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Panasonic KX-TDA30 Features Manual Download Page 79

1.4 Answering Features

Feature Guide

79

1.4

Answering Features

1.4.1

Answering Features

1.4.1.1

Answering Features—SUMMARY

Description

An extension user can answer incoming calls by the following methods:

Destination

Feature

Description & Reference

At the own extension

 

(PT only)

Line Preference—
Incoming

A user can select the line seized when going off-
hook.

→

 1.4.1.2 Line Preference—Incoming

Direct One-touch 
Answering

A user can answer an incoming call simply by 
pressing the flashing button.

Hands-free 
Answerback

A user can receive a call automatically and establish 
a hands-free conversation.

→

 1.4.1.4 Hands-free Answerback

At another extension

Call Pickup—Directed/
Group

A user can pick up a specified extension's call or a 
call in a specified call pickup group.

→

 1.4.1.3 Call Pickup

Summary of Contents for KX-TDA30

Page 1: ...ng a Panasonic Hybrid IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDA30 PSMPR Software File Version 4 0000 or later KX TDA100 KX TDA200 PM...

Page 2: ...References Found in the Feature Guide Installation Manual References The required installation instruction titles described in the Installation Manual are noted for your reference Programming Manual...

Page 3: ...A200GR and KX TDA100CE KX TDA200CE are designed to interwork with the Analogue Public Switched Telephone Network PSTN of European countries Pan European Integrated Services Digital Network ISDN using...

Page 4: ...the latest version of Maintenance Console to view this information Throughout this manual PT displays and other displays are shown in English Other languages may be available depending on the country...

Page 5: ...g calls can wait in a queue While calls are waiting in the queue the calls are handled by the Queuing Time Table which can be assigned for each time mode day lunch break night 1 2 2 4 Queuing Feature...

Page 6: ...mber Portable Station PS Features PSs e g KX TCA255 KX TD7690 can be connected to this PBX It is possible to use the PBX features using the PS like a PT A PS can also be used in parallel with a wired...

Page 7: ...tion CNIP Calling Name Identification Presentation CNIR Calling Name Identification Restriction COLP Connected Line Identification Presentation COLR Connected Line Identification Restriction CONP Conn...

Page 8: ...tion MSN Multiple Subscriber Number N NDSS Network Direct Station Selection O OGM Outgoing Message OHCA Off hook Call Announcement OPX Off Premise Extension P P MP Point to multipoint P P Point to Poi...

Page 9: ...TEI Terminal Endpoint Identifier TRG Trunk Group TRS Barring Toll Restriction Call Barring U UCD Uniform Call Distribution V VM Voice Mail VoIP Voice over Internet Protocol VPN Virtual Private Networ...

Page 10: ...Group Call Distribution 51 1 2 2 3 Outside Destinations in Incoming Call Distribution Group 55 1 2 2 4 Queuing Feature 57 1 2 2 5 VIP Call 60 1 2 2 6 Overflow Feature 61 1 2 2 7 Log in Log out 64 1 2...

Page 11: ...econd Call Notification to Busy Extension SUMMARY 128 1 8 4 2 Call Waiting Tone 130 1 8 4 3 Off hook Call Announcement OHCA 131 1 8 4 4 Whisper OHCA 132 1 9 Toll Restriction TRS Call Barring Barring F...

Page 12: ...Buttons 241 1 20 3 LED Indication 244 1 20 4 Display Information 247 1 21 Integrated Services Digital Network ISDN Service Features 249 1 21 1 Integrated Services Digital Network ISDN 249 1 21 1 1 Int...

Page 13: ...Network VPN 360 1 30 4 QSIG Standard Features 362 1 30 4 1 QSIG Standard Features SUMMARY 362 1 30 4 2 Calling Connected Line Identification Presentation CLIP COLP and Calling Connected Name Identific...

Page 14: ...pacity of System Resources 440 3 2 Exclusive Features Table 445 3 3 Tones Ring Tones 446 3 3 1 Tones Ring Tones 446 3 4 Revision History 448 3 4 1 KX TDA600 PLMPR Software File Version 3 1xxx 448 3 4...

Page 15: ...Feature Guide 15 Section 1 Call Handling Features...

Page 16: ...unk port of an optional trunk card can be assigned a networking type Public Private or VPN Virtual Private Network 2 7 19 1 1 Slot T1 Port KX TDA100 KX TDA200 KX TDA600 only Trunk Property for TIE cha...

Page 17: ...2 Direct In Line DIL Direct Inward Dialling DID Directs a call with a DID number from a DID line to a preprogrammed destination DID is also known as Direct Dialling In DDI 1 1 1 3 Direct Inward Dialli...

Page 18: ...T LCOT DID T1 LCOT GCOT DID TIE E M E1 DR2 E M C E M P E M BRI CO PRI CO Destination Availability Wired Extension PT SLT ISDN Extension T1 OPX PS Incoming Call Distribution Group PS Ring Group Floatin...

Page 19: ...Table Port Settings DIL Trunk Property PT Programming Manual None Other PBX Extension TIE with PBX Code Feature Description Reference Intercept Routing No Answer IRNA If a called party does not answer...

Page 20: ...2 100 A trunk call is received CLI works Yes Yes No Does the call have its CLI information and is CLI mode enabled for the trunk and the time mode No Is the CLI destination assigned The call is routed...

Page 21: ...ute to CLI destination In Lunch mode CLI is disabled Route to DIL destination extension 100 Programming Manual References PC Programming Manual 2 16 2 10 2 DIL Table Port Settings DIL DIL Destination...

Page 22: ...I destination assigned The call is routed to the DID DDI destination The call is routed to the CLI destination No Yes Is the DID DDI number found in the DID DDI table Yes Is the DID DDI destination fo...

Page 23: ...igned as the distribution method for a trunk port DID DDI Number Modification It is possible to modify a received DID DDI number which may be convenient when programming the DID DDI table The modifica...

Page 24: ...nual 2 7 30 1 1 Slot DID Card Property 2 8 4 2 3 Timers Counters Miscellaneous Receiving Dial Inter digit Timer DDI DID 2 16 2 10 2 DIL Table Port Settings DDI DID TIE MSN Distribution Method DDI DID...

Page 25: ...mode enabled for the time mode No Is the CLI destination assigned The call is routed to the MSN destination The call is routed to the CLI destination No Yes Yes Is the MSN found in the MSN table The c...

Page 26: ...led Route to MSN destination extension 100 Conditions To use this feature the MSN service must be assigned as the distribution method for a trunk port MSN Modification It is possible to modify a recei...

Page 27: ...D TIE MSN Distribution Method DDI DID TIE MSN Remove Digit DDI DID TIE MSN Additional Dial 2 16 6 10 4 MSN Table PT Programming Manual 421 BRI DIL DDI MSN Selection 426 BRI Configuration Feature Guide...

Page 28: ...r ID information and the CLI is enabled for the time mode the call will be handled by the CLI method Programming Example of System Speed Dialling Table for CLI CLI Feature Description Reference Caller...

Page 29: ...ing Manual References PC Programming Manual 2 16 2 10 2 DIL Table Port Settings DIL CLI Ring for DIL Day Lunch Break Night 2 16 3 10 3 DDI DID Table CLI Ring for DDI DID Day Lunch Break Night 2 16 6 1...

Page 30: ...dling a call new calls are handled as follows The call is redirected to the preprogrammed Intercept Routing Busy destination If an Intercept Routing Busy destination is not enabled the caller will hea...

Page 31: ...Busy tone is sent to the caller Operator The call will be redirected to the operator AA 0 AA 9 The call will be redirected to the destination assigned to that AA number 2 11 3 5 3 1 Voice Message DISA...

Page 32: ...Group DTMF DPT External Pager TAFAS DISA Analogue ISDN Remote Maintenance Idle Line Access no Phone no Trunk Group Access no Trunk Group no Phone no Other PBX Extension TIE with no PBX Code Other PBX...

Page 33: ...5 Miscellaneous Intercept Intercept Routing for Extension Call IRNA Timer The IRNA timer can be set on a system basis and an extension basis for each time mode day lunch break night 2 10 1 4 1 1 Wired...

Page 34: ...us Intercept Intercept Routing DND Destination sets DND Intercept Routing to Operator No Destination Destination is not programmed Intercept Intercept Routing for Extension Call PT Programming Manual...

Page 35: ...However the Intercept Routing No Destination feature always functions for calls through the ELCOT LCOT or T1 LCOT GCOT card even when disabled If an operator tenant PBX is not assigned The extension c...

Page 36: ...l A call from one extension to another 1 5 3 Intercom Call Doorphone Call When a call from a doorphone reaches its destination the recipient can talk to the visitor 1 17 1 Doorphone Call Destination C...

Page 37: ...1 Incoming Call Features Feature Guide 37 Programming Manual References PC Programming Manual 2 11 1 5 1 Doorphone Destination Day Lunch Break Night PT Programming Manual 720 Doorphone Call Destinatio...

Page 38: ...calls to COS 2 destinations c COS 3 extensions can make calls to COS 3 destinations only Conditions Restricted extension numbers cannot be used as the parameter of a feature setting e g FWD All extens...

Page 39: ...hich Receive the Call from Other Extension 1 64 2 9 10 3 5 1 Incoming Call Distribution Group Group Settings Main COS 2 10 1 4 1 1 Wired Extension Extension Settings Main COS 2 10 10 4 2 1 Portable St...

Page 40: ...o receive intercom calls by ring tone or by voice through personal programming 1 5 3 Intercom Call LED Light Emitting Diode LED Indication The light shows line conditions with a variety of light patte...

Page 41: ...Patterns Call from Doorphone Others each pattern plan can assign a ring tone pattern for incoming intercom calls as well as ring tones assigned to certain features e g timed reminder 2 8 16 2 8 3 Rin...

Page 42: ...PT Ring Off Setting 2 10 1 4 1 1 Wired Extension Extension Settings Option 1 Ring Pattern Table Option 6 ICM Tone 2 10 5 4 1 4 Wired Extension Flexible Button Optional Parameter Ringing Tone Type Numb...

Page 43: ...ty Call Waiting Tone A PT user can hear different Call Waiting tones for trunk call and intercom call if Tone 2 has been selected through personal programming Call Waiting Tone Type Selection If Tone...

Page 44: ...ture BSS OHCA Whisper OHCA DND Override BSS OHCA Whisper OHCA DND Override 2 2 8 17 2 9 System Options Option 5 Call Waiting Automatic Call Waiting for Extension Call 2 10 1 4 1 1 Wired Extension Exte...

Page 45: ...only one idle extension hunting group If all the searched extensions are busy The PBX redirects the call to an overflow destination which can be assigned for each idle extension hunting group and eac...

Page 46: ...sion Hunting Group 2 9 15 3 6 Extension Hunting Group Member List PT Programming Manual 680 Idle Extension Hunting Type 681 Idle Extension Hunting Group Member Feature Guide References 1 3 1 Call Forw...

Page 47: ...p can be monitored by an extension assigned as a supervisor 2 9 10 3 5 1 Incoming Call Distribution Group Group Settings Main Overflow Queuing Busy Overflow No Answer Miscellaneous 1 622 Incoming Call...

Page 48: ...is searched for in the specified order always starting from the same location Ring All extensions in the incoming call distribution group ring simultaneously Incoming Call Distribution Group 1 Floati...

Page 49: ...will arrive at the INTERCOM CO or PDN button The mode of ICD Group buttons can be selected through system programming as follows Standard Mode Group DN Button Mode An extension can have an ICD Group b...

Page 50: ...an extension user calls an incoming call distribution group the PBX checks the COS of the calling extension against the COS of the incoming call distribution group 1 1 2 2 Internal Call Block Program...

Page 51: ...ay in the preprogrammed order for the group starting at the extension after the extension that received the last call Depending on system programming calls can be directed to the longest idle extensio...

Page 52: ...will wait in a queue b UCD Priority Hunting The Group Call Waiting feature activates on an idle ICD Group button located on busy member extensions in a certain order This order depends on the type UCD...

Page 53: ...e set If set to ring the FWD DND settings are ignored 1 3 1 Call Forwarding FWD Do Not Disturb DND The Group Call Waiting feature cannot be used with the VIP Call feature 1 2 2 5 VIP Call and or Wrap...

Page 54: ...Guide 2 10 10 4 2 1 Portable Station Extension Settings Option 6 Wrap up Timer PT Programming Manual 621 Incoming Call Distribution Group Delayed Ringing 624 Incoming Call Distribution Group Distribut...

Page 55: ...h as the following An extension user can have his PT and multiple cellular phones ring together for calls An employee who is not in the office but is still available to answer calls can receive calls...

Page 56: ...s assigned to the group are busy If all members of an ICD Group are virtual PSs and trunk lines are available but the called parties are all busy neither the queuing or overflow features will operate...

Page 57: ...sent to the caller xx applies to the OGM number After the OGM Music on Hold will be sent and the next event in the sequence will be activated b 5 s Puts the caller in the waiting queue for b 01 16 5 s...

Page 58: ...Extension without BSS Operation 2 9 10 3 5 1 Incoming Call Distribution Group Group Settings Overflow Queuing Busy Overflow No Answer Queuing Time Table Miscellaneous Extension No Answer Redirection...

Page 59: ...ible Button Type Ext No Floating Ext No for Hurry up PT Programming Manual 628 Queuing Call Capacity 629 Queuing Hurry up Level 630 Queuing Time Table 631 Sequences in Queuing Time Table 632 Maximum N...

Page 60: ...formly Example In the call centre incoming call distribution groups 1 and 3 enable the VIP Call mode while incoming call distribution groups 2 and 4 disable the VIP Call mode Programming Manual Refere...

Page 61: ...e Manual Queue Redirection is performed Available Destination The overflow destinations can be assigned for each incoming call distribution group and each time mode day lunch break night 2 2 4 Time S...

Page 62: ...OT card 1 If the call was once in a queue and an outgoing message OGM was sent to it or the call reached an incoming call distribution group by using the DISA feature 1 17 6 Direct Inward System Acces...

Page 63: ...1 2 Receiving Group Features Feature Guide 63 Feature Guide References 1 2 2 4 Queuing Feature...

Page 64: ...up button Log in Log out and Wrap up Status Example Conditions It is programmable whether the last remaining logged in extension can log out Log in Log out Button A flexible button can be customised...

Page 65: ...tension may be logged out automatically if the Unanswered time expires a preprogrammed number of times consecutively The number of consecutive unanswered calls can be assigned for each incoming call d...

Page 66: ...e Button Type Parameter Selection for Log in Log out Ext No Floating Ext No for Log in Log out 2 10 10 4 2 1 Portable Station Extension Settings Option 6 Wrap up Timer 2 10 13 4 2 3 Portable Station F...

Page 67: ...istribution group The number of queuing calls The longest queuing time With Incoming Call Queue Monitor Display Log in Log out Monitor Remote Control Mode with DSS Button light 31 Jan 08 13AM FRI 601...

Page 68: ...call to an incoming call distribution group is overflowed If the display is in idle status it will change to monitor mode for the corresponding incoming call distribution group automatically If the di...

Page 69: ...ensions and incoming call distribution groups can forward their incoming calls to preset destinations 1 3 1 2 Call Forwarding FWD 2 DND Callers to an extension will hear a tone to inform them that the...

Page 70: ...e before leaving the desk this feature can be set from the destination extension Busy When the extension user s line is busy No Answer When the extension user does not answer within a preprogrammed ti...

Page 71: ...ine will be disconnected 1 11 8 Trunk Call Limitation Destination Availability Condition for Original Extension Incoming Call Distribution Group Wired Extension PT SLT ISDN Extension T1 OPX Only avail...

Page 72: ...feature If a call waits in a queue of an incoming call distribution group and then the call is redirected to the overflow destination by the Queuing Time Table 1 2 2 4 Queuing Feature In the above cas...

Page 73: ...C Programming Manual 2 8 8 2 6 1 Numbering Plan Main Features FWD No Answer Timer Set 2 8 11 2 7 1 Class of Service COS Settings TRS Call Forward to CO Extension Feature Group Forward Set Extension Fe...

Page 74: ...D If a call arrives at an extension in DND mode the call can be redirected to a preprogrammed destination by the Intercept Routing Busy DND feature Idle Extension Hunting While searching for an idle e...

Page 75: ...o Not Disturb DND Features Feature Guide 75 Feature Guide References 2 2 1 Class of Service COS User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer 1 8 2 Refusing Incoming...

Page 76: ...ough system programming Group FWD Button Types The FWD feature for the incoming call distribution group can be customised on a flexible button Multiple types of Group FWD buttons can be customised on...

Page 77: ...o 4 virtual PSs preregistered to the group 1 25 6 Virtual PS These settings are only available when FWD DND buttons are set through system programming to FWD DND Setting mode Conditions When FWD DND b...

Page 78: ...Floating Ext No for Group FWD Internal 2 10 10 4 2 1 Portable Station Extension Settings FWD DND Reference 2 10 13 4 2 3 Portable Station Flexible Button Type Ext No Floating Ext No for Group Fwd Bot...

Page 79: ...e Incoming A user can select the line seized when going off hook 1 4 1 2 Line Preference Incoming Direct One touch Answering A user can answer an incoming call simply by pressing the flashing button H...

Page 80: ...ation Extension Settings Option 4 Incoming Preferred Line PT Programming Manual None User Manual References 3 1 2 Settings on the Programming Mode Type Description No Line Select a line by pressing th...

Page 81: ...r incoming call distribution ICD groups have this feature enabled through system programming and 3 the light pattern of DSS buttons for incoming calls to extensions or ICD groups is set to On or Flash...

Page 82: ...ming Call DSS Key Call Pick up by DSS key for Direct Incoming Call DSS Key Call Pick up by DSS key for ICD Group Call 2 9 5 3 3 Call Pickup Group 2 10 1 4 1 1 Wired Extension Extension Settings Option...

Page 83: ...ned transfer so that the outside caller is not automatically connected to an extension using Hands free Answerback when the extension user is absent Secret Monitor The beep tone that the called party...

Page 84: ...1 4 Answering Features 84 Feature Guide PT Programming Manual None Feature Guide References 1 5 3 Intercom Call User Manual References 1 3 2 Answering Hands free Hands free Answerback...

Page 85: ...off hook Conditions Storing the Predialled Number in the Personal Speed Dialling The predialled number can be stored in the Personal Speed Dialling by pressing the AUTO DIAL STORE button 1 6 1 5 Spee...

Page 86: ...T PS returns to idle status automatically However an SLT user hears a reorder tone until he goes on hook This feature works in one of the following cases When making an intercom call a If the first di...

Page 87: ...the called party s preset call receiving method ring tone or voice temporarily By doing so ring calling is switched to voice calling or vice versa at the called party The called party may deny voice c...

Page 88: ...Manual 003 Extension Number 004 Extension Name Feature Guide References 1 20 2 Flexible Buttons User Manual References 1 2 1 Basic Calling 1 2 6 Alternating the Calling Method Alternate Calling Ring V...

Page 89: ...dentify outgoing calls for accounting and billing purposes 1 5 4 3 Account Code Entry Pulse to Tone Conversion A user can temporarily switch from Pulse mode to DTMF mode to access special services 1 5...

Page 90: ...Budget Management in Extension Dial Lock 1 9 3 Extension Dial Lock CLIP Number Notification KX TDA100 KX TDA200 KX TDA600 only When dialling an emergency number the preassigned CLIP number for the ex...

Page 91: ...de at any time during a call including after the call has been disconnected and a reorder tone is heard However if an account code is entered after there is no longer a reorder tone the call will not...

Page 92: ...1 5 Making Call Features 92 Feature Guide User Manual References 1 2 1 Basic Calling...

Page 93: ...It is possible to select the pulse rate for a trunk port that has been set to Pulse mode There are two pulse rates Low 10 pps and High 20 pps It is possible to assign the minimum duration of the DTMF...

Page 94: ...1 5 Making Call Features 94 Feature Guide Dialling Mode DTMF Width CO Pulse Speed PT Programming Manual 410 LCOT Dialling Mode 411 LCOT Pulse Rate 412 LCOT DTMF Minimum Duration...

Page 95: ...the total duration of the call is not accurately recognised by the PBX The duration of a call can be verified on SMDR using this feature 1 26 1 Station Message Detail Recording SMDR It is possible to...

Page 96: ...4 KX TDA3180NE and KX TDA3180AL LCOT4 KX TDA3183NE and KX TDA3183AL LCOT2 Loop current detection is performed on active trunks whenever the trunk is seized and or at fixed intervals When a trunk is in...

Page 97: ...4 9 Special Carrier Access Code c Second Dial Tone Waiting code Conditions The Pause time is programmable for each trunk Pauses can be stored in Memory Dialling When a Second Dial Tone Waiting code i...

Page 98: ...host PBX should be stored as a Host PBX Access code on a trunk group of the behind PBX A preprogrammed Pause time will be automatically inserted between the user dialled Host PBX Access code and the...

Page 99: ...host PBX are not recorded on SMDR A Host PBX Access Code can be used to record only long distance calls on SMDR when a trunk port is connected directly to the telephone company not a host PBX This is...

Page 100: ...Access code 1 9 1 Toll Restriction TRS Call Barring Barring ARS A pause is not automatically inserted between the user dialled access code and the subsequent digits when the ARS mode is enabled 1 10...

Page 101: ...ion user can select the line seized for making calls by the following methods Feature Description Reference Line Preference Outgoing A user can select the line to be seized when going off hook 1 5 5 2...

Page 102: ...1 1 Wired Extension Extension Settings Option 4 Outgoing Preferred Line 2 10 10 4 2 1 Portable Station Extension Settings Option 4 Outgoing Preferred Line PT Programming Manual 103 Idle Line Access Lo...

Page 103: ...n idle trunk is selected from the trunk groups assigned for Idle Line Access If multiple trunk groups are available the trunk group hunting sequence can be determined through system programming Trunk...

Page 104: ...7 28 1 1 Slot E M Port KX TDA100 KX TDA200 KX TDA600 only Connection 2 7 31 1 1 Slot DID Port Connection 2 7 34 1 1 Slot IP GW Port Connection 2 7 38 1 1 Slot IP Extension Port Connection 2 8 8 2 6 1...

Page 105: ...1 5 Making Call Features Feature Guide 105 Feature Guide References 1 20 2 Flexible Buttons 2 2 1 Class of Service COS User Manual References 1 2 1 Basic Calling...

Page 106: ...ogramming PC Programming only 1 6 1 2 One touch Dialling KX T7710 One touch Dialling KX TDA100 KX TDA200 KX TDA600 only System Programming PC Programming only 1 6 1 3 KX T7710 One touch Dialling Last...

Page 107: ...18 2 Incoming Call Log Input Display while Entering Description 0 9 0 9 Store the digits and PAUSE Pause P Store a pause by pressing the PAUSE button 1 5 4 7 Pause Insertion FLASH RECALL Hooking F Sto...

Page 108: ...1 6 Memory Dialling Features 108 Feature Guide if Memory Dialling is done after selecting a trunk the stored Trunk Access number is ignored and the telephone number is sent using the selected trunk...

Page 109: ...ok before pressing the One touch Dialling button Programming Manual References PC Programming Manual 2 10 1 4 1 1 Wired Extension Extension Settings Option 5 Flexible Button Programming Mode 2 10 5 4...

Page 110: ...programmed to perform other features The eight One touch buttons have no default setting Conditions The KX T7710 has two modes NORMAL mode and PBX mode selected by a switch on the telephone This featu...

Page 111: ...tomatic Redial is not available for some countries areas when using an analogue trunk Interrupt Redial When an outside party or seized trunk is busy a user can attempt to redial the number by pressing...

Page 112: ...Option 6 Outgoing Call Log Memory 2 10 10 4 2 1 Portable Station Extension Settings Option 6 Outgoing Call Log Memory PT Programming Manual 205 Automatic Redial Repeat Times 206 Automatic Redial Inte...

Page 113: ...ck An extension personal identification number PIN is required to use this feature 1 28 1 Extension Personal Identification Number PIN When an EMEC or MEC card is installed in the PBX the number of en...

Page 114: ...for System Speed Dialling 2 10 4 4 1 3 Wired Extension Speed Dial 2 12 1 6 1 System Speed Dial 2 12 6 6 6 Tenant System Speed Dial PT Programming Manual 001 System Speed Dialling Number 002 System Spe...

Page 115: ...ing numbers can be stored and utilised Installing an EMEC MEC card in the PBX allows a separate set of entries with a maximum of 8 digits to be programmed Installation Manual References KX TDA30 2 5 7...

Page 116: ...1 6 Memory Dialling Features 116 Feature Guide User Manual References 1 2 2 Easy Dialling...

Page 117: ...med number will automatically start being dialled This feature is also known as Pickup Dialling Conditions Capable Telephone PT SLT T1 OPX and PS Programming Manual References PC Programming Manual 2...

Page 118: ...registered for a single boss at each extension An extension can have up to eight PDN buttons PDN buttons can simplify the use of an extension because both intercom and trunk calls can be made and rece...

Page 119: ...The PDN extension is adding a member to a conference or using the line for an Unattended Conference on a PDN button A call answered using the SDN button is on Exclusive Call Hold or consultation hold...

Page 120: ...ns Off Extn 103 Off Extn 102 Extn 101 Boss PDN buttons Off Off Off Extn 102 Boss PDN buttons Off Off Off Extn 103 Secretary Red On SDN buttons Off Extn 103 Extn 101 SDN buttons Off Extn 102 Green On E...

Page 121: ...on Incoming trunk calls to an ICD group ICD Group button S CO button G CO button L CO button PDN button When multiple calls of the same status e g on hold are on a PDN extension the status of the newe...

Page 122: ...r SDN buttons Wireless XDP Parallel mode cannot be assigned to that PS 1 25 5 Wireless XDP Parallel Mode OHCA Whisper OHCA A PDN extension cannot receive OHCA or Whisper OHCA unless the call is made u...

Page 123: ...TDA600 only Ext No Floating Ext No for SDN KX TDA100 KX TDA200 KX TDA600 only 2 10 17 4 3 DSS Console Flexible Button Type Parameter Selection for SDN KX TDA100 KX TDA200 KX TDA600 only Ext No Floatin...

Page 124: ...one number only the trunk or trunk group is reserved After answering the callback ringing the extension should dial the telephone number An extension can set only one Automatic Callback Busy The last...

Page 125: ...Features e During a doorphone call 1 17 1 Doorphone Call f While Live Call Screening LCS or Two way Record is activated 1 24 3 Voice Mail DPT Digital Integration g During Consultation Hold This featu...

Page 126: ...sper OHCA 1 8 4 4 Whisper OHCA c During a Conference call 1 14 1 Conference Features d During a doorphone call 1 17 1 Doorphone Call e While Live Call Screening LCS or Two way Record is activated 1 24...

Page 127: ...1 8 Busy Line Busy Party Features Feature Guide 127 None Feature Guide References 2 2 1 Class of Service COS User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer...

Page 128: ...the called party is not yet connected with the other party e g still ringing on hold etc the calling extension will hear a ringback tone and will be kept waiting until the called extension becomes av...

Page 129: ...one OHCA or Whisper OHCA are set at the called party s extension the caller will hear a reorder tone Feature Guide References 1 1 3 3 Call Waiting User Manual References 1 2 4 When the Dialled Line is...

Page 130: ...tion Programming Manual References PC Programming Manual 2 8 4 2 3 Timers Counters Miscellaneous Caller ID Visual Caller ID Display 2 8 10 2 6 3 Numbering Plan B NA DND Call Feature BSS OHCA Whisper O...

Page 131: ...this feature b The called extension DPT is connected to a PC PC Console or PC Phone via the USB Module c The called extension DPT is in the Digital XDP connection The Call Waiting tone is sent to the...

Page 132: ...00 or KX T7400 series telephone or an IP PT but forces Whisper OHCA the announcement may be heard by the other party It is possible to enable Whisper OHCA on any telephone However it may not work prop...

Page 133: ...able the call is made There are five Denied Code Tables one for each of Levels 2 through 6 respectively Complete every table by storing numbers that are to be prohibited These numbers are defined as d...

Page 134: ...level 4 user cannot make any international cellular phone long distance calls but can make local calls Denied Code Tables 1 Exception Code Tables 2 Level 1 Not Programmable Not Programmable Level 2 Ta...

Page 135: ...rnational calls 00xx Leading number for countries to be allowed Level 3 090 Leading number to deny cellular phone calls 090xxxx xxxx Boss s cellular phone number Level 4 0 Leading number to deny long...

Page 136: ...applicable Denied Code Tables Is the dialled number found in applicable Exception Code Tables The call is denied The user hears reorder tone Is TRS Barring Override by System Speed Dialling enabled Th...

Page 137: ...cal calls A level 4 user cannot make any international calls or most long distance calls but can make long distance calls to cities where clients are located cellular phone calls and Denied Code Table...

Page 138: ...It is programmable whether or is checked by the TRS Barring This is useful in preventing unauthorised calls which could be possible through certain telephone company exchanges 2 13 5 7 5 Miscellaneou...

Page 139: ...e expires This also prevents EFA from being used This setting applies to all trunks A TRS Barring level can be changed by some features The priority of features when multiple features are used is as f...

Page 140: ...13 3 7 3 Special Carrier Code 2 13 5 7 5 Miscellaneous PT Programming Manual 300 TRS Barring Override by System Speed Dialling 301 TRS Barring Denied Code 302 TRS Barring Exception Code 501 TRS Barrin...

Page 141: ...ng the Walking COS feature the call charge will be added to the extension of the extension user not the extension that the call was made on 1 9 5 Walking COS Pay tone service or ISDN Advice of Charge...

Page 142: ...tension Dial Lock on an extension that has already been locked by the extension user the user cannot unlock it If a manager extension unlocks an extension that has been locked by the extension user th...

Page 143: ...iction Call Barring Button A manager extension must store the desired TRS Barring level in the Toll Restriction Call Barring button A flexible button can be customised as the Toll Restriction Call Bar...

Page 144: ...1 9 Toll Restriction TRS Call Barring Barring Features 144 Feature Guide User Manual References 2 1 3 Restriction Level Control Dial Tone Transfer...

Page 145: ...Class of Service of the specified extension is applied 2 2 1 Class of Service COS the budget of the specified extension is applied 1 9 2 Budget Management the Itemised Billing code of the specified ex...

Page 146: ...Manual 005 Extension Personal Identification Number PIN Feature Guide References 1 17 6 Direct Inward System Access DISA 2 2 1 Class of Service COS User Manual References 1 2 7 Calling without Restric...

Page 147: ...arly When a trunk call is made using Verification Code Entry the Class of Service of the specified extension is applied 2 2 1 Class of Service COS the budget of the specified extension is applied 1 9...

Page 148: ...20 Verification Code 121 Verification Code Name 122 Verification Code Personal Identification Number PIN 123 Verification Code COS Number Feature Guide References 1 9 2 Budget Management 1 10 1 Automa...

Page 149: ...1 9 Toll Restriction TRS Call Barring Barring Features Feature Guide 149 User Manual References 1 2 7 Calling without Restrictions 3 2 2 Manager Programming...

Page 150: ...ess No No Yes Is the ARS mode enabled A trunk call is made Sends a reorder tone Sends a busy tone Checks the Routing Plan Table to determine which carrier to use Modifies the dialled number by removin...

Page 151: ...ber of digits must be assigned only when for example is needed after a dialled number The is added after the assigned number of digits of dialled number excluding a leading number 2 14 2 8 2 Leading N...

Page 152: ...its in location 0001 were dialled The Routing Plan Table 1 is selected just after the seventh digit 039 654 321 1 039 is found in location 0001 and the Inter digit time expired before the seventh digi...

Page 153: ...6 8 5 Carrier Carrier Carrier Access Code 353 ARS Carrier Access Code Trunk Group Assign the trunk groups which connect to each carrier 2 14 6 8 5 Carrier TRG 01 TRG 64 KX TDA30 KX TDA100 KX TDA200 or...

Page 154: ...Billing Code for ARS Conditions WARNING The software contained in the ARS feature to allow user access to the network must be upgraded to recognise newly established network area codes and exchange co...

Page 155: ...mers Counters Dial IRNA Recall Tone Dial Extension Inter digit 2 8 17 2 9 System Options Option 3 Dial Tone Dial Tone for ARS 2 10 1 4 1 1 Wired Extension Extension Settings Option 2 ARS Itemised Code...

Page 156: ...ally activates hands free mode Conditions PTs with the MONITOR Button PTs with the MONITOR button can only dial in hands free mode and cannot be used for hands free conversations Programming Manual Re...

Page 157: ...ries and KX T7500 series display PTs KX T7600 series telephones and IP PTs To enable this feature system programming is required If disabled hands free conversation is performed instead Programming Ma...

Page 158: ...andset microphone to consult privately with others while listening to the other party on the phone through the built in speaker or the handset receiver The user can hear the other party s voice during...

Page 159: ...tton or a Release button Such buttons are useful for headset operation It is possible to answer an incoming call by pressing an Answer button While hearing the Call Waiting tone during a conversation...

Page 160: ...1 11 Conversation Features 160 Feature Guide User Manual References 1 3 5 Using the ANSWER RELEASE Button 1 4 8 Using the Headset Headset Operation 3 1 2 Settings on the Programming Mode...

Page 161: ...t is using a connected data device e g a fax machine can set this feature to maintain secure data transmission by preventing tones or interruptions from other extensions during communication Programmi...

Page 162: ...t of time between successive accesses to the same trunk is programmable for each trunk port This feature outputs an SMDR call record 1 26 1 Station Message Detail Recording SMDR restarts the call time...

Page 163: ...1 11 Conversation Features Feature Guide 163 PT Programming Manual 418 LCOT Disconnect Time Feature Guide References 1 20 2 Flexible Buttons...

Page 164: ...t PBX Consultation Hold a condition that a party is in when an extension is calling other parties in order to perform Call Transfer Conference or Call Splitting In Consultation Hold the original call...

Page 165: ...1 11 Conversation Features Feature Guide 165 User Manual References 1 10 4 If a Host PBX is Connected...

Page 166: ...etermines whether this feature is enabled or disabled Whether this feature applies to outgoing calls only or to both outgoing and incoming calls is determined through system programming Trunk to Trunk...

Page 167: ...ion Time 2 13 5 7 5 Miscellaneous Dial Digits Limitation After Answering Dial Digits PT Programming Manual 472 Extension to Trunk Call Duration 473 Trunk to Trunk Call Duration 502 Trunk Call Duration...

Page 168: ...rallel mode each telephone can act as a completely different extension with its own extension number 2 1 1 Extension Port Configuration Digital XDP Digital XDP involves the connection of a DPT to a DP...

Page 169: ...in parallel mode it is programmable whether the SLT rings for incoming calls Ring on Both telephones ring except when the PT is in Hands free Answerback mode 1 4 1 4 Hands free Answerback or voice ca...

Page 170: ...he OHCA feature and USB Module still cannot be used with the master DPT To use them the master DPT must be disconnected from the PBX and then reconnected DPT DPT SLT When an SLT is connected to the sl...

Page 171: ...1 11 Conversation Features Feature Guide 171 600 EXtra Device Port XDP Mode User Manual References 1 8 11 Setting the Parallelled Telephone to Ring Parallelled Telephone...

Page 172: ...lls If a CPC signal is detected during a Conference call 1 14 1 2 Conference that line is disconnected but the remaining parties stay connected If a CPC signal is detected during a call between a call...

Page 173: ...rogrammable whether a ringback tone or music is sent If the transfer destination extension has set FWD to an outside party the call will be transferred to the outside party 1 3 1 2 Call Forwarding FWD...

Page 174: ...ot automatically connected to an extension using Hands free Answerback when the extension user is absent Programming Manual References PC Programming Manual 2 8 3 2 2 Operator BGM BGM and Music on Hol...

Page 175: ...1 12 Transferring Features Feature Guide 175 User Manual References 1 4 1 Transferring a Call Call Transfer...

Page 176: ...d Recall is heard at the extension which put the call on hold If the extension is engaged in a call the Hold Alarm will be heard If an outside party is placed on hold and not retrieved within a prepro...

Page 177: ...k Transfer to Extension Mode 1 Flashing the hookswitch Going on hook Flashing the hookswitch Hold Feature No Going on hook Flashing the hookswitch Trunk Access No Flashing the hookswitch Extension No...

Page 178: ...mbering Plan Main Features Call Hold Call Hold Retrieve Call Hold Retrieve Specified with a Holding Extension Number Hold Retrieve Specified with a Held CO Line Number 2 8 17 2 9 System Options Option...

Page 179: ...ieved within a preprogrammed time period Default 30 minutes it is automatically disconnected Call Park Button Pressing the Call Park button parks or retrieves a call in a preset parking zone A flexibl...

Page 180: ...ameter or Ringing Tone Type Number for Call Park 2 10 17 4 3 DSS Console Flexible Button Type Parameter Selection for Call Park Optional Parameter Ringing Tone Type Number for Call Park PT Programming...

Page 181: ...ition that a party is in when an extension is calling other parties in order to perform Call Transfer Conference or Call Splitting In Consultation Hold the original call is treated as if it is on hold...

Page 182: ...ures KX TDA30 Only one external music port is available If BGM is selected it is possible to select whether external music port internal music port 1 or internal music port 2 is assigned to BGM Condit...

Page 183: ...on of Peripherals KX TDA600 2 13 1 Connection of Peripherals Programming Manual References PC Programming Manual 2 8 3 2 2 Operator BGM BGM and Music on Hold Music Source of BGM2 KX TDA100 KX TDA200 K...

Page 184: ...ght party conferences 8 three party conferences 2 four party conferences 10 three party conferences Feature Description Reference Conference During a two party conversation an extension user can add o...

Page 185: ...ollowing timers Callback Start Timer Warning Tone Start Timer Disconnect Timer These timers behave and operate according to the following chain of events 1 When the unattended conference is establishe...

Page 186: ...ice COS Settings TRS Transfer to CO 2 8 17 2 9 System Options Option 3 Confirmation Tone Tone 4 1 Start Conference Confirmation Tone Tone 4 2 Finish Conference Echo Cancel Conference 2 10 5 4 1 4 Wire...

Page 187: ...can be customised as the S CO button Privacy Release Time Privacy is released for five seconds to allow the conversation to be joined This feature overrides Data Line Security 1 11 5 Data Line Securi...

Page 188: ...a nearby telephone It is possible to page with a call on hold in order to transfer the call Paging Deny An extension user can choose not to receive paging announcements Paging Group Each paging group...

Page 189: ...l References PC Programming Manual 2 8 8 2 6 1 Numbering Plan Main Features Group Paging Group Paging Answer Paging Deny Set Cancel 2 8 17 2 9 System Options Option 1 PT Fwd DND Paging to DND Extensio...

Page 190: ...re Guide 640 Extension User Groups of a Paging Group 641 External Pagers of a Paging Group Feature Guide References 3 1 Capacity of System Resources User Manual References 1 7 1 Paging 1 7 2 Answering...

Page 191: ...roadcasting Group Eight broadcasting groups can be programmed and a maximum of 31 members can be assigned to each group The available destinations as members of the broadcasting group are as follows O...

Page 192: ...extension The call information of the caller not members will be recorded on SMDR A caller cannot make a broadcasting call with a call on hold Call Pickup is not available for a broadcasting call 1 4...

Page 193: ...ng Plan Main Features Broadcasting Operation 2 8 11 2 7 1 Class of Service COS Settings CO SMDR Broadcasting Operation 2 9 24 3 10 Broadcasting Group 2 9 25 3 10 Broadcasting Group Member List PT Prog...

Page 194: ...outgoing trunk call Internal Call Block determines which extensions can call a doorphone 1 1 2 2 Internal Call Block Ring Duration If an incoming call is not answered within a preprogrammed time peri...

Page 195: ...ramming Manual 2 8 4 2 3 Timers Counters DISA Door Reminder U Conf Doorphone Call Ring Duration Doorphone Call Duration 2 8 8 2 6 1 Numbering Plan Main Features Doorphone Call 2 8 11 2 7 1 Class of Se...

Page 196: ...r opener port not a relay port If it is not it may not be possible to open the door while on a doorphone call Installation Manual References KX TDA30 2 9 1 Connection of Doorphones Door Openers Extern...

Page 197: ...le to change the volume of an external pager through system programming Installation Manual References KX TDA30 2 10 1 Connection of Peripherals KX TDA100 KX TDA200 2 11 1 Connection of Peripherals KX...

Page 198: ...ake a music selection BGM External Hardware requirement A user supplied external pager External pagers can be used with the following priorities TAFAS Paging BGM 1 15 1 Paging 1 17 3 Trunk Answer From...

Page 199: ...res Feature Guide 199 MOH MOH Music On Hold KX TDA30 only 2 11 2 5 2 External Pager PT Programming Manual None User Manual References 1 8 8 Turning on the Background Music BGM 2 1 4 Turning on the Ext...

Page 200: ...n does not increase the total recording time or the number of messages It increases the number of messages that can be played simultaneously Example Feature Usage Reference Direct Inward System Access...

Page 201: ...preprogrammed time period or during clearing the prerecorded message stored at the floating extension number of desired message The longer one is applied Record a message when traffic is light early...

Page 202: ...Extension Number Delayed Ring PT Programming Manual 631 Sequences in Queuing Time Table 730 Outgoing Message OGM Floating Extension Number Feature Guide References 3 1 Capacity of System Resources Use...

Page 203: ...ers DISA Door Reminder U Conf DISA No Dial Intercept Timer 211 DISA Intercept Time 2 11 3 5 3 1 Voice Message DISA System Option 1 DISA Intercept Intercept when No Dial after DISA answers DISA Built i...

Page 204: ...duration of the call DISA Intercept Routing Busy If the first destination called by the outside party is busy the call is redirected as follows a The call is redirected to the Intercept Routing Busy...

Page 205: ...U Conf DISA Intercept Timer Day Lunch Break Night DISA Disconnect Timer after Intercept 2 10 1 4 1 1 Wired Extension Extension Settings Option 1 Intercept Destination When called party does not answer...

Page 206: ...loating extension number 501 If the number of the received call after modification according to the Caller ID table is 12341115678 the call originator is recognised as extension 200 and the Walking CO...

Page 207: ...ination Yes The PBX receives the dialled digits and checks the dialled number No What is the DISA security mode Continued on next page F A The call is routed to an operator etc DISA Intercept when All...

Page 208: ...B C C D D No Security The call is disconnected Continued from previous page DISA Reorder Tone time expires Yes Is the extension in DND mode Yes No A No Yes The call is established The call is routed...

Page 209: ...g an outgoing message OGM 2 8 4 2 3 Timers Counters DISA Door Reminder U Conf Recall Hold Recall 209 DISA Delayed Answer Time Call Retry While hearing a ringback reorder or busy tone retrying the call...

Page 210: ...Call Limitation If the timer expires the line will be disconnected unless the originating caller extends the time by sending any DTMF signalling The caller can prolong the call duration within the pr...

Page 211: ...ce COS Settings Extension Feature Accept the Call from DISA Verification Code PIN Lock Extension PIN Lock If the wrong PIN is entered three times the line will be disconnected If the wrong PIN is ente...

Page 212: ...oes not answer Day Lunch Break Night 2 10 10 4 2 1 Portable Station Extension Settings Option 1 Intercept Destination When called party does not answer Day Lunch Break Night 2 11 3 5 3 1 Voice Message...

Page 213: ...Destinations Conditions Hardware Requirement An MSG card This feature is only effective for calls arriving on DISA lines If a fax signal is not detected before the DISA Intercept Routing No Dial timer...

Page 214: ...ences 2 5 4 MSG2 Card KX TDA3191 Programming Manual References PC Programming Manual 2 11 4 5 3 2 Voice Message DISA Message Fax Extension KX TDA30 only PT Programming Manual None Feature Guide Refere...

Page 215: ...n This message box is used to store greeting messages and voice messages for the extension Each PT SLT and PS can be assigned its own message box Example Message Recording Limit Up to 125 messages gre...

Page 216: ...r hears the designated greeting message In addition to the normal greeting message an extension user can record a different greeting message for each time mode day lunch break night 2 2 4 Time Service...

Page 217: ...e will begin playing automatically After the last voice message in a message box has finished playing the voice messages will begin playing from the most recent voice message again When all voice mess...

Page 218: ...connected New voice messages cannot be recorded in a message box when a the total recording time or number of voice messages for the SVM card exceeds the limit b the number of voice messages for an ex...

Page 219: ...3 Call Forwarding CF by QSIG Installation Manual References 2 5 5 SVM2 Card KX TDA3192 Programming Manual References PC Programming Manual 2 4 5 Tool Simplified Voice Message Delete All Recordings KX...

Page 220: ...res 220 Feature Guide 3 1 Capacity of System Resources 3 2 Exclusive Features Table User Manual References 1 6 2 Using Voice Messaging Built in Simplified Voice Message SVM KX TDA30 only 3 1 2 Setting...

Page 221: ...An external sensor OPB card and EIO card Some devices may be unable to communicate correctly with the PBX Confirm compatibility with the manufacturer of a device before installing it After a sensor ha...

Page 222: ...3161 2 5 2 DPH2 Card KX TDA3162 2 9 1 Connection of Doorphones Door Openers External Sensors and External Relays KX TDA100 KX TDA200 2 6 1 OPB3 Card KX TDA0190 2 6 4 EIO4 Card KX TDA0164 2 10 1 Connec...

Page 223: ...ort not a door opener port Some devices may be unable to communicate correctly with the PBX Confirm compatibility with the manufacturer of a device before installing it Each external relay port has a...

Page 224: ...ype 2 8 8 2 6 1 Numbering Plan Main Features External Relay Access 2 8 11 2 7 1 Class of Service COS Settings Extension Feature External Relay Access 2 11 6 5 4 External Relay PT Programming Manual No...

Page 225: ...vice Features Feature Description Reference Caller ID Caller s information which is sent from an analogue trunk The following Caller ID signalling types are supported FSK and DTMF Calling Line Identif...

Page 226: ...first If a match is not found the long distance call data is applied Example Note When caller s information is sent through an ISDN line and the call type is Subscriber National or International the...

Page 227: ...xample Location System Speed Dialling No Telephone No 1 System Speed Dialling Name 2 CLI Destination 3 000 90123456789 ABC Company 200 001 A trunk call with the caller s information is received No e g...

Page 228: ...s can receive Caller ID Note that SLTs connected in parallel to DPTs attached to Super Hybrid ports can only receive Caller ID information when set to ring mode When the caller s number is sent to an...

Page 229: ...tings 2 9 1 3 1 1 Trunk Group TRG Settings Main Caller ID Modification Table 2 10 1 4 1 1 Wired Extension Extension Settings Option 7 Extension Caller ID Sending Incoming Call Wait Timer for Extension...

Page 230: ...in the call logs for all the extensions it was forwarded to If a call is forwarded to an incoming call distribution group and is not answered the information is not logged in the call log for the inc...

Page 231: ...answered the information is logged in the call log for the answering extension Through system programming it is possible to select which Incoming Call Logs record call information when a member of an...

Page 232: ...1 18 Caller ID Features 232 Feature Guide 3 1 2 Settings on the Programming Mode...

Page 233: ...Message button for the extension other extensions or an incoming call distribution group Distinctive Dial Tone for Message Waiting If the Distinctive Dial mode is enabled dial tone 4 will be sent to...

Page 234: ...56 ms 1 28 s 1 28 s 5 12 s 5 12 s 2 56 s 768 ms 5 12 s 1 28 s 10 24 s 768 ms Pattern 3 256 ms 1 28 s 5 12 s Pattern 5 Pattern 6 ON OFF ON OFF ON OFF ON OFF ON OFF Pattern 7 Pattern 8 ON OFF ON OFF Pat...

Page 235: ...0 only 2 8 8 2 6 1 Numbering Plan Main Features Message Waiting Set Cancel Call Back 2 8 10 2 6 3 Numbering Plan B NA DND Call Feature Message Waiting Set 2 8 17 2 9 System Options Option 3 Dial Tone...

Page 236: ...le on hook Programming Manual References PC Programming Manual 2 8 8 2 6 1 Numbering Plan Main Features Absent Message Set Cancel 2 10 1 4 1 1 Wired Extension Extension Settings Option 3 Absent Messag...

Page 237: ...tures Feature Guide 237 Feature Guide References 3 1 Capacity of System Resources User Manual References 1 6 3 Showing a Message on the Caller s Telephone Display Absent Message 3 1 2 Settings on the...

Page 238: ...r handset and headset volume and the display contrast Navigator Key and Jog Dial can also be used to select data from the Call Directory and the System Feature Access Menu on the display ENTER Used to...

Page 239: ...e during a conversation Dual feature button VOICE CALL MUTE Used to monitor an intercom call automatically a hands free conversation is not possible Also used for handset microphone mute during a conv...

Page 240: ...ve a trunk call or can be reassigned to a different trunk or to another feature button Flexible DSS Direct Station Selection Used to access an extension with one touch Every button is programmed to co...

Page 241: ...with one touch Incoming Call Distribution ICD Group Used to access a specified incoming call distribution group for making or receiving calls Message Used to leave a message waiting indication or cal...

Page 242: ...call using the telephone company Headset Used to turn on off the headset mode while idle Used to switch between hands free mode and headset modes during a conversation Time Service Switching Mode Auto...

Page 243: ...ed Extension Flexible Button Flexible Button Data Copy 2 10 7 4 1 5 Wired Extension PF Button 2 10 13 4 2 3 Portable Station Flexible Button 2 10 17 4 3 DSS Console Flexible Button PT Programming Manu...

Page 244: ...flashing Message s present no incoming call Red on No message s present no incoming call Off 2 Light Pattern of the Line Status Buttons Light Pattern Line Status Button Trunk Status Intercom Line Stat...

Page 245: ...f a DSS button for incoming call can be set to Off through system programming In this case the DSS button light will not indicate the status of the corresponding extension Programming Manual Reference...

Page 246: ...ND Fwd LED Option 1 PT Fwd DND DND LED Option 4 DSS Key DSS Key mode for Incoming Call PT Programming Manual None Feature Guide References 1 2 2 2 Group Call Distribution 1 2 2 7 Log in Log out 1 3 1...

Page 247: ...is hidden but not altered Programming Manual References PC Programming Manual 2 8 17 2 9 System Options Option 5 PT Feature Access No 1 8 2 10 1 4 1 1 Wired Extension Extension Settings Option 4 Displ...

Page 248: ...n 5 Incoming Call Display Option 5 Automatic LCD Switch when Start Talking 2 12 9 6 8 Hotel Charge Charge Charge Options Digits After Decimal Point Charge Options Currency Charge Options Currency Disp...

Page 249: ...to one ISDN port Point to multipoint P MP A maximum of eight ISDN terminal devices can be connected to one ISDN port Interface Type Description Port Mode Configuration Type 3 Basic Rate Interface BRI...

Page 250: ...s the telephone number of the answered party to the network when answering a call The caller can see the number on his telephone display when the line is connected 1 21 1 2 Calling Connected Line Iden...

Page 251: ...ISDN terminal device can be connected to the port Call Forwarding CF by ISDN Forwards an incoming call to another outside party using the ISDN service of the telephone company 1 21 1 4 Call Forwardin...

Page 252: ...ension Inter digit Some supplementary services are provided by the key protocol 1 21 1 12 ISDN Service Access by Keypad Protocol Extension Number An extension number can be assigned to each ISDN port...

Page 253: ...0 only 2 7 17 1 1 Slot PRI Port Port Command KX TDA100 KX TDA200 KX TDA600 only 2 8 4 2 3 Timers Counters Dial IRNA Recall Tone Dial Extension Inter digit 2 8 17 2 9 System Options Option 2 ISDN en Bl...

Page 254: ...be assigned as follows CLIP COLP number for each ISDN port subscriber s number CLIP COLP number for each extension CLIP COLP number for each incoming call distribution group Each extension can select...

Page 255: ...d as the CLIR or COLR button The CLIP COLP number must match the telephone number provided by the telephone company Otherwise it will be ignored or replaced by another number When using a private netw...

Page 256: ...Button Type PT Programming Manual 003 Extension Number 422 BRI Subscriber Number 606 CLIP COLP Number Feature Guide References 1 20 2 Flexible Buttons User Manual References 1 8 4 Displaying Your Tel...

Page 257: ...anagement If the amount of call charge reaches the preprogrammed limit an extension user cannot make further calls 1 9 2 Budget Management AOC for ISDN extension An ISDN extension also receives AOC Pr...

Page 258: ...onditions This feature complies with the following European Telecommunication Standard ETS specification ETS 300 207 Diversion supplementary service The availability of this feature is dependent on th...

Page 259: ...is feature Programming Manual References PC Programming Manual 2 8 8 2 6 1 Numbering Plan Main Features ISDN FWD MSN Set Cancel Confirm 2 8 11 2 7 1 Class of Service COS Settings CO SMDR CF MSN PT Pro...

Page 260: ...communication Standard ETS specification ETS 300 207 Diversion supplementary service The availability of this feature is dependent on the contract with the telephone company This feature can be enable...

Page 261: ...bering Plan Main Features ISDN FWD MSN Set Cancel Confirm 2 8 11 2 7 1 Class of Service COS Settings CO SMDR CF MSN PT Programming Manual None Feature Guide References 1 3 1 1 Call Forwarding FWD Do N...

Page 262: ...ication Standard ETS specification ETS 300 141 Call Hold HOLD supplementary service ISDN Hold Button A flexible button can be customised as the ISDN Hold button The availability of this feature is dep...

Page 263: ...enabled or disabled on an ISDN port basis If an ISDN port is in P P configuration this feature can be used only when the network supports the explicit linkage option Call Transfer with Announcement a...

Page 264: ...ETS specification ETS 300 188 Three Party 3PTY supplementary service The availability of this feature depends on the contract with the telephone company This feature can be enabled or disabled on an I...

Page 265: ...r hangs up Information on the malicious call will be received later on Conditions This feature complies with the following European Telecommunication Standard ETS specification ETS 300 130 Malicious C...

Page 266: ...d sending CCBS must be enabled individually on an ISDN port basis through system programming An extension user can set only one CCBS The last setting is effective The CCBS setting is cancelled if ther...

Page 267: ...umber MSN The MSN consists of the ISDN extension number and an additional digit 0 through 9 or 00 through 99 Example Conditions Subaddressing Subaddressing is possible between ISDN terminal devices Th...

Page 268: ...s 0 all terminal devices on the same ISDN port receive the call simultaneously if the specification of each terminal device is available To use the MSN whose last digit is 0 as an individual MSN syste...

Page 269: ...ess ISDN Service Button A flexible button can be customised as an ISDN Service button A service access code can also be assigned on this button for a quick operation This feature is not available to a...

Page 270: ...the E1 card individually according to tariffs and customer needs 2 E1 Features The following table shows the features available for each channel type Feature Table Explanation Channel Type 1 2 3 4 5...

Page 271: ...and PT Programming Manual None Feature Guide References 3 2 Exclusive Features Table 4 Automatic Number Identification ANI Outgoing ANI Sends the caller s number to the E1 line The sending method is t...

Page 272: ...at minimum expense One of the five channel types can be assigned to one of the 24 channels of the T1 card individually according to tariffs and customer needs 2 T1 Features The following table shows...

Page 273: ...s 3 2 Exclusive Features Table 4 Off Premise Extension OPX An SLT which is installed off site can perform as if it were installed locally The SLT makes and receives a call through the PBX An extension...

Page 274: ...h use the Voice Mail DTMF Integration features A maximum of 2 for KX TDA30 KX TDA100 KX TDA200 or 8 for KX TDA600 groups can be assigned VM DPT Group A group of DPT ports which use the Voice Mail DPT...

Page 275: ...gs 1 3 1 Call 1 2 7 5 1 1 Slot Extension Port DPT Type Type for DPT or S Hybrid port 601 Terminal Device Assignment 2 2 7 5 1 1 Slot Extension Port DPT Type VM Unit No for DPT or S Hybrid port 3 2 7 5...

Page 276: ...Mail feature 1 6 1 2 One touch Dialling For example to access a mailbox mailbox number 123 of the VPS extension number 165 directly assign 165 6123 to a One touch Dialling button When pressing this bu...

Page 277: ...mail I am sorry I cannot take your call right now Please leave a message and I will call you back The caller leaves a message If the call reroutes to the floating extension number of the VM DTMF Group...

Page 278: ...8 1 VM DTMF Group System Settings Others FWD to the VPS Sequence b Intercept Routing to a Mailbox of the VPS The PBX sends a mailbox number of the corresponding extension to the VPS when a trunk call...

Page 279: ...answers the call Therefore the caller can leave a message without knowing the mailbox number 2 10 5 4 1 4 Wired Extension Flexible Button Type Ext No Floating Ext No for Voice Mail Transfer 2 10 10 4...

Page 280: ...re e g turning off the Message button light 2 9 19 3 8 1 VM DTMF Group System Settings Others Message Waiting Lamp Control When the PBX is selected the Message Waiting feature is cancelled after the e...

Page 281: ...number is invalid 3 DND DND tone The called extension has set DND 1 3 1 3 Do Not Disturb DND 4 Answer The called extension has answered the call 5 FWD VM RBT FWD to Voice Mail ringback tone The calle...

Page 282: ...for each extension number and incoming call distribution group Mailbox Access ID 2 9 10 3 5 1 Incoming Call Distribution Group Group Settings Miscellaneous Programmed Mailbox No 2 10 1 4 1 1 Wired Ex...

Page 283: ...ed Mailbox No 2 10 5 4 1 4 Wired Extension Flexible Button Type Ext No Floating Ext No for Voice Mail Transfer 2 10 10 4 2 1 Portable Station Extension Settings Option 1 Programmed Mailbox No 2 10 13...

Page 284: ...Mail VM Transfer button when transferring a call to the mailbox of the VPS When the extension user presses this button and enters the desired extension number the PBX will transfer the call to the VM...

Page 285: ...e assigned for the call to the VPS Therefore the VPS can send the assigned message company greeting to the caller Corresponding VPS trunk group number and tenant number are determined by the setting o...

Page 286: ...break night of the preprogrammed tenant is applied to the DID destination and company greeting number 1 2 DID Programming Example VPS Programming Programming Example of Trunk Group Assignment 105 102...

Page 287: ...l by pressing the LCS button When the caller is leaving a message in the mailbox monitoring can be carried out in two ways each PT user can choose which through personal programming Live Call Screenin...

Page 288: ...Flash Recall button or flash the hookswitch 1 11 9 Parallelled Telephone LCS Button A flexible button can be customised as the LCS button Extension Personal Identification Number PIN To prevent unauth...

Page 289: ...Mode LCS Answer Mode 2 10 5 4 1 4 Wired Extension Flexible Button Type Ext No Floating Ext No for Two way Record Ext No Floating Ext No for Two way Transfer Ext No Floating Ext No for Voice Mail Trans...

Page 290: ...l 201 Transfer Recall Time Feature Guide References 1 20 2 Flexible Buttons 1 24 1 Voice Mail VM Group 2 3 6 Flexible Numbering Fixed Numbering User Manual References 1 10 5 If a Voice Processing Syst...

Page 291: ...ut disconnecting the call Handover Handover is available in any of the following cases a During a conversation with an extension or outside party b While a call is ringing at the PS c While the PS is...

Page 292: ...8 Connection of 2 4 GHz Portable Stations KX TDA100 KX TDA200 2 8 Connection of DECT Portable Stations 2 9 Connection of 2 4 GHz Portable Stations KX TDA600 2 10 Connection of DECT Portable Stations...

Page 293: ...e Constituent Conditions PS Ring Group A maximum of 32 groups can be created PS Ring Group 01 PS Ring Group 02 PS Ring Group 03 Floating Extn No 301 302 303 Group Name Sales 1 Sales 2 Sales 3 Incoming...

Page 294: ...e disregarded The setting which is assigned on the PS e g FWD The status of the PS e g busy b Log in log out setting from the PS ring group from the incoming call distribution group which the PS ring...

Page 295: ...sturb DND For calls directed to PS ring groups the PBX will handle at most two calls simultaneously The third call cannot arrive at a PS ring group until one of the first two calls is answered or a ca...

Page 296: ...1 Portable Station Extension Settings Main Extension Name PT Programming Manual 001 System Speed Dialling Number 002 System Speed Dialling Name 004 Extension Name Type Description PS Dialling Directo...

Page 297: ...using a combination of buttons button a specified number or and or display operation The flexible buttons and the display are customised through PS programming The button assignment is the same for P...

Page 298: ...While being monitored by another extension 1 8 3 Call Monitor e During Consultation Hold f During a broadcasting call 1 16 1 Broadcasting Wireless XDP Parallel Mode can only be set from a PS The wire...

Page 299: ...1 8 2 Executive Busy Override Itemised Billing Code for ARS 1 10 1 Automatic Route Selection ARS Transfer Recall Destination for Call Transfer and Call Park 1 12 1 Call Transfer 1 13 2 Call Park CLIP...

Page 300: ...n Settings Main Wireless XDP PT Programming Manual 515 Wireless XDP Parallel Mode for Paired Telephone Feature Guide References 1 11 9 Parallelled Telephone 2 2 1 Class of Service COS User Manual Refe...

Page 301: ...of the PBX This can be especially useful for a cellular phone user who can use his cellular phone as if it were his extension when he is away from his desk Example The following features can be access...

Page 302: ...PBXs Using virtual PSs in an ICD Group all 4 PBXs can be called simultaneously to search for the PS 1 30 6 1 PS Roaming by Network ICD Group Automatic Fax Transfer KX TDA30 only A virtual PS can be u...

Page 303: ...unk call information incoming outgoing b Intercom call information outgoing c Log in Log out information d PBX error log 2 4 3 Local Alarm Information e Hospitality feature information 1 27 1 Hospital...

Page 304: ...02 01 02 02 01 02 02 01 02 02 01 02 02 01 02 02 01 02 02 01 02 02 01 02 02 01 02 02 01 02 02 Dial Number 25 I 12345678901234567890 I 1234567890123456 1234567890123456 I ABC COMPANY12345678 D CDE9876...

Page 305: ...cess Code Access Code to the Telephone Company from a Host PBX dot Secret dialling X Privacy dial Transferred call If the transfer destination extension enters some digits the entered digits will be a...

Page 306: ...hether the outgoing trunk calls are shown This setting is common throughout the PBX COS programming is also required 2 17 1 11 1 Main SMDR Print Information Outgoing Call 804 SMDR Outgoing Call Printi...

Page 307: ...ection will be shown as X e g 123 456 XXXX 2 17 1 11 1 Main SMDR SMDR Options Privacy Mode Date order The date order is changeable month day year day month year year month day year day month 2 17 1 11...

Page 308: ...between the end of dialling and start of the SMDR timer for outgoing trunk calls When the PBX has sent out all dialled digits to the telephone company and this timer expires the PBX starts counting t...

Page 309: ...the ARS setting for SMDR When a Host PBX Access code is assigned to a trunk group calls to extensions of the host PBX are not recorded on SMDR A Host PBX Access Code can be used to record only long d...

Page 310: ...p Perforation 804 SMDR Outgoing Call Printing 805 SMDR Incoming Call Printing Feature Guide References 1 1 1 3 Direct Inward Dialling DID Direct Dialling In DDI 1 1 1 4 Multiple Subscriber Number MSN...

Page 311: ...le a connected PC Example If message 1 is preprogrammed as Started work and message 2 as Finished work employees can sign in by selecting message 1 when starting work and sign out by selecting message...

Page 312: ...rgin and a tax to the call charges The call charge rate per meter indication is programmable on a trunk group basis Calculation Method The margin or tax rate must consist of four digits two digits bef...

Page 313: ...erification code d Set the call charge rate for each trunk group e Print out the total call charges for all extensions and verification codes f Set a budget for each extension and verification code Ex...

Page 314: ...ton Type 2 10 17 4 3 DSS Console Flexible Button Type 2 12 9 6 8 Hotel Charge Charge Margin Tax Margin Rate for Telephone Margin Tax Tax Rate for Telephone Charge Options Digits After Decimal Point Ch...

Page 315: ...ck in status of rooms remotely 1 27 2 Room Status Control Call Billing for Guest Room Charges for calls from guest rooms can be logged and output as a guest bill 1 27 3 Call Billing for Guest Room Rem...

Page 316: ...tor can enter customer charges such as minibar charges A guest bill showing these charges as well as call charges can be printed If necessary the guest charge data entered can be edited later and the...

Page 317: ...me or similar to the room number for convenience The previous guest s billing data is only cleared when an extension is set back to Check in status Thus it is possible to edit guest charge data and re...

Page 318: ...1 27 Hospitality Features 318 Feature Guide User Manual References 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features...

Page 319: ...8 Hotel Charge Bill Checkout Billing Bill SMDR for Telephone Checkout Billing Bill SMDR for Minibar Checkout Billing Bill SMDR for Others A name that appears on the display telephone of the hotel oper...

Page 320: ...de and call charges using the same format as SMDR output Pattern B 1 26 1 Station Message Detail Recording SMDR 6 The total charge for each charge item and tax including the preprogrammed tax rate 7 T...

Page 321: ...anual 2 10 1 4 1 1 Wired Extension Extension Settings Option 2 Extension PIN 2 12 9 6 8 Hotel Charge Checkout Billing LCD for Telephone 2 12 9 6 8 Hotel Charge Charge Margin Tax Margin Rate for Teleph...

Page 322: ...be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping PINs secret b Selecting complex random PINs that cannot be easily guessed...

Page 323: ...isplay 2 10 1 4 1 1 Wired Extension Extension Settings Option 2 Extension PIN 2 10 10 4 2 1 Portable Station Extension Settings Option 2 Extension PIN PT Programming Manual 005 Extension Personal Iden...

Page 324: ...sion Feature Clear Call Waiting will be enabled if Extension Clear Call Waiting is set to Clear through system programming In this case dial tone 2 will be heard when going off hook 1 29 1 Dial Tone P...

Page 325: ...xtension Controlling Features Feature Guide 325 Extension Clear Hot Line Pickup Dial PT Programming Manual None User Manual References 1 8 13 Clearing Features Set at Your Extension Extension Feature...

Page 326: ...red to use this feature 1 28 1 Extension Personal Identification Number PIN If a DSS Console is connected to a PT and the DSS Console is continuously used with the PT after Walking Extension has been...

Page 327: ...eat times and intervals are programmable through system programming To use the voice message feature The MSG card is required and the message must be recorded An extension assigned as the manager can...

Page 328: ...328 Feature Guide PT Programming Manual None Feature Guide References 1 27 2 Room Status Control User Manual References 1 8 1 Setting the Alarm Timed Reminder 1 11 1 Using the Telephones in a Hotel ty...

Page 329: ...e previously been listened to and no new messages on the SVM card Any of the features below are set Absent Message BGM FWD Call Pickup Deny Call Waiting DND Extension Dial Lock Executive Busy Override...

Page 330: ...B is selected dial tone 1B will be heard Distinctive dial tones can be disabled When disabled dial tone 1 will be heard in all cases except those marked with in the table above Dial Tone Patterns All...

Page 331: ...is received in Hands free Answerback mode Tone 3 1 a Sent before a conversation is established when using the Paging feature b Sent when a conversation is established with the extension in the followi...

Page 332: ...y Voice Confirmation Tone Tone 2 Paged Automatic Answer Confirmation Tone Tone 3 1 Start Talking after making call Confirmation Tone Tone 3 2 Start Talking after answering call Confirmation Tone Tone...

Page 333: ...the PBX is included Interface The following interfaces can be used to establish a private network The available interfaces depend on the cards installed in the PBX 2 7 14 1 1 Slot BRI Port Network Nu...

Page 334: ...ne or two digits of extension numbers of either PBX e g 10XX for PBX 1 20XX for PBX 2 to allow calls to be routed properly Case 1 Extension 1012 of PBX 1 dials extension number 2011 Extension 1012 of...

Page 335: ...n Case 1 Extension 1012 of PBX 1 dials TIE line access number 7 PBX code 952 and extension number 1011 Extension 1012 of PBX 1 is connected to extension 1011 of PBX 2 Case 2 Extension 1011 of PBX 1 di...

Page 336: ...s received at PBX 1 are forwarded directly to the extension at PBX 2 even when using the PBX Code method a Incoming Trunk Call Destination Assignment Example Explanation An outside caller dials 123 45...

Page 337: ...eaches the destination extension 1011 of PBX 1 and the call is forwarded transferred or intercepted to extension 2011 of PBX 2 through the TIE line TIE Line Network TIE Line Forwarded Transferred Inte...

Page 338: ...1 dials the Trunk Group Access number of PBX 1 8 trunk group number 02 TRG2 Idle Line Access number of PBX 2 9 and telephone number 211 4567 2 8 8 2 6 1 Numbering Plan Main Features Trunk Group Acces...

Page 339: ...p Access number of PBX 1 8 trunk group number 02 TRG2 PBX code 952 Idle Line Access number of PBX 2 9 and telephone number 211 4567 2 The call is connected to the outside party 211 4567 through PBX 2...

Page 340: ...nd telephone number 211 4567 2 PBX 1 modifies the call adds the Idle Line Access number of PBX 2 9 and sends the call to PBX 2 through the TIE line trunk group TRG 2 according to the ARS programming o...

Page 341: ...d the Idle Line Access number of PBX 2 9 and sends the call to PBX 2 which has PBX code 952 through the TIE line trunk group TRG 2 according to the ARS programming of PBX 1 3 PBX 2 sends the call to t...

Page 342: ...ls made through this PBX will be prohibited To override this prohibition an extension of PBX 1 must enter a verification code assigned to PBX 2 to change the COS temporarily It is also possible to ove...

Page 343: ...entry feature number verification code verification code personal identification number PIN Idle Line Access number of PBX 2 9 and the telephone number 211 4567 2 If the specified verification code ap...

Page 344: ...personal identification number PIN Idle Line Access number of PBX 2 9 and the telephone number 211 4567 2 If the specified verification code applies COS 2 of PBX 2 the call is connected to the outside...

Page 345: ...1 2 The call reaches the destination extension 1011 of PBX 2 through the TIE line and the call is forwarded transferred or intercepted to the outside party 211 4567 through the trunk TIE Line Network...

Page 346: ...he Idle Line Access number of PBX 2 9 and sends the call to PBX 2 which has PBX code 952 through the TIE line trunk group TRG 2 according to the ARS programming of PBX 1 3 PBX 2 sends the modified cal...

Page 347: ...ng Number TIE Modify Removed Number of Digits Added Number used to remove digits from and add a number to the dialled number of the TIE line call This modification may be needed depending on the TIE l...

Page 348: ...nt sequence by dialling 3XXX The 1st route trunk group TRG 1 Sending no to PBX 2 3XXX The 2nd route trunk group TRG 2 Sending no to PBX 4 3XXX Location 03 The hunt sequence by dialling 4XXX The 1st ro...

Page 349: ...The 1st route trunk group TRG 1 Sending no to PBX 2 953 XXXX The 2nd route trunk group TRG 2 Sending no to PBX 4 953 XXXX Location No Leading No Priority 1 Priority 2 TRG Dial Modification TRG Dial Mo...

Page 350: ...ignment Then the PBX checks whether the completed number is an existing extension number at that PBX Example A TIE line call is sent to PBX 2 from PBX 1 If the number sent from PBX 1 is an extension n...

Page 351: ...ne call is sent to PBX 2 from PBX 1 If the number sent from PBX 1 has the PBX code of PBX 2 952 the call will be received at the corresponding extension of PBX 2 e g 1011of PBX 2 If not PBX 2 checks t...

Page 352: ...Yes Yes Is the dialled number identified as a TIE line access no or an other PBX extension no in the flexible numbering plan of the own PBX Is the trunk group available Yes Is there an idle trunk in t...

Page 353: ...ogrammed for each trunk port Removed number of digits 3 Added number 9 Received number 0511033 Does the modified number have the own PBX code 951 Does the corresponding extension exist Removes the own...

Page 354: ...X the call can then be sent to a remote PBX and the remote PBX checks the TIE Line Routing Table for a corresponding entry Case 1 Extension 1012 of PBX 1 dials extension number 1011 The dialled number...

Page 355: ...Manual References PC Programming Manual 2 7 14 1 1 Slot BRI Port Network Numbering Plan Trunk Property for CO port 2 7 16 1 1 Slot PRI Port KX TDA100 KX TDA200 KX TDA600 only Network Numbering Plan Tr...

Page 356: ...g 1 3 1 2 Call Forwarding FWD 1 9 1 Toll Restriction TRS Call Barring Barring 1 10 1 Automatic Route Selection ARS 1 12 1 Call Transfer 1 17 6 Direct Inward System Access DISA 2 3 6 Flexible Numbering...

Page 357: ...ming PBX For making a call ARS programming 1 10 1 Automatic Route Selection ARS or TIE line service programming For receiving a call TIE line service programming TIE Line Routing and Modification Tabl...

Page 358: ...mission cannot be completed successfully Example The leading numbers of extensions accessed through the VoIP network are added as entries to the Quick Dialling table in addition to being registered as...

Page 359: ...ve a reply from the other PBX within about 4 seconds of making the call or an error is returned the call is rerouted to a public trunk as specified Conditions Some QSIG services are available 1 30 4 Q...

Page 360: ...ng 1 10 1 Automatic Route Selection ARS and or TIE line service programming b When receiving a call The telephone company distinguishes the call type If it is a private call the call is received by th...

Page 361: ...whose public number is 123 4321 Programming Manual References PC Programming Manual 2 7 14 1 1 Slot BRI Port Network Numbering Plan Trunk Property for CO port 2 7 16 1 1 Slot PRI Port KX TDA100 KX TDA...

Page 362: ...CNIP CONP by QSIG Connected Line Identification Presentation COLP Sends the number of the answered party to the QSIG network when answering a call 1 30 4 2 Calling Connected Line Identification Presen...

Page 363: ...ntification Presentation CLIP COLP and Calling Connected Name Identification Presentation CNIP CONP by QSIG Connected Name Identification Restriction CONR Prevents CONP being sent by the answered part...

Page 364: ...party on his telephone display when the call is answered CLIP CNIP Example COLP CONP Example CLIP COLP Number The extension number sent to the QSIG network for CLIP COLP can be assigned for each exte...

Page 365: ...ming Manual References PC Programming Manual 2 7 14 1 1 Slot BRI Port Supplementary Service COLP CLIR COLR CNIP CONP CNIR CONR CF Rerouting CT CCBS AOC D AOC E 3PTY 2 7 16 1 1 Slot PRI Port KX TDA100...

Page 366: ...ard ETS specification ETS 300 257 Diversion supplementary services This feature can be enabled or disabled on each ISDN QSIG port of the PBX Example Extension 1000 of PBX 1 dials extension number 2000...

Page 367: ...upplementary Service COLP CLIR COLR CNIP CONP CNIR CONR CF Rerouting CT CCBS AOC D AOC E 3PTY 2 7 16 1 1 Slot PRI Port KX TDA100 KX TDA200 KX TDA600 only Supplementary Service COLP CLIR COLR CNIP CONP...

Page 368: ...eature can be enabled or disabled on an ISDN QSIG port basis Call Transfer with Announcement and Call Transfer without Announcement is possible 1 12 1 Call Transfer Example Extension 1000 of PBX 1 dia...

Page 369: ...ary Service COLP CLIR COLR CNIP CONP CNIR CONR CF Rerouting CT CCBS AOC D AOC E 3PTY 2 7 16 1 1 Slot PRI Port KX TDA100 KX TDA200 KX TDA600 only Supplementary Service COLP CLIR COLR CNIP CONP CNIR CON...

Page 370: ...CCBS b The called party s PBX is capable of accepting CCBS To receive and send CCBS receiving and sending CCBS must be enabled individually on an ISDN QSIG port basis through system programming An ex...

Page 371: ...be made and transferred between PBXs 1 30 1 TIE Line Service In the programming example that follows the PBXs in the network use the Extension Number method as shown in the illustration above However...

Page 372: ...GW QSIG IP data is routed through the network according to the routing tables of the IP GW cards When using VoIP it is necessary to identify the monitor PBXs to which to transmit extension status inf...

Page 373: ...misation Monitor PBX At any extension attached to a monitor PBX customise a flexible button as an NDSS button for an extension registered above Then go off hook press this button once and go on hook a...

Page 374: ...be version 1 009 or later Each of Network PBX IDs 1 8 can only be assigned to one PBX within a network Assigning the same Network PBX ID to two PBXs will cause network data transmission problems It i...

Page 375: ...PBX Extension Number feature 1 30 1 TIE Line Service Programming Manual References PC Programming Manual 2 7 14 1 1 Slot BRI Port ISDN CO Networking Data Transfer 2 7 16 1 1 Slot PRI Port KX TDA100 KX...

Page 376: ...VPS Local VPS 1 Automatic Configuration Quick Setup No Yes 2 FWD to a Mailbox of the VPS Yes Yes 3 Intercept Routing to a Mailbox of the VPS Yes Yes 4 Transferring to a Mailbox of the VPS No Yes 5 Tr...

Page 377: ...PS and answered by mailbox 201 If the outside caller leaves a message the VPS sends a Message Waiting notification to the extension using Enhanced QSIG information over the private network When forwar...

Page 378: ...e sent from different VPSs the most recent notification will be displayed A flexible button cannot be customised as a Message Waiting button for another extension at a different PBX Whether or not Enh...

Page 379: ...that virtual PS This allows multiple ICD groups at remote locations to receive calls together Conditions Hardware Requirement The KX TDA6920 KX TDA0920 or KX TDA3920 SD Memory Card for Software Upgra...

Page 380: ...ide 2 8 17 2 9 System Options Option 4 Send CLIP of CO Caller to ISDN when ICD Group with Cellular Phone PT Programming Manual None Feature Guide References 1 2 2 3 Outside Destinations in Incoming Ca...

Page 381: ...ne other PBX Therefore if a PS is registered at 3 other PBXs 3 private network channels are needed to forward a single call to all of the PBXs Each PBX can store the current communication status of ea...

Page 382: ...heard from the PBX If the status of a PS is set to Out of Range at all PBXs that it is registered to the call will be redirected to the overflow destination of the ICD Group Handover from one PBX to...

Page 383: ...irement An IP EXT card IP PT registration is required through system programming before an IP PT can be used with the PBX An IP PT cannot be used unless an extension number is assigned For details on...

Page 384: ...ture Guide 2 7 8 IP EXT16 Card KX TDA0470 Programming Manual References PC Programming Manual 2 7 36 1 1 Slot IP Extension Card Property 2 7 38 1 1 Slot IP Extension Port PT Programming Manual None Fe...

Page 385: ...attached to the DPT The PC monitors the status of the DPT and controls the DPT 2 Third Party Call Control A CTI Server is connected to the PBX using 1 the USB port of the PBX or 2 the Ethernet port of...

Page 386: ...all Control or Third Party Call Control depends on your CTI application software For details refer to the manual for your CTI application software Third Party Call Control cannot be performed when two...

Page 387: ...KX TDA600 2 3 1 EMPR Card 2 8 7 CTI LINK Card KX TDA0410 2 9 4 First Party Call Control CTI Connection 2 13 1 Connection of Peripherals Programming Manual References PC Programming Manual 2 7 42 1 1...

Page 388: ...C Console Pop up Screen An image containing information about the caller appears when a call is received Voice Memo Conversations are recorded at any time and can be saved sent by e mail etc Text Memo...

Page 389: ...4 First Party Call Control CTI Connection KX TDA600 2 9 4 First Party Call Control CTI Connection Programming Manual References PC Programming Manual 2 7 5 1 1 Slot Extension Port DPT Type Type for D...

Page 390: ...PS Feature Description Reference Outside Destinations in Incoming Call Distribution Group Up to 4 cellular phones can be assigned as members of an Incoming Call Distribution ICD Group and receive call...

Page 391: ...Feature Guide 391 Section 2 System Configuration and Administration Features...

Page 392: ...per Hybrid port can be detected automatically when the XDP mode has been disabled A DSS Console or a Panasonic VPS DPT Digital Integration can also be connected with an SLT in XDP mode APT and SLT in...

Page 393: ...ture Guide 393 Programming Manual References PC Programming Manual 2 7 5 1 1 Slot Extension Port 2 10 17 4 3 DSS Console Flexible Button Pair Extension PT Programming Manual 007 DSS Console Paired Tel...

Page 394: ...arding FWD c 1 3 1 3 Do Not Disturb DND DND Override d 1 4 1 3 Call Pickup e 1 5 4 3 Account Code Entry f 1 5 5 3 Trunk Access g 1 8 2 Executive Busy Override h 1 8 3 Call Monitor i 1 8 4 3 Off hook C...

Page 395: ...naccessible due to that extension s COS Programming Manual References PC Programming Manual 2 8 11 2 7 1 Class of Service COS Settings 2 10 1 4 1 1 Wired Extension Extension Settings Main COS 2 10 10...

Page 396: ...user groups each of which is used to compose the following groups a Tenant 2 2 3 Tenant Service b Call Pickup Group See below c Paging Group See below Every extension must belong to one extension use...

Page 397: ...up Member List 680 Idle Extension Hunting Type 681 Idle Extension Hunting Group Member 4 Incoming Call Distribution Group An incoming call distribution group is a group of extensions which receives in...

Page 398: ...umber and name through system programming One PS can belong to multiple groups 1 25 2 PS Ring Group Type Description VM DTMF Group A group of SLT ports which use the Voice Mail DTMF Integration featur...

Page 399: ...mber 622 Incoming Call Distribution Group Floating Extension Number 623 Incoming Call Distribution Group Name 640 Extension User Groups of a Paging Group 650 Extension User Groups of a Pickup Group 66...

Page 400: ...nt items can be assigned to each tenant a Tenant Operator extension number floating extension number of incoming call distribution group none 2 2 5 Operator Features 2 12 6 6 6 Tenant Operator Extensi...

Page 401: ...e Music Source System Speed Dialling 1 Extn 101 Local Access System 3 System 4 2 None 1 System 2 Cyclic Tone Extended Tenant Exclusive 3 Floating extn no 200 Off BGM1 Extended Tenant Exclusive 1 Follo...

Page 402: ...ion User Group 1 Tenant 1 Extn 100 Extn 101 Extension User Group 2 Extn 103 Extn 102 COS 3 Extension User Group 3 Tenant 2 Extn 104 Extn 105 Extension User Group 4 Extn 107 Extn 106 COS 5 COS 6 Extens...

Page 403: ...n group must belong to one tenant because the following features are determined on a tenant basis 1 2 2 1 Incoming Call Distribution Group Features SUMMARY Music on Hold while a call is waiting in the...

Page 404: ...ant 2 14 8 ARS 2 14 6 8 5 Carrier Authorisation Code for Tenant 2 16 2 10 2 DIL Table Port Settings DIL Tenant Number 2 16 3 10 3 DDI DID Table Tenant Number 2 16 6 10 4 MSN Table Main Tenant Number P...

Page 405: ...Mode Automatic Manual button This can be performed by only an extension assigned as the manager or preprogrammed extension on a COS basis Even while in the Automatic Switching mode day lunch break nig...

Page 406: ...der 1 28 4 Timed Reminder i Intercept time for Intercept Routing No Answer 1 1 1 6 Intercept Routing and for DISA Intercept Routing No Answer 1 17 6 Direct Inward System Access DISA Day 1 start Lunch...

Page 407: ...p to 24 holidays start and end dates can be stored and one time mode can be selected for all holidays 5 Time Service Button A flexible button can be customised as the following buttons a Day Night but...

Page 408: ...ng Mode Automatic Manual button Programming Manual References PC Programming Manual 2 8 5 2 4 Week Table 2 8 7 2 5 Holiday Table 2 8 8 2 6 1 Numbering Plan Main Features Time Service Day Lunch Break N...

Page 409: ...Switching Mode 102 Time Service Starting Time 514 Time Service Manual Switching Feature Guide References 1 9 1 Toll Restriction TRS Call Barring Barring 1 20 2 Flexible Buttons 2 2 1 Class of Service...

Page 410: ...s assigned the caller will hear a reorder tone Conditions A single extension or incoming call distribution group can be assigned as both a tenant operator and the PBX operator Tenant operators can be...

Page 411: ...on code 1 9 6 Verification Code Entry Required Remote PIN Clear Clears the extension PIN of an extension remotely and a verification code PIN PIN Lock is also unlocked 1 28 1 Extension Personal Identi...

Page 412: ...igned per PBX Programming Manual References PC Programming Manual 2 8 11 2 7 1 Class of Service COS Settings Extension Feature Manager 2 17 1 11 1 Main Password Manager Password PT Programming Prog 1...

Page 413: ...rt The PC is connected to the USB port of the PBX or a USB port USB Module attached to a DPT Using the LAN interface A CTI LINK card KX TDA100 KX TDA200 KX TDA600 only or an IP GW4 card KX TDA30 only...

Page 414: ...Access DISA Call Transfer Call an extension probably the operator and request a transfer to the floating extension number of the analogue remote maintenance 1 12 1 Call Transfer Using an external mode...

Page 415: ...0 3 1 Overview 3 2 Connection 3 3 Installation of the KX TDA600 Maintenance Console Programming Manual References PC Programming Manual 2 17 1 11 1 Main Remote Password System Password PC Programming...

Page 416: ...Only one system programmer or one manager programmer is allowed to perform system or manager programming at one time The maximum number of simultaneous programmers that each PBX supports is as follow...

Page 417: ...rol Feature Guide 417 2 2 6 Manager Features 3 1 Capacity of System Resources User Manual References 3 1 Customising Your Phone Personal Programming 3 2 Manager Programming 3 3 Customising Your System...

Page 418: ...strongly recommended that passwords of 10 numbers or characters be used for maximum protection against unauthorised access For a list of numbers and characters that can be used in system passwords re...

Page 419: ...it Therefore we strongly recommend maintaining a backup of the system data For more information on how to back up the system data refer to the PC Programming Manual However as system passwords can be...

Page 420: ...ors is automatically allowed to perform manager operation 2 2 6 Manager Features Flexible Numbering Feature 1 Type 1 with 2 Type 2 without If Type 1 with is selected must prefix all feature numbers ex...

Page 421: ...med date if enabled through system programming It means 2 00 AM will become 3 00 AM on the start date of the summer time and 2 00 AM will become 1 00 AM on the end date Note If the Timed Reminder Wake...

Page 422: ...4 Tool 2 4 2 Tool BRI Automatic Configuration 2 8 1 2 1 Date Time Daylight Saving 2 8 17 2 9 System Options Option 2 Automatic Time Adjustment by ISDN Caller ID FSK PT Programming Manual None Feature...

Page 423: ...xtension numbers consist of leading numbers and additional numbers Extension numbers consisting of 0 through 9 can be assigned as follows Numbering schemes 1 64 Leading number up to three digits Addit...

Page 424: ...cheme 14 Leading Number None 23 33 23 Extension Numbering Scheme 15 Leading Number None 24 34 24 Extension Numbering Scheme 16 Leading Number None 25 35 25 Extension Numbering Scheme 17 Leading Number...

Page 425: ...cord clear KX TDA30 only 38 None None Parallel Telephone Mode set cancel 39 39 39 Group Call Pickup 40 40 40 Directed Call Pickup 41 41 41 TAFAS Calls through an External Pager 42 42 42 Group Paging a...

Page 426: ...cel External 711 711 711 FWD DND set cancel Internal 712 712 712 FWD DND No Answer Timer set 713 713 713 Group FWD set cancel Both 714 714 714 Group FWD set cancel External 715 715 715 Group FWD set c...

Page 427: ...Monitor 739 739 739 Hot Line programme set cancel 740 740 740 Absent Message set cancel 750 750 750 BGM set cancel 751 751 751 Remote Wake up Call 76 76 76 Timed Reminder set cancel 760 760 760 Print...

Page 428: ...onal digits to make the feature active For example to set Call Waiting the feature number for Call Waiting must be followed by 1 and to cancel it the same feature number should be followed by 0 If a f...

Page 429: ...ion must have extension numbers of 2 to 4 digits A PS can only be assigned an extension number of 4 digits or less Programming Manual References PC Programming Manual 2 8 8 2 6 1 Numbering Plan Main E...

Page 430: ...ce Description Default Device External Pager Used as the destination for TAFAS feature 1 17 3 Trunk Answer From Any Station TAFAS 600 Outgoing Message OGM Used to send messages for DISA feature 1 17 6...

Page 431: ...ing Extension Number Remote ISDN Remote Floating Extension Number PT Programming Manual 623 Incoming Call Distribution Group Name 660 VM Group Floating Extension Number 700 External Pager Floating Ext...

Page 432: ...Storage Area Main Processing EMPR MPR software data Operating system data area on either the EMPR card of the KX TDA600 the MPR card of the KX TDA100 KX TDA200 or the Main Board of the KX TDA30 Defaul...

Page 433: ...s DHLC8 2 PFT ports SLC 8 2 PFT ports Only connect one extension card to each trunk card Note Power Failure Connections must be made within the same shelf An extension card cannot have a Power Failure...

Page 434: ...ailure Connections Note The Power Failure Connections between the LCOT card and Super Hybrid ports are automatically kept so that the conversation is maintained when the power is restored and the Main...

Page 435: ...stored data automatically and the PBX will record the event System Restart in the error log Conditions In the event of a power failure PBX memory is protected by a factory provided lithium battery Th...

Page 436: ...Explanation Conditions System Alarm Button A flexible button can be customised as the System Alarm button If an extension allowed to utilise this feature uses PC Console or PC Phone the alarm informat...

Page 437: ...2 10 13 4 2 3 Portable Station Flexible Button Type 2 10 17 4 3 DSS Console Flexible Button Type 2 17 1 11 1 Main SMDR Print Information Error Log Maintenance Local Alarm Display Extension 1 Extension...

Page 438: ...2 4 Fault Recovery Diagnostics 438 Feature Guide...

Page 439: ...Feature Guide 439 Section 3 Appendix...

Page 440: ...ication Number PIN 10 digits 1 entry extension Host PBX Access Code 10 digits 10 entries trunk group Multiple Subscriber Number MSN 10 entries per ISDN BRI port Number of Characters of Name 20 Printin...

Page 441: ...ies Without EMEC or MEC 32 digits 1000 entries With MEC Additional 1000 32 digit entries With EMEC or MEC Additional 1000 32 digit entries tenant Item KX TDA30 KX TDA100 KX TDA200 KX TDA600 Broadcasti...

Page 442: ...100 records extn 140 records system 100 records extn 640 records system 100 records extn 2560 records system Incoming Call Log PT 100 records extn 480 records system 100 records extn 3040 records sys...

Page 443: ...TDA600 TIE Line Routing and Modification Table 32 entries Leading Number 3 digits PBX Code 7 digits NDSS Monitored PBXs 8 NDSS Registered Extensions for Monitor PBX 250 Item KX TDA30 KX TDA100 KX TDA...

Page 444: ...urces 444 Feature Guide Programmer Code Item KX TDA30 KX TDA100 KX TDA200 KX TDA600 Installer Level Programmer Code 4 16 characters Administrator Level Programmer Code 4 16 characters User Level Progr...

Page 445: ...e for that PBX model The table below lists the features that are available depending on the PBX model KX TDA30 KX TDA100 KX TDA200 KX TDA600 1 6 1 3 KX T7710 One touch Dialling 1 7 1 Primary Directory...

Page 446: ...g Tones Tone Patterns Default Confirmation Tone 1 1 s Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1...

Page 447: ...Feature Guide 447 The duration of a ring tone may vary by country area Tone Patterns Default Hold Alarm Tone 15 s Call Waiting Tone 1 Single Double Triple S Double 1 s Call Waiting Tone 2 Ring Tone Pa...

Page 448: ...y Number SDN Extension Changed Contents 1 1 1 6 Intercept Routing 1 4 1 2 Line Preference Incoming 1 5 3 Intercom Call 1 5 5 2 Line Preference Outgoing 1 9 5 Walking COS 1 12 1 Call Transfer 1 17 6 Di...

Page 449: ...led Telephone Digital XDP 1 16 Broadcasting Features 1 21 1 8 Three party Conference 3PTY by ISDN 1 24 3 Voice Mail DPT Digital Integration DID Number Notification to the VPS Changed Contents 1 2 2 2...

Page 450: ...sion History 450 Feature Guide 1 26 1 Station Message Detail Recording SMDR CD Condition Code 2 1 1 Extension Port Configuration 2 2 4 Time Service Features Using Time Service 3 1 Capacity of System R...

Page 451: ...IP Proprietary Telephone IP PT Features 2 2 6 Manager Features Trunk Busy Out Clear 2 3 3 Password Security Changed Contents 1 1 3 3 Call Waiting 1 6 1 4 Last Number Redial 1 9 1 Toll Restriction TRS...

Page 452: ...ture Guide KX TDA0920 SD Memory Card for Software Upgrade to Enhanced Version only Features 1 30 5 1 Network Direct Station Selection NDSS 1 32 1 Computer Telephony Integration CTI SD Memory Card requ...

Page 453: ...E Line Service TIE Line Call by Own PBX Extension Number 1 30 2 Voice over Internet Protocol VoIP Network Automatic Rerouting of VoIP Calls to Public Trunks 1 30 5 2 Centralised Voice Mail 1 30 6 1 PS...

Page 454: ...to Enhanced Version only Features 1 2 2 2 Group Call Distribution Automatic Call Distribution ACD 1 2 2 3 Outside Destinations in Incoming Call Distribution Group 1 17 6 Direct Inward System Access D...

Page 455: ...oming 1 5 3 Intercom Call 1 5 5 2 Line Preference Outgoing 1 9 1 Toll Restriction TRS Call Barring Barring 1 9 5 Walking COS 1 12 1 Call Transfer 1 13 4 Music on Hold 1 17 6 Direct Inward System Acces...

Page 456: ...3 4 Revision History 456 Feature Guide 3 1 Capacity of System Resources...

Page 457: ...he VPS Changed Contents 1 4 1 3 Call Pickup Directed Call Pickup 1 11 9 Parallelled Telephone Digital XDP 1 15 1 Paging Paging Group 1 20 3 LED Indication Light Pattern of the Message Ringer Lamp Ligh...

Page 458: ...ion Selection NDSS 2 2 6 Manager Features Trunk Busy Out Clear 2 3 3 Password Security Changed Contents 1 1 3 3 Call Waiting 1 6 1 4 Last Number Redial Outgoing Call Log 1 9 1 Toll Restriction TRS Cal...

Page 459: ...Guide 459 KX TDA3920 SD Memory Card for Software Upgrade to Enhanced Version only Features 1 30 5 1 Network Direct Station Selection NDSS 1 32 1 Computer Telephony Integration CTI SD Memory Card requ...

Page 460: ...es 1 30 5 1 Network Direct Station Selection NDSS 2 2 6 Manager Features Trunk Busy Out Clear 2 3 3 Password Security Changed Contents 1 1 3 3 Call Waiting 1 6 1 4 Last Number Redial Outgoing Call Log...

Page 461: ...apacity of System Resources KX TDA3920 SD Memory Card for Software Upgrade to Enhanced Version only Features 1 30 5 1 Network Direct Station Selection NDSS 1 32 1 Computer Telephony Integration CTI SD...

Page 462: ...e Service TIE Line Call by Own PBX Extension Number 1 30 2 Voice over Internet Protocol VoIP Network Automatic Rerouting of VoIP Calls to Public Trunks 1 30 5 2 Centralised Voice Mail 1 30 6 1 PS Roam...

Page 463: ...to Enhanced Version only Features 1 2 2 2 Group Call Distribution Automatic Call Distribution ACD 1 2 2 3 Outside Destinations in Incoming Call Distribution Group 1 17 6 Direct Inward System Access D...

Page 464: ...ntents 1 1 1 6 Intercept Routing 1 9 1 Toll Restriction TRS Call Barring Barring 1 9 5 Walking COS 1 13 4 Music on Hold 1 17 6 Direct Inward System Access DISA 1 18 2 Incoming Call Log 1 30 1 TIE Line...

Page 465: ...Feature Guide 465 Index...

Page 466: ...by QSIG 366 Call Forwarding FWD 69 70 Call Hold 176 Call Hold HOLD by ISDN 262 Call Hold Retrieve Deny 176 Call Hold Automatic 176 Call Log Incoming 230 Call Log Outgoing 111 Call Monitor 126 Call Par...

Page 467: ...Speed Dialling 113 Directory PS 296 DISA AA Service DISA Built in Automated Attendant Number 203 DISA Automatic Walking COS 205 DISA Built in Automated Attendant Number DISA AA Service 203 DISA Interc...

Page 468: ...l 203 Intercept Routing Busy 30 Intercept Routing DND 30 Intercept Routing No Answer IRNA 30 Intercept Routing No Destination 35 Intercept Routing Overflow in an Incoming Call Distribution Group 61 In...

Page 469: ...ortable Station Features 291 PT Programming 416 PT Proprietary Telephone Features 238 Pulse to Tone Conversion 93 Q QSIG Enhanced Features 371 QSIG Standard Features 362 Queue Redirection Manual 58 Qu...

Page 470: ...unk Group 396 Trunk Group Access 103 Trunk to Trunk Call Duration 166 Two way Recording into the VPS 287 U UCD Uniform Call Distribution 51 Unattended Conference 185 Uniform Call Distribution UCD 51 U...

Page 471: ...Index Feature Guide 471...

Page 472: ...right This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent o...

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