Troubleshooting
134
Information Codes
412
No data from the transmitting side.
Check with the other party.
--
414
Polling password does not match.
Check the polling password.
74
415
Polling transmission error.
Check the polling password.
74
416/417
418/419
Received data has too many errors.
Check with the other party.
--
420/421 Machine goes to receiving mode, but receives no
command from the transmitting side.
1. Remote side misdial.
2. Check with the other party.
--
422/427 Interface is incompatible.
Check with the other party.
--
434
Communication error occurred while receiving.
Check with the other party.
--
436/456
490
Received data has too many errors.
Check with the other party.
--
456
• Unit received a confidential document or was
requested to be polled of a confidential document
under any of following conditions.
1. Not enough space in memory to receive the
confidential document.
2. Confidential Mailbox is full.
3. While printing received document.
• Unit was requested to relay a document.
1. Print a File List and check the contents.
2. Wait until unit finishes printing.
83
492/493
494
Communication error occurred while receiving.
Check with the other party.
--
495
Telephone line disconnected.
Check with the other party.
--
501/502 Communication error occurred using the internal V.34
Modem.
Check with the other party.
--
540/541
542/543
544
Communication error occurred while transmitting.
1. Reload the document and send again.
2. Check with the other party.
--
550
Telephone line disconnected.
Check with the other party.
--
554/555 Communication error occurred while receiving.
Check with the other party.
--
580
Sub-address transmission to a unit that has no Sub-
address function.
Check the remote station.
102
581
Sub-address Password transmission to a unit that has
no Password Sub-address function.
Check the remote station.
102
623
No document loaded on the ADF.
Reload the document and send again.
--
630
Redial was not successful due to a busy line.
Reload the document and send again.
--
631
During dialling, STOP was pressed.
Reload the document and send again.
--
634
Redial was not successful due to no response from
the called station or wrong number dialled.
Note
: If busy tone was not detected, the machine will
only redial once.
Check the telephone number and send again.
--
638
Power failure occurred during the communication.
Check the power cord and plug.
22
800/816
825
Unit was requested to relay a document or
Confidential Communication but has no capability.
Check with the other party.
--
Info.
Code
Meaning
Action
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