Troubleshooting
76
Answering System
Problem
Cause & Remedy
The Answering System is on,
but incoming messages are
not recorded.
•
The recording time is set to “Greeting only”.
Select “1 minute”, “2 minutes” or “3 minutes”
(p. 25).
•
Memory is full. Erase unnecessary messages
(p. 59).
“
” is displayed
and the ANSWER ON indicator
flashes rapidly, and no new
messages are recorded.
•
Memory is full. Erase unnecessary messages
(p. 59).
You cannot operate the
Answering System from the
base unit or the cordless
handset.
•
If more than one other unit is in use, you may
not be able to operate the Answering System.
Try again later.
•
If another user is listening to messages or the
Answering System is handling a call, you
cannot operate the Answering System.
Try again later.
You cannot operate the
Answering System from a
touch tone phone.
•
Make sure you enter the correct remote code
(p. 62).
•
The Answering System may not respond if
the tones are too short to activate the unit.
Press each button firmly.
•
The Answering System is off. Turn it on
(p. 64).
When you play back
messages or you turn the
Answering System on, the unit
announces the wrong day.
•
The date and time may be set incorrectly. Set
the date and time again (p. 18).
Caller ID information is not
displayed during message
playback (p. 58).
•
Caller ID information will not be displayed
– if a call is transferred to the Answering
System, and the caller leaves a message
(p. 60), or
– if the Caller List is renewed and the Caller
List item is erased (p. 34).
MESSAGE FULL
TG2970.book Page 76 Friday, October 15, 2004 6:21 PM