computer z Use only the specified battery pack with your computer z In sleep 5 do not remove replace the battery pack Otherwise your data will be lost and the computer may be damaged 1 Turn off the computer z Do not use the sleep 5 function 5 Windows XP standby 2 Remove Insert the battery pack z To remove A Slide the lat...

Page 48: ...attery pack until it securely fits the connector B Close the cover until it clicks C Slide the latch C to the left to lock the cover CAUTION z Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer ...

Page 49: ...tion area and click More power options 2 Click Create a power plan click the basic plan and input the name of power plan 3 Click Next 4 Change the settings and click Create z To change the settings or to make more detailed settings above Changing the Power Plan Setting 1 Click or on the notification area and click More power options 2 Click the power plan other than the power plan to be deleted 3 ...

Page 50: ...rd FLASH ROM card excluding ATA interface type and other cards that require 12 V of operating voltage z Do not start up Windows with a storage type of CardBus PC card attached An error may occur To insert the card 1 Open the cover A Slide the latch C to the right to unlock the cover B Slide the latch C down and open the cover 2 Insert the ExpressCard upper slot D or the PC Card lower slot E with t...

Page 51: ... the eject button F The eject button pops out B Press the eject button F again so the card comes out of the slot C Draw the card straight out NOTE z Check the card s specification to prevent the total operating current from exceeding the allowable limit Otherwise mal function may occur Allowable Current 3 3 V 400 mA 5 V 400 mA z Some types of cards cannot be used simultaneously z After repeating i...

Page 52: ...ral devices SCSI IEEE 1394 etc using a PC Card or an ExpressCard follow the steps below one example A Connect the peripheral device to the card B Turn on the power of device C Insert the card until it surely fits in the slot 1 Windows XP standby ...

Page 53: ...dows but use the SD Memory Card format software You can download the software from the web site below http panasonic jp support global cs sd download sd_formatter html z To use the SD Memory Card on other devices format the card on the devices For further information refer to the instruc tion manual of the devices 1 Windows XP SD SDHC Memory Cards SD Memory Card Information ...

Page 54: ...ay be damaged or the card access may no longer be performed normally Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user or any other damages direct or indirect Do not forcibly draw out the card otherwise the slot may be damaged Insert the card in the correct direction otherwise the card and the slot may be damaged After resuming from sleep 2 or hibernatio...

Page 55: ...d function A Click on the notification area and click B Select the card A Double click on the notification area and click Secure Digital Storage Device then click Stop B Follow the on screen instructions These steps are not necessary when removing the card after turning off the computer 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out ...

Page 56: ...drop the card Touch the contact part with fingers or metal object Place the card in very hot location for a long time Remove the card immediately after inserting it To insert the card 1 Open the cover A Slide the latch A to the right to unlock the cover B Slide the latch A down and open the cover 2 Inset the Smart Card to the lower slot B with the contact part C in front z Insert the card until it...

Page 57: ...57 Smart Card To remove the card 1 Open the cover and draw the card straight out ...

Page 58: ...sitive to static electricity and can be affected even by static electricity from the human body When inserting and removing RAM modules do not touch the terminals or internal components and do not allow foreign particles to enter the slots Doing so may cause damage fire or electric shock 1 Turn off the computer z Do not use sleep 1 or hibernation 1 Windows XP standby 2 Disconnect the AC adaptor an...

Page 59: ...pack CAUTION z Set the cover and battery pack correctly so that they do not fall when you carry the computer NOTE z If it is hard to insert or to press down the RAM module do not try forcibly but check the module s direction z Use the appropriate screw driver so as not to strip the thread of screw z If the RAM module is recognized correctly the total size of the RAM module memory is displayed on t...

Page 60: ...e instruction manual of the port replicator or the car mounter CAUTION z The driver of the port replicator or the car mounter is preinstalled in the computer Do not install the driver using the CD ROM supplied with the port replicator or the car mounter z Make sure the slide cover is completely open z Hot or warm docking undocking is not possible with the port replicator or the car mounter z To bo...

Page 61: ... previous status z When you change the display after Windows starts up do not press any key until switching is complete z Display switching by pressing P 2 or Fn F3 may not work when you use the Fast User Switching function to switch the user In this case log off all users and restart the computer z Do not connect or remove the external display during sleep 1 or hibernation z It may take some time...

Page 62: ... Appearance and Themes Display Settings Advanced Monitor Properties Driver Update Driver z Display switching does not work when Command Prompt screen is set to Full Screen CAUTION z Before disconnecting the external display switch to the internal LCD by pressing P 2 or Fn F3 Otherwise the displayed image quality may become different after disconnection e g wrong resolution In this case press P 2 o...

Page 63: ...click the desktop and click Graphics Properties 2 Click General Settings 3 Select the display destination 4 Set the display color and resolution etc 5 Click Apply 6 Click OK NOTE z It may not be possible to use the extended desktop with some software applications z When you click the maximize button the window is displayed on one of the displays You cannot move the maximized window to the other di...

Page 64: ...in Display Monitor the internal LCD will be set to primary device z To switch to the Extended Desktop be sure to use the Intel Graphics and Media Control Panel screen If you use other methods e g display setting etc the screen may not be displayed correctly z The pop up icon displayed by Fn key combination appears only on the primary device z Set the internal LCD to the primary device when using t...

Page 65: ...tification area B Select the USB device then click Stop C Follow the on screen instructions z These steps are not necessary when Removing the device after turning off the computer or is not displayed The device does not appear in the list in step B 2 Remove the USB device CAUTION Only for model with Smart card slot z If you double click or USB Smart Card Reader is displayed in the list but do not ...

Page 66: ...B device and restart the computer z When the USB device is removed and then inserted while the computer is on or may appear in the Device Man ager and the device may not be correctly recognized In this case remove and connect the device again or restart the computer z When the USB device is connected power consumption increases Remove the USB device when it is not in use especially when operating ...

Page 67: ...nterface connector A For further information refer to the instruction manual of the IEEE 1394 device NOTE z You may need to install the driver for the IEEE 1394 device Follow the on screen instructions or refer to the instruction manual of the IEEE 1394 device To remove IEEE 1394 device CAUTION z Turn off the IEEE 1394 device only after turning off the computer 1 Turn off the computer and disconne...

Page 68: ...A Set the first joint of your finger on the sensor as illustrated to the right B Slide your finger to the right or left while keeping it in contact with the fingerprint sensor A C Slide your finger to the right or left until the sensor is visible z When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled ...

Page 69: ...u can use your fingerprints to start up your computer and log on Windows We recommend you use the Fingerprint Reader in combination with the TPM Trusted Platform Module to increase the secu rity level of your computer To access the online manual This manual describes Step 2 3 and the initial part of Step 4 For further steps refer to the Protector Suite Help menu z Click Start 1 All Programs Protec...

Page 70: ...be any negative interaction with any third party software and will not accept any responsibility for such an interaction 1 TPM Installation Refer to the Installation Manual of Trusted Platform Module TPM Click Start input c util drivers tpm readme pdf in Search programs and files and press Enter Click start Run and input c util drivers tpm readme pdf and click OK 2 Fingerprint Utility Installation...

Page 71: ... Invalid TPM status message and then click Initialize Follow the on screen instructions NOTE z If the Invalid TPM status message is not displayed Click Start 2 All Programs Protector Suite Control Center Settings Advanced Settings Trusted Plat form Module TPM Initialize And then click Start 2 All Programs Protector Suite Control Center Identity Multifactor and choose a method of authentication 4 U...

Page 72: ...uite Control Center Help Tutorial z We recommend you use the Power on Security feature This feature prevents unauthorized access to the user s computer at the BIOS level A Click Start 2 All Programs Protector Suite Control Center B Click Identity Status C Click Power on security status Change D Click Edit and Add the check mark to Enable power on security and then click Apply E Click Identity Powe...

Page 73: ...Password and press Enter z The password will not be displayed on the screen z Use only the upper horizontal row of numeric keys including spaces to input your password z The case upper lower is distinguished z You cannot use Ctrl to input a password F Enter your password again in Confirm New Password and press Enter 2 Set the High Security Level A Select Fingerprint Security and press Enter B Sele...

Page 74: ...ata Default name UserAccount vtp You need this file when you replace the embedded fingerprint chip or the hard disk drive or when reinstalling Windows This file contains the fingerprints encryption keys and logon authentication data NOTE z How to Backup Select Identity in Account Operation to save the user data Click Start 3 All Programs Protector Suite Control Center Identity Account Operation Fo...

Page 75: ...y may decline under the conditions below Wipe off stains or moisture on the sensor surface with a soft cloth The surface of the fingerprint sensor is soiled with dust skin oil or sweat The surface of the fingerprint sensor is wet as a result of moisture or condensation z Static electricity may also cause the sensor to malfunction To make your finger static free touch a metal surface before placing...

Page 76: ... Delete Fingerprint Data Performed by each user A Click Start 6 All Programs Protector Suite Control Center B Click Identity Account Operation C Click Delete user data At the confirmation message click Yes D Enter Windows log on password then click Submit Confirm that there is no item in Password Types 3 Uninstall Protector Suite Performed by the Computer Administrator A Log on to Windows as an Ad...

Page 77: ...port the passport even without using your fingerprint You need to cancel fingerprint dialog and you will be prompted for a password If you do not use backup password enter your Windows log on password Otherwise enter your backup password CAUTION z We recommend you set the backup password If biometrics authorization does not work there is no way to backup your data C Deleting the passport Use the D...

Page 78: ...one jack A to the com puter by using the telephone cable included B z Hold the cable so that the shape of the connector C matches the port and insert fully until it clicks 2 Click Start Control Panel Connect to the Internet Dial up and change the settings as necessary Click start Control Panel Printers and Other Hardware Phone and Modem Options and change the settings as neces sary NOTE z Do not e...

Page 79: ...eceive fax calls and click OK 4 Click Start Computer System properties Device Manager z A standard user needs to enter an administrator password 5 Double click Modems and then double click the internal modem 6 Click Power Management and add a check mark for Allow this device to wake the com puter and then click OK 1 Click start Control Panel Performance and Maintenance System Hardware Device Manag...

Page 80: ...rk after the computer resumes from sleep 2 The previous screen display will be restored when you touch the keyboard touch pad or touchscreen only for model with touchscreen z The computer cannot resume if the telephone is not connected to the internal modem e g you cannot use a PC Card modem z The computer needs some time to respond so set the calling time longer than normal If this is not possibl...

Page 81: ... is set to Enabled entering the password is unnecessary for turning on or resuming the computer z Connect the AC adaptor z The Power On by LAN function is off under the following conditions When you turn the computer off by sliding the power switch for 4 seconds or longer e g after a hung up When you reattach the AC adaptor and battery pack to the computer after removing them z The screen remains ...

Page 82: ...Network adapters and double click Intel R 82579LM Gigabit Net work Connection and then click Advanced 6 Click Enable PME in Property and select Enabled in Value and then click OK NOTE z The computer may accidentally turn on if the linkage status is changed To prevent the accidental startup make the setting by the following steps A Click Start Computer System properties Device Manager z A standard ...

Page 83: ... of Allow the computer to turn off this device to save power and Allow this device to wake the computer 3 and then click OK z We recommend you to make the above 2 settings ON OFF simultaneously NOTE z The computer may start up if accessed by another computer on the network The following procedure can be used to prevent startup due to unintentional access by a computer A Click Start Computer System...

Page 84: ...e 89 NOTE For further information about Wireless LAN page 89 For further information about Bluetooth page 93 For further information about Wireless WAN page 94 The wireless communication can be enabled or disabled by connecting or disconnecting the LAN cable page 87 1 Open the cover A Slide the latch A to the right to unlock the cover B Slide the latch A down and open the cover 2 To disable all wi...

Page 85: ...t restart log off or enter sleep 1 or hibernation immediately after turning on off the switch z Do not turn on off the switch while Windows is starting up z To use wireless communication set the wireless devices Wireless LAN Bluetooth Wireless WAN to Enabled default in the Advanced menu of the Setup Utility Î page 108 z When you set Wireless Switch to Disabled in the Advanced menu of the Setup Uti...

Page 86: ...o change the function of the wireless switch In the default setting the wireless switch enables devices that you select turning the wireless switch off last time You can change this function Selects the device for which to turn the device status on each time with the dialog box Display a dialog each time you set the wireless switch to ON so you can choose which wireless device to enable Turns on t...

Page 87: ...nter Click start Run and input c util wdisable setup exe and click OK 3 Follow the on screen instructions to install the Wireless Connection Disable Utility Checking the status of the wireless connection NOTE z The Wireless Switch Utility should also be installed so that the Wireless Connection Disable Utility works The Wire less Switch Utility has already been installed at the factory z To use th...

Page 88: ... not monitor the LAN port status the Wireless Switch Utility has not been started or LAN is disabled in the Advanced menu of the Setup Utility or in the device manager Menu Right clicking the utility icon opens a menu as follows Clicking the menu item causes the following utility action Monitoring LAN Cable ON Enables the Wireless Connection Disable Utility to monitor the LAN port and disable wire...

Page 89: ...LAN function together with the Fast User Switching function z The transmission rate will be lower when a microwave oven is used near by z To use wireless LAN set Wireless LAN to Enabled default in the Advanced menu of the Setup Utility Î page 108 z Wireless communication may momently be interrupted when you use the display rotation function in the Tablet mode Before using a wireless LAN turn the w...

Page 90: ...ss point to recognize the com puter 1 Turn the wireless LAN on 2 Click or on the notification area 3 Select an access point and click Connect 4 Input the key you set for the access point to recognize the computer and click OK Wait for the computer to connect to the wireless LAN access point When the icon on the notification area is changed to the wireless LAN setting is complete 5 Click Close NOTE...

Page 91: ... 2 2 When you double clicked in step 1 slide the wireless switch to turn on 3 Click Profiles at the lower right corner of the window and click Add 4 Enter the profile name and wireless network name SSID and make other necessary changes then click Next 5 Make necessary settings and click OK 6 Select the profile you set and click Connect 7 Click Close NOTE You need to set the profile for each user T...

Page 92: ...N standard is restricted by law z The Wireless Switch Utility icon or indicates the on off status of wireless LAN and or wireless WAN not the setting of IEEE802 11a z If IEEE802 11a is enabled or disabled while the computer is connected to an IEEE802 11b g access point the connec tion will be temporarily interrupted Enabling Disabling the Wireless LAN Standard IEEE802 11a 802 11a ...

Page 93: ...r when a microwave oven is used near by z When you uninstall the Bluetooth Driver turn Bluetooth off Before using a Bluetooth turn the Bluetooth communication on Turning on off the Bluetooth communication 1 Slide the wireless switch to turn ON OFF Bluetooth Î page 84 1 Click on the notification area and place the cursor over the Wireless Switch Utility icon or on the notification area A tooltip ap...

Page 94: ...the Wireless WAN communica tion Entering sleep 1 or hibernation without cutting the connection may disable com munication after resuming In this case restart the computer z If the computer repeatedly enters sleep 1 connection using Wireless WAN Manager may become impossible In this case restart the computer z If Device driver software was not installed correctly or a similar message appears when s...

Page 95: ...SIM card into the SIM card slot with the contact side facing downward and with the cut corner oriented as shown in the illustration CAUTION z Do not insert the SIM card upside down 4 Close the cover If the cover is not closed the SIM card may jump out when the computer falls SIM Card Contact ...

Page 96: ...e application software compatible with the built in wireless WAN For the using method of the application software see on line help using the following operation 1 Double click on the desktop Wireless WAN Manager screen appears 2 Click Help NOTE z If is not displayed another wireless WAN manager may be installed In this case refer to the instruction manual of the wireless WAN manager Wireless WAN M...

Page 97: ... of the Setup Utility Î page 111 before removing the hard disk drive z Carefully remove insert the hard disk drive since the hard disk drive is extremely sensitive to shock Note that static electricity may affect some internal components 1 Turn off the computer and disconnect the AC adaptor z Do not use sleep 1 or hibernation 2 Remove the battery pack Î page 47 3 Insert Remove the hard disk drive ...

Page 98: ...o lock the cover 4 Insert the battery pack page 47 1 Windows XP standby CAUTION Confirm that the latch is surely locked so that it does not fall when you carry the computer NOTE You can check that the hard disk is recognized or not in the Information menu of the Setup Utility page 104 If the hard disk is not recognized turn off the computer and insert it again You can erase the data before changin...

Page 99: ...r the flash memory data Î page 111 z The flash memory is self diagnosed as Hard disk Î page 117 z Reducing the number of writing times is effective to extend life of the flash memory disk It is recommended that you dis able the function which automatically records the management information history Perform the steps below to disable this function A Log on to Windows as an Administrator B Click Sta...

Page 100: ...an external hard disc is connected too Change the setting when necessary to prevent the computer performance from being affected Disabling auto defragment processed in the background by Windows 1 Close all the applications 2 Click start Run and input c util setdfrg setdfrg exe and click OK z If you have logged on as a standard user enter an administrator password and click OK z The Automatic Defra...

Page 101: ...k mark for the item you want to accept 4 Click Finish or Next z If the other setting screen appears repeat step 3 z If Enter Password is displayed input the Supervisor Password or the User Password of Setup Utility 5 Click OK CAUTION z Setting Fast in step 3 screen above will skip the Panasonic boot screen normally displayed immediately after the computer is turned on The time required to display ...

Page 102: ...t training 4 Select the timing of performing boot training and the action after finishing boot training and click OK 5 Click OK on the message of the password NOTE z While performing the boot training do not touch the keyboard touch pad external mice etc To clear all settings To clear all settings of Quick Boot Manager perform the following procedure 1 Start the Quick Boot Manager 2 Click Clear al...

Page 103: ...he Setup Utility with Supervisor Password z You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password z Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can change only the User Password when User Password Protection is set to No Protection You cannot delete the User Password I...

Page 104: ...is more than 4 GB Available Memory is 8 GB 3 25 GB for 32bit OS Information Menu Language English French Japanese Model No Computer information cannot be changed Serial No Processor Type Computer information cannot be changed Processor Speed Memory Size Available Memory 1 Hard Disk BIOS Computer information cannot be changed BIOS Configuration Embedded Controller Intel R ME Firmware Accumulative O...

Page 105: ...creen Mode or Tablet Mode is displayed 10 Key Mode Select the behavior of the ten key area of the keyboard When NumLock is selected the NumLock LED lights and the ten key area works as a number pad When Fn Key is selected the ten key area works as a number pad when the Fn key is held NumLock Fn Key Display The display during the Windows start up process When an external display is not connected th...

Page 106: ...ncealed Mode Disabled Enabled LCD Backlight Can be changed only when Concealed Mode is set to Enabled OFF Minimum ON LED Can be changed only when Concealed Mode is set to Enabled Except for the LED of external devices ON OFF Sound Can be changed only when Concealed Mode is set to Enabled ON OFF Wireless Radio Can be changed only when Concealed Mode is set to Enabled ON OFF Backlit Keyboard Only fo...

Page 107: ...ion Prevention DEP Disabled Enabled Intel R Hyper Threading Technology Disabled Enabled Core Multi Processing Disabled Enabled Intel R Virtualization Technology Disabled Enabled Intel R VT d Disabled Enabled Intel R Trusted ExecutionTechnology Only for model that supports TPM Disabled Enabled Intel R Turbo Boost Technology 2 0 Disabled Enabled XSerial Port Settings Used to configure the serial por...

Page 108: ...roller Setting Important Do not change this setting If you do the operating system will not function correctly Compatible AHCI LAN Disabled Enabled Power On by LAN Can be changed only when LAN is set to Enabled To use Power On by LAN make additional settings in Device Manager Î page 82 Deny Allow Modem Only for model with internal modem Disabled Enabled XWireless Configuration Enters the sub menu ...

Page 109: ...isabled Enabled PC Card Slot Disabled Enabled SD Slot Disabled Enabled IEEE1394 Port Only for model with IEEE 1394 interface Disabled Enabled Smart Card Only for model with Smart Card slot Disabled Enabled USB Port Disabled Enabled Port Replicator USB Port If Port Replicator USB Port is set to Disabled the LAN port of port replicator or the car mounter is also disabled Disabled Enabled Legacy USB ...

Page 110: ...drive optional CF VFDU03U Boot Menu Boot Mode Setting Fast will skip the Panasonic boot screen normally displayed immediately after the computer is turned on The time required to display the Windows boot screen will become shorter Since the Panasonic boot screen is not displayed press and hold F2 or Del and turn the computer on to start the Setup Utility If the startup from USB devices is not poss...

Page 111: ...led Same as Boot Password On Resume Can be changed only when Password On Boot is set to Enabled Disabled Enabled Auto Boot Device on Hibernation Resume Try prior devices Hard Disk only Set Supervisor Password Enter the sub menu Hard Disk Lock Can be changed only when Set Supervisor Password is set Disabled Enabled User Password Protection No Protection Protected Set User Password Can be changed on...

Page 112: ...rm Module TPM Click Start input c util drivers tpm readme pdf in Search programs and files and press Enter Click start Run input c util drivers tpm readme pdf and click OK Enter the sub menu XFingerprint Security Only for model with Fingerprint Reader Enter the sub menu XAMT Configuration Only for model that supports Intel R AMT Enter the sub menu ...

Page 113: ...ges for all Setup options Load Previous Values To load previous values for all Setup options Load Default Values To return the settings to the default values Device Information To select a boot device which operates only in the next booting XRepair Your Computer Windows 7 only View a list of system recovery tools you can use to repair startup problems run diagnostics or restore your system XDiagno...

Page 114: ... display pop ups scroll the screen or use other functions to display the hidden items z The Icon Enlarger setting affects the website characters displayed by Internet Explorer and the e mail characters in Outlook Express Some characters of website and e mail may not be enlarged Preparation Close all of the applications before using Icon Enlarger 1 Click start All Programs Panasonic Icon Enlarger 2...

Page 115: ...fied part z To hide the loupe window click the Hide button B Alternatively you can click any part out of the loupe window or press and hold Alt and right click z To change the loupe window size drag the bottom right corner C The size range you can enlarge shrink depends on the screen s resolution NOTE z The magnified text or image in the loupe window is fixed at the moment that the part is magnifi...

Page 116: ...r example Ctrl Alt C Click either Right click or Left click to use in combination with the key s selected in step B above z When using the keyboard A Click Keyboard B Click the text box and then press the key used for the shortcut e g Alt Z Ctrl Alt Z etc Window shape Select the shape of the loupe window Autorun You can turn on off autorun of the Loupe Utility and the explanation window Restore De...

Page 117: ...l with GPS z USB z IEEE 1394 Only for IEEE 1394 interface z PC Card check PC Card Controller z SD check SD Card Controller z Express Card Only for model with Express Card slot z Smart Card Only for model with Smart Card slot z Serial Port z Keyboard z Touch Pad z Touchscreen Only for model with Touchscreen 2 1 When the PC Diagnostics Utility is running a loud beep will sound so do not use headphon...

Page 118: ...menu of Setup Utility besides the following method Î page 113 1 Connect the AC adaptor and turn on the wireless switch Î page 84 During the diagnostic check do not remove the AC adaptor or attach any peripheral devices 2 Turn on or restart the computer and press F2 or Del while Panasonic boot screen is dis played The Setup Utility starts up z If the password is requested enter the Supervisor Passw...

Page 119: ... through by clicking Display help click the screen or press Space to return to the original diagnostic check screen z You can check the status of the diagnostic check by the display color on the left side of the hardware icon A Aqua Not running diagnostic check Alternating blue and yellow Currently running diagnostic check The interval of the alternating colors differs depending on the type of dia...

Page 120: ...dware component is displayed as red and contact Panasonic Technical Support If the display is green and the message Check Result TEST PASSED is displayed the computer s hardware is operating normally Continue using the computer as it is If the computer still does not operate properly reinstall the software OPERATING INSTRUCTIONS Reinstalling Software NOTE z If you run a memory diagnostic check aft...

Page 121: ...sing Create a system image use System Image Recovery in System Recovery Options NOTE z This function does not work when you turn on the computer for the first time or just after you reinstall Windows Start and shut down Windows 7 and then you can use the function z Connect the AC adaptor and do not remove it until restoration is complete z If Windows does not start up run System Recovery Options a...

Page 122: ...creen disappears press and hold F8 z If Enter Password is displayed during the following procedure input the Supervisor Password or the User Password B Release your finger when Advanced Boot Options is displayed C Press Ï Ð to select Repair Your Computer and press Enter System Recovery Options appears D Select the keyboard layout and click Next E Select User name and input Password then click OK F...

Page 123: ...creen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password F Set the Product Recovery DVD ROM for Windows 7 into the CD DVD drive G Select the Exit menu then select your CD DVD drive in Boot Override H Press Enter The computer will restart I Click Run System Recovery Options and click Next J Follow the on screen instructions ...

Page 124: ...ble z Connect the AC adaptor and do not remove it until the operation is complete z Close all applications except for this utility CAUTION z Do not perform the following operations until creating the recovery disc is complete Shut down or restart Windows Enter sleep or hibernation 1 Log on to Windows as an administrator 2 Insert the CD DVD drive to the USB Port Î page 65 3 Set a disc into the CD D...

Page 125: ...ith Windows Fast User Switching function z Additional applications cannot be recovered even if you use a recovery disc created with this utility z If you interrupted creating a recovery disc a message of failure may appear in step 10 screen above In this case cre ate a new recovery disc again z You cannot successively create some recovery discs with this utility To create another recovery disc per...

Page 126: ...the computer 2 Turn on the computer and press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up z If the password is requested enter the Supervisor Password 3 Select Repair Your Computer in Exit menu of the Setup Utility Î page 113 4 Click Erase the whole data on the Hard Disk for security and click Next 5 At the confirmation message click YES 6 Click Continue 7 Click ...

Page 127: ...stolen computer z Computrace software is not included in this computer z Refer to the following URL for Computrace software for installation and available service regions Note that this service is only available in certain regions http www absolute com NOTE z Consult Absolute Software Corp before disposal The Windows files included in the Windows DVD ROM or CD ROM are contained in the following fo...

Page 128: ... COM ports of the computer are assigned as below z COM1 Serial Port A z COM2 Serial Port B Port replicator 2 Car mounter 2 z COM3 GPS 2 2 Optional If you change the assignment the serial devices may not work properly Serial Devices ...

Page 129: ...MOS Checksum Error Invalid Year System date restored to 01 01 20XX The date and time settings are not correct z Start the Setup Utility and set the correct date and time z If the problem persists the internal clock battery may need to be replaced Con tact Panasonic Technical Support Press F2 to enter setup z Write down the error details and press F2 or Del to start the Setup Utility Change the set...

Page 130: ...ditional plans When more than one Copy of Panasonic Power Management is displayed click Change plan settings in the power plan to be deleted and click Delete this plan to delete There are red green or blue dots on the screen or there is unevenness in colors and brightness on the screen The following are not malfunctions z Although advanced high precision technologies are used in the production of ...

Page 131: ...ned off forcibly and the computer will not resume In this case all unsaved data will be lost z You disconnected the AC adaptor and the battery pack while the computer was in sleep 1 If the computer s power supply is disconnected in sleep 1 unsaved data will be lost and the computer will not resume z The battery is exhausted Sleep 1 and hibernation consume some power Sound No sound z Press Fn F4 or...

Page 132: ... and Sound Sound Recording Microphone Properties and then remove a check mark for Mono Microphone A Click start Control Panel Sound Speech and Audio Device Sounds and Audio Devices Audio and click Volume in Sound recording B Click Options and add a check mark for Advanced Control C Click Advanced in Mic Volume and remove a check mark for 2 Mono Mic then click Close When logging on e g resuming the...

Page 133: ...eted Cannot rotate the display z Close all of the applications z You cannot rotate the display to 90 and 270 in the Tablet mode if you uninstalled Wireless Switch Utility or Intel PROSet Wireless Software To reinstall perform the following procedures Click start and input c util wswitch Setup exe in Search programs and files and press Enter Then restart the computer Click start Run and input c uti...

Page 134: ...C address Make a note of the 12 digit string of alphanumeric displayed on Physical Address line of Intel R 82579LM Gigabit Network Connection D Input exit and press Enter Wireless Communication only for model with wireless LAN wireless WAN Cannot connect to a network z Slide the wireless switch to turn on the wireless devices z Set the devices Wireless LAN Wireless WAN to Enabled in the Advanced m...

Page 135: ... segment A Channel refers to the individual frequency bandwidth divisions Only for model with wireless WAN Cannot communicate Confirm that wireless switch is in ON Confirm that Wireless WAN is set to Enabled in the Advanced menu of the Setup Utility Use the Wireless Switch Utility and confirm that the wireless WAN is on Confirm that the SIM card is inserted correctly If communication is not establ...

Page 136: ...ists restart the computer z The computer may not recognize the connection removal of some devices or may not operate normally with some devices A Click Start Computer System properties Device Manager z A standard user needs to enter an administrator password Click start Control Panel Performance and Maintenance System Hardware Device Manager B Select the applied device and remove the check mark fo...

Page 137: ...dule You do not know the address map for IRQ I O port address etc z You can check with the following procedure A Click Start Computer System properties Device Manager z A standard user needs to enter an administrator password B Click View Resources by type To check the current address map click start Control Panel Performance and Maintenance System Hardware Device Manager View Resources by type Th...

Page 138: ... Options and select High performance then close the window These problems may occur due to performance loss that results from the CPU power saving function Log on to Windows as an administrator and follow the steps below A Click start Run and input c util cpupower setup exe and click OK Follow the on screen instructions B Click start All Programs Panasonic CPU Idle Setting C Click Performance and ...

Page 139: ...not point the correct position using the included stylus digitizer pen z Only for model with touchscreen Perform the touchscreen calibration Î page 13 z Only for model with dual touch Perform the dual touch calibration Î page 17 Only for model with touchscreen Cannot input using the touchscreen z Set Touchscreen Mode to Auto or Tablet in the Main menu of the Setup Utility Î page 105 If you still c...

Page 140: ...ings are not correct z Read the instruction manual of the card or contact the manufacturer of the card z Remove the card and insert it again Î page 50 z The driver is not compatible with the operating system SD Memory Card Cannot use an SD Memory Card z Set SD Slot to Enabled in the Advanced menu of the Setup Utility Î page 109 Smart Card only for model with Smart Card slot Cannot use a Smart Card...

Page 141: ...n or authentication Treat your finger with a hand cream when it is rough skin or dry z Clean the fingerprint sensor For further information refer to Handling Maintenance Î page 75 z The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed Contact Panasonic Technical Support Sensor does not work z Exported passport can help...

Page 142: ... case we recommend either to wait until your finger is usable again e g the injury heals or to delete the passport Use Delete user data wizard and then reenroll new fingerprints Please note that in the latter case all your stored secret data passwords File Safe encryption keys Personal Safe data will be lost To perform the delete operation it is necessary to cancel the fingerprint verification ope...

Page 143: ...se your data again z If you select Remove all Protector Suite data you need to enroll fingerprint data again after reinstalling Protector Suite In case of changing the Enrollment mode reinstalling Protector Suite is necessary Lost File Safe backup password z It is necessary to change the backup password for File Safe refer to the Pro tector Suite Help menu Click Start 6 All Programs Protector Suit...

Page 144: ... A Right click the Fingerprint software icon B Select Use Sensor Fast User Switching Function Some applications do not work prop erly z When switching to a different user with the Fast User Switching function the following problems may occur Some applications may not work properly Key combination with Fn may not work The display settings may not be possible A serial mouse may not work Only for mod...

Page 145: ...lt Tab to check z Shut down by sliding and holding the power switch for 4 seconds or longer and turn on the computer and open the application again If Windows runs correctly but the application software does not start perform the following procedure A Click Start Control Panel Uninstall a program Click start Control Panel Add or Remove programs B Remove the failing application software C Reinstall...

Page 146: ...n Viewer and click OK A standard user needs to enter an administrator password z As long as it is activated the PC Information Viewer will appear in front of all other screens z If you use a guest account to log in 7 some items may displayed as Not Found z Depending on your network environment it may take 1 minute to start the PC Information Viewer 1 Click Start 8 All Programs Panasonic PC Informa...

Page 147: ...E z The image is a bitmap file in 256 colors z When using the extended desktop Î page 62 a copy of the primary device screen is saved z The default key combination to copy is Ctrl Alt F7 You can change it in the following procedure A Log on to Windows as an administrator B Click Start 8 All Programs Panasonic PC Information Viewer C Right click Screen Copy and click Properties Shortcut D Move the ...

Page 148: ...nd Centrino are either registered trademarks or trademarks of Intel Corporation SDXC Logo is a trademark of SD 3C LLC Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Bluetooth is a trademark owned by Bluetooth SIG Inc U S A and licensed to Panasonic Corporation PS 2 is a registered tradem...

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Panasonic Toughbook CF-19AHJAX1M, Reference Manual

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