1.4 Answering Features
Feature Guide
83
1.4.1.4
Hands-free Answerback
Description
A PT user with a speakerphone can talk to a caller without lifting the handset. If the user receives a call while
in Hands-free Answerback mode, a hands-free conversation is established using one of the following
methods:
Conditions
•
Hands-free Answerback applies to:
Intercom calls and trunk calls, including calls directed to an incoming call distribution group in UCD or
Priority Hunting distribution method. (
→
1.2.2.2 Group Call Distribution)
•
Hands-free Answerback for Trunk Calls
System programming is required to use this feature.
•
Hands-free Answerback for Calls From an Extension That Placed a Trunk Call on Consultation
Hold
Calls from an extension that placed a trunk call on Consultation Hold can be treated by this feature as
either intercom calls or trunk calls, depending on system programming. If treated as intercom calls, the
call will be established immediately.
When transferring a call from an analogue trunk, users are strongly recommended to perform a
screened transfer, so that the outside caller is not automatically connected to an extension using
Hands-free Answerback when the extension user is absent.
•
Secret Monitor
The beep tone that the called party hears before answering can be eliminated through system
programming.
•
Alternate Receiving/Calling Mode (Ring/Voice) Override
Hands-free Answerback overrides the Alternate Receiving mode preset on the telephone and the
Alternate Calling mode from the caller.
•
Hands-free Answerback with Headset
The Hands-free Answerback feature can also be used with a headset.
Programming Manual References
PC Programming Manual
2.8.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone—Tone Length—Reorder Tone for PT Hands-free
2.8.17 [2-9] System Options
→
Option 1—PT Operation—Automatic Answer for Call from CO after
→
Option 3—Confirmation Tone—Tone 2 : Paged / Automatic Answer
→
Option 4—Transfer—Automatic Answer for Transferred Call
2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 5
→
Automatic Answer for CO Call
→
Forced Automatic Answer
Type
Answering Method
Intercom Call
Established immediately after a beep tone at the called extension and
the caller hears a confirmation tone.
Trunk Call
Established after a specified number of rings, a called extension hears
a beep tone.
Summary of Contents for KX-TDA30
Page 15: ...Feature Guide 15 Section 1 Call Handling Features...
Page 63: ...1 2 Receiving Group Features Feature Guide 63 Feature Guide References 1 2 2 4 Queuing Feature...
Page 92: ...1 5 Making Call Features 92 Feature Guide User Manual References 1 2 1 Basic Calling...
Page 116: ...1 6 Memory Dialling Features 116 Feature Guide User Manual References 1 2 2 Easy Dialling...
Page 232: ...1 18 Caller ID Features 232 Feature Guide 3 1 2 Settings on the Programming Mode...
Page 391: ...Feature Guide 391 Section 2 System Configuration and Administration Features...
Page 438: ...2 4 Fault Recovery Diagnostics 438 Feature Guide...
Page 439: ...Feature Guide 439 Section 3 Appendix...
Page 456: ...3 4 Revision History 456 Feature Guide 3 1 Capacity of System Resources...
Page 465: ...Feature Guide 465 Index...
Page 471: ...Index Feature Guide 471...
