1.2 Receiving Group Features
Feature Guide
53
3.
No Reply Redirection (UCD or Priority Hunting Method)
If a call received at a member extension is not answered within a preprogrammed time period (No
Answer time), the call will be redirected to the next member extension. If there is no idle group member,
the call queues at the target extension until a group member becomes available.
Conditions
•
Automatic Call Distribution (ACD)
–
When a KX-TDA6920, KX-TDA0920 or KX-TDA3920 SD Memory Card for Software Upgrade to
Enhanced Version is installed in the PBX, and the distribution type is set to Uniform Call
Distribution, it is possible to select whether incoming calls are distributed to idle extensions evenly
in order (UCD), or to the extension that has been idle the longest (ACD).
–
ACD does not work for ISDN extensions or PS Ring Groups.
•
FWD/DND Extension
System programming for each incoming call distribution group is required to skip or ring extensions
which have the FWD or DND feature set. If set to ring, the FWD/DND settings are ignored. (
→
1.3.1
Call Forwarding (FWD)/Do Not Disturb (DND))
•
The Group Call Waiting feature cannot be used with the VIP Call feature (
→
1.2.2.5 VIP Call) and/or
Wrap-up feature (
→
1.2.2.7 Log-in/Log-out). To use the VIP Call feature and/or Wrap-up feature, Call
Waiting mode on each extension should be off.
Programming Manual References
PC Programming Manual
2.9.1 [3-1-1] Trunk Group—TRG Settings—Main—Line Hunting Order
2.9.10 [3-5-1] Incoming Call Distribution Group—Group Settings
→
Main—Distribution Method
→
Main—Call Waiting Distribution
→
Miscellaneous—Extension No Answer Redirection Time
→
Miscellaneous—Maximum No. of Busy Extensions
2.9.12 [3-5-3] Incoming Call Distribution Group—Miscellaneous
→
Options—Wrap-up Timer based on
→
Options—Longest Idle Distribution (Optional SD Card Required)
2.9.13 [3-5-4] Incoming Call Distribution Group—Member—Delayed Ring
2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 7—Wrap-up Timer
Incoming Call
Distribution
Group 1
(Floating
extension
no.: 601)
Incoming Call
Distribution
Group 2
(Floating
extension
no.: 602)
ICD Group 1; 601 (Call Waiting)
ICD Group 1; 601 (Call Waiting)
ICD Group 2; 602 (Answering the Call)
2
1
3
Summary of Contents for KX-TDA30
Page 15: ...Feature Guide 15 Section 1 Call Handling Features...
Page 63: ...1 2 Receiving Group Features Feature Guide 63 Feature Guide References 1 2 2 4 Queuing Feature...
Page 92: ...1 5 Making Call Features 92 Feature Guide User Manual References 1 2 1 Basic Calling...
Page 116: ...1 6 Memory Dialling Features 116 Feature Guide User Manual References 1 2 2 Easy Dialling...
Page 232: ...1 18 Caller ID Features 232 Feature Guide 3 1 2 Settings on the Programming Mode...
Page 391: ...Feature Guide 391 Section 2 System Configuration and Administration Features...
Page 438: ...2 4 Fault Recovery Diagnostics 438 Feature Guide...
Page 439: ...Feature Guide 439 Section 3 Appendix...
Page 456: ...3 4 Revision History 456 Feature Guide 3 1 Capacity of System Resources...
Page 465: ...Feature Guide 465 Index...
Page 471: ...Index Feature Guide 471...
