34
Useful Information
Useful Information
Troubleshooting
If you still have difficulties after following the
instructions in this section, disconnect the
AC adaptor and turn off the handset, then
reconnect the AC adaptor and turn on the
handset.
0w4
is flashing.
L
The handset is not registered to the base
unit. Register it (page 30).
L
The handset is too far from the base unit.
Move closer.
L
The AC adaptor is not connected. Check
the connections.
I cannot make or receive calls.
L
The AC adaptor or telephone line cord is
not connected. Check the connections.
L
If you are using a splitter to connect the
unit, remove the splitter and connect the
unit to the wall socket directly. If the unit
operates properly, check the splitter.
L
Disconnect the base unit from the
telephone line and connect the line to a
known working telephone. If the working
telephone operates properly, contact our
service personnel to have the unit
repaired. If the working telephone does
not operate properly, contact your service
provider.
L
The call bar feature is turned on. Turn it off
(page 20).
L
You dialled a call restricted number (page
23).
L
The key lock feature is on. Turn it off
(page 11).
The unit does not ring.
L
The ringer volume is turned off. Adjust the
handset ringer volume (page 18) and the
base unit ringer volume (page 22).
The handset display is blank.
L
The handset is not turned on. Turn the
power on (page 8).
The handset will not turn on.
L
Make sure that the batteries are installed
correctly (page 6).
L
Fully charge the batteries (page 7).
L
Clean the charge contacts and charge
again (page 7).
The battery should be charging but the
battery icon does not change.
L
Clean the charge contacts and charge
again (page 7).
L
The AC adaptor is disconnected. Plug in
the AC adaptor.
A busy tone is heard when
{C}
or
{s}
is
pressed.
L
The handset is too far from the base unit.
Move closer and try again.
L
Another handset is on an outside call.
Wait for the other user to complete the
call.
Static, sound cuts in/out, fades.
Interference from other electrical units.
L
Locate the handset and the base unit
away from other electrical appliances.
L
Move closer to the base unit.
The handset stops working while being
used.
L
Disconnect the AC adaptor and turn off
the handset. Connect the AC adaptor, turn
on the handset and try again.
While storing an entry in the phonebook
or assigning a hot key, the handset starts
to ring.
L
A call is being received. To answer the
call, press
{C}
or
{s}
. Programming will
be cancelled. Start again.
Pressing
{R}
does not display/dial the
last number dialled.
L
If the redialled number was more than 24
digits long, the number will not be
TCD440̲445NZ(E).book Page 34 Monday, March 29, 2004 9:02 AM
