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Troubleshooting
If your air conditioner does not work properly, first check the following points before requesting
service. If it still does not work properly, contact your dealer or a service center.
●
Indoor unit
Symptom
Cause
Noise
Sound like streaming water during
operation or after operation
●
Sound of refrigerant liquid flowing inside unit
●
Sound of drainage water through drain pipe
Cracking noise during operation or
when operation stops.
Cracking sound due to temperature changes of parts
Odor
Discharged air is smelled during
operation.
Indoor odor components, cigarette odor and cosmetic odor accumulated
in the air conditioner and its air is discharged.
Unit inside is dusty. Consult your dealer.
Dewdrop
Dewdrop gets accumulated near air
discharge during operation
Indoor moisture is cooled by cool wind and accumulated by dewdrop.
Fog
Fog occurs during operation in
cooling mode.
(Places where large amounts of oil
mist exist at restaurants.)
●
Cleaning is necessary because unit inside (heat exchanger) is dirty.
Consult your dealer as technical engineering is required.
●
During defrost operation
Fan is rotating for a while even though operation
stops.
●
Fan rotating makes operation smoothly.
●
Fan may sometimes rotate because of drying heat exchanger due to
settings.
●
Fan may sometimes rotate in internal cleaning operation mode for a
while.
Dust
Dust accumulation inside indoor unit is discharged.
Humming noise comes out.
●
This is the sound of nanoe™ X being discharged.
is not displayed on the remote controller.
●
Has nanoe™ X been set to OFF?
→
Set to ON.
is displayed on the remote controller.
●
nanoe™ X is considered abnormal. (Contact your dealer.)
Poor cooling or heating performance
The indoor unit is initially designed to control the indoor temperature
detected by the built-in room sensor inside the indoor unit.
Due to indoor unit installation position, however, the built-in sensor may
occasionally sense temperature improperly; for example, temperature
difference between the ceiling and floor, lighting apparatus, electric fan,
windows or waist-high partition walls, etc.
In this case, the unit does not operate properly at the desired
temperature.
You may change the use of the temperature sensor inside the indoor unit
to that of the remote controller.
Then the desired room temperature can be controlled properly.
For details, consult your dealer.
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