1.3 Telephone Features and Operation
Operating Manual
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1.3.40 ICD Group Features—Manual Queue Redirection
To forward the waiting call
•
Depending on the current status of the ICD group member, pressing the DSS button changes
the status as follows:
Log-in mode (Not Ready)
Log-in mode (Ready)
Log-in mode (Ready)
Log-out mode
Log-out mode
Log-in mode (Ready)
•
For information about other supervisory features, refer to "1.3.41 ICD Group Features—
Supervisory".
When your incoming call distribution (ICD) group is busy and other outside calls arrive, the
arriving calls are put in a waiting queue.
Extensions can check the status of the queue with the Hurry-up button light, and forward
the longest waiting call in the queue to a preset destination manually.
This feature is also known as Hurry-up Transfer.
•
The Hurry-up button light shows the current status as follows:
Off:
No waiting call.
Red on:
Some calls are waiting.
Flashing red:
The number of calls exceeds the manual queue redirection level.
•
For information about other ICD group features, refer to "1.3.35 ICD GROUP FEATURES".
Customizing Your Phone
•
3.1.4 Customizing the Buttons
Create or edit a Hurry-up button.
PT/PS
Press red or flashing red
Hurry-up
.
(Hurry-up)
