32
Troubleshooting
Opening the Door in an Emergency
When the door stays locked due to a
power failure, or while displaying an
error that starts with “H”, the door can
be opened using the following
instructions.
1
Turn off the power, and open the
drain filter cover. (P.31)
2
When there is water in the drum,
drain the water by removing the
drain filter. (P.31)
3
Pull down the emergency door
unlock tab.
The door lock is released, and you
can open the door.
Emergency door unlock tab
CAUTION
●
There is a risk of burns during
operation at high temperatures.
- Operate after temperature has
fallen.
●
There is a risk of injury if you put
your hand in the drum during
rotation.
- Operate after the rotation has
stopped.
●
Opening the door when water
can be seen through the glass of
the door may cause the water to
spill.
- Drain the water by removing the
drain filter. (P.31)
33
Tr
ou
bl
es
ho
ot
in
g
Troubleshooting
Problem
Cause and Measures
A
pp
lia
nc
e
Buttons do not
work
- Settings cannot be changed while an operation is in
progress. Only the spin speed, “Extra Rinse” and “Easy
Iron” settings can be changed when the wash process is
paused.
- The Child Lock (
B
A
) may be activated. (P.28)
Door does not open
- The door is locked while an operation is in progress.
(P.14)
- The Child Lock (
B
A
) may be activated. (P.28)
- The temperature inside the drum may be very high.
- The water level may be too high.
■
To open the door immediately
(1) Switch the appliance off and then on again. (P.10)
(2) Select the “Cotton” programme.
(3) Select
O
in “Mode” (P.26), and start operation.
- If you switch off the appliance or there is a power cut
while the door is locked, it remains locked until the power
is turned on again.
Unusual odour
- Rubber parts may give off a smell when you first use the
appliance, but the smell will go away over time.
- Run a wash at 60 °C to clean the drum. (P.30)
W
as
h
No water going into
the appliance
- The tap may be turned off.
- The water supply may be disrupted.
- The water supply hose may be frozen. (P.29)
- The water supply filter may be blocked. (P.29)
Water builds up
during a wash
- This is normal. Water is automatically supplied if the
water level falls.
Water drains out
during a wash
- If there is excess foam, water is drained out and fresh
water supplied to remove the foam. This is the foam
detection function.
- Even if water is directly supplied to the drum, it may
drain away without building up.
Water supply stops
and water is
drained away
- The water supply is automatically stopped if the water
volume in the drum reaches a certain level, and some
water may drain away. This feature is called the overflow
detection function.
