Panasonic KX-TW501NZ Operating Instructions Manual Download Page 39

Page: 39 / 44

Useful Information

Battery recharge

Making/answering calls, intercom

I cannot register a handset to a
base unit.

The maximum number of handsets (6) is
already registered to the base unit. Cancel
unused handset registrations from the base
unit (page 27).

Place the handset and the base unit away
from other electrical appliances.

I cannot turn the call divert
feature on.

Call barring feature is turned on. Cancel it
(page 26).

If you still cannot turn the call divert feature on,
contact your service provider.

I cannot turn the call barring
feature on.

Call divert feature is turned on. Cancel it (page
24).

If you still cannot turn the call barring feature
on, contact your service provider.

Problem

Cause/solution

The handset beeps and/or

flashes.

Battery charge is low. Fully charge the
batteries (page 10).

I fully charged the batteries, but

still flashes.

Clean the charge contacts and charge again
(page 11).

It is time to replace the batteries (page 10).

I fully charged the batteries, but
the operating time seems to be
shorter.

Clean the battery ends (

) and the

charge contacts with a dry cloth, and charge
again.

The handset display is blank.

The handset is not turned on. Press

{ih}

for about 1 second to turn the power on.

Problem

Cause/solution

is flashing on the handset.

The handset is too far from the base unit.
Move closer.

The base unit’s AC adaptor is not connected.
Check the connections.

You are using the handset or base unit in an
area with high electrical interference. Re-
position the base unit and use the handset
away from sources of interference.

The handset is not registered to the base unit.
Register it (page 27).

Problem

Cause/solution

TW501NZ(e).book Page 39 Wednesday, September 16, 2009 3:00 PM

Summary of Contents for KX-TW501NZ

Page 1: ... to operate on GSM network GSM900 and GSM1800 Please read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Model No KX TW501NZ GSM Fixed Wireless Phone ...

Page 2: ...ng Calls Making calls 15 Answering calls 16 Useful features during a call 16 Phonebook Handset phonebook 19 Copying phonebook entries 20 Settings and Security Changing the settings 22 Special instructions for settings 24 Special instructions for security 25 Registering a unit 27 Call Log Call log 28 Received list 28 Message Voice mail service 30 Intercom Locator Intercom 31 Handset locator 31 Tran...

Page 3: ...tion Please contact your nearest Panasonic dealer for sales information 1 Replacement batteries may have a different capacity from that of the supplied batteries No Accessory item Part number Quantity 1 AC adaptor PQLV219AL 2 2 Base unit stand 1 1 3 Rechargeable batteries 2 HHR 55AAAB 2 4 Handset cover 3 1 5 Charger 1 6 SIM card cover 4 1 1 2 3 4 5 6 Accessory item Model number Rechargeable batter...

Page 4: ...information L This equipment is designed for use in New Zealand You can expand your phone system by registering optional handsets 6 max to a single base unit Important L Any other handsets for conventional DECT cannot be used Handset optional KX TWA51NZ ...

Page 5: ... waves emitted from this product may cause such devices to malfunction resulting in an accident L Do not allow the AC adaptor to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not allow liquids such as water or foreign materials such as ...

Page 6: ...ions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a unit other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 D...

Page 7: ... INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES and the requirements of the EU Directive 1999 5 EC Your wireless device is a radio transmitter and receiver It is designed not to exceed radio wave exposure limits recommended by international guidelines These guidelines were developed by the independent scientific organisation ICNIRP and include safety margins designed to assure the protection...

Page 8: ...80 915 MHz GSM 1800 1 710 1 785 MHz Rx Frequency range GSM 900 925 960 MHz GSM 1800 1 805 1 880 MHz Output power GSM 900 Class 4 2 W GSM 1800 Class 1 1 W DECT GSM Specifications Power source 220 240 V AC 50 60 Hz Power consumption Base unit Standby Approx 1 3 W Maximum Approx 2 9 W Charger Standby Approx 0 2 W Maximum Approx 3 3 W Operating conditions 5 C 40 C 20 80 relative air humidity dry SIM c...

Page 9: ...the notch on the SIM card cover firmly and slide it in the direction of the arrow 2 Position the SIM card as shown with IC side gold contacts facing down and notched corner facing right Carefully slide the SIM card into the SIM card pocket Important L Ensure that the SIM card is fully inserted so that the SIM card cover can be properly closed 3 Close the SIM card cover after you finish Removing th...

Page 10: ...y PIN locked For details see page 25 L If you insert an invalid SIM card and an error message is displayed page 37 contact your service provider Charger Battery installation L Use only rechargeable Ni MH AAA R03 size L Do NOT use Alkaline Manganese Ni Cd batteries L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged Charge Completed is dis...

Page 11: ...ing the battery ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset and charger with a soft dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is normal for batteries not t...

Page 12: ... T Clear Mute M Dial keypad 0 International call Space insert 1 Call voice mail N INT Intercom O Microphone P Charge contacts Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or To adjust the receiver or speaker volume press to increase the volume or press V to decrease the volume repeatedly while talking...

Page 13: ... outside call 5 Battery level Privacy mode is on page 16 0 New voice mail message received 1 page 30 Someone is using the line 1 Voice mail subscribers only Status Meaning Colour Light pattern Green On The GSM network signal is strong Ready to make receive calls Flashing The base unit is searching for a registered handset to connect to page 27 Amber On The GSM network signal is weak Flashing The b...

Page 14: ...ote L If you select a language you cannot read ih i j OK i V 3 times i i V 2 times i 2 times i V Select your desired language i i ih Date and time 1 j OK 2 V Settings i 3 V Time Settings i 4 V Set Date Time i 5 Enter the current date month and year Example 15 July 2009 1 5 0 7 0 9 6 Enter the current hour and minute Example 9 30 0 9 3 0 L You can select 24 hour or 12 hour clock format AM or PM by ...

Page 15: ...END 2 V Select the desired phone number i 3 V Erase i 4 V Yes i i ih Making an international call The international prefix and the destination country region code should be entered followed by the area code and phone number 1 Press and hold 0 until is displayed 2 Enter the country region code 3 Enter the area code and phone number 4 C Note L Many countries regions include an initial 0 in the area ...

Page 16: ...er volume Press or V repeatedly to select the desired volume while the handset is ringing for an incoming call Note L You can also program the handset ringer volume beforehand page 22 Useful features during a call Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press C T during conversation 2 To return to the conversation press C T again Recall flash...

Page 17: ... between calls press R Note L Please contact your service provider for details and availability of this service in your area For conference call service users network service You can have a conversation with up to 5 parties at the same time using a network service While on a call you can make conference calls in the following 2 situations When receiving another call 1 Press R to answer the 2nd cal...

Page 18: ...put on hold 2 Press 4 and R SEND L Calls are automatically ended after the other parties connect successfully When making another call 1 Enter the phone number i R SEND L Using the handset phonebook k i V Select the handset phonebook entry i R SEND L The 1st call is put on hold 2 After the call is connected press 4 and R SEND L Calls are automatically ended after the other parties connect successf...

Page 19: ...ng by first character using a dial key 1 k L To change the character entry mode R SEND i V Select the character entry mode i 2 Press the dial key 0 to 9 which contains the character you are searching for page 33 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected ...

Page 20: ...andset number you wish to send the phonebook entry to L When an entry has been copied Completed is displayed L To continue copying another entry V Yes i i Find the desired entry i 4 ih Copying all entries 1 k i j OK 2 V Copy All i 3 V To Handset i 4 Enter the handset number you wish to send the phonebook entry to L When all entries have been copied Completed is displayed 5 ih Copying phonebook dat...

Page 21: ...Phonebook 21 5 ih Note L If you transfer phonebook data from a blank SIM card the transfer process is completed but with no affect whatsoever to the receiving handset s phonebook data ...

Page 22: ...V or to select the desired setting i L This step may vary depending on the feature being programmed L To exit the operation press ih Note L For other top menus please refer to each chapter L In the following table indicates the default settings L The current item or setting is indicated by on the display Top menu Sub menu 1 Sub menu 2 Page Settings Time Settings Set Date Time 1 14 Alarm 24 Tone Se...

Page 23: ... this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 5 This feature allows you to display the current network in standby mode 6 If you want to view the caller s phone number after lifting up the handset to answer a call turn off this feature USSD Unstructured Supplementary Service Data This unit is USSD compa...

Page 24: ...after the alarm sounds Call divert network service This feature allows the unit to divert incoming calls to another phone number Contact your service provider for details and availability of this service Important L Call divert may not work if call barring is activated page 26 Activating cancelling call divert 1 j OK 2 V Settings i 3 V Call Settings i 4 V Call Divert i 5 V Voice Calls i L To cance...

Page 25: ...imes the SIM card is permanently locked The SIM card will need to be replaced as all information stored will be lost Contact your service provider for further information Setting the PIN code request Your PIN code is requested when you turn the base unit on after initially inserting a PIN locked SIM card turn the base unit on after turning this feature on Once you enter PIN code you don t need to ...

Page 26: ...t Outgoing Calls or Incoming Calls i 5 V Select Activate or Cancel i L When you select Activate for outgoing calls select the desired following option i Int l Calls All Except Home All L When you select Activate for incoming calls select the desired following option i When Roaming All 6 Enter the 4 digit barring password i j OK 7 ih Note L If you enter the incorrect barring password 3 times it the...

Page 27: ...ng press the same button to stop Then repeat this step 6 Handset When the handset has been registered successfully you hear a confirmation tone long beep and w stops flashing Note L When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration or the registration of another handset th...

Page 28: ... is received and it matches a phone number stored in the handset phonebook the stored name in the handset phonebook is displayed and logged in the received list Received list Important L Only 1 person can access the received list at a time L Make sure the unit s date and time setting is correct page 14 Viewing the received list and calling back 1 j OK 2 V Caller ID i 3 Press V to search from the m...

Page 29: ...ll Log 29 Storing caller information to the handset phonebook 1 j OK 2 V Caller ID i 3 V Select the desired entry i j OK 4 V Add Phonebook i 5 To store the name continue from step 3 Adding entries page 19 ...

Page 30: ...ur service provider s voice mail access number Once you have stored your voice mail access number you can dial it automatically 1 j OK 2 V Messages i 3 V Voice Mail i 4 V Voice Mail No i 5 Enter the voice mail access number 21 digits max i j OK 6 V Save i i ih Note L The voice mail access number has been factory preset so you do not need to follow these steps unless the number has to be changed Li...

Page 31: ...en 2 handsets Note L You can also have a conference call using network services For details see page 17 1 During an outside call press INT to put the call on hold L k flashes to indicate the outside call is on hold 2 Enter the desired handset number you want to transfer to 3 Wait for the paged party to answer L If the paged party does not answer press INT to return to the outside call 4 To transfe...

Page 32: ...nto the round openings on the unit then slide the unit down to secure it Note L Make sure that the wall is strong enough to support the weight of the unit To attach the base unit stand Place the base unit stand by fitting the tab into the slot on the base unit Then slide the stand until it clicks B A Screws Not supplied 83 mm Longer than 20 mm Space 2 mm ...

Page 33: ...l characters or numbers Press to switch between uppercase and lowercase To enter another character located on the same dial key press to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I When in these entry modes except Numeric you can select w...

Page 34: ...formation 34 Greek character table M Extended 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase ...

Page 35: ...Useful Information 35 Cyrillic character table P ...

Page 36: ...enter PIN or PUK code until the SIM card will become locked Enter the correct PIN or PUK code GSM Out of Area L There is no network service in your current location Check the current status page 13 and move the base unit to a new location until the GSM network indicator lights green Incomplete L The receiver s phonebook memory is full Erase the unnecessary phonebook entries from the other handset ...

Page 37: ...git PUK code i 2 Enter the new PIN code 4 to 8 digits i 3 Re enter the new PIN code 4 to 8 digits for verifying i SIM is not available L This unit is set to accept only certain SIM cards page 8 Contact your service provider for further information L You entered the incorrect PUK code 10 times and the SIM card is permanently locked Contact your service provider for further information Display messa...

Page 38: ...es page 10 L Check the connections page 10 L Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again L The handset has not been registered to the base unit Register the handset page 27 The handset phonebook entries I copied from the SIM card are not displayed correctly L Only characters shown in the character entry tables...

Page 39: ... and or 7 flashes L Battery charge is low Fully charge the batteries page 10 I fully charged the batteries but 7 still flashes L Clean the charge contacts and charge again page 11 L It is time to replace the batteries page 10 I fully charged the batteries but the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again The handset di...

Page 40: ... and move the base unit to a new location until the GSM network indicator lights green L The handset is too far from the base unit Move closer and try again L Another unit is in use Wait and try again later L Outgoing calls are barred Cancel the outgoing call bar settings page 26 I cannot receive a call L The base unit s AC adaptor is not connected Check the connections L The base unit is not in a...

Page 41: ...bal System for Mobile communications The name given to the advanced digital technology that your phone uses Password In these instructions the word password used for the control of call barring Supplied by your service provider PIN Personal Identification Number used for SIM card security supplied by your service provider If the incorrect PIN code is entered 3 times the SIM card is locked PUK PIN ...

Page 42: ...9 272 0178 NOTE THIS EXPRESS WARRANTY IS OFFERED AS AN BENEFIT AND DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b In...

Page 43: ... Handset Deregistration 27 Locator 31 Registration 27 I Intercom 31 International call 15 K Keytones 22 M Making calls 15 Missed calls 28 Mute 16 My numbers 20 P Pause 16 Phonebook 19 Phonebook copy 20 PIN 25 41 Power failure 11 Power on off 14 Privacy mode 16 PUK 14 41 R Recall flash 16 Received list 28 Received list edit 28 Redialling 15 Ringer tone 22 S Security 25 SIM 9 41 Speakerphone 15 T Tr...

Page 44: ... reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2009 Serial No Date of purchase found on the back of the base unit Name and address of dealer Customer Support Centre Tel No 09 272 0178 or website www panasonic co nz Attach your purchase receipt here Sales Department 350 Te Irirangi Drive East Tamaki Priv...

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