1.3 Telephone Features and Operation
Operating Manual
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1.3.39 ICD Group Features—Log-in/Log-out Monitor and Remote
Control
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* The status will be as follows:
Ready
Not Ready
Not Ready
Ready
Wrap-up
Not Ready
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The Log-in/Log-out of a specified group button light shows the current status as follows:
Off:
Log-in mode
Red on:
Log-out mode
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The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready
mode.
The Wrap-up button light shows the current status as follows:
Off:
Ready mode
Red on:
Not Ready mode
Flashing red:
Wrap-up mode
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In Wrap-up mode/Not Ready mode, your extension does not receive calls through any group,
even if it belongs to multiple groups.
•
The last remaining logged-in extension may not be allowed to log out, depending on system
programming.
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The Supervisor extension can control the Log-in/Log-out status of other extensions.
For more information, refer to "1.3.39 ICD Group Features—Log-in/Log-out Monitor and
Remote Control".
•
For information about other ICD group features, refer to "1.3.35 ICD GROUP FEATURES".
Customizing Your Phone
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3.1.4 Customizing the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or a
Wrap-up button.
An extension assigned as a supervisor (supervisor extension) can monitor the Log-in/Log-
out status of incoming call distribution (ICD) group members with the lights of
corresponding DSS buttons. The supervisor extension can change the Log-in/Log-out
status of an extension by pressing the corresponding DSS button.
To perform this operation, the supervisor has to enter incoming call queue monitoring
mode first.