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32 - Troubleshooting

Fault Checklist

Problem

Cause

Rinse/Spin 

No water flows into 

the appliance during 

the rinse process.

 -Before rinsing, the appliance spins to drain out remaining 

water. The water will fill up after that.

Rinsing begins 

before the spin 

process finishes.

 -The appliance may have detected an unbalanced load, 

which is caused by the laundry shifting to one side of 

the drum, so rinsing started automatically to correct the 

imbalance.

 -After washing, excess foam may remain, so the water is 

drained out and refilled to wash it away. This feature is 

called foam detection. 

During spin-dry, 

the drum stops and 

rotates several times.

 -This is normal; the appliance has detected an unbalanced 

load and is trying to correct it.

Foam and water 

remain in the door or 

door seal.

 -Although some foam and water may remain depending 

upon the state of the laundry and the amount of detergent 

used, rinse performance is unaffected.

The spin process 

repeatedly starts and 

stops.

 -This is normal; intermittent spinning of the tub helps the 

spin process to operate quietly.

 -The laundry may be too light. If so, add one or two bath 

towels.

Time

The displayed 

remaining time 

changes.

 -The remaining time is estimated and corrected continually. 

Thus, the time displayed may change. 

 -The remaining time increases if extra rinsing and spinning 

are required to correct an unbalanced load, which is 

caused by the laundry shifting to one side of the drum.

NA-140_168_148VS4_WGB_En.indb   32

2013/11/06   19:06:40

Summary of Contents for NA-140VS4

Page 1: ...nstructions Washing Machine Domestic use Model No NA 140VS4 NA 168VS4 NA 148VS4 Thank you for purchasing this appliance For optimum performance and safety please read these instructions carefully Before connecting operating or adjusting this appliance please read the instructions completely Please keep this manual for future reference NA 140_168_148VS4_WGB_En indb 1 2013 11 06 19 06 35 ...

Page 2: ... lose the fuse cover do not use the plug until a replacement fuse cover is purchased at your local dealer WARNING If the fitted moulded plug is unsuitable for the mains socket in your home then the fuse should be removed and the plug cut off and disposed of safely There is a danger of severe electrical shock if the cut off plug is inserted into any 13 ampere socket How to replace the fuse The loca...

Page 3: ... 26 Additional functions 26 Preset timer 27 Child safety lock 27 Maintenance Maintenance 28 Cleaning the outside of the appliance 28 Cleaning the drum 28 Cleaning the detergent drawer 28 Cleaning the door seal and window 29 Cleaning the drain filter 29 Cleaning the water supply filter 30 Preventing a frozen water supply hose 30 Troubleshooting Fault Checklist 31 Error Display 35 Installation Instr...

Page 4: ...fe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be done by children without supervision Do NOT place a stand or a chair close to the appliance Children may reach the control panel or climb onto or into the appliance Turn off the water supply to the appliance if it will not be used for a prolonged period such as during a ...

Page 5: ...is may result in malfunction electric shock or fire Keep sources of ignition such as candles or cigarettes away from the appliance They may cause a fire or damage to the appliance Keep flammable materials away from the appliance for example gasoline thinner alcohol or clothing soaked with these materials They may cause an explosion or a fire Power source and cable Unplug the mains lead when cleani...

Page 6: ...mains socket fully rated at AC 220 V to 240 V If you are not sure contact a qualified electrician ENSURE the mains plug is fully inserted into the household mains socket Otherwise a loose connection may overheat and cause an electric shock or fire Do NOT touch the mains lead or mains plug with wet hands Doing so may cause an electric shock Do NOT pull the mains lead but hold the mains plug to unpl...

Page 7: ...y the appliance The appliance may malfunction which may result in a fire or an injury If repairs are needed contact your local Customer Communications Centre Do NOT touch the laundry inside the drum until it has completely stopped as there is a possibility of injury Keep children away from the rotating drum CAUTION This describes issues which could cause injury or damage your belongings General Us...

Page 8: ... deodorant to the appliance Do NOT put any electrical equipment for example TV radio or battery charger on or near the appliance Do NOT put excessive laundry or detergent into the appliance This may cause damage to the appliance REMOVE the anchor bolts using the supplied spanner or a similar tool before installing the appliance The anchor bolts are used to transport the appliance If the anchor bol...

Page 9: ... pins coins clips metal wires etc They may cause damage to the laundry or the appliance Do NOT use the appliance to wash waterproof sheets or clothing There is a possibility of excessive vibration or failure during the spin cycle which may result in an injury damage to the appliance or a water leak BE CAREFUL when draining hot water out of the drum BE CAREFUL not to get laundry caught in the door ...

Page 10: ... 38 39 End A is for adjusting the stand End B is for the anchor bolts B A Cover cap 4 see pages 38 39 Water supply hose see page 40 Either one of these hoses is supplied with the appliance Detergent drawer see page 14 Door Water drain hose Adjustable stands see page 39 Drain filter cover see page 29 Mains lead Mains plug Door seal Drum Washing Spin drying tub Standard Hose Hose with water supply v...

Page 11: ... will help you choose the correct programme and temperature for each wash Clothes that are not colour fast should be washed separately Wash denim separately You should put bras with metal wires tights lace clothing and small items into a laundry net to prevent them or the appliance from being damaged Treating stains Apply stain remover to stained portions For dirt and solid stains wash lightly by ...

Page 12: ...gramme to suit the laundry See page 26 5 Mode Child Lock button Press this button to select the function of processes for example the Rinse and Spin function or the Drain only function See page 26 Press and hold this button to set the child safety lock The door and the controls will be locked See page 27 6 Time button Press this button to preset the time for when the programme finishes See page 27...

Page 13: ...lashes on and off indicating that the Steam operation is under way Unlocking the door The door automatically locks while in use and the symbol is shown in locked state A click will be heard when the door locks or unlocks Note If the appliance is switched off with the door locked or if there is a power interruption the door remains locked until the appliance is turned on again This is different fro...

Page 14: ...te that detergent should be placed in the drum do NOT put it into the detergent drawer These detergents may not flow well and remain in the detergent drawer Do not overfill with detergent Failure to observe this may result in the detergent blocking the water supply causing the water to overflow from the front of the detergent drawer and leading to malfunctions 1 Liquid detergent Note Do NOT use li...

Page 15: ...h wash and help prevent the formation of limescale deposits which may damage the appliance Softener compartment The following additives may be added to this compartment Fabric softener Laundry starch Fabric Softener To prevent static add softener before you start washing It will be automatically added in the final rinse cycle Dilute concentrated softeners before you add them Add up to only 130 ml ...

Page 16: ...ng the cold water of 20 C this programme achieves the same cleaning strength as that for 40 C programme except for greasy filth Flashing 20 C Lighting Cold 4 Select optional functions Process selection See page 26 Additional functions See page 26 Temperature See page 12 Spin speed See page 12 For more details about available functions and settings for each programme see pages 22 23 5 Add detergent...

Page 17: ...nction setting while washing the displayed time may change If the laundry in the drum needs to be balanced the time will be extended Setting the buzzer The buzzer that sounds when a programme finishes can be turned off 1 Press the Start and On buttons at the same time 2 Release the On button and keep pressing the Start button for 3 seconds The buzzer setting will be turned off after a beep is hear...

Page 18: ...s help to alleviate the effects of allergies caused by mites and pollen Washable For items that need to be gentle to the skin for example underwear sheets towels and baby clothes 5 kg or less Shirts programme The Steam effects during the spin drying cycle that follows the dedicated Shirts washing cycle help to reduce wrinkles in clothing Washable Cotton and cotton blend shirts and blouses 2 kg or ...

Page 19: ...cle the laundry will feel humid The items may need to be dried Remove items as soon as the programme has finished and dry them on hangers This is not a Washing programme so it does not get rid of stains Do not use detergents or fabric softeners The Refresh programme will lessen cigarette and other water soluble odours If you continuously use the Refresh programme the temperature inside the drum ri...

Page 20: ...st mites and pollen using steam 5 kg 5 kg Shirts Wash to tackle collar and cuff grime on shirts blouses to prevent creasing using steam 2 kg 2 kg Daily Wash for casual wear which reduces creasing of garments using steam 2 kg 2 kg Refresh Refresh cycle to remove odours from dry clean garments using steam 1 5 kg 1 5 kg Colours Colour fast wash for cotton and cotton blend items 5 kg 4 kg Mixed Mixed ...

Page 21: ...arge items such as bed sheets 3 kg 3 kg Delicates Gentle wash for synthetic fibre satin lace etc preventing damage 5 kg 4 kg Easy care Gentle wash for cotton linen and synthetic fibres 5 kg 4 kg Rapid 15 15 min full rapid wash for a small amount of lightly soiled items 2 kg 2 kg Quick 50 50 min quick wash for lightly soiled cotton and linen blends 5 kg 4 kg 20 C Wash Low energy low temp wash for l...

Page 22: ...27 Cold Refresh 0 25 0 25 Colours 40 C 2 1200 0 58 1 23 0 58 1 13 Cold Mixed 40 C 2 1200 1 09 1 44 1 09 1 44 Cold Wool 30 C 3 500 0 40 0 40 Cold Sportswear 40 C 2 800 1 30 1 30 Cold Bedding 30 C 2 800 1 02 1 02 Cold Delicates 40 C 2 800 0 55 1 00 0 55 1 00 Cold Easy care 40 C 2 800 1 02 1 32 1 02 1 22 Cold Rapid 15 30 C 1 800 0 15 0 15 Cold Quick 50 40 C 2 1200 0 46 0 49 0 46 0 49 Cold 20 C Wash 2...

Page 23: ...0 1200 500 1200 4 Cold 60 C 500 800 500 800 7 Cold 90 C 500 1200 500 1200 5 1 13 Cold 40 C 500 1400 500 1600 1 44 Cold 40 C 500 1400 500 1600 0 Cold 40 C 500 500 0 Cold 40 C 500 1200 500 1200 2 Cold 40 C 500 800 500 800 1 00 Cold 40 C 500 800 500 800 1 22 Cold 60 C 500 1200 500 1200 5 Cold 30 C 500 800 500 800 0 49 Cold 60 C 500 1400 500 1600 1 29 Cold 20 C 500 1400 500 1600 NA 140_168_148VS4_WGB_...

Page 24: ...ion to remove excess detergent from the laundry See page 26 Hanging the laundry Hang out white or light coloured wool and nylon items away from direct heat or sunlight After washing lay out wool and nylon clothes and return them to their normal shape before hanging in the shade This will help to reduce the ironing time Hang wool items with creases smoothed out or spread them out to dry Use hangers...

Page 25: ...s Long piled blankets Electric blankets including cover Putting bedding into the drum 1 Fold down the blanket or bedspread into a quarter of their original size 2 Put the blanket or bedspread into the drum Fold it while putting it into the drum Both ends of the blanket should be face the rear of the drum CAUTION Do NOT roll the blanket or bedspread into balls or haphazardly fold them This may caus...

Page 26: ... on the programme you can combine different additional functions Note Some additional functions cannot be used with certain programmes See pages 22 23 If you select an unavailable function an error alarm will sound Press one or more of the function buttons you wish to combine Function Description Eco Washing consumes less energy and water but takes longer Speed This function requires less time for...

Page 27: ...ess the On button 2 Choose the desired programme and optional functions 3 Set a preset time Cancelling a preset time Press the Off button All settings will be cancelled Checking a preset time Press the Time button Child safety lock The child safety lock prevents children from climbing into the drum and getting trapped This function keeps the door closed and locked even when the appliance is not in...

Page 28: ... via the mingling of clothes and thus transmit diseases Pathogens die at the temperature of at least 60 C Note Do NOT put laundry or laundry detergent into the appliance during cleaning If you use tub cleaning detergent or bleach put it into the detergent drawer before starting the wash The appropriate amount to be used is approximately 30 ml See pages 14 15 Cleaning the detergent drawer Detergent...

Page 29: ...filter will have lint buildup which may interrupt drainage water flow 1 Switch off and unplug the appliance 2 Open and remove the drain filter cover Then place a container underneath it to collect the drainage 3 Pull out the pump hose and remove the cap to drain the water 4 After all the water has drained away carefully loosen the drain filter More water may drain out This is normal 5 Turn the dra...

Page 30: ...nnect the hose from the tap and then clean the filter on the hose in the same way 8 Reconnect the water supply hose Tighten the plastic joint firmly 9 Turn on the tap and then check for leaks Preventing a frozen water supply hose If the appliance is delivered in freezing weather conditions after setting up leave it at room temperature for 24 hours before using This will ensure that the water suppl...

Page 31: ...gramme See page 28 Wash No water going into the appliance The water tap may be turned off The water supply hose may be frozen See page 30 The water supply may be disrupted The water supply filter may be clogged See page 30 There is only a small amount of water If you have paused the washing and then restart it the appliance may drain out some water Do NOT pour water in through the door Water build...

Page 32: ...his is normal the appliance has detected an unbalanced load and is trying to correct it Foam and water remain in the door or door seal Although some foam and water may remain depending upon the state of the laundry and the amount of detergent used rinse performance is unaffected The spin process repeatedly starts and stops This is normal intermittent spinning of the tub helps the spin process to o...

Page 33: ...Fabric softener overflows The softener may have exceeded the MAX level of the detergent drawer See page 15 You may have spilt the liquid when closing the detergent drawer too strongly After the wash has finished powdered detergent residue remains You may have put powdered detergent directly into the drum you must put it in the detergent drawer Noise There is an unusual noise or vibration There may...

Page 34: ... breaker You have to find out what caused the breaker to trip and solve it Then reset the breaker to turn the electricity supply back on and switch on the appliance again The water supply is disrupted When the water is supplied again it may be impure at first You have to disconnect the water supply hose and drain away the impure water through the tap Make sure that the water supply hose has been r...

Page 35: ...the load If the laundry is too light add one or two bath towels If the appliance is on an unstable or uneven surface change the setting location After correcting the problem open and close the door and then start the wash again Unable to supply water What to do Check for any of the following problems The tap is closed The water pipe or hose is frozen The water supply has been disrupted The water s...

Page 36: ...ppliance Make sure that there is enough space for the appliance and that openings on the base are not obstructed by a carpet 582 596 240 516 594 625 38 845 Dimensions in millimetres CAUTION Install the appliance on a flat stable surface to avoid excessive vibration and noise Do NOT install the appliance in direct sunlight or in a place where temperatures reach freezing Do NOT let metallic portions...

Page 37: ...ides and at least 3 mm of clearance both on the top and the back of the appliance The counter above the appliance must be firmly fixed to the adjoining cupboards Have a technician install a metal cover instead of the standard cover panel The plug must be accessible after installation Metal cover AXW4595 7SR0 Metal cover NA 140_168_148VS4_WGB_En indb 37 2013 11 06 19 06 40 ...

Page 38: ...ver each bolt hole and then secure them with the screws removed in step 3 Note Make sure that you store the anchor bolts because they are used when transporting the appliance If the appliance is passed on to another person make sure to give the anchor bolts to that person Make sure the bolt caps are attached Failure to observe this may result in water entering the washing machine leading to malfun...

Page 39: ...s ease in adjustments To adjust the stands use the A end of the spanner B A 1 Loosen the lock nut on each stand by turning it clockwise 2 Adjust each stand by turning it clockwise or anticlockwise 3 Use a spirit level to make sure that the appliance is properly levelled 4 Tighten each lock nut by turning it anticlockwise CAUTION Make sure that all lock nuts are tightened securely and the stands ar...

Page 40: ...water inlet on the back of the appliance and tighten the joint by hand 2 Attach the other end of the hose to the tap and tighten it the same way 3 Open the tap slowly and make sure that there are no leaks around the joints The joints are subject to water pressure Follow the instructions in this section to prevent water leaks If you are unsure ask a service agent to connect the hoses Hoses and cabl...

Page 41: ... this function stops the water supply and activates the drain pump Water drain hose CAUTION Do NOT twist pull out or bend the drain hose Draining to a sink or wash basin CAUTION Secure the water drain hose so that it will not come out of the basin CAUTION Do NOT block the drain outlet of the basin Make sure that drainage into the drain is sufficient Do NOT let the tip of the water drain hose dip i...

Page 42: ...nds when water is drained out 7 Power supply Is the household dedicated mains socket fully rated at AC 220 V to 240 V 1 Anchor bolts Have you removed them and attached the cover caps properly 2 Location Is the appliance on a flat stable surface Does it run without vibrating 3 Water supply hose Is it free from leaks Is the water supply normal 4 Water drain hose Is it free from leaks Does it drain n...

Page 43: ... Ironing buttons press the On button 5 When the display appears as below 3 seconds press the Speed Eco button The remaining time is displayed as shown below The test is run for approximately 3 minutes Check the following Is there any abnormal noise If so make sure that the appliance is level Is there any water leakage If so make sure that the hoses are properly connected The following errors may o...

Page 44: ... 27 Refresh 1 5 kg 0 20 kWh 0 25 Wool 30 C 2 kg 0 20 kWh 50 L 0 40 Sportswear 40 C 3 kg 0 65 kWh 45 L 1 30 Easy care 40 C 1 5 kg 0 70 kWh 55 L 1 32 4 kg 0 56 kWh 45 L 1 22 Rapid 15 30 C 2 kg 0 15 kWh 23 L 0 15 Quick 50 40 C 5 kg 0 48 kWh 50 L 0 49 4 kg 0 45 kWh 40 L 0 49 20 C Wash 20 C 5 kg 0 21 kWh 55 L 1 29 4 kg 0 19 kWh 50 L 1 29 1 Results calculated based on the usage of the Eco function and t...

Page 45: ...ycles for cotton programmes at 60 C and 40 C at full and partial load The actual water consumption will depend on how the appliance is used Spin drying efficiency class on a scale from G least efficient to A most efficient B A B Maximum spin speed attained for the standard cotton programme at 60 C with full load r min 1400 1600 1400 at 40 C with partial load r min 1400 1600 1400 Remaining moisture...

Page 46: ...ails of your nearest designated disposable point Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Information on disposal in other countries outside the European Union This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the correct method of disposal E...

Page 47: ...es can realise the energy consumption values for the standard programmes The standard programmes are mentioned respectively as standard 60 C cotton programme and standard 40 C cotton programme in the regulation 1015 2010 and 1061 2010 Those programmes are suitable to clean normally soiled cotton laundry and are the most efficient programmes in terms of combined energy and water consumptions for wa...

Page 48: ...ducts on this line Monday to Friday 9 00 17 00 Excluding public holidays 0844 844 3899 Monday to Friday 9 00 17 00 Excluding public holidays For Republic of Ireland If calling from the Republic of Ireland please call 01 289 8333 Panasonic Corporation 2014 Printed in China January 2014 H0114 0 http panasonic net NA 140_168_148VS4_WGB_En indb 48 2013 11 06 19 06 43 ...

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