Panasonic KX-TG2000CB Operating Instructions Manual Download Page 102

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102

Before Requesting Help

Remedy

•

If another call is received on the same line
while;
– the Automated Attendant System or

Answering System is responding to a call,
or

– a call is placed on hold,
the caller information will not be displayed.

•

The line mode selection is incorrect. See
page 60.

•

If the last number dialed was more than 32
digits long, the number will not be redialed.

•

Access numbers entered after pressing

(TONE)

will not be included when redialing.

•

The

(REDIAL)

button also functions as the

(PAUSE)

button. It will redial the last

number dialed if pressed at the outset of a
call (p. 31). If another number has been
dialed first, it will operate as a pause button
(p. 48).

•

When the headset is connected (p. 91), you
must use the headset to talk with the caller.
To have a normal cordless phone
conversation, disconnect the headset.

•

Make sure that the headset is plugged into
the headset jack properly (p. 91).

•

Charge the battery fully (p. 16).

•

Clean the charge contacts and charge
again (p. 16, 17).

•

Install a new battery (p. 93).

•

This is normal.

Problem

When a second call is
received on the same line,
the unit does not display
the new caller’s
information.

You cannot redial the last
number dialed.

You cannot have a
conversation using the
handset.

You cannot have a
conversation using the
headset.

“

Recharge

” is displayed,

“

” flashes or the unit

beeps intermittently.

You charged the battery
fully, but “

Recharge

” is still

displayed and/or “

”

still continues to flash.

The CHARGE indicator
light does not go out while
charging.

Summary of Contents for KX-TG2000CB

Page 1: ... R 2 4GHz Multi Handset Cordless Phone System Model No KX TG2000CB Pulse or tone dialing capability Operating Instructions PLEASE READ BEFORE USE AND SAVE Charge the handset battery for about 8 hours before initial use 2 LINE ...

Page 2: ...le are telephone company services After subscribing to Call Display this phone will display a caller s name and phone number Visual Call Waiting which displays a second caller s name and phone number while the user is on another call requires a subscription to both Call Display and Call Waiting 2 Before Initial Use ...

Page 3: ... one Backup Battery p 12 4 Wire Telephone Line Cord with Green Plugs p 14 15 one Handset Cord p 13 Charger p 16 Belt Clip p 18 one one 2 Wire Telephone Line Cord with Transparent Plugs p 15 one CHARGE To use more than one cordless handset please purchase the optional cordless handset KX TGA200CB The charger is included ...

Page 4: ...ireless radio waves For maximum distance and noise free operation the recommended base unit location is Away from electrical appliances such as a TV personal computer or another cordless phone In a HIGH and CENTRAL location with no obstructions such as walls Raise the antenna The battery is beneath this cover Note If you use the cordless handset near a microwave oven which is being used noise may ...

Page 5: ...One Handset 27 Making Calls 28 With the Base Unit 28 With the Cordless Handset 30 Answering Calls 32 Using the Other Line During a Conversation 33 Intercom 34 Making Intercom Calls 34 Answering Intercom Calls 35 Transferring a Call 36 Conference 37 Using the Directory 38 Storing Names and Numbers in the Directory 38 Base Unit Handset Base Unit Handset Base Unit Handset Base Unit Handset Base Unit ...

Page 6: ...he Auto Talk Feature 53 Selecting the Ringer Pattern 53 Calling Line Selection 54 Setting Call Restriction Numbers 55 Incoming Call Tone 56 Setting the PIN 57 Registering Optional Cordless Handsets Using the PIN 58 Cancelling Cordless Handset Registration 59 Selecting the Line Mode 60 Erasing the Directory Caller List and Redial List 60 Chapter 4 Voice Mail System Automated Attendant System Answer...

Page 7: ... Remaining Recording Time and Number of Messages 81 Message Menu Mode 82 Automatic Message Delete Feature 82 Erasing All Messages in Mailboxes 83 Remote Operation from a Touch Tone Phone 84 How to Access the Voice Mail System 84 Pager Call 87 Storing a Pager Number 87 Storing the Pager Display Number 88 Setting the Unit to Call a Pager 89 Chapter 5 Useful Information Using an Optional Headset 90 C...

Page 8: ...ED ATTENDANT 1 2 3 4 6 7 8 ALL INTERCOM TRANSFER 5 LINE 1 CALL DISPLAY Antenna p 4 13 Display p 11 PAUSE EDIT Button p 41 45 48 CALL WAIT FLASH Button p 48 52 CONF Conference Button p 37 REDIAL Button p 29 LINE 2 Button and Indicator p 28 30 32 33 HOLD Button p 30 33 DIGITAL SP PHONE Speakerphone HEADSET Button and Indicator p 28 32 34 90 MIC Microphone p 28 32 65 71 BATTERY Indicator p 12 INTERCO...

Page 9: ...LINE 2 CALL DISPLAY 2LINE 2 LINE DIGITAL CORDLESS ANSWER ON AUTOMATED ATTENDANT Headset Jack p 90 LINE 1 ANSWER ON Button and Indicator p 64 70 LINE 2 ANSWER ON Button and Indicator p 64 70 STOP Button p 74 80 CLEAR Button p 39 41 47 59 75 ENTER Button p 19 22 38 46 Navigator Key I H p 19 29 40 43 64 70 EXIT Button p 19 40 43 65 71 FUNCTION Button p 19 38 VOICE MAIL Button p 73 79 Cover Memory Car...

Page 10: ... TUV 8 WXYZ 9 OPER 0 LINE1 LINE2 Antenna Display p 11 TALK Button p 30 32 35 CLEAR Button p 39 41 47 59 78 Navigator Key H I p 19 31 40 43 FUNCTION EXIT Button p 19 40 43 52 TONE Button p 51 REDIAL PAUSE EDIT Button p 31 41 45 48 CALL WAIT FLASH Button p 48 52 LINE 2 Button p 30 32 33 Headset Jack p 91 ENTER Voice Mail Button p 19 66 76 79 CONF Conference Button p 37 INTERCOM HOLD TRANSFER Button ...

Page 11: ... is at least one new message in your mailbox p 76 During playback it will be displayed 12 00AM JAN 1 AHandset In Use Icon C Off invisible The line is free On The line is being used Flashing A call is on hold The Automated Attendant System or Answering System is responding to a call p 63 70 Flashing quickly A call is being received CThe battery icon indicates the battery strength p 17 DThe handset ...

Page 12: ...ows the battery strength Full to Medium The indicator lights Low The indicator flashes No power The indicator light is off Installing the Backup Battery in the Base Unit A rechargeable Ni Cd battery works as emergency power during a power failure The fully charged backup battery provides the base unit with a minimum of 20 minutes operation The battery is charged in the base unit while the AC adapt...

Page 13: ...uring use The BATTERY indicator lights while the AC adaptor is connected with the backup battery installed p 12 If your unit is connected to a PBX which does not support Call Display services you cannot access those services Connecting the Handset and AC Adaptor Handset Handset Cord Power Outlet AC 120 V 60 Hz AC Adaptor Fasten the AC adaptor cord to prevent it from being disconnected Hook Raise t...

Page 14: ...ecting the Telephone Line Cord s Connect the telephone line cord s to the base unit To connect a two line telephone jack Two Line Telephone Jack CA14A 4 Wire Telephone Line Cord with GREEN Plugs LINE 2 LINE 1 2 GREEN Plug ...

Page 15: ...acks CA11A LINE2 LINE1 4 Wire Telephone Line Cord with GREEN Plugs 2 Wire Telephone Line Cord with TRANSPARENT Plugs If you use the unit as a single line telephone only LINE 2 LINE 1 2 TRANSPARENT Plug Single Line Telephone Jacks CA11A 2 Wire Telephone Line Cord with TRANSPARENT Plugs With this connection you can only use LINE 1 LINE1 ...

Page 16: ...e Place the cordless handset on the charger and charge for about 8 hours before initial use Make sure the handset faces forward as shown The CHARGE indicator lights If you charge the discharged battery it will be charged quickly In that case the handset may feel warm This is normal Power Outlet AC 120 V 60 Hz AC Adaptor Fasten the AC adaptor cord to prevent it from being disconnected Bottom of the...

Page 17: ...the battery life The battery cannot be overcharged Handset battery information After your Panasonic battery is fully charged p 16 Operation While in use TALK Up to about 8 hours While not in use Standby Display prompt Battery strength Handset battery strength You can check the battery strength on the handset display The battery strength is shown as in the chart below Fully charged Medium Low Needs...

Page 18: ...e belt clip To attach the belt clip To remove the belt clip 3 cm 13 16 Wall Template To Power Outlet Screws 3 cm 13 16 Wall Mounting for the Charger The charger can be wall mounted Install screws using the wall template below Connect the AC adaptor Mount the charger then slide it down Installation ...

Page 19: ...d to select or save a programming setting 6 When programming is complete a confirmation tone sounds The display will return to the main menu or the sub menu if the function item is in the sub menu You can continue programming other items To return to the standby mode press EXIT Ex Ringer setting is at the arrow Useful information You can go back to the previous display by pressing I except when en...

Page 20: ...ure that the base unit is in the standby mode Base Unit To select French 1 Press FUNCTION 2 Press or until the arrow points to Change language 3 Press H The current setting is displayed 4 Select French by pressing or 5 Press ENTER A beep sounds To return to the standby mode press EXIT Voice mail Pager setting HChange language Change language English ENTER Save Change language French ENTER Save Cha...

Page 21: ...ow points to Registration and press H 3 Press or until the arrow points to HS registration and press H 4 Cordless handset Press FUNCTION 5 Press or until the arrow points to Registration and press H 6 While HS registration is at the arrow press H Handset registering 7 Base unit cordless handset Wait until a beep sounds on the base unit and handset and until both of the displays show the assigned h...

Page 22: ...The Call Display information will automatically adjust the clock for daylight saving time If a power failure occurs the adjusted date time will be retained for at least 20 minutes with the backup battery fully charged p 12 Readjust if the date time is flashing on the display When entering the time in step 3 you cannot enter numbers greater than 12 Do not use military time To set 13 00 hours enter ...

Page 23: ...e current settings are displayed 4 Select Puls Pulse or Tone by pressing or for each line To move to the other line press H or I Selecting the Dialing Mode If your lines have touch tone service set to Tone If rotary or pulse service is used set to Pulse Select the mode for each line Your phone comes from the factory set to Tone Make sure that the base unit is in the standby mode Base Unit Dial mod...

Page 24: ...step 4 The ringer will sound at the LOW level You can also select the ringer volume while a call is being received Press or while the unit is ringing To turn the ringer off for each line use the ring group feature p 25 1 Press FUNCTION 2 Press or until the arrow points to Ringer setting and press H 3 While Ringer volume is at the arrow press H The current volume is displayed 4 Press to increase or...

Page 25: ...ine Make sure that the base unit is in the standby mode Base Unit Ring group L2 HExt 123456780 ENTER Save HRing group L1 Ext 123456780 IH 7 Press ENTER A beep sounds The extensions removed from the ring group of the line will not ring and will not receive Call Display information for incoming calls on the line Ex Extension 1 5 7 and 0 base unit will not ring for incoming calls on LINE 2 To program...

Page 26: ...p 52 Call restrict p 55 Line setting Line selection p 54 Set line mode p 60 Call display C WTG option p 49 Voice mail Set password p 62 Call monitoring p 80 Message menu p 82 Recording mode p 80 Delete message p 83 Remaining space p 81 Auto msg delete p 82 Pager setting Pager number p 87 Pager on off p 89 Pager display p 88 Calling pager p 88 Change language p 20 Registration Set PIN p 57 HS regis...

Page 27: ...ith the base unit and 4 handsets For example 2 pairs of handsets are engaged in separate intercom calls while the base unit is engaged in an external call Allows two external calls while simultaneously conducting one intercom call For example the base unit and a handset are engaged in separate external calls while another handset is engaged in an intercom call with another handset External call on...

Page 28: ...ess DIGITAL SP PHONE and start again from step 1 After a few seconds the display will show the length of the call 3 When the other party answers talk into the MIC microphone 4 To hang up press DIGITAL SP PHONE The indicator lights go out In step 1 you can select a line by pressing a line button whose indicator is not lit instead of pressing DIGITAL SP PHONE If more than one handset is in use you m...

Page 29: ...EDIAL until the desired number is displayed You can scroll between numbers by pressing or To exit the list press EXIT 3 Lift the handset or press DIGITAL SP PHONE To erase an item repeat steps 1 and 2 and press CLEAR If No items stored is displayed the list is empty Hands free Digital Duplex Speakerphone For best performance please note the following Talk alternately with the caller in a quiet roo...

Page 30: ...e by pressing the line button whose line status icon is not displayed instead of pressing TALK If the base unit and another handset or 2 other handsets are in use you may not be able to make a call In that case System is busy Please try again later is displayed If the unit detects a problem an error message will be displayed p 95 To release the hold Press the line button whose indicator is flashin...

Page 31: ...al using the redial list The last 10 phone numbers dialed with the handset are stored in the redial list 1 Press REDIAL The last number dialed is displayed 2 Press REDIAL until the desired number is displayed You can scroll between numbers by pressing or To exit the list press EXIT 3 Press TALK To erase an item repeat steps 1 and 2 and press CLEAR If No items stored is displayed the list is empty ...

Page 32: ...lly selected when you answer the call If you subscribe to a Call Display service the calling party information will be displayed after the first ring p 42 In order to view the Call Display information please wait until the second ring to answer a call With the Base Unit You can answer a call by simply lifting the handset To hang up replace the handset Using the digital duplex speakerphone 1 Press ...

Page 33: ...2 You can delete the two tones incoming call tone for the cordless handset You can set the two tones for the base unit See page 56 With the base unit 1 Ex If you are using LINE 1 Press HOLD to put the first call LINE 1 on hold The LINE 1 indicator flashes 2 Press the other line button LINE 2 to make or answer a second call The LINE 2 indicator lights 3 To return to the first call LINE 1 press the ...

Page 34: ...sets ring for 1 minute To stop paging press DIGITAL SP PHONE 2 When the other party s voice is heard lift the handset or talk into the MIC microphone The display will show the length of the call and the handset in use icon 3 To end the intercom replace the handset or press DIGITAL SP PHONE Paging ALL Ex Paging all Handsets Ex Paging Handset 1 Calling 0 1 Intercom 00 00 00 Ex Handset 1 answered Off...

Page 35: ... the intercom replace the handset or press DIGITAL SP PHONE With the cordless handset After the rings press TALK or lift the handset off the charger To end the intercom press TALK or place the handset on the charger During an intercom call If an incoming call is being received the line indicator on the base unit will flash quickly or the handset user will hear two tones incoming call tone p 56 To ...

Page 36: ... is put on hold and Press extension No to transfer is displayed 2 To page the base unit enter 0 To page another handset enter the extension number 1 to 8 3 If required wait for the paged party to answer and you can announce the transfer If not required go to step 4 If the paged party does not answer press the relevant line button 4 To complete the transfer press TALK or place the handset on the ch...

Page 37: ...age another handset enter the extension number 1 to 8 3 When the paged party answers press CONF to make a conference call To hang up both lines For the base unit replace the handset or press DIGITAL SP PHONE For the cordless handset press TALK or place the handset on the charger To hang up only one line press the line button for the party with which you want to continue talking To put both lines o...

Page 38: ...ER Next 0987654321 ENTER Save If a pause is required for dialing PAUSE can be stored in a phone number in step 5 This counts as one digit p 48 If the display shows Memory is full in step 2 press EXIT and erase other stored items from the directory p 41 Using the Directory Base Unit Handset You can store names and phone numbers in both the base unit and cordless handset directories The base unit ca...

Page 39: ...as shown below 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 10 11 1 A B C a b c 2 D E F d e f 3 G H I g h i 4 J K L j k l 5 M N O m n o 6 P Q R S p q r s 7 T U V t u v 8 W X Y Z w x y z 9 Number of times key is pressed Keys I H CLEAR Moves the cursor to the left Moves the cursor to the right To enter another character using the same number key move the cursor to the next space Erases characters T To Tom ...

Page 40: ... I or H to enter the directory 2 Press the dialing button for the first letter of the desired name until any name with the same initial is displayed see table on page 39 Ex To find Frank press 3 until the first item under F is displayed 3 Press until the name is displayed 4 If using the base unit Lift the handset or press DIGITAL SP PHONE OR If using the cordless handset Press TALK The number is d...

Page 41: ...eed to change the number go to step 7 6 Add a number to the current number Pressing CLEAR erases the digit to the left of the cursor To erase all digits press and hold CLEAR 7 Press ENTER A beep sounds To edit other items start again from step 2 To return to the standby mode press EXIT Erasing an Item in the Directory Make sure that the base unit cordless handset is in the standby mode 1 Press I o...

Page 42: ...ternately Caller information cannot be displayed in the following cases If the caller dialed from an area which does not provide a Call Display service the display will show Unavailable Name No If a long distance call is identified and the caller s name and or number cannot be received the display will show Long distance If the caller has requested not to display his her information the display wi...

Page 43: ...T 10 new callers H Directory JACK SMITH 1 234 567 8901 3 10P JUN 9 With the cordless handset Make sure that the cordless handset is in the standby mode 1 Press or to enter the list The number of new calls is displayed 2 To search from the most recent call press To search from the oldest call press To scroll between callers press or 3 To exit the list press EXIT 10 new callers H Directory CINDY TUR...

Page 44: ... DIGITAL SP PHONE In some cases you may have to edit the number before dialing p 45 Ex You may have to delete 1 and the area code If a phone number is not displayed in the caller information you cannot call back that caller With the cordless handset 1 Press or to enter the list The number of new calls is displayed 2 Press or to find the desired caller 3 Press TALK The displayed phone number is dia...

Page 45: ... Phone no Area code Phone no Phone no Area code Phone no FRED PARKER 1 234 321 5555 11 20A JAN 12 FRED PARKER 1 234 321 5555 11 20A JAN 12 FRED PARKER 1 321 5555 11 20A JAN 12 FRED PARKER 321 5555 11 20A JAN 12 FRED PARKER 234 321 5555 11 20A JAN 12 a b c d 4 After editing the number you can continue with calling back or storing procedures To call back if using the base unit lift the handset or pr...

Page 46: ... the Caller List into the directory Make sure that the base unit cordless handset is in the standby mode Save directory ENTER Yes 2 Press or to find the desired caller If the number requires editing see page 45 3 Press ENTER 4 Press ENTER again Enter name IH ENTER Save CINDY TURNER 1 234 456 7890 11 20A JAN 12 If the display shows Memory is full in step 3 press EXIT To erase stored items from the ...

Page 47: ... 1 Press or to enter the list 2 Press CLEAR To stop erasing press I 3 Press CLEAR A beep sounds and all entries are erased Clear Make sure this display is shown 0 new caller H Directory All clear I No CLEAR Yes All clear 1 Press or to enter the list 2 Press or to find the caller you want to erase from the caller list 3 Press CLEAR A beep sounds and the information is erased To erase other items re...

Page 48: ...ng Call Waiting ID Service Visual Call Waiting Call Waiting ID Service allows the base unit and cordless handset to display a second caller s information After you hear a call waiting tone while talking the display will show the caller s name with the phone number and Waiting Please contact your telephone company for details and availability in your area Base Unit Handset NANCY BROWN 1 000 222 333...

Page 49: ...n to the standby mode press EXIT To turn the C WTG Call Waiting option mode off select Off in step 4 Call Waiting Deluxe Service This unit is compatible with a Call Waiting Deluxe Service offered by your telephone company After subscribing Call Waiting Deluxe Service not only allows the base unit and cordless handsets to display the second caller s information on the same line but also offers you ...

Page 50: ...hold Annc Plays the pre recorded busy message from the Announcement telephone company for the second caller Ex We are not available now and hangs up the second call Fwd Forward Forwards the second call to a voice mail service provided by your telephone company if applicable Forward does not work with the built in voice mail because this function is proprietary to a telephone company s voice mail s...

Page 51: ...to tone You can enter numbers to access an answering service electronic banking service etc When you hang up the mode will return to pulse Access numbers entered after pressing TONE will not be included when redialing Base Unit Handset After selecting Ans Answer or Hold You can choose one of the following options Return to return to the waiting call Drop to hang up the current call and answer the ...

Page 52: ...ting the flash time for each line The flash time depends on your telephone exchange or host PBX You can select from flash times 700 600 400 300 250 110 100 or 90 ms milliseconds Your phone comes from the factory set to 700 ms Make sure that the base unit is in the standby mode Base Unit Base Unit Handset 4 Select the desired time by pressing or for each line To move to the other line press H or I ...

Page 53: ...H 3 Press or until the arrow points to Auto talk and press H The current setting is displayed Auto talk On ENTER Save Selecting the Ringer Pattern You can select the desired ringer patterns of the base unit and cordless handsets 4 patterns are available for each line Your phone comes from the factory set to pattern 1 Programming must be carried out separately for the base unit and cordless handset...

Page 54: ...R A beep sounds To return to the standby mode press EXIT 1 Press FUNCTION 2 If using the base unit Press or until the arrow points to Line setting and press H OR If using the cordless handset Press or until the arrow points to Talk selection and press H 3 While Line selection is at the arrow press H The current setting is displayed Auto A free line will be selected LINE 1 has priority when making ...

Page 55: ...the number again to delete To erase all the numbers press CLEAR 8 Press ENTER A beep sounds Ex Phone numbers starting with 111 are restricted for handsets 2 4 and the base unit To store a second call restriction number start again from step 3 To return to the standby mode press EXIT 1 Press FUNCTION 2 Press or until the arrow points to Dial setting and press H 3 Press or until the arrow points to ...

Page 56: ...es if a call arrives If you set to ON this incoming call tone will be heard for as long as the other line rings To delete this incoming call tone set to OFF To set the incoming call tone to sound twice set to 2 Your base unit comes from the factory set to OFF Your cordless handset comes from the factory set to ON Programming must be carried out separately for the base unit and cordless handset s M...

Page 57: ... PIN is required for registration of the cordless handsets p 58 Make sure that the base unit is in the standby mode Base Unit Enter new PIN again ENTER Save To change the PIN 1 Press FUNCTION Press or until the arrow points to Registration and press H 2 While Set PIN is at the arrow press H 3 Enter the current PIN and press ENTER 4 Enter a new 4 digit PIN and press ENTER 5 Enter the new PIN again ...

Page 58: ... registration Enter PIN ENTER Set To return to the standby mode press EXIT The handset number 1 to 8 will be displayed on the handset Handset5 registered Base Unit Cordless Handset Registering Optional Cordless Handsets Using the PIN The included cordless handset has been pre registered with the base unit You will have to register optional cordless handsets Handsets will not operate unless registe...

Page 59: ...press I 6 Press CLEAR A beep sounds and Clear is displayed To cancel registration of another handset start again from step 3 To return to the standby mode press EXIT Deregister Handset3 I No CLEAR Yes Cancelling Cordless Handset Registration If you no longer need to use a cordless handset or if you need to register a handset to a different base unit of the same model it may be necessary to cancel ...

Page 60: ... H 3 Press or until the arrow points to Set line mode and press H The current settings are displayed Line mode Line1 Line2 A A Erasing the Directory Caller List and Redial List You can erase all entries in the directory caller list and redial list Programming must be carried out separately for the base unit and cordless handset s Make sure that the base unit cordless handset is in the standby mode...

Page 61: ...xes you can use is equal to the number of registered handsets The base unit and handset users can use the Voice Mail System by accessing their mailboxes Each cordless handset user can only access his her own mailbox The general delivery mailbox is managed by the base unit user operator The cordless handset users can access this mailbox The following functions are possible listening to messages lef...

Page 62: ...d using the base unit and each personal mailbox password must be stored using the handset Make sure that the base unit cordless handset is in the standby mode Base Unit Handset 1 Press FUNCTION and press or until the arrow points to Voice mail and press H 2 While Set password is at the arrow press H The password is displayed 3 Enter a password using a 4 digit number If you enter a wrong number pre...

Page 63: ... When a caller calls a line to which the Automated Attendant System is assigned the caller will first hear a greeting message You can record this message yourself or use the pre recorded message p 64 65 Call is received Automated Attendant System The automated attendant announces the greeting message 3 times Caller presses the required extension number 1 to 8 and Caller presses 0 and for the opera...

Page 64: ... played The relevant line s auto attendant icon will be displayed Auto answering Prerecord greet L1 H Change Auto attendant HAuto answering H Set Line1 Auto attendant Prerecord greet We recommend you record brief greeting messages see sample on next page in order to leave more time for recording new messages If you do not record a greeting message the following pre recorded greeting message will b...

Page 65: ...ting1 through Greeting5 5 Press H 6 Press H to start recording 7 After the tone talk clearly about 8 inches 20 cm away from the MIC microphone To end press H If the elapsed recording time exceeds 2 minutes the unit will stop recording The recorded message will be played To change the message press 1 and start again from step 6 8 Press 2 to select the message The relevant line s auto attendant icon...

Page 66: ... Handset To select change the recorded greeting message If the line s ANSWER ON indicator lights press the ANSWER ON button to turn it off 1 Press the line s ANSWER ON button and press H within 10 seconds 2 Select Auto attendant by pressing or and press H 3 Select Greeting1 through Greeting5 by pressing or and press H You can go back to the previous display by pressing I 4 To select the message pr...

Page 67: ...nswer mode is ON callers will hear a pre recorded personal greeting message after reaching your handset s mailbox as follows Sorry no one is available to answer the call Please leave a message at the tone You can also record your own greeting message of up to 2 minutes Handset To erase the recorded message Follow steps 1 and 2 Press 3 while the message is being played The unit will answer with the...

Page 68: ...tension or leave a message in the general delivery mailbox following the Incomplete Call Handling Menu Caller specifies an extension Handset Answer mode OFF Handset Answer mode ON Incomplete Call Handling Status Busy Call taken within 5 rings The personal greeting message is announced after the third ring The Incomplete Call Handling Menu is announced 3 times To leave a message press 1 To call ano...

Page 69: ...ist of options Incomplete Call Handling Menu is announced to guide the caller The caller can leave a message in the general delivery mailbox or call an extension The operator will also be responsible for answering and handling calls that have been transferred Caller specifies the operator Busy Call taken within 5 rings Not answered within 5 rings Talk Incomplete Call Handling Status Records a mess...

Page 70: ...tem and select the pre recorded greeting message If the line s ANSWER ON indicator lights press the ANSWER ON button to turn it off Base Unit 1 Press the line s ANSWER ON button The ANSWER ON indicator lights The current setting is displayed 2 Press H within 10 seconds 3 While Auto answering is at the arrow press H The current setting is displayed 4 Select the number of rings 2 to 7 or Toll saver ...

Page 71: ...stop recording The recorded message will be played To change the message press 1 and start again from step 6 8 Press 2 to select the message You can adjust the speaker volume by pressing or You can exit the programming mode any time by pressing EXIT Select greeting Greeting1 none H Set To turn on the Answering System and record a greeting message Greeting message sample Thank you for calling your ...

Page 72: ...ressing or and press H You can go back to the previous display by pressing I 4 Select Greeting1 through Greeting5 by pressing or and press H 5 To select the message press 2 OR To change the message Press 1 Press H to start recording After the tone talk into the MIC To end press H Press 2 to select the message If you use the message for the other line it will also be changed To turn off the Answeri...

Page 73: ...the Message Menu will be announced and displayed To repeat this message press 1 To play the next message press 2 To erase this message press 3 To transfer this message press 7 At the end of the last message This is the last message will be heard 3 To end the operation press New messages playback Command menu 1 Repeat 2 Next 3 Erase 7 Transfer Listening to all messages 1 While the base unit is in t...

Page 74: ...ayback the previous message will be played Press 2 or H The next message is played Press STOP To resume playback press STOP If you do not press any button for 60 seconds the unit will return to the standby mode To adjust the speaker volume 8 levels Press or during playback Each time you press or the volume level will change Flash Memory Message Backup Messages are stored indefinitely on a flash me...

Page 75: ...and Message erased is heard The unit will play the next message The information in the Caller List will not be erased To erase Caller List information see page 47 Transferring a Message After listening to a message left in the general delivery mailbox you can transfer it to other mailboxes 1 During playback or before the start of the next message press 7 Enter the destination mailbox number is ann...

Page 76: ...sage playback the Message Menu will be announced and displayed To repeat this message press 1 To play the next message press 2 To erase this message press 3 To transfer this message press 7 At the end of the last message This is the last message will be heard New messages playback Command menu 1 Repeat 2 Next 3 Erase 7 Transfer 3 After listening to all new messages the Command Menu is announced an...

Page 77: ...mber is announced 2 Enter the destination mailbox numbers using the corresponding dialing buttons 0 1 to 8 For the general delivery mailbox enter 0 The mailbox numbers and To accept press To cancel press are announced If you make a mistake press and start again from step 1 3 Press The mailbox numbers entered in step 2 will be announced and the next message will be played JACK SMITH 1 234 567 8901 ...

Page 78: ...ess If you have new messages listen to all of them 2 Press 4 This is the general delivery mailbox is heard After the number of new messages is announced new messages will be played 3 After listening to all new messages To listen to all messages press 1 To return to your mailbox press 4 To end the operation press Listening to personal mailbox messages from the base unit If the handset battery has n...

Page 79: ...d 00 1 End Message play 00 1 Change 2 OK With the cordless handset 1 While the handset is in the standby mode press If the direct handset access mode is OFF p 62 enter the mailbox password and press If you have new messages listen to all of them 2 Press 2 3 Enter the destination mailbox numbers using the corresponding dialing buttons 0 1 to 8 For the general delivery mailbox enter 0 4 Press Please...

Page 80: ...ing or 4 Press ENTER A beep sounds To return to the standby mode press EXIT Call Monitoring Feature While a caller is recording a message in the general delivery mailbox you can monitor the call through the speaker of the base unit If both lines are receiving calls at the same time only the first one can be monitored You can answer the call by lifting the base unit handset pressing DIGITAL SP PHON...

Page 81: ...rding time or the number of messages that can still be recorded is 0 Message full will flash on the display Erase unnecessary messages p 75 78 You can check the time and number of messages by using the function menu as follows Make sure that the base unit is in the standby mode Base Unit 1 Press FUNCTION 2 Press or until the arrow points to Voice mail and press H 3 Press or until the arrow points ...

Page 82: ...essage menu and press H The current setting is displayed 4 Select Off or On by pressing or 5 Press ENTER A beep sounds To return to the standby mode press EXIT Message menu On ENTER Save Automatic Message Delete Feature If this feature is set to ON messages left in all mailboxes will automatically be erased after a month Your phone comes from the factory set to OFF Make sure that the base unit is ...

Page 83: ... until the arrow points to Delete message and press H 4 Enter the mailbox numbers where messages are to be erased using the corresponding dialing buttons 1 to 8 Enter 0 for the general delivery mailbox If you make a mistake press the number again to delete 5 Press H 6 To erase the greeting messages at the same time press or to select Greet Incoming If not required go to step 7 7 Press CLEAR A beep...

Page 84: ...word during or after the greeting message Mailbox No or This is the general delivery mailbox is heard After the number of new messages is announced new messages will be played After each message playback the Message Menu is announced if the Message Menu mode is on p 82 To repeat this message press 1 To play the next message press 2 To erase this message press 3 To transfer this message press 7 p 8...

Page 85: ...ailbox enter 0 3 Press To listen to all messages While the Command Menu is announced p 84 press 1 To deliver your own message You can send an identical message of up to 3 minutes to several mailboxes 1 While the Command Menu is announced p 84 press 2 2 Enter the destination mailbox numbers using the corresponding dialing buttons 0 1 to 8 For the general delivery mailbox enter 0 3 Press 4 Talk clea...

Page 86: ...lbox to listen to messages 1 While the Command Menu is announced p 84 press 4 This is the general delivery mailbox is heard After the number of new messages is announced new messages will be played 2 After listening to all new messages To listen to all messages press 1 To return to your mailbox press 4 To end the operation press and hang up Calling the Answering System to leave a message in the ge...

Page 87: ... points to Pager setting and press H 3 While Pager number is at the arrow press H If the number has already been stored it will be displayed 4 Enter your pager number and press PAUSE twice Enter the access code if required by your pager company and press PAUSE twice again OR If you use a 1 800 or 1 888 pager number with a pager PIN code Enter the 1 800 or 1 888 number and press PAUSE 3 times Enter...

Page 88: ...are erased from the right To erase all the digits press and hold CLEAR 5 Press ENTER A beep sounds To return to the standby mode press EXIT Enter display 2223334444 ENTER Save To check the stored pager number and pager display number 1 Press FUNCTION and select Pager setting by pressing or and press H 2 Select Calling pager by pressing or and press H 3 If using the base unit press DIGITAL SP PHONE...

Page 89: ...ayed 4 Select On by pressing or 5 Press ENTER A beep sounds To return to the standby mode press EXIT If using the base unit Pager will be displayed Pager on off On ENTER Save If another message is received before the unit alerts your pager for a previous message the previous caller information will not be sent to your pager Only the last call received will be sent to your pager If someone else mak...

Page 90: ...the Base Unit Connecting the headset to the base unit Connect the headset to the headset jack as shown Headset Jack HEADSET Hook Fasten the headset cord to prevent it from being disconnected Making Answering calls 1 Press HEADSET to make or answer a call You can press the line button instead of pressing HEADSET If you misdial when making a call press HEADSET twice and dial again 2 To hang up press...

Page 91: ...rsation with the speakerphone Intercom 1 To make an intercom call To page all handsets press INTERCOM ALL To page one handset press the required INTERCOM button 1 to 8 To stop paging press HEADSET To answer an intercom call Press HEADSET 2 To end the intercom press HEADSET To adjust the headset receiver volume High Medium or Low While using the headset press or Headset Jack When the headset is con...

Page 92: ... 1111 8888 password see page 62 Direct HS Access ON With the base unit The following settings of the base unit and the registered cordless handsets will return to the factory preset 1 Press FUNCTION 2 Press or until the arrow points to Initialization and press H 3 While Function is at the arrow press H Function Factory preset Ringer volume HIGH Ringer pattern Pattern 1 Incoming call tone ON Line s...

Page 93: ...e the battery close the battery cover and then reconnect the telephone line cord s H 1 Remove the cover by sliding while pressing the arrow 2 Replace the battery and close the cover 3 Be sure to charge the new battery for about 8 hours in order to display the battery strength prompt correctly p 17 Attention The product you have purchased is powered by a nickel cadmium battery which is recyclable P...

Page 94: ...nnect a standard telephone on the same line using a T adaptor T Adaptor Telephone Line Jack Telephone Line Cord Standard Telephone If the unit does not work press RESET on the bottom of the base unit with a pointed object such as a pen After pressing RESET the adjusted date time will be erased Readjust the date time p 22 RESET RES ET RESET Button ...

Page 95: ... 78 Both lines are in use or a line of the button you pressed is in use You cannot make a call Try again later A paged handset is too far from the base unit A paged handset has not been registered p 21 58 The handset you are cancelling has not been registered for cordless handset only p 59 H or I is pressed while the cordless handset is on the charger Lift the handset and try again When trying to ...

Page 96: ...t storing the pager number p 87 You entered a wrong PIN p 57 58 Enter the correct PIN The handsets have not been registered to the base unit when you try to cancel the handset registration p 59 The handset you are registering has already been registered When you tried to register the cordless handset the handset and base unit could not link for some reason such as interference from other electrica...

Page 97: ...ure that the handset is registered to the base unit p 21 58 You entered your own mailbox number when transferring or delivering a message p 75 77 79 You tried to access the general delivery mailbox from the handset or access a personal mailbox from the base unit while another user was listening to the messages there p 78 86 The extension number of the INTERCOM button you pressed is invalid when yo...

Page 98: ...ing group Add to the ring group p 25 Check the settings p 12 18 The line mode selection is incorrect p 60 Check whether the dialing mode selection is correct p 23 The dialed number is restricted To cancel see page 56 Programming is not possible while the handset is off the cradle or the DIGITAL SP PHONE indicator lights Do not pause for over 60 seconds while programming If 2 cordless handsets are ...

Page 99: ... telephone equipment may be interfering with your phone Disconnect it and try again Other electrical appliances connected to the same outlet may be interfering with the Call Display information Telephone line noise may be affecting the Call Display information Do not pause for over 60 seconds while searching If another call is received on the same line while the Automated Attendant System or Answe...

Page 100: ...e base unit Move closer to the base unit and try again Raise the base unit antenna Locate the cordless handset and the base unit away from other electrical appliances p 4 Move closer to the base unit Raise the base unit antenna The ringer volume is set to OFF Select HIGH or LOW p 24 If 2 other handsets or the base unit and another handset are in use the unit may not ring The handset and base unit ...

Page 101: ...are in use you may not be able to page Try again later The handset is too far from the base unit The base unit or the handset is in use You cannot store an item in the directory while the unit is in the talk or intercom mode Do not pause for over 60 seconds while programming To answer the call press TALK or the line button whose line status icon is flashing quickly Start again from the beginning a...

Page 102: ...as a pause button p 48 When the headset is connected p 91 you must use the headset to talk with the caller To have a normal cordless phone conversation disconnect the headset Make sure that the headset is plugged into the headset jack properly p 91 Charge the battery fully p 16 Clean the charge contacts and charge again p 16 17 Install a new battery p 93 This is normal Problem When a second call i...

Page 103: ...d is 0 Erase unnecessary messages p 75 78 Make sure that the base unit cordless handset is in the standby mode If 2 cordless handsets or the base unit and a handset are in use you may not be able to access the mailbox Try again later If the Automated Attendant System or Answering System is responding to 2 calls on separate lines you cannot access the mailbox Try again later You are too far from th...

Page 104: ...ose message is being played The unit does not alert your pager Remedy To answer the call press the called line button To resume playback press after hanging up If the caller is not stored in the caller list the caller s information will not be displayed The line mode selection is incorrect See page 60 Before Requesting Help ...

Page 105: ...e electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of a...

Page 106: ...outlet is located installed near the unit and is easily accessible Placement 1 Do not place heavy objects on top of this unit 2 Care should be taken so that objects do not fall onto and liquids are not spilled into the unit Do not subject this unit to excessive smoke dust mechanical vibration or shock 3 Place the unit on a flat surface For best performance 1 If noise prevents the conversation from...

Page 107: ...phone does not operate properly consult your telephone company Medical Consult the manufacturer of any personal medical devices such as pacemakers to determine if they are adequately shielded from external RF radio frequency energy The unit operates in the frequency range of 2401MHz to 2480MHz and the power output level can range from 0 04 watts to 0 40 watts Do not use the unit in health care fac...

Page 108: ...NTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED EXCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES In certain instances some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or the exclusion of implied warranties so the ab...

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Panasonic KX-TG2000CB, Operating Instructions Manual

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