Preparatio
n
Useful Info
rmation
Answering
System
T
e
lephone System
97
Troubleshooting
The handset does not display
the caller’s name and/or phone
number.
•
You need to subscribe to Call Display service.
•
Other telephone equipment may be interfering
with your phone. Disconnect it and try again.
•
Other electrical appliances connected to the
same outlet may be interfering with Call
Display.
•
Telephone line noise may be affecting Call
Display.
•
The caller requested not to send his/her caller
information (p. 43).
•
If a call is being transferred to you, the caller
information will not be displayed.
•
If a (separate) Call Display box is connected
between the base unit and the telephone wall
jack, disconnect the Call Display box or plug
the unit directly into the wall jack.
•
If the unit is connected to a telephone line with
DSL service, the unit may not display caller’s
name and/or phone number properly. We
recommend the addition of connecting a noise
filter (contact your DSL service provider) to
the telephone line between the base unit and
the telephone line jack.
The handset display exits the
Caller List or phone book.
•
Do not pause for over 60 seconds while
searching.
The Ringer/Message Alert
indicator flashes slowly when
the handset is not ringing and
in use.
•
The Message Alert is turned on and new
messages have been recorded. Turn the
Message Alert off (p. 34) or listen to the new
messages (p. 74, 75, 81).
You cannot have a
conversation using the
headset.
•
Make sure the optional headset is connected
properly (p. 88).
•
If “
SP-phone
” is displayed on the handset,
press
[
C
]
to switch to the headset.
Problem
Cause & Remedy
TG6500C_Usefulinfo.fm Page 97 Thursday, September 30, 2004 4:58 PM
