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13. Others
• This is characteristic of MOS sensors which serve as the camera’s
pickup sensors.
This is not a malfunction.
• When using the electronic shutter
, lowering the shutter speed
may reduce the effect of the horizontal stripes.
• If noticeable flicker or horizontal stripes appear under lighting such as
a fluorescent or LED lighting fixture during motion picture recording, manually adjust the shutter
speed to 1/60 or 1/100. Setting a fixed shutter speed can reduce the flicker or horizontal
stripes.
• Is [Focus/Release Priority] in the [Custom] menu set to [FOCUS]?
You cannot take a picture until the subject is brought into focus.
• Lens is dirty (fingerprints, etc.).
>
Turn the camera on to extract lens barrel, and clean lens surface with a soft, dry cloth.
• Drive mode is set to other than [Single].
• Are you using the bracket function?
• The subject is beyond the focus range of the camera.
• Is [Shutter AF] in the [Custom] menu set to [OFF]?
• Is [Focus/Release Priority] in the [Custom] menu set to [RELEASE]?
applied incorrectly?
• If there are fingerprints or dirt on the lens, the focus may be set to the lens and not the subject.
• The shutter speed will become slower and the Image Stabiliser function may not work properly
when taking pictures especially in dark places.
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We recommend using a tripod and the self-timer when taking pictures with a slow shutter
speed.
Recording
Flicker or horizontal stripes may appear under lighting such as a fluorescent or
LED lighting fixture.
Taking pictures is not possible.
The shutter will not operate immediately when the shutter button is pressed.
The recorded picture is whitish.
The recorded picture is too bright or dark.
Multiple pictures are taken at one time.
The subject is not focused properly.
The recorded picture is blurred.
The Image Stabiliser is not effective.