Troubleshooting - 31
Fault Checklist
Problem
Cause
W
ashing machine
Buttons do not work.
-The programme, temperature and process settings cannot
be changed while washing is in progress (the rinse and
spin settings can be changed).
-Child safety lock may be activated. (See page 27.)
Door does not open.
-Door lock may be activated. (See page 13.)
-Child safety lock may be activated. (See page 27.)
-The water temperature or level may be too high.
Unusual odour
-Rubber parts may give off a smell when you start using
the appliance, but the smell will go away over time.
You can wash the drum by running the 90 °C programme.
(See page 28.)
W
ash
No water going into
the appliance.
-The water tap may be turned off.
-The water supply hose may be frozen. (See page 30.)
-The water supply may be disrupted.
-The water supply filter may be clogged. (See page 30.)
There is only a small
amount of water.
-If you have paused the washing and then restart it, the
appliance may drain out some water.
Do NOT pour water in through the door.
Water builds up
during the wash
process.
-This is normal; water is automatically supplied if the
amount of water has decreased. For heavy loads, the
water may fill up repeatedly.
Water drains out
during the wash
process.
-This is normal; the water frequently drains out and builds
up in order to wash away excess foam. This feature is
called foam detection.
NA-140_168_148VS4_WGB_En.indb 31
2013/11/06 19:06:40