Panasonic KX-UDS Series Step By Step Installation Download Page 26 | Manualshive

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© Panasonic Corporation 2017

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“Tree Survey Timeout”

・

Cause

    Slave CS may have network trouble.
    Slave CS cannot receive radio signal from
     another Air Sync Group CS.

・

Solution

    Please check the CS's power/network
     condition.
    Please check whether a radio signal

obstacle, such as a metal shelf, a door,

etc., exists near the CS.

Tree Survey Results window

Display Error Message

“ERROR!!! CS does not have Primary CS.”

・

Cause

A CS has radio signal trouble.

・

Solution

    Please check whether a radio signal
     obstacle, such as a metal shelf, a door,
     etc., exists near the CS.

Please refer to “41-006” of technical contents on support site for causes
other than the above.
When Tree survey uncompleted, you must click [Cancel].

＊

After clicking [Cancel], all CSs will restart automatically.

4.1 Tree Survey -By WEB UI- <Step-> : Error Message

Tree Survey Timeout

This step is no need if there is only 1 hop to master.

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Summary of Contents for KX-UDS Series

Page 1: ...1 Panasonic Corporation 2017 1 Panasonic Corporation June 13 2017 Ver 1 2 KX UDS UDT series Step by step for KX UDS UDT series installation ...

Page 2: ...evision history Date Version Revision Firmware version Aug 21 2012 Ver 1 0 Initial Release All versions Dec 21 2012 Ver 1 1 To add example of how to site survey UDS124CE 01 202 or later UDS124 01 002 or later July 3 2017 Ver 1 2 To add taking few minutes before to be able to do handover after finishing registration Add page 47 All versions ...

Page 3: ...a conversation without disrupting the call This is called Handover and is only possible within the same Air Sync Group The system requires one Super Master CS to control the system as a whole The Air Sync Master CS of Air Sync Group 1 becomes the Super Master CS System configuration CS CS CS PS PS PS CS CS CS Up to 8 Air Sync Group Up to 32 CSs for each Group Up to 255 PSs under one System ...

Page 4: ...Master Slave Slave Case Multi Hops To Master from each Slave Tree Survey is not required in the case there is only 1 hop to Master from each slave Overview of installation process Basic Network Configuration Site Survey CS Registration Configuration Handset Registration Tree Survey Basic Network Configuration PS PS PS PS PS PS PS PS Up to 7 Hops 8 levels Master 1st level ...

Page 5: ...5 Panasonic Corporation 2017 5 1 Site Survey 2 Basic Network Configuration 3 CS Registration 4 Tree Survey 5 Configuration 6 PS Registration Procedure Appendix ...

Page 6: ...Ss to conduct the site survey to check radio signal strength Check the radio signal strength by the color of the CS s LED After confirming the CS coverage area for air synchronization confirm the speech quality 1 1 Site Survey 1 2 How to setup Maintenance mode 1 3 Example of How to site survey 1 4 Example of How to make site MAP Procedure Appendix ...

Page 7: ...ey master signal generator mode 2 Release the RESET Switch when the LED flashes Green Red Amber alternately then the IP address is set to 192 168 0 241 1 1 Site Survey Step1 Turn on Site Survey Master CS You can set Site Survey Master mode from normal mode or fixed IP mode Fixed IP mode LED Green Amber OFF Red flashing Normal mode 1 Insert AC adapter cable to the CS Assume this cell station will b...

Page 8: ...ignal condition is good Slow amber flashing Receiving site survey signal condition is not good Slow red flashing No find site survey signal After getting IP address Moderate Red flashing No find site survey signal Before getting IP address LED Status It takes around a minute to be sync again if slave CS is not sync with master CS during Red LED status Master Slave 1 1 Site Survey Step2 Turn on Sla...

Page 9: ...t location of Master CS 4 Confirm whether the LED of Slave CS is slow green flashing If it is not slow green flashing move Slave CS around to find a location where its LED turns slow green flashing 5 Repeat steps 3 for all other locations 1 1 Site Survey Step3 Confirm the coverage area Next place Master Slave Master Slave ...

Page 10: ...here you can t hear a tone and the 2 lines of the LCD don t light green relocate the CS 5 After confirming the service area press CANCEL on the PS to stop the tone 6 Relocate the CS to another location 7 Walk around the CS to confirm the CS s service area 8 Repeat steps 4 to 7 for all the locations so that the CSs will provide service for whole area 9 After finishing CS Area Check turn off the PS ...

Page 11: ... Press the left soft key press 8 and then press 1 4 Press OK Display during CS Area Check on the screen 1 2 How to setup Maintenance mode and CS Area Check of the PS How to setup Maintenance mode How to setup CS Area Check mode 1 3 2 3 1 4 1 2 3 4 With registered PS With Un registered PS 1 Enter Maintenance mode See above 2 Select CS Area Check and press OK twice 1 Turn on PS 2 Press MON button 3 ...

Page 12: ...round to find a location where its LED turns slow green flashing 3 Place the Master CS where the Slave CS was and Repeat steps 1 for all other locations 1 3 Example of How to Site Survey by CS Area check using PS Master CS Area check using PS CS Cover Area CS Cover Area Even if you confirm the CS Area check using PS Finally you need to confirm radio signal between Master CS and Slave CS by LED sta...

Page 13: ... CS location you can confirm the MAP 1 Please write down the each CS MAC addresses on the floor MAP When you have some network troubles you can confirm which CS cannot access on the MAP The MAC address is written on the rear side of each CS 1 4 Example of How to make a Site MAP CS Area check CS Cover Area Example of Site MAP1 CS MAC address CS1 Location1 Example of Site MAP2 Radio signal condition...

Page 14: ...Once CS has been turned off after you set the CS as site survey mode CS resets automatically after above procedure Please exit from Site Survey Master mode before you execute Basic Network Configuration Air Sync Group To obtain steady air synchronization over a wide area it is necessary to create Air Sync Groups Procedure 2 1 Definition of IP address 2 2 Basic Network Configuration Basic Network S...

Page 15: ...Group Static Dynamic Static Dynamic Static The CSs are assigned IP address by Static or Dynamic DHCP server Default setting is DHCP Notice The IP address of Super Master must be Static setting In case you set IP address from Web UI and use provisioning see Section 5 1 2 2 1 Definition of IP Address Static setting Enter IP address from Web UI Assign specific IP address using DHCP server function ...

Page 16: ...ch when the LED flashes Green Red Amber alternately then the IP address is set to 192 168 0 241 3 Log in to http 192 168 0 241 4 Input ID and password for administrator ID admin Password adminpass 5 After log in Configure network settings of CS and click Save Network Basic Network Setting 6 Log in to the Web user interface again using the newly assigned IP address for the CS 2 2 Basic Network Conf...

Page 17: ... Group 1 1 In the System tab select Air Settings System Air Settings 2 In CS Class select Master 3 Click Save The CS will restart automatically The CS is now set as the Super Master CS You may exit Site Survey Mode 2 2 Basic Network Configuration Step2 Air Settings 1 1 3 2 ...

Page 18: ...Group Group 2 8 3 In CS Class select Master 4 Enter the IP address of the Super Master CS in IP Address When the IP address of the Super Master CS is unknown see Appendix B 5 Click Save The CS will restart automatically The CS is now set as an Air Sync Master CS You may exit Site Survey Mode 2 2 Basic Network Configuration Step3 Air Settings 1 1 3 5 2 4 192 168 0 99 ...

Page 19: ...tered CSs that are not in the Air Sync Group are turned off Repeat CS Registration for each Air Sync Group Confirm the MAC address of each CS before registering it Connect all CSs in the Air Sync Group to the network and turn them on 3 1 CS Registration 3 2 Delete CS Registration 3 3 Add CS Registration Procedure Connect the CSs to the LAN only after completing basic network configuration Appendix...

Page 20: ...tep1 CS Registration Notice When IP address of the Super Master CS is unknown see Appendix B Please see Appendix C about the detail of LED If all CSs displayed in CS Registered List CS Registration is completed even if CS s LED is different You cannot register the following CSs CSs that are not connected to the network CSs that cannot receive radio signals from the Air Sync Master CS Please refer ...

Page 21: ...stration After CS registration Master Slave Master Slave LED Master Green Slave Green far Slave Red slow flash Slave LED Master Green Slave Red slow flash far Slave Red slow flash Slave 6 7 Cancel 8 9 Notice When IP address of the Super Master CS is unknown see Appendix B Please see Appendix C about the detail of LED If all CSs displayed in CS Registered List CS Registration is completed even if C...

Page 22: ...nagement 3 Select the CS which you want to delete and click to check the box 4 Click Delete CS Registration and Click OK The CS which you select are cleared in CS Registered List Notice After deleting the CS which you select reboots automatically In case unexpected Slave CS is registered 3 2 Delete CS Registration 2 2 3 4 ID and Password for administrator ID admin Password adminpass ...

Page 23: ...gement System CS Management 3 Select an Air Sync Group which you want to add 4 Select the Number of CS which you want to add 5 Click Start CS Registration 6 Click OK 7 Then additional CSs appear in CS Registered List and the registration sequence complete automatically 3 3 Add CS Registration ID and Password for administrator ID admin Password adminpass 2 2 3 4 5 ...

Page 24: ...ng either the Web user interface or the CS maintenance tool If after the Tree Survey In case below you can change them by manually setting To need to change the Secondary CS To add a CS at the End of the connecting tree This step is no need if there is only 1 hop to master Note The result of the Tree Survey will be shown in a new pop up window Make sure the pop up blocker is disabled on your brows...

Page 25: ...ll be displayed and all CS s LED become green 5 Click OK in Tree Survey Results window Click Tree Image to see a connection diagram of the CSs If Tree Survey Complete is not displayed check the next page This step is no need if there is only 1 hop to master If the Tree Survey will be conducted for 10 or more CSs use the CS Maintenance Tool instead Tree Survey Results window Tree Image window Click...

Page 26: ...ults window Display Error Message ERROR CS does not have Primary CS Cause A CS has radio signal trouble Solution Please check whether a radio signal obstacle such as a metal shelf a door etc exists near the CS Please refer to 41 006 of technical contents on support site for causes other than the above When Tree survey uncompleted you must click Cancel After clicking Cancel all CSs will restart aut...

Page 27: ...K After clicking OK all CSs will restart automatically Notice If there are two or more Air Sync Group repeat Step1 and 2 for each Air Sync Group 4 1 Tree Survey By WEB UI Step2 Apply Tree Survey Result Cancel 1 3 2 This step is no need if there is only 1 hop to master ...

Page 28: ...vey 3 Select an Air Sync Group which you want to change 4 Change CS Class Primary CS Index and Secondary CS Index Please refer to the Web document The reason for needing Tree Survey 5 Click Apply and Click OK After clicking OK all CSs will restart automatically 4 1 1 Manually Change the Tree structure ID and Password for administrator ID admin Password adminpass Cancel 5 5 5 2 2 3 4 ...

Page 29: ...licking OK all CSs will restart automatically 1 Log in to the Super Master CS When IP address of the Super Master CS is unknown see Appendix B 2 Register a CS to the Air Sync Group for which you want to extend the CS coverage area Please see Section 3 3 3 In the System tab select Tree Survey System Tree Survey 4 Select an Air Sync Group 4 1 2 Manually adding a CS at the end of the Connection Tree ...

Page 30: ...CS User name admin Password adminpass 3 Click Tree Survey Tree Survey Wizard is displayed then click Start 4 After Finish is displayed click Finish button If Execution OK is not displayed check the next page 4 2 Tree Survey By CS Maintenance Tool Step1 Tree Survey 4 3 2 3 2 This step is no need if there is only 1 hop to master ...

Page 31: ...ion might be changed by environmental change CS does not have Secondary CS Cause 1 Secondary CS is not set 2 CS number set as Secondary CS does not exist in the group Solution 1 Set Secondary CS manually if needed 2 Set correct CS number of Secondary CS 4 2 Tree Survey By CS Maintenance Tool Step Error Message This step is no need if there is only 1 hop to master Please refer to 41 006 of technica...

Page 32: ...ry or Primary Secondary and confirm the Tree Structure 2 Click Apply 3 Click OK and click OK After clicking OK all CSs will restart automatically 4 2 Tree Survey By CS Maintenance Tool Step2 Apply Tree Survey Results This step is no need if there is only 1 hop to master 1 2 2 1 3 3 ...

Page 33: ... Configuration structure 5 1 4 Configuration file for IPEI 5 2 Configuration Procedure When you do not use provisioning you can specify SIP server network information an extension name and extension number by Web UI The configuration file is a text file that contains the various settings that are necessary for operating the CS The files are normally stored on a server maintained by your dealer and...

Page 34: ...tored on the provisioning server into the CS When the CS starts up it will automatically acquire the address of the TFTP server using DHCP server option 66 and download the configuration file Pre Provisioning Protocols for Provisioning HTTP HTTPS FTP TFTP 5 1 Overview of Provisioning Explain about the case of DHCP server option 66 ...

Page 35: ...downloads the configuration file for pre provisioning from the TFTP server The CS downloads the configuration file for provisioning from the provisioning server The URL of the server where the configuration file for provisioning is stored is set to the CS STEP1 STEP3 STEP2 STEP4 CS DHCP Server TFTP Server FILE Server STEP1 STEP2 STEP4 5 1 1 Provisioning process By DHCP server option ...

Page 36: ...g from the Redirection server The URL of the server where the configuration file for provisioning is stored is set to the CS The CS downloads the configuration file for provisioning from the provisioning server STEP1 STEP2 STEP3 CS DHCP Server Redirection Server FILE Server STEP1 STEP2 STEP3 5 1 1 Provisioning process By Redirection server ...

Page 37: ...ress of the Super Master CS is unknown see Appendix B 2 In the Maintenance tab select Provisioning Maintenance Maintenance Provisioning Maintenance 3 Enter provisioning server URL to Master File URL 4 Click All Save 5 1 2 How to set provisioning server URL Manual ID and Password for administrator ID admin Password adminpass 2 2 3 4 ...

Page 38: ...1 SIP_PASS_PS1_1 userpass1 PHONE_NUMBER_PS1_2 3331232 SIP_AUTHID_PS1_2 userid2 SIP_PASS_PS1_2 userpass2 Setting for PS2 Setting for PS255 Example of configuration file System Settings System time Syslog Firmware update Provisioning etc Network Settings IP address DNS NTP STUN etc Telephone Settings Call control Tone Telephone SIP CS Flexible etc VoIP Settings Codec RTP Miscellaneous VoIP etc Line ...

Page 39: ...1 userpass1 PHONE_NUMBER_PS1_2 3331232 SIP_AUTHID_PS1_2 userid2 SIP_PASS_PS1_2 userpass2 Setting for PS2 Setting for PS255 You can recognize IPEI code from label on package You can also see it from PS system option menu 5 1 4 Configuration file example for IPEI registration If you want to execute IPEI registration you must write IPEI code in configuration file Tone Option System Option Other Optio...

Page 40: ...enter the port number of the SIP Registrar server that is set to communicate with the CS 5 In Proxy Server Address enter the IP address of the SIP Proxy server 6 In Proxy Server Port enter the port number of the SIP Proxy server that is set to communicate with the CS 7 Click All Save This step can be done by provisioning SIP Server Information 5 2 Configuration Step1 Specifying the SIP Server s Ne...

Page 41: ...elect VoIP Settings VoIP SIP Settings 2 In CODEC Preferences select a codec to use and specify its priority 3 Click All Save CODEC Preferences Information 5 Configuration Step2 Specifying the Preferred Codec This step can be done by provisioning 1 1 2 3 ...

Page 42: ...42 Panasonic Corporation 2017 42 1 Site Survey 2 Basic Network Configuration 3 CS Registration 4 Tree Survey 5 Configuration 6 PS Registration Procedure 6 1 PS Registration ...

Page 43: ...on name in PS Name and Click All Save 4 Press Line1 SIP Setting or Line2 SIP Setting 5 Enter the Phone Number Enter Authentication ID and Authentication Password If necessary 6 Click All Save and click Back 7 Repeat 2 to 5 for each PS 6 1 PS Registration Step1 Specifying the SIP account for each PS This step can be done by provisioning ID and Password for administrator ID admin Password adminpass ...

Page 44: ...Ss to be registered in Available PS and then click To select all available PSs click To deselect PS s click or 3 Click Next 4 Click OK to confirm registration This step can be done by provisioning only IPEI registration 6 1 PS Registration Step2 Start registration of PS 1 2 3 4 ...

Page 45: ...can register an PS to any of the CSs Perform the registration procedure on each PS individually Performing the registration procedure on multiple PSs at the same time may result in an error In this case perform the registration procedure again After registering PSs the Web port will be closed See Appendix A to open the Web port again 1 Display the standby screen above 2 Hold down OK until Please w...

Page 46: ... the service area listening to the tone from PS 1 s receiver to confirm voice quality and handover operation The CS ID and signal strength of the CS you are connected to and the target CS for Handover is displayed on the PS When the signal strength is sufficiently strong the CS ID is displayed in green How to exit PS area check 1 Start the PS in Maintenance mode 2 Select PS area check and then pre...

Page 47: ...r PS registration operation except CS1 and registered CS The reason of this is that CS1 transfers PS registration information to each CS one by one after finishing registration procedure with other various data sent received between CS1 and each CS It takes 5 minutes as maximum This period doesn t depend on the number of CSs or number of PS registering at the same time ...

Page 48: ...twork Configuration 3 CS Registration 4 Tree Survey 5 Configuration 6 PS Registration Procedure Appendix Appendix A How to Open the CS Web port Appendix B How to find out IP address of Super Master CS Appendix C CS s LED change at the time of CS Registration ...

Page 49: ...n and then press OK You may need to enter a system password to access this menu 6 Press NEXT to display the second screen select Enable CS Web and then press OK 7 When the operation is complete CS Web Enabled is displayed Appendix A How to Open the CS Web port Tone Option System Option Other Option System Option Setting Handset H S Information CS Version Enable CS Web ...

Page 50: ...to 192 168 0 241 3 Log in to http 192 168 0 241 4 Input ID and Password for administrator ID admin Password adminpass Method to find out IP address of Super Master CS DHCP server Access to DHCP server and find out IP address of Super Master CS Packet capture software Download packet capture software Register one PS Execute following procedure If PS is registered please execute from step 12 Log in ...

Page 51: ...t automatically Once again please execute 1 to 4 8 In the System tab select PS Registration System PS Registration 9 Click Start PS Registration 10 Select 1 to be registered in Available PS and then click To deselect PS s click or 11 Click Next and click OK to confirm registration Appendix B How to find out IP Address of Super Master CS 9 8 10 8 11 11 ...

Page 52: ...ss NEXT 16 Select Other Option and then press OK 17 Select MasterCSAddress and the press OK Display the Master CS IP address 192 168 0 10 Master CS IP address Appendix B How to find out IP Address of Super Master CS Tone Option System Option Other Option Other Option Setting Handset Change Password Reset Handset MasterCSAddress MasterCSAddress ...

Page 53: ... CS Air Sync Master CS Super Master CS Before CS Registration CS s LED is slow red flashing In case Super Master CS its LED is green After CS Registration CS s LED turns green or without change Coverage area of Master CS Inside Green Outside Slow red flashing Super Master CS Green Air Sync Master CS Slow red flashing Slave CS Inside Slow red flashing Slave CS Outside Slow red flashing Air Sync Mas...

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