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4.1 Troubleshooting

148

Installation Manual

4.1

Troubleshooting

4.1.1

Installation

PROBLEM

PROBABLE CAUSE

SOLUTION

Extension does not operate.

Bad extension card.

•

Exchange the card for a known working
one.

Bad connection between the
Hybrid IP-PBX and telephone.

•

Take the telephone and plug it into the
same extension port using a short
telephone cord. If the telephone works,
then the connection between the Hybrid
IP-PBX and the telephone must be
repaired.

A telephone with an A-A1 relay
is connected.

•

Use a 2-wire cord.

•

Set the A-A1 relay switch of the
telephone to the "OUT" or "OFF"
position.

Bad telephone.

•

Take the telephone and plug it into
another extension port that is working.
If the telephone does not work, replace
the telephone.

The Hybrid IP-PBX does not
operate properly.

•

Press the Reset Button (refer to "4.1.4
Using the Reset Button").

•

Turn off the power switch, and then turn
it back on.

•

Turn off the power switch, and then
unplug the Hybrid IP-PBX. After 5
minutes, plug the Hybrid IP-PBX back
in, and turn the power switch back on.

Noise on external paging.

Induced noise on the wire
between the Hybrid IP-PBX and
the amplifier.

•

Use a shielded cable as the connection
wire between the Hybrid IP-PBX and
amplifier. A short shielded cable is
recommended.

Distorted external music.

Excessive input level from
external music source.

•

Decrease the output level of the
external music source by using the
volume control on the music source.

Alternate Calling—Ring/Voice
and Live Call Screening (LCS)
do not function as set when using
a Wireless Phone (KX-T7880/
KX-T7885/KX-TD7894/KX-
TD7895).

Voice-calling mode and Hands-
free mode with LCS are not
available with Wireless Phones.

•

Switch the calling mode to ring-calling.

•

Set the LCS mode to "Private".

The ALARM indicator on the
front of the cabinet turns on red.

A major system error occurs in
the Hybrid IP-PBX.

•

See the error log using the KX-TDA30
Maintenance Console (refer to "4.1.5
Troubleshooting by Error Log").

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Summary of Contents for KX-TDA15

Page 1: ...purchasing a Panasonic Hybrid IP PBX Please read this manual carefully before using this product and save this manual for future use PSMPR Software File Version 4 0000 or later Hybrid IP PBX Installation Manual SD Logo is a trademark ...

Page 2: ...A3451 4 Channel VoIP DSP Card SIP DSP4 KX TDA3480 4 Channel VoIP Gateway Card IP GW4 Extension Cards KX TDA3172 8 Port Digital Extension Card DLC8 KX TDA3174 8 Port Single Line Telephone Extension Card SLC8 KX TDA3470 4 Channel VoIP Extension Card IP EXT4 Other Cards KX TDA3161 4 Port Doorphone Card DPH4 KX TDA3162 2 Port Doorphone Card German Type DPH2 KX TDA3166 8 Channel Echo Canceller Card ECH...

Page 3: ...PT IP proprietary telephone PS Portable station PT Proprietary telephone SLT Single line telephone Notice Some optional service cards and features are not available for certain countries areas Consult your certified Panasonic dealer for detailed instructions In this manual the suffix of each model number e g KX TDA15NE is omitted unless necessary 1 The KX T7090 headset can be connected to the KX T...

Page 4: ...let please have one installed Do not bypass this safety feature by tampering with the plug 9 Do not allow anything to rest on the power cord Do not locate this product where the power cord may be stepped on or tripped on 10 To reduce the risk of fire or electric shock do not overload wall outlets and extension cords 11 Do not insert objects of any kind into this product through its slots and openi...

Page 5: ...Installation Manual 5 SAVE THESE INSTRUCTIONS ...

Page 6: ... for Users of Waste Electrical Electronic Equipment private households This symbol on the products and or accompanying documents means that used electrical and electronic products should not be mixed with general household waste For proper treatment recovery and recycling please take these products to designated collection points where they will be accepted on a free of charge basis Alternatively ...

Page 7: ...E NEW LOCATION RECONNECT THE POWER FIRST AND THEN RECONNECT THE TELECOM CONNECTION TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE DANGER OF EXPLOSION EXISTS IF A BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE ...

Page 8: ...anasonic Communications Co Ltd Panasonic Communications Company U K Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panason...

Page 9: ...ation Manual the following manuals are available Feature Guide Describes all basic optional and programmable features of the Hybrid IP PBX PC Programming Manual Provides step by step instructions for performing system programming using a PC PT Programming Manual Provides step by step instructions for performing system programming using a PT User Manual Provides operating instructions for end users...

Page 10: ... SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET If a new plug is to be fitted please observe the wiring code as shown below If in any doubt please consult a qualified electrician WARNING THIS APPLIANCE MUST BE EARTHED IMPORTANT The wires in the mains lead are coloured as follows Green...

Page 11: ...on lines and a payphone should not be connected as an extension 999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making outgoing calls to the BT emergency services During dialling this apparatus may tinkle the bells of other telephones using the same line This is not a fault and we advise you not to call the Fault Repair Service ...

Page 12: ...6 Installing Removing the Optional Service Cards 39 2 2 7 Types of Connectors 48 2 2 8 Attaching a Ferrite Core 49 2 2 9 Wall Mounting KX TDA15 50 2 2 10 Wall Mounting AC Adaptor 53 2 2 11 Surge Protector Installation 56 2 3 Information about the Trunk Cards 59 2 3 1 LCOT2 Card KX TDA3183 59 2 3 2 BRI2 Card KX TDA3280 60 2 3 3 BRI1 Card KX TDA3283 63 2 3 4 IP GW4 Card KX TDA3480 66 2 3 5 SIP GW4 C...

Page 13: ... 1 Connection of Doorphones Door Openers External Sensors and External Relays 121 2 9 Connection of Peripherals 132 2 9 1 Connection of Peripherals 132 2 10 Starting the Hybrid IP PBX 136 2 10 1 Starting the Hybrid IP PBX 136 3 Guide for the KX TDA30 Maintenance Console 139 3 1 Overview 140 3 1 1 Overview 140 3 2 Connection 141 3 2 1 Connection 141 3 3 Installation of the KX TDA30 Maintenance Cons...

Page 14: ...14 Installation Manual ...

Page 15: ...Installation Manual 15 Section 1 System Outline This section provides general information on the Hybrid IP PBX including the system capacity and specifications ...

Page 16: ...ing Feature When a preprogrammed number of extensions in an incoming call distribution group are busy additional incoming calls can wait in a queue While calls are waiting in the queue the calls are handled by the Queuing Time Table which can be assigned for each time mode day lunch break night Log in Log out Incoming call distribution group members can join Log in or leave Log out the groups manu...

Page 17: ... telephone Wireless XDP Parallel Mode In this case the wired telephone is the main telephone and the PS is the sub telephone PC Phone PC Console Features This Hybrid IP PBX supports PC Phone and PC Console These Panasonic CTI applications provide advanced features combining telephone and PC such as the ability to display detailed caller information including a photograph on the screen of the PC wh...

Page 18: ...2 1 Main Unit The main unit is equipped with 4 Super Hybrid Ports one BRI2 card and one EXT CID card For system expansion optional service cards can be installed Construction of Main Unit EXT CID card installed by default BRI2 card installed by default Main Board Front Cover Cable Cover ...

Page 19: ...Music On Hold MOH Pager Speaker Voice Processing System KX T7636 KX T7633 Remote PC PC Printer Trunk Telephone Company Lines Analogue BRI Hybrid IP PBX SLT CS PS Wireless Phone Fax Machine PC USB KX T7600 DPT KX T7600 DPT APT DSS Console DSS Console DPT ISDN Telephone Amplifier SLT DPT Router Private IP Network PC IP Softphone CTI Server PC PC IP PT ...

Page 20: ...hine Hybrid IP PBX Radio Amplifier Pager Speaker CTI Server Main Board Analogue Trunk BRI2 1 KX TDA3280 BRI1 KX TDA3283 LCOT2 KX TDA3183 Doorphone Door Opener External Sensor External Relay Device SVM2 KX TDA3192 PC KX T7636 KX T7633 DSS Console DLC8 KX TDA3172 DPT Voice Processing System PT interface CS PS SLT Wireless Phone Fax Machine APT DPT DSS Console Voice Processing System 4 Super Hybrid P...

Page 21: ...channel message card 2 KX TDA3192 2 Channel Simplified Voice Message Card SVM2 2 channel simplified voice message card for Built in Simplified Voice Message feature 2 KX TDA3280 2 Port BRI Card BRI2 2 port ISDN Basic Rate Interface card EURO ISDN ETSI compliant 1 1 KX TDA3283 1 Port BRI Card BRI1 1 port ISDN Basic Rate Interface card EURO ISDN ETSI compliant 1 KX TDA3450 4 Channel SIP Trunk Card S...

Page 22: ...the SD Memory Card Installation Upgrade Guide 1 KX TDA3920 SD Memory Card for Software Upgrade to Enhanced Version Optional SD Memory Card to use enhanced features For more details refer to the SD Memory Card Installation Upgrade Guide 1 1 One BRI2 card is installed by default One more BRI2 card can be installed in the Hybrid IP PBX as an option Model No Model Name Description Maximum Quantity ...

Page 23: ...runk RJ45 2 wire each trunk port Extension RJ45 RJ11 4 wire each extension port Paging Output 1 conductor jack External MOH Music on Hold Output 1 conductor jack Mode Conversion DP DTMF DTMF DP Ring Frequency 20 Hz 25 Hz selectable Trunk Loop Limit 1600 Ω maximum Operating Environment Temperature 0 to 40 Humidity 10 to 90 non condensing Conference Call Trunk From 10 3 party conference call to 4 8 ...

Page 24: ...n Cable SLT 1 pair wire T R DPT 1 pair wire D1 D2 or 2 pair wire T R D1 D2 APT 2 pair wire T R D1 D2 PT interface CS 1 pair wire D1 D2 DSS Console and Add on Key Module 1 pair wire D1 D2 Dimension 275 mm W 376 mm H 117 mm D Weight when fully mounted Under 3 5 kg ...

Page 25: ...nk Loop Limit 1600 Ω maximum Hookswitch Flash Recall Timing Range 24 ms to 2032 ms BRI Cards Internal ISDN Mode Supply Voltage 40 V Power Supply 4 5 W per 1 line 5 W per 2 lines Power Supply Method Phantom Power Supply Door Opener Current Limit 24 V DC 30 V AC 1 A maximum External Relay Current Limit 24 V DC 30 V AC 1 A maximum External Sensor Current Limit Power to the external sensor is provided...

Page 26: ...adaptor refer to 2 10 1 Starting the Hybrid IP PBX Line Type Maximum Number channels LCOT BRI 8 VoIP H 323 4 VoIP SIP 8 Terminal Equipment Type Maximum Number SLT 12 1 1 This number includes 8 ports of SLC8 card regardless of whether an SLT is connected or not PT Total 16 KX T7600 series DPT 16 KX T7560 KX T7565 DPT 12 Other DPT 4 APT 4 DSS console 4 CS 2 VPS 4 ports 1 VPS 2 2 A maximum of 4 ports...

Page 27: ...ith M Type Power Supply Unit PSU M or the KX TDA200 with either PSU M or L Type Power Supply Unit PSU L Calculation Example Equipment Type Load Figure PT KX T7600 series DPT KX T7600 series DSS console 0 KX T7560 KX T7565 DPT 0 Other DPT Other DSS console 4 APT 4 IP PT 0 Pre installed 4 Super Hybrid Ports 0 Extension Card SLC8 0 CS 1 unit 4 VPS 1 port 0 ISDN Telephone 1 1 1 If the connected ISDN t...

Page 28: ...1 4 Specifications 28 Installation Manual ...

Page 29: ... procedures to install the Hybrid IP PBX Detailed instructions for planning the installation site installing the optional service cards and cabling of peripheral equipment are provided Further information on system expansion and peripheral equipment installation is included ...

Page 30: ... Areas where shocks or vibrations are frequent or strong 4 High dust areas or places the system may come into contact with water or oil 5 Near devices that generate high frequencies such as sewing machines or electric welders 6 On or near computers telexes or other office equipment as well as microwave ovens or air conditioners It is preferable not to install the system in the same room as the abo...

Page 31: ...operly Refer to Section 2 Installation when wiring the system 7 If an extension does not operate properly disconnect the telephone from the extension line and connect it again or turn off the Hybrid IP PBX using the power switch then turn it on again 8 For safety purposes this unit is equipped with an earthed plug If you do not have an earthed outlet please have one installed Do not bypass this sa...

Page 32: ...d IP PBX 2 2 1 Unpacking Unpack the box and check the items below Main Unit 1 AC Cord 1 AC Adaptor 1 Screws for Wall Mounting 5 Washers for Wall Mounting 5 Mini Plug for pager and music source 2 SD Memory Card 1 Main Strap 1 Strap for the pre installed BRI2 card 1 Optional Card Label Sheet 1 ...

Page 33: ...3 2 2 2 Names and Locations A Earth Terminal B DC IN 1 C Power Switch D SD Memory Card Slot Cover E Reset Button F System Initialise Switch G MOH port H Pager port I Super Hybrid Ports J RS 232C port K USB port L Pre installed BRI2 card D E G H I J K F B A C L ...

Page 34: ...vers Opening the Covers 1 Pull the slide button to the right and holding it slide the cable cover upwards Then turn the cable cover slightly to remove it 2 Remove the three screws 3 Holding the protrusions on both sides of the front cover swing the cover open Slide Button Cable Cover Screw ...

Page 35: ... prefer you can remove the front cover Removing the Front Cover Holding the front cover open at about a 45 angle remove the front cover by pushing it in the direction of the arrow as shown below Attaching the Front Cover Fit the front cover to the main unit as shown below and then close the front cover ...

Page 36: ...losing the Covers 1 Close the front cover then tighten the three screws 2 Attach the rear hooks on the cable cover to the main unit then swing the cable cover closed so that the front hooks fit in place 3 Slide the cable cover down until it locks Screw Cable Cover ...

Page 37: ...he customer data The SD Memory Card must be inserted before startup Do not remove the SD Memory Card while power is supplied to the Hybrid IP PBX Doing so may cause the Hybrid IP PBX to fail to start when you try to restart the system To prevent data leakage render the SD Memory Card physically unusable before disposal LED Indications Note If you need to remove the SD Memory Card Indication Colour...

Page 38: ...of electrocution in the case of a lightning strike The earthing wire of the AC cable has an effect against external noise and lightning strikes but it may not be enough to protect the Hybrid IP PBX A permanent connection between earth and the earth terminal of the Hybrid IP PBX must be made 1 Loosen the screw 2 Insert an earthing wire user supplied 3 Tighten the screw 4 Connect the earthing wire t...

Page 39: ...cards that do not have external ports Therefore these slots do not have removable cover plates 2 Slot 08 contains the pre installed EXT CID card 3 Slot 02 contains the pre installed BRI2 card 4 Slot 01 contains the pre installed Super Hybrid Ports No optional service card can be installed Card Slot Number Type Max 03 04 05 06 07 09 10 11 LCOT2 1 BRI2 1 BRI1 1 SIP GW4 1 2 IP GW4 1 IP EXT4 1 DLC8 1 ...

Page 40: ...wer switch of the Hybrid IP PBX must be in the off position For each card the maximum number that can be installed in the Hybrid IP PBX is listed in 1 3 1 Optional Equipment Any card that exceeds the capacity of the Hybrid IP PBX will be ignored When the Hybrid IP PBX starts up with an invalid configuration some cards will be ignored Installing Optional Service Cards 1 Before installing the option...

Page 41: ...ace lower the rear end so that the hole of the card fits over the extension bolt CAUTION When installing the optional service cards do not put pressure on any parts of the main board Doing so may result in damage to the Hybrid IP PBX 3 Insert the new extension bolt included with the card into the hole on the card and tighten it to secure the card 1 2 Extension Bolt Optional Service Card Extension ...

Page 42: ... corresponding card 5 Connect a cable to an appropriate port of the card For details about pin assignments refer to the appropriate section in 2 3 Information about the Trunk Cards and 2 4 Information about the Extension Cards Note Make sure to connect cables after installing the card in the Hybrid IP PBX not before Optional Card Label ...

Page 43: ...tion of the Hybrid IP PBX Installation Manual 43 6 Repeat the procedure for other cards When installing a card in Slot 11 tighten the card using the screw included with the card instead of the extension bolt Screw ...

Page 44: ...Hybrid IP PBX 44 Installation Manual Cable Handling 1 Attach the strap included with the card to one of the connected cables 2 Bind all the connected cables together using the strap 3 Repeat the procedure for other cards Strap ...

Page 45: ...2 2 Installation of the Hybrid IP PBX Installation Manual 45 4 Attach the main strap included with the Hybrid IP PBX to any of the 5 rails depending on your preference 2 1 Main Strap ...

Page 46: ...then close the cable cover For how to close the cable cover refer to 2 2 3 Opening Closing the Covers Notes For safety reasons do not stretch bend or pinch the cables If you prefer you can cut the other side of the cable cover and run the cables through that opening For safety reasons smooth the cut edges Main Strap Cable Cover ...

Page 47: ...ervice Cards 1 Loosen and remove the extension bolt 2 Holding the protrusions of the card pull the card in the direction of the arrows CAUTION When removing the optional service cards do not put pressure on any parts of the main board Doing so may result in damage to the Hybrid IP PBX ...

Page 48: ...DA3174NE LCOT2 KX TDA3183 BRI2 KX TDA3280 BRI1 KX TDA3283 SIP GW4 KX TDA3450 IP EXT4 KX TDA3470 IP GW4 KX TDA3480 Super Hybrid Ports Main Board Twisted pair cable DPH4 KX TDA3161 DLC8 KX TDA3172 SLC8 KX TDA3174 DPH4 KX TDA3161 DPH2 KX TDA3162 Main Board Main Board Main Board Pager port MOH port RJ45 1 8 RJ11 4 1 10 pin Terminal Block 8 pin Terminal Block 8 1 10 1 RS 232C 6 9 1 5 USB 2 3 1 4 Mini P...

Page 49: ...attached when an RJ45 connector is connected to the SIP GW4 or IP EXT4 card Attaching to an RJ45 Connector For SIP GW4 IP EXT4 Cards Wrap the cable once around the ferrite core then close the case of the ferrite core Attach the ferrite core 5 cm away from the connector The ferrite core is included with the card 5 cm ...

Page 50: ...crew heads are at the same distance from the wall Install the screws perpendicular to the wall 3 Hook the main unit on the screw heads Notes Do not block the openings of the cabinet Leave at least 20 cm of space above and 10 cm to the sides of the Hybrid IP PBX for ventilation Make sure that the surface behind the cabinet is flat and free of obstacles so that the openings on the back of the cabine...

Page 51: ...etal laths wire laths or metal plates in the wall 1 Place the reference for wall mounting on the last page of this manual on the wall to mark the 3 screw positions 2 Install three anchor plugs user supplied in the wall 3 Install the screws included in the wall 4 Hook the main unit on the screw heads 250 mm 130 mm Hammer Anchor Plug 8 mm 30 mm Drive the screw to this position ...

Page 52: ...gs of the cabinet Leave at least 20 cm of space above and 10 cm to the sides of the Hybrid IP PBX for ventilation Make sure that the surface behind the cabinet is flat and free of obstacles so that the openings on the back of the cabinet will not be blocked Be careful not to drop the cabinet ...

Page 53: ...e following page on the wall to mark the 2 screw positions 2 Install the screws and washers included in the wall Notes Make sure that the screw heads are at the same distance from the wall Install the screws perpendicular to the wall 3 Hook the AC adaptor on the screw heads Note Be careful not to drop the AC adaptor 110 mm Washer Drive the screw to this position ...

Page 54: ...re laths or metal plates in the wall 1 Place the reference for wall mounting on the following page on the wall to mark the 2 screw positions 2 Install two anchor plugs user supplied in the wall 3 Install the screws included in the wall 4 Hook the AC adaptor on the screw heads Note Be careful not to drop the AC adaptor 110 mm Hammer Anchor Plug 8 mm 30 mm Drive the screw to this position ...

Page 55: ...s page and use as a reference for wall mounting Note Make sure to set the print size to correspond with the size of this page If the dimension of the paper output still deviates slightly from the measurement indicated here use the measurement indicated here Install a screw here Install a screw here 110 mm ...

Page 56: ...equipment To protect the system from electrical surges we strongly recommend connecting the system to a surge protector that meets the following specifications Surge arrestor type 3 electrode arrestor DC spark over voltage 230 V Maximum peak current at least 10 kA Additionally proper earthing is very important for the protection of the system refer to 2 2 5 Frame Earth Connection Many countries ar...

Page 57: ...re underground b Use a conduit to protect the wire Note The surge protector for an extension and CS is different from that for trunks Installation of an Earth Rod CS SLT PT Main Building Trunk Trunk Extn Extn Extn Extension Line Earth Another Building Extn Extn Surge Protector Terminal Board Surge Protector SLT PT Hybrid IP PBX CS Trunk Hybrid IP PBX Earthing Wire Earth Rod Underground Surge Prote...

Page 58: ...3 mm2 2 Bury the earth rod near the protector The earthing wire should be as short as possible 3 The earthing wire should run straight to the earth rod Do not run the wire around other objects 4 Bury the earth rod at least 50 cm underground Notes The above figures are recommendations only The length of earth rod and the required depth depend on the composition of the soil ...

Page 59: ...ccessories and User supplied Items Accessories included Extension Bolt 1 Strap 1 Optional Card Label 1 User supplied not included RJ45 connector Notes To confirm the trunk connection refer to Confirming the Trunk Connection in 2 10 1 Starting the Hybrid IP PBX Pin Assignments RJ45 Connector Signal Name Function R Ring T Tip Reserved To trunk RJ45 9 16 1 8 T R T R ...

Page 60: ...ther trunk or extension connection by setting the A B switch or using the connector with appropriate pin assignments To confirm the trunk connection refer to Confirming the Trunk Connection in 2 10 1 Starting the Hybrid IP PBX Notice If the connected ISDN terminal has no external power source make sure that the power is supplied from the BRI2 card by programming the Hybrid IP PBX accordingly Howev...

Page 61: ...ta 1 TX2 Transmit data 2 Reserved Signal Name Level V Function RX2 Receive data 2 TX1 Transmit data 1 TX2 Transmit data 2 RX1 Receive data 1 Reserved Indication Colour Description LINE 1 Green LINE 1 status indication Refer to LINE LED Pattern below for details LINE 2 Green LINE 2 status indication Refer to LINE LED Pattern below for details Layer 1 Layer 2 Master Clock LED Pattern OFF OFF OFF ON ...

Page 62: ...ance of S0 Bus Connection The maximum length of the extension cable that connects the Hybrid IP PBX and the ISDN terminal equipment TE is shown below ON ON OFF ON OFF ON ON ON ON Layer 1 Layer 2 Master Clock LED Pattern 1 s 1 s 1 s CAT 5 Under 1000 m TE Point to Point Expansion Point to Multipoint Point to Multipoint TE 1 TE 8 TE 8 TE 1 CAT 5 Under 150 m CAT 5 Under 500 m CAT 5 Under 50 m ...

Page 63: ...service card can be used for either trunk or extension connection by setting the A B switch or using the connector with appropriate pin assignments To confirm the trunk connection refer to Confirming the Trunk Connection in 2 10 1 Starting the Hybrid IP PBX Notice If the connected ISDN terminal has no external power source make sure that the power is supplied from the BRI1 card by programming the ...

Page 64: ... RX2 Receive data 2 RX1 Receive data 1 TX2 Transmit data 2 Reserved Signal Name Level V Function RX2 Receive data 2 TX1 Transmit data 1 TX2 Transmit data 2 RX1 Receive data 1 Reserved Indication Colour Description LINE 1 Green LINE 1 status indication Refer to LINE LED Pattern below for details Layer 1 Layer 2 Master Clock LED Pattern OFF OFF OFF ON OFF OFF ON ON OFF 1 8 TX1 RX2 RX1 TX2 RX2 TX1 TX...

Page 65: ...ng Distance of S0 Bus Connection The maximum length of the extension cable that connects the Hybrid IP PBX and the ISDN terminal equipment TE is shown below ON OFF ON ON ON ON Layer 1 Layer 2 Master Clock LED Pattern 1 s 1 s CAT 5 Under 1000 m TE Point to Point Expansion Point to Multipoint Point to Multipoint TE 1 TE 8 TE 8 TE 1 CAT 5 Under 150 m CAT 5 Under 500 m CAT 5 Under 50 m ...

Page 66: ...ected to PCs on a LAN via a CTI server to provide third party call control CTI The operating system of the PC or CTI server required for third party call control depends on your CTI application software For details refer to the manual for your CTI application software For CTI communication and system programming the firmware not LPR software of the card must be version 1 400 or later For details a...

Page 67: ...ta Reserved Indication Colour Description ON LINE Green On line status indication ON On line mode OFF Off line mode Flashing Maintenance mode Note If the LINK indicator is OFF the ON LINE indicator will also be OFF ALARM Red Alarm indication ON Alarm OFF Normal LINK Green Link status indication ON Normal Connection OFF Connection Error DATA Green Data transmission indication ON Data transmitting O...

Page 68: ...J45 connector attach the included ferrite core Refer to 2 2 8 Attaching a Ferrite Core For programming instructions and other information about the SIP GW4 card refer to the documentation for the SIP GW4 card To programme the SIP GW4 card use the web programming designed for the SIP GW4 card To confirm the trunk connection refer to Confirming the Trunk Connection in 2 10 1 Starting the Hybrid IP P...

Page 69: ...ephone company ON PPPoE session established OFF PPPoE session not established Flashing PPPoE session establishment in process WAN LINK Green Indication of link status with connected devices e g ADSL modem ON Normal connection OFF Connection error 100 Green Indication of transmission speed with connected devices e g ADSL modem ON Operating at 100 Mbps OFF Operating at 10 Mbps Flashing Data transmit...

Page 70: ...tallation Manual 2 3 6 SIP DSP4 Card KX TDA3451 Function 4 channel VoIP DSP card To be mounted on the SIP GW4 card Accessories and User supplied Items Accessories included Screws 2 User supplied not included none SIP DSP4 Card SIP GW4 Card Screws ...

Page 71: ...d Items Accessories included Extension Bolt 1 Strap 1 User supplied not included RJ45 connector or RJ11 connector Notice The connector type may be RJ45 or RJ11 depending on the country area Note For details about connecting the CS refer to 2 7 7 Connecting a Cell Station to the Hybrid IP PBX Pin Assignments RJ45 Connector Signal Name Function D1 Data port High D2 Data port Low Reserved To extensio...

Page 72: ...2 4 Information about the Extension Cards 72 Installation Manual RJ11 Connector Signal Name Function D1 Data port High D2 Data port Low Reserved 4 1 D2 D1 ...

Page 73: ...essories included Extension Bolt 1 Strap 1 User supplied not included RJ45 connector or RJ11 connector Notice The connector type may be RJ45 or RJ11 depending on the country area Pin Assignments RJ45 Connector RJ11 Connector Signal Name Function T Tip R Ring Reserved Signal Name Function T Tip R Ring Reserved To extension RJ45 9 16 1 8 R T R T 25 32 17 24 R T R T 4 1 R T ...

Page 74: ...rite core 1 Extension Bolt 1 Strap 1 User supplied not included RJ45 connector Notes The maximum length of the cable to be connected to this optional service card is 100 m When connecting the RJ45 connector attach the included ferrite core Refer to 2 2 8 Attaching a Ferrite Core Pin Assignments RJ45 Connector 100BASE TX Signal Name Input I Output O Function TPO O Transmit data TPO O Transmit data ...

Page 75: ...e port is in use an IP PT is connected OFF No ports are in use no IP PTs are connected Note If the LINK indicator is OFF the ON LINE indicator will also be OFF ALARM Red Alarm indication ON Alarm OFF Normal LINK Green Link status indication ON Normal connection OFF Connection error DATA Green Data transmission indication ON Data transmitting OFF No data transmitted ...

Page 76: ...g on the country area Shown above is a card having the RJ45 connectors Note For details about connection to doorphones door openers external sensors and external relays refer to 2 8 1 Connection of Doorphones Door Openers External Sensors and External Relays Accessories included Extension Bolt 1 Strap 1 8 pin terminal block 1 10 pin terminal block 1 Telephone Line Cord 2 Terminal Box 1 for DPH4 ca...

Page 77: ...served Signal Name Function DP2 Doorphone 2 transmit DP1 Doorphone 1 transmit com1 Doorphone 1 receive com2 Doorphone 2 receive DP4 Doorphone 4 transmit DP3 Doorphone 3 transmit com3 Doorphone 3 receive com4 Doorphone 4 receive Signal Name Function SENS 1a Sensor Input 1 SENS 1b com 1 SENS 2a Sensor Input 2 SENS 2b com 2 SENS 3a Sensor Input 3 SENS 3b com 3 SENS 4a Sensor Input 4 SENS 4b com 4 1 8...

Page 78: ... OP1b RL1b Door opener 1 Relay 1 OP1a RL1a Door opener 1 com Relay 1 com OP2b RL2b Door opener 2 Relay 2 OP2a RL2a Door opener 2 com Relay 2 com OP3b RL3b Door opener 3 Relay 3 OP3a RL3a Door opener 3 com Relay 3 com OP4b RL4b Door opener 4 Relay 4 OP4a RL4a Door opener 4 com Relay 4 com Reserved 1 10 OP1b RL1b OP1a RL1a OP2b RL2b OP2a RL2a OP3b RL3b OP3a RL3a OP4b RL4b OP4a RL4a 5 V Sensor 4 Sens...

Page 79: ...lied not included Copper wire Note For details about connection to doorphones door openers external sensors and external relays refer to 2 8 1 Connection of Doorphones Door Openers External Sensors and External Relays Accessories included Extension Bolt 1 Strap 1 8 pin terminal block 1 10 pin terminal block 1 Telephone Line Cord 2 Terminal Box 1 To doorphones door openers 8 pin 10 pin RJ45 Telepho...

Page 80: ...rol 1 com OP2b TO b 2 Door opener 2 OP2a TO a 2 Door opener 2 com Path_2b b 2 Doorphone 2 transmit Path_2a a 2 Doorphone 2 receive Call_2b RT b 2 Doorphone 2 call button Call_2a RT a 2 Doorphone 2 call button com DC2b TS b 2 Doorphone control 2 DC2a TS a 2 Doorphone control 2 com Signal Name Function SENS 1a Sensor Input 1 SENS 1b com 1 SENS 2a Sensor Input 2 SENS 2b com 2 SENS 3a Sensor Input 3 S...

Page 81: ...nsor The Hybrid IP PBX detects input from the sensor when the signal is under 100 Ω Signal Name Function RL1b Relay 1 RL1a Relay 1 com RL2b Relay 2 RL2a Relay 2 com RL3b Relay 3 RL3a Relay 3 com RL4b Relay 4 RL4a Relay 4 com Reserved 1 10 RL1b RL1a RL2b RL2a RL3b RL3a RL4b RL4a 5 V Sensor 4 Sensor 3 Sensor 2 Sensor 1 8 7 6 5 4 3 2 1 Relay 4 Relay 3 Relay 2 Relay 1 10 9 8 7 6 5 4 3 2 1 5 V 10K Ω 2 ...

Page 82: ...nd User supplied Items Accessories included Extension Bolt 1 Screw 1 User supplied not included none Note To establish a conference call involving 6 to 8 parties install an ECHO8 card and enable echo cancellation for conferences using the KX TDA30 Maintenance Console For details refer to Echo Cancel Conference in 3 8 17 2 9 System Options of the PC Programming Manual ...

Page 83: ...about the Other Cards Installation Manual 83 2 5 4 MSG2 Card KX TDA3191 Function 2 channel message card Accessories and User supplied Items Accessories included Extension Bolt 1 Screw 1 User supplied not included none ...

Page 84: ...lation Manual 2 5 5 SVM2 Card KX TDA3192 Function 2 channel simplified voice message card for Built in Simplified Voice Message feature Accessories and User supplied Items Accessories included Extension Bolt 1 Screw 1 User supplied not included none ...

Page 85: ...2 5 Information about the Other Cards Installation Manual 85 2 5 6 EXT CID Card Function Sends Caller ID to extension ports Note This card is installed by default ...

Page 86: ...he terminal PT interface CS DPT APT DSS Console SLT Super Hybrid Ports Main Board SLC8 Cards DLC8 Cards Cable Maximum Distance ø 0 4 mm 500 m ø 0 5 mm 720 m ø 0 6 mm 830 m CAT 5 720 m Cable Maximum Distance ø 0 4 mm 140 m ø 0 5 mm 229 m ø 0 6 mm 360 m CAT 5 229 m Cable Maximum Distance ø 0 4 mm 698 m ø 0 5 mm 1128 m ø 0 6 mm 1798 m CAT 5 1128 m Other PT and DSS Console SLT KX T7600 Series DPT Cabl...

Page 87: ...Configuration in the Feature Guide for further information With DPT Parallel mode or eXtra Device Port XDP mode can be selected through system programming If XDP mode is enabled through system programming parallel connection is not possible Refer to 1 10 9 Parallelled Telephone and 2 1 1 Extension Port Configuration in the Feature Guide for further information Using a Modular T Adaptor To a Super ...

Page 88: ... a Super Hybrid Port DPT To a Super Hybrid Port To SLT 2 conductor wiring cord Connect pins T and R 4 conductor wiring cord Connect pins T R D1 and D2 SLT TO MAIN UNIT PABX TO TEL To a Super Hybrid Port DPT SLT To a Super Hybrid Port To SLT 2 conductor wiring cord Connect pins T and R 4 conductor wiring cord Connect pins T R D1 and D2 TO TEL TO EMSS or TO MAIN UNIT ...

Page 89: ...ming If XDP mode is enabled through system programming parallel connection is not possible Refer to 1 10 9 Parallelled Telephone and 2 1 1 Extension Port Configuration in the Feature Guide for further information With KX T7600 Series DPT except KX T7600E Series Using a Modular T Adaptor To a Super Hybrid Port 4 conductor wiring cord Connect pins D1 and D2 Slave DPT SLT Master DPT Modular T Adaptor...

Page 90: ...ct pins T R D1 and D2 2 conductor wiring cord Connect pins T and R 4 conductor wiring cord Connect pins T R D1 and D2 Slave DPT Master DPT To SLT TO MAIN UNIT PABX TO TEL TO TEL TO MAIN UNIT PABX Cable Maximum Distance ø 0 4 mm 30 m ø 0 5 mm 50 m ø 0 6 mm 60 m CAT 5 50 m Back View of DPTs To a Super Hybrid Port To a Super Hybrid Port ...

Page 91: ...d D2 Slave DPT SLT Master DPT Modular T Adaptor 4 conductor wiring cord Connect pins D1 and D2 2 conductor wiring cord Connect pins T and R Slave DPT Master DPT TO MAIN UNIT PABX TO DIGITAL TO MAIN UNIT PABX Cable Maximum Distance ø 0 4 mm 30 m ø 0 5 mm 50 m ø 0 6 mm 60 m CAT 5 50 m Back View of DPTs To a Super Hybrid Port To a Super Hybrid Port ...

Page 92: ... cord Connect pins T R D1 and D2 2 conductor wiring cord Connect pins T and R 4 conductor wiring cord Connect pins T R D1 and D2 Slave DPT Master DPT To SLT TO MAIN UNIT PABX TO TEL TO DIGITAL TO MAIN UNIT PABX Cable Maximum Distance ø 0 4 mm 30 m ø 0 5 mm 50 m ø 0 6 mm 60 m CAT 5 50 m Back View of DPTs To a Super Hybrid Port To a Super Hybrid Port ...

Page 93: ...DPT 4 conductor wiring cord Connect pins D1 and D2 2 conductor wiring cord Connect pins T and R 4 conductor wiring cord Connect pins T R D1 and D2 TO DIGITAL TO MAIN UNIT PABX TO TEL Back View of DPTs Cable Maximum Distance ø 0 4 mm 30 m ø 0 5 mm 50 m ø 0 6 mm 60 m CAT 5 50 m To a Super Hybrid Port To a Super Hybrid Port ...

Page 94: ... connected to the KX T7633 T7636 DPT Note The operating system of the PC required for first party call control depends on your CTI application software For details refer to the manual for your CTI application software Notes The maximum length of the USB cable is 3 m USB Modules must not be connected to DPTs in the Digital XDP connection In a Digital XDP connection the PC cannot be used If a USB mo...

Page 95: ...CS should be kept free of dust moisture high temperature more than 40 low temperature less than 0 and vibration and should not be exposed to direct sunlight The CS should not be placed outdoors use indoors The CS should not be placed near high voltage equipment The CS should not be placed on a metal object Do not use this wireless system near another high power cordless system such as DECT or SS w...

Page 96: ...elex fax machine etc or microwaves More than 2 m CS and PS More than 1 m Each PS More than 0 5 m Hybrid IP PBX and CS More than 2 m Too many CSs in a small area can cause problems due to conflicts over which signal channels each CS can use Ideally CSs should be a minimum of 25 m to 40 m apart However the required distance between CSs may vary depending on the environment of the installation site a...

Page 97: ...d Install each CS temporarily as planned Notes Install at least 2 m above the floor Keep the antennas in the upright position 3 Conduct the site survey Refer to 2 7 5 Site Survey Using the KX TCA255 KX TD7590 a Test the radio signal strength using the PS Confirm that the radio signal strength level is 12 near the CS Using the KX TCA255 Using the KX TD7590 b By walking away from the CS with the PS ...

Page 98: ... power b Turn off the PS 5 Connect the CS and PS to the Hybrid IP PBX and test the operation Refer to 2 7 7 Connecting a Cell Station to the Hybrid IP PBX a Connect the CSs to the Hybrid IP PBX b Register the PSs to the Hybrid IP PBX c Walk around the service area while having a conversation using a registered PS If noise is frequent or conversations disconnect relocate the CSs or install an addit...

Page 99: ...elow shows the special transmitting patterns of radio waves 1 Radio waves are reflected by objects made of materials such as metal 2 Radio waves are diffracted by objects such as metallic columns 3 Radio waves penetrate objects made of materials such as glass Relationships Between Radio Waves and Building Structure and Materials The CS coverage area is affected more by the building materials and t...

Page 100: ...nt film Radio waves are weakened considerably when they penetrate windows Floor Ferroconcrete Radio waves can penetrate them but the more iron there is the more radio waves are reflected Partition Steel Radio waves are reflected and rarely penetrate them Plywood Glass Radio waves usually penetrate them Column Ferroconcrete Radio waves can penetrate them but the more iron there is the more radio wa...

Page 101: ...the map referring to the following example a Draw the coverage area around a CS Extend the coverage area 30 m to 60 m in each direction depending on the materials of the building structures and obstacles in the installation site Note that a CS cannot be installed outside a building b If 1 CS cannot cover the entire service area install an additional CS as required Overlap the coverage areas of adj...

Page 102: ...PS may go out of range and the call could be lost Example Installing in a Room Separated by Interior Walls Things to take note of The room is separated by interior walls The room is surrounded by concrete walls CS installation plan The coverage area of each CS will not extend as far as when there are no obstacles because the radio signals will be weakened by separating walls Therefore you will nee...

Page 103: ...e CS Assigning the CS ID Number to the PS Using the KX TCA255 Note To clear the CS ID number assigned to the PS follow the procedure below Press 1 9 and POWER for more than 2 seconds 0 to 7 0 to 9 and A to F CS No CS ID No 1 9 9 2 ABC To enter letters A C E B D F To the initial display To the Desired CS No 3 DEF 4 GHI 0 1 5 JKL 2 ABC Press 1 9 and POWER for more than 2 seconds 0 to 7 CS No 1 9 9 3...

Page 104: ...dure below Press 1 9 and POWER for more than 5 seconds 0 to 7 0 to 9 and A to F CS No CS ID No 1 9 9 2 ABC To enter letters F1 F2 F3 INT OK A C E B D F To the initial display To the Desired CS No Press 1 9 and POWER for more than 5 seconds 0 to 7 CS No 1 9 9 3 DEF To the Desired CS No OR To clear one by one To clear all at once To the initial display ...

Page 105: ... If more than 1 CS is in Radio Signal Test mode each CS must have a unique channel number Channel Number Switch Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 Channel 8 Channel 9 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 DIP Switch 1 2 3 4 5 6 OFF ON Radio Signal Test Switch Channel 0 1 2 3 4 Keep this switch at the default OFF position Otherwis...

Page 106: ...C adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected For users in the United Kingdom 240 V AC must not be used on a building site Instead of an AC adaptor connect a battery box to the CS 4 Install the CS temporarily for the site survey Install the CS at least 2 m above the floor keeping the antennas in the upright position To AC Adaptor KX A11 K...

Page 107: ... 1 Enter Radio Signal Test mode Using the KX TCA255 Using the KX TD7590 Notes 1 Channel number 2 Slot number 3 When a slot is synchronised SYNC is displayed 4 Radio signal strength level 5 Frame error 0000 to 9999 Frame counter 0000 to 9999 Frame error indicates the number of errors out of 10 000 radio signal receptions An increased number of frame errors indicates greater radio signal interferenc...

Page 108: ...ea within which the radio signal strength level is greater than 8 Draw the area on the map c Move away from the CS and identify the CS coverage area within which the radio signal strength level is greater than 3 Draw the area on the map Channel no 0 PS PS PS CH0 L 03 CH0 L 12 Radio Signal Strength Levels CH0 L 08 Out of range Receives noise easily or disconnects May receive noise Good Better Level...

Page 109: ...an 3 at any location in the service area required by the user Notes If a channel is set the results of measurement for the 24 slots on the channel are saved each time If the same channel is set the new results override the previous ones Therefore a measurement of 10 channels 24 slots in total can be made If correct results cannot be obtained e g there are many frame errors change the location of t...

Page 110: ...he scan data Using the KX TCA255 Using the KX TD7590 Press 1 9 and POWER for more than 2 seconds 0 to 9 Log No 1 9 1 Previous or Next 0 to 9 Channel No To go to other slots To go to specific channel A a Press 1 9 and POWER for more than 5 seconds 0 to 9 Log No 1 9 1 Previous or Next 0 to 9 Channel No To go to other slots To go to specific channel Press 1 9 and POWER for more than 2 seconds 1 9 4 G...

Page 111: ...easurement results exit Radio Signal Test mode before connecting the CS to the Hybrid IP PBX 1 Keep pressing the POWER button on the PS until the PS is turned OFF 2 Disconnect the AC adaptor or battery box from the CS and stop supplying electricity 3 Switch all DIP switches on the CS from ON to OFF 1 2 3 4 5 6 OFF ON ...

Page 112: ...shers 2 User supplied not included RJ45 connector or RJ11 connector Note For details about DLC8 card refer to 2 4 1 DLC8 Card KX TDA3172 Signal Name Signal Name Pin No 1 2 3 4 D1 D2 D2 Pin No 1 2 3 4 D1 5 6 7 8 A Super Hybrid Port or DLC8 card RJ45 CS RJ11 Cable Maximum Distance ø 0 4 mm 222 m ø 0 5 mm 347 m ø 0 6 mm 500 m CAT 5 347 m Super Hybrid Port Signal Name Signal Name Pin No 1 2 3 4 D1 D2 ...

Page 113: ...ting the CS 1 Connect the cable from a Super Hybrid Port or the DLC8 card to the CS 2 Pass the cable through the groove of the CS in any direction depending on your preference Modular To a Super Hybrid Port or DLC8 card To a Super Hybrid Port or DLC8 card TO MAIN UNIT PABX ...

Page 114: ...e and 2 1 PT Programming in the PT Programming Manual Entering the Hybrid IP PBX System Programming Mode Using a PT Administrator Level Note means default value PS Registration One PS can be registered to a maximum of 4 different Hybrid IP PBXs Using the KX TCA155 KX TCA255 1234 System Password for Administrator for PT Programming Programming No 3 digits PROGRAM PAUSE 690 001 to 028 PS No 1 to 4 d...

Page 115: ...ock Password Press POWER for 5 seconds 4 digits 4 digits ENABLE F SELECT SELECT SELECT OK OK To set system lock F DISABLE OR To register for the first time To re register Select INITIAL SETTING SELECT Select PS PROGRAM SELECT Select DECT SYS SETTING SELECT 4 digits If required OK System Lock Password Select REGISTRATION 4 digits PIN for PS Registration OK C Tone Select Setting Handset Select Regis...

Page 116: ...ill only be used when registering the PS to the Hybrid IP PBX Therefore during normal operation after registration even if there is more than 1 Hybrid IP PBX with the same PIN near the PS the PS will not be inadvertently linked to a different Hybrid IP PBX Setting the PIN for Hybrid IP PBX Changing the Display Language of the PS Using the KX TCA155 KX TCA255 Using the KX TD7590 Using the KX TD7580...

Page 117: ...tion below If Rejected or Time out is displayed CLEAR YES Press YES Press CLEAR 4 digits Handset PIN Select Setting Handset Select Registration Select Base 1 4 Press POWER for 2 seconds C Tone Select YES Select Cancel Base Select the desired item F 0 Select DECT SYS SETTING SELECT 4 digits If required OK System Lock Password Select CANCEL DECT SYS SELECT SELECT Select YES C Tone Press POWER for 5 ...

Page 118: ...le Stations 118 Installation Manual Testing the Operation Walk around the service area while having a conversation using a registered PS If noise is frequent or conversations disconnect relocate the CSs or install an additional CS ...

Page 119: ...ference for wall mounting on the following page on the wall to mark the 2 screw positions 2 Install the 2 screws and washers included into the wall Notes Make sure that the screw heads are at the same distance from the wall Install the screws perpendicular to the wall 3 Hook the CS on the screw heads ...

Page 120: ...his page and use as a reference for wall mounting Note Make sure to set the print size to correspond with the size of this page If the dimension of the paper output still deviates slightly from the measurement indicated here use the measurement indicated here Install a screw here Install a screw here 71 mm ...

Page 121: ...brid IP PBX with a DPH4 card A maximum of 2 doorphones German type 2 door openers 4 external sensors and 4 external relays can be connected to the Hybrid IP PBX with a DPH2 card Notes KX T30865 is a Panasonic doorphone German type doorphones door openers external sensors and external relays are user supplied Maximum Cabling Distance Installing the Doorphone KX T30865 1 Loosen the screw to separate...

Page 122: ...a wall using 2 screws Note Two kinds of screws are included with KX T30865 Please choose the appropriate kind for your wall type 3 Connect the wires to the screws located in the front cover 4 Re attach the 2 halves and re insert the screw when a doorphone plate has been fixed to the wall when you wish to install the doorphone directly to the wall Screw To terminal box To terminal box ...

Page 123: ...wdriver into the openings and levering the cover open Follow the order indicated by the numbers 1 to 4 2 Connect the wires of doorphones to the terminal box For details about pin assignments for the DPH4 card refer to 2 5 1 DPH4 Card KX TDA3161 Terminal Box included with the card DP2 Reserved com2 Reserved Reserved Reserved DP1 com1 DP4 Reserved Reserved com4 Reserved Reserved DP3 com3 To doorphon...

Page 124: ...r Openers External Sensors and External Relays 124 Installation Manual 3 Cut and remove the appropriate parts from the cover depending on your preference 4 Make sure to run the connected wires through the opening Then close the cover ...

Page 125: ... Openers External Sensors and External Relays Installation Manual 125 5 Connect the terminal box to the DPH4 card in the Hybrid IP PBX using the telephone line cords included with the card Telephone Line Cord To DPH4 card To doorphones ...

Page 126: ...H4 Card KX TDA3161 for pin assignments 2 Connect the wires of doorphones 1 and 3 to the red and green screws on the terminal box 3 Connect the wires of doorphones 2 and 4 to the yellow and black screws on the terminal box Panasonic Panasonic Panasonic Panasonic Yellow Red Black Telephone Line Cord Telephone Line Cord Green Doorphone 3 Doorphone 4 Doorphone 1 Doorphone 2 To DPH4 card Terminal Box i...

Page 127: ...o the openings and levering the cover open Follow the order indicated by the numbers 1 to 4 2 Connect the wires of door openers and doorphones to the terminal box For details about pin assignments for the DPH2 card refer to 2 5 2 DPH2 Card KX TDA3162 Terminal Box included with the card Path_1b OP1b Call_1a DC1a OP1a DC1b Path_1a Call_1b Path_2b OP2a OP2b Call_2a DC2a DC2b Path_2a Call_2b Pin Assig...

Page 128: ...s Door Openers External Sensors and External Relays 128 Installation Manual 3 Cut and remove the appropriate parts from the cover depending on your preference 4 Make sure to run the connected wires through it Then close the cover ...

Page 129: ...s External Sensors and External Relays Installation Manual 129 5 Connect the terminal box to the DPH2 card in the Hybrid IP PBX using the telephone line cords included with the card To doorphones door openers Telephone Line Cord To DPH2 card ...

Page 130: ...While pressing down on the hole at the top of the terminal block using a screwdriver insert the wire into the side hole as shown below Repeat this procedure for other door openers external sensors and external relays Refer to 2 5 1 DPH4 Card KX TDA3161 for pin assignments 2 Attach the terminal block to the connector of the DPH4 card in the Hybrid IP PBX Door Opener External Sensor External Relay D...

Page 131: ...connection 1 While pressing down on the hole at the top of the terminal block using a screwdriver insert the wire into the side hole as shown below Repeat this procedure for other external sensors and external relays Refer to 2 5 2 DPH2 Card KX TDA3162 for pin assignments 2 Attach the terminal block to the connector of the DPH2 card in the Hybrid IP PBX External Sensor External Relay Device To ext...

Page 132: ...plug Otherwise sound may only be heard intermittently An External Music Jack is an SELV port and should only be connected to an approved SELV device Note When the Hybrid IP PBX and external music sources are not connected to the same earth hum noise may be induced into Background Music and Music on Hold PC CTI Server PC Printer BGM Music on Hold Pager Amplifier Speaker Maximum Distance 2 m Maximum...

Page 133: ...rage save load functions Note Use an RS 232C cross cable for connection between the Hybrid IP PBX and PC Pin Assignments Connection Charts For connecting a printer PC with a 9 pin RS 232C connector No Signal Name Function Circuit Type EIA CCITT 2 RD RXD Receive Data BB 104 3 4 SD TXD ER DTR Transmit Data Data Terminal Ready BA CD 103 108 2 5 6 SG DR DSR Signal Ground Data Set Ready AB CC 102 107 7...

Page 134: ...e signals Data Set Ready DSR input An ON condition of circuit DR DSR indicates the printer or the PC is ready Circuit DR DSR ON does not indicate that communication has been established with the printer or the PC Request To Send RTS output This lead is held ON whenever DR DSR is ON Clear To Send CTS input An ON condition of circuit CS CTS indicates that the printer or the PC is ready to receive da...

Page 135: ...ics and external system database storage save load functions The CTI server is used for connecting PCs on a LAN to provide third party call control CTI The CTI connection uses the CSTA Phase 3 or TAPI 2 1 protocol Note The operating system of the PC or CTI server required for third party call control depends on your CTI application software For details refer to the manual for your CTI application ...

Page 136: ...nplug the Hybrid IP PBX do not perform the following procedures to start the Hybrid IP PBX again Otherwise your programmed data is cleared To restart the Hybrid IP PBX refer to 4 1 4 Using the Reset Button The Hybrid IP PBX will continue to be powered even if the power switch is turned OFF The power supply cord is used as the main disconnect device Ensure that the AC outlet is located near the equ...

Page 137: ...lug the other end into an AC outlet 4 Turn on the power switch The RUN indicator will flash Notes For safety reasons follow the procedures as indicated when turning on the Hybrid IP PBX For safety reasons do not stretch bend or pinch the AC cord and the DC cable of the AC adaptor AC Adaptor DC Connector DC IN 1 2 1 AC Adaptor AC Cord To AC outlet Power Switch ...

Page 138: ...on After initialisation programme the Hybrid IP PBX and connect trunks to the Hybrid IP PBX To confirm that the trunks are successfully connected dial 3 7 trunk number 3 digits on a PT or press the PT s S CO button You will hear a dial tone if the trunk is available and connected Turning off the Hybrid IP PBX For safety reasons make sure to turn off the power switch before unplugging the Hybrid IP...

Page 139: ...Installation Manual 139 Section 3 Guide for the KX TDA30 Maintenance Console Explains the installation procedure structure and basic information of the KX TDA30 Maintenance Console ...

Page 140: ...nd KX TDA30 and is referred to as the KX TDA30 Maintenance Console To programme and administer the Hybrid IP PBX by PC you need to install the KX TDA30 Maintenance Console onto the PC This manual describes overview and installation of the KX TDA30 Maintenance Console only KX TDA30 Maintenance Console 1 1 The contents and design of the software are subject to change without notice System Menu Menu ...

Page 141: ...e For pin assignments and maximum cabling distance refer to 2 9 1 Connection of Peripherals LAN Connection via IP GW4 Card Note For pin assignments and maximum cabling distance refer to 2 3 4 IP GW4 Card KX TDA3480 PC PC To USB Port To COM Port USB Port RS 232C Port PC Switching Hub To network port RJ45 ...

Page 142: ... be disabled Error Correction is not necessary Notes Use an RS 232C straight cable for connection between the Hybrid IP PBX and external modem An AT command for initialisation enabling automatic answer etc can only be programmed by KX TDA30 Maintenance Console AT F is stored as the default value For more information about the AT command refer to the external modem s instructions To trunk Hybrid IP...

Page 143: ...em password 1 Please provide all system passwords to the customer 2 To avoid unauthorised access and possible abuse of the Hybrid IP PBX keep the passwords secret and inform the customer of the importance of the passwords and the possible dangers if they become known to others 3 The Hybrid IP PBX has default passwords preset For security change these passwords the first time that you programme the...

Page 144: ...P PBX for the first time after initialisation with the factory default setting Quick Setup will launch automatically During Quick Setup you will set up the basic items For details about the basic items refer to 2 3 4 Quick Setup in the Feature Guide 1 Copy the setup file of the KX TDA30 Maintenance Console to your PC Its icon is shown here on the left 2 Double click the setup file to run the insta...

Page 145: ...s the system data 5 a Click the check box to connect to the Hybrid IP PBX Options will appear as shown here on the left b Enter the system password for installer default 1234 c Select USB then click OK Note To connect to the Hybrid IP PBX via USB the KX TDA USB driver must be installed on the PC as explained above in Installing the KX TDA30 Maintenance Console 6 When country area data do not match...

Page 146: ...stem standby mode while the KX TDA30 Maintenance Console is connected to the Hybrid IP PBX To perform either of the operations above first close the connection to the Hybrid IP PBX CAUTION Do not remove the SD Memory Card while power is supplied to the Hybrid IP PBX Doing so may cause the Hybrid IP PBX to fail to start when you try to restart the system ...

Page 147: ...Installation Manual 147 Section 4 Troubleshooting This section provides information on the Hybrid IP PBX and telephone troubleshooting ...

Page 148: ...n turn it back on Turn off the power switch and then unplug the Hybrid IP PBX After 5 minutes plug the Hybrid IP PBX back in and turn the power switch back on Noise on external paging Induced noise on the wire between the Hybrid IP PBX and the amplifier Use a shielded cable as the connection wire between the Hybrid IP PBX and amplifier A short shielded cable is recommended Distorted external music...

Page 149: ...r T R and the outer 2 wires are for D1 D2 D1 T R D2 D1 T R D2 Hybrid IP PBX Hybrid IP PBX Hybrid IP PBX Extension CAUSE The T R is connected to the D1 D2 SOLUTION Use the correct cord the inner 2 wires are for T R D1 T R D2 T R Extension CAUSE The T is connected to the R SOLUTION Reverse the connections of the T R D1 T R D2 T R Extension Can you dial an extension Continued on the next page No Yes ...

Page 150: ... CAUSE Trunk is connected to the T2 T1 Trunk is connected to the T2 R1 SOLUTION Reconnect the trunk to the T1 R1 or T2 R2 of the telephone jack using 2 conductor wiring T2 R1 T1 R2 Trunk Hybrid IP PBX Hybrid IP PBX Trunk T2 R1 T1 R2 Continued from the previous page Can you dial out on a trunk No ...

Page 151: ...e Hybrid IP PBX into the PS CS is not connected properly Make sure that the cable is connected properly with correct pin assignments Also make sure that the cable does not make short circuits Switch all DIP switches off PS becomes out of range Cannot make calls using the PS CS is not working Make sure that the cable is connected properly with correct pin assignments Also make sure that the cable d...

Page 152: ...Reset Button causes the following Camp on is cleared Calls on hold are terminated Calls on exclusive hold are terminated Calls in progress are terminated Call park is cleared Other data stored in memory except the above are not cleared Be aware that pressing the Reset Button with the System Initialise Switch in the SYSTEM INITIALIZE position clears all data stored in the Hybrid IP PBX Do not perfo...

Page 153: ...Manual Example KX TDA30 Maintenance Console Example Station Message Detail Recording SMDR Description Item Description 1 Date The date of the error detection 2 Time The time of the error detection 3 Level Minor MN ALM Displays minor errors which affect only a certain part of system operation Major MJ ALM Displays major errors which affect operation of the whole system or result in system failure 4...

Page 154: ...s Physical port number 01 to 16 will be displayed For optional service cards that are installed in Slots 08 to 11 Sub slot number 1 port number 1 to 4 will be displayed as follows Sub slot 1 11 to 14 Note When there are no parameters for the slot and physical port numbers XX and YY will be displayed as 00 Example Sub code for MPR card 10000 6 Error Message A description of the error 7 Log Informat...

Page 155: ...Installation Manual 155 Section 5 Appendix ...

Page 156: ...ons System Components Table Changed Contents 1 4 3 System Capacity 2 8 1 Connection of Doorphones Door Openers External Sensors and External Relays KX TDA3192 2 Channel Simplified Voice Message Card SVM2 KX TDA3820 SD Memory Card for Software Upgrade KX TDA3920 SD Memory Card for Software Upgrade to Enhanced Version ...

Page 157: ...5 1 Revision History Installation Manual 157 5 1 2 PSMPR Software File Version 3 0xxx Changed Contents 3 3 1 Installing and Starting the KX TDA30 Maintenance Console ...

Page 158: ...Version 4 0xxx New Options System Components Table Changed Contents 1 4 3 System Capacity 2 3 4 IP GW4 Card KX TDA3480 3 2 1 Connection KX TDA3450 4 Channel SIP Trunk Card SIP GW4 KX TDA3451 4 Channel VoIP DSP Card SIP DSP4 KX TDA3470 4 Channel VoIP Extension Card IP EXT4 ...

Page 159: ...Installation Manual 159 Index ...

Page 160: ...nnection Using a Modular T Adaptor 89 91 Digital XDP Connection Using an EXtra Device Port 90 92 DLC8 Card KX TDA3172 71 Door Opener 76 79 121 Doorphone 76 79 121 DPH2 Card KX TDA3162 79 DPH4 Card KX TDA3161 76 E ECHO8 Card KX TDA3166 82 Error Log 153 EXT CID Card 85 Extension Caller ID Card KX TDA3168 85 External Relay 76 79 121 External Sensor 76 79 121 EXtra Device Port XDP Mode 87 89 F Ferrite...

Page 161: ... Memory Card for Software Upgrade to Enhanced Version KX TDA3920 22 37 SIP DSP4 Card KX TDA3451 70 SIP GW4 Card KX TDA3450 68 Site Planning DECT Portable Station 99 Site Survey DECT Portable Station 107 Slave DPT Digital XDP 89 SLC8 Card KX TDA3174 73 Slot Position 39 Slot Restrictions 39 Specifications 23 Specifications Characteristics 25 Specifications General Description 23 Specifications Syste...

Page 162: ...Index 162 Installation Manual ...

Page 163: ...ll a screw here Install a screw here Install a screw here Note Make sure to set the print size to correspond with the size of this page If the dimensions of the paper output still deviate slightly from the measurements indicated here use the measurements indicated here ...

Page 164: ...704TM4047 Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2004 Panasonic Communications Co Ltd All Rights Reserved ...

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