Panasonic KX-MB778TW Operating Instructions Manual Download | Manualshive

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10. Help

66

10.3.2 Printing problems

10.3.3 Scanner

Problem

Cause & Solution

The printing quality is poor.

L

Some paper has instructions recommending which side to print on. Try
turning the recording paper over.

L

You may have used paper with a cotton and/or fibre content that is over
20%, such as letterhead or resume paper.

L

The recording paper is too damp. Use new paper.

L

The remaining toner is low. Replace the toner cartridge.

L

To check the drum life and quality, please print the printer test list (page 83).
If printing quality is still poor, replace the toner cartridge and drum unit.

L

The toner save mode of feature #482 is ON (page 50).

A blank sheet is ejected.

L

You placed the document facing the wrong way when using the copier.

L

The other party placed the document in their fax machine the wrong way.
Check with the other party.

Black lines, white lines or
smudges appear on the
printed documents.

L

The glass or rollers are dirty with correction fluid, etc. Clean them (page 79,
82). Please do not insert a document before correction fluid has dried
completely.

Coloured text is printed in
black instead of greyscale
when printing from Microsoft
PowerPoint or other
applications.

L

Select

[

Colour

]

or remove the check next to

[

Greyscale

]

in the print

dialogue so that coloured text will be printed in greyscale.

Problem

Cause & Solution

I cannot scan.

L

When scanning at a high resolution, a large amount of available memory is
required. If your computer warns of insufficient memory, close other
applications and try again.

L

The unit is in use. Try again later.

L

There is not enough space on the hard disk. Delete unnecessary files and
try again.

L

Restart the computer, and try again.

L

Check the connection between the computer and the unit (page 15, 22).

L

You attempted to scan a document longer than the paper size which you
set. Change the setting or divide the document into the appropriate paper
size, and try again.

The document is not fed into
the unit when using the unit
as a scanner.

L

Remove the document in the auto document feeder and re-insert it.

Even after clicking

[

Cancel

]

,

scanning continues.

L

Please wait. It may take a while for the cancel request to be accepted.

A B C

MB778-788TW-PFQX2765ZA-OI-en.book Page 66 Tuesday, July 31, 2007 3:30 PM

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Summary of Contents for KX-MB778TW

Page 1: ...be sure that both your line and the other party s line support the Caller ID function Operating Instructions Multi Function Printer Model No KX MB778TW KX MB788TW Do NOT connect the USB cable until prompted by the Multi Function Station CD ROM 1 2 ...

Page 2: ...d or other countries L Screen shots reprinted with permission from Microsoft Corporation L Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries L Avery is a registered trademark of Avery Dennison Corporation L XEROX is a registered trademark of Xerox Corporation L All other trademarks identified herein are the pro...

Page 3: ...ower turned ON for a minimum of 30 minutes after printing Location L To avoid malfunction do not position the unit near appliances such as TVs or speakers which generate an intense magnetic field Static electricity L To prevent static electricity damage to the interface connectors or other electrical components inside the unit touch a grounded metal surface before touching the components Environme...

Page 4: ...rectory 37 6 4 Broadcast transmission 38 6 5 Sending a computer document as a fax message from your computer 40 Receiving Faxes 6 6 Selecting the way to use your fax machine 40 6 7 Receiving a fax automatically Auto answer ON 41 6 8 Receiving a fax manually Auto answer OFF 42 6 9 Using the unit with an answering machine 42 6 10 Receive polling retrieving a fax placed on another fax machine 43 6 11...

Page 5: ...tes and glass 79 12 2 Cleaning the document feeder rollers 82 13 General Information Printed Reports 13 1 Reference lists and reports 83 Specifications 13 2 Specifications 83 Copyrights 13 3 Information of copyrights and licenses KX MB788 only 86 14 Index 14 1 Index 93 ...

Page 6: ...these instructions may vary slightly from the actual product 1 2 Accessory information To ensure that the unit operates properly we recommend using the Panasonic toner cartridge and drum unit Replacement toner cartridge 1 L Model No Part No KX FAT92E Replacement drum unit 1 L Model No Part No KX FAD93E 1 Approx 2 000 sheets of A4 size paper can be printed with KX FAT92E 1 Power cord 2 CD ROM 3 Dru...

Page 7: ...more times for faxes L To insert a pause during dialling L STOP L To stop an operation or programming session L To erase a character number M FAX AUTO ANSWER L To turn the auto answer setting ON OFF page 41 N FAX L To switch to the fax mode page 16 35 O BROADCAST L To send a document to multiple parties page 38 P MANUAL BROAD L To send a document to multiple parties manually page 38 Q Station keys...

Page 8: ...ver 2 ADF Auto Document Feeder cover 3 Document guides 4 Document cover 5 Output tray 6 Top cover release lever 7 Document entrance 8 Paper input tray 9 Recording paper exit j Document exit 1 2 4 3 6 8 7 9 j 5 A Recording paper guides B Speaker C Power inlet D Manual input tray Rear cover E External telephone jack F Telephone line jack G USB interface connector H LED KX MB788 only I LAN interface ...

Page 9: ... L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of a non Panasonic toner cartridge and drum unit L Do not leave the toner cartridge out of the protection bag for a long time It will decrease the toner life L Do not add toner to the toner cartridge 1 Before opening the protection bag of the new toner cartridge shake it vertically m...

Page 10: ...en the top cover 8 Note L Do not touch the transfer roller 9 L If the lower glass j is dirty clean it with a soft and dry cloth 7 Install the drum and toner unit k by holding the tabs L Make sure that the triangles l match to install the drum and toner unit correctly 8 9 7 j k l ...

Page 11: ...d drum unit L To ensure that the unit operates properly we recommend the use of Panasonic toner cartridge Model No KX FAT92E and drum unit Model No KX FAD93E See page 6 for accessory information L To maintain print quality and machine life we recommend you to clean slots and openings page 3 and the inside of the unit page 79 82 when replacing the toner cartridge and or drum unit Waste disposal met...

Page 12: ...t tray may be easily bumped into L The output tray can hold up to approximately 150 sheets of printed paper Remove the printed paper before the output tray becomes full If the top part of the extender is detached 1 With the top part of the extender in the open position insert the tab 1 into the left hole 2 of the extender 2 Slide the other tab 3 into the right hole 4 of the extender from below unt...

Page 13: ... can hold Up to 250 sheets of 60 g m2 to 75 g m2 paper Up to 230 sheets of 80 g m2 paper Up to 200 sheets of 90 g m2 paper L Please refer to page 84 for information on recording paper L The unit is set for printing A4 size paper by default If you want to use letter or legal size paper change the setting feature 380 on page 50 1 Pull the paper input tray 1 until it clicks into place then pull it co...

Page 14: ...aper should not be loaded over the snubbers 7 5 Insert the paper input tray to the unit lifting the front part of the tray Then push it completely into the unit Note L If the paper is not loaded correctly re adjust the paper guides or the paper may jam L If the paper input tray does not close the plate in the paper input tray may be lifted Push the paper and make sure that the paper is laid flat i...

Page 15: ...l is KX MB788 L A telephone handset cannot be connected directly to this unit To talk to the other party please connect an extension telephone 1 Power cord L Connect to a power outlet 110 V 60 Hz 2 Telephone line cord L Connect to a single telephone line jack 3 EXT jack L You can connect an answering machine or an extension telephone Remove the stopper if attached 4 Answering machine not included ...

Page 16: ...he operation mode Scan Copy Fax You can select the desired mode by pressing one of the following buttons SCAN Select this mode when using the unit as a scanner for the computer page 27 COPY Select this mode when using the unit as a copier page 30 FAX Select this mode when using the unit as a fax machine page 35 Note L The default operation mode is the copy mode L You can change the default operati...

Page 17: ...scanner glass L Check that ink paste or correction fluid has dried completely L Remove clips staples or other fasteners L Do not set the following types of documents Make a copy of the document using the scanner glass and set the copy instead Chemically treated paper such as carbon or carbonless duplicating paper Electrostatically charged paper Badly curled creased or torn paper Paper with a coate...

Page 18: ...Help 2 5 Help function The unit contains helpful information on the following topics which can be printed for reference purposes as follows BASIC SETTINGS FEATURE LIST DIRECTORY FAX RECEIVING COPIER REPORTS CALLER ID 1 Press MENU repeatedly to display HELP 2 Press or repeatedly to display the desired item i SET 3 Press MENU to exit 128 mm 128 mm 600 mm 216 mm 216 mm 208 mm 4 mm 4 mm 5 mm 5 mm SET ...

Page 19: ...al Programming 2 7 Date and time 1 MENU i 1 0 1 i SET M 01 D 01 Y 07 TIME 00 00 2 Enter the current month date year hour minute by selecting 2 digits for each Press repeatedly to select AM or PM or 24 hour time entry Example August 10 2007 10 15 PM 12 hour clock format 1 Press 0 8 1 0 0 7 1 0 1 5 M 08 D 10 Y 07 TIME 10 15 2 Press repeatedly to select PM 3 SET 4 Press MENU to exit Note L The other ...

Page 20: ...e the correction L To erase all characters press and hold STOP 2 9 Your fax number You can program your fax number so that it appears on the top of each page sent 1 MENU i 1 0 3 i SET NO 2 Enter your fax number up to 20 digits L To enter a press L To enter a space press L To enter a hyphen press FLASH L To erase a number press STOP 3 SET 4 Press MENU to exit To correct a mistake Press or to move t...

Page 21: ...tion When your network administrator does not manage the network with a DHCP server When two or more units are connected to the LAN You need to assign an IP address subnet mask and default gateway manually 1 MENU i 5 0 0 DHCP ENABLED V 2 Press 0 to select DISABLED i SET 3 Set each item For the IP address 1 Press 5 0 1 IP ADDRESS PRESS SET 2 SET i Enter the IP address of the unit i SET For the subn...

Page 22: ...interface L USB cable is not included Please purchase a shielded Type A male Type B male USB cable 2 11 2 Installing Multi Function Station on a computer L Install Multi Function Station CD ROM before connecting the unit to a computer with USB cable If the unit is connected to a computer with USB cable before installing Multi Function Station the Found New Hardware Wizard dialogue box will appear ...

Page 23: ...follows Start i All Programs or Programs i Panasonic i the unit s name i Add Printer Driver Then follow the on screen instructions Note L You cannot connect more than one unit to the same computer at the same time To modify the software You can select the components to install anytime after the installation For Windows 2000 Windows XP and Windows Vista users you must be logged in as an administrat...

Page 24: ...page 60 L Computer features printing scanning etc may not function properly in the following situations When the unit is connected to a computer that was custom built by the user When the unit is connected to the computer via a PCI card or other expansion card When the unit is connected to another piece of hardware such as a USB hub or interface adapter and not connected directly to the computer T...

Page 25: ...ck Preferences then click the desired tab Change the printer settings then click OK 4 Click Print or OK L The unit will start printing Note L To stop printing from the unit see page 60 L To load paper see page 13 26 L When using the manual input tray load the recording paper after step 4 L For details about the paper specifications see page 84 L If a printing error occurs the Device Monitor will b...

Page 26: ...hows the following PAPER IN TRAY 2 FOR PC PRINTING L To use the manual input tray you must change the paper source in the Basic tab when setting the printer properties page 25 You can also select the desired media type To print on labels Use labels designed for laser printing We recommend the following Avery 5160 5161 5162 5163 5164 5165 5167 5168 XEROX LWH100 LWH110 LWH120 LWH130 LWH140 L Use the...

Page 27: ...anning However when you select PDF as a file format the software that is associated to open PDF file will start Note L To stop scanning see page 60 L You can save the images in TIFF JPEG BMP or PDF formats L See page 17 for document requirements 4 1 2 Scan to save as a file 1 Set the original page 17 2 SCAN 3 Press V or repeatedly to select FILE i SET 4 For USB connection Press V or repeatedly to ...

Page 28: ...ed setting i SET i START Note L If you select black white for the scan type you can save the images in TIFF or PDF formats If you select grayscale or colour for the scan type you scan save the images in JPEG or PDF formats 4 1 4 Scan to OCR With OCR software you can convert an image into text data that can be edited with word processor software 1 Set the original page 17 2 SCAN 3 Press V or repeat...

Page 29: ... image set the document to preview again 6 Scan L If you preview the scanned image using the auto document feeder in step 5 set the document again and click Scan L The scanned image will be displayed in the Multi Function Viewer window after scanning L To save the scanned image select Save As from the File menu L To cancel scanning while the document is being scanned click Cancel Note L You can di...

Page 30: ...e resolution and contrast according to the type of document L To select the resolution see page 30 L To select the contrast see page 30 4 If necessary enter the number of copies up to 99 5 START L The unit will start copying 6 After you finish copying press STOP to reset the settings you set in step 3 and 4 Note L To stop copying see page 60 L You can change the default operation mode feature 463 ...

Page 31: ... 100 50 200 97 LTR A4 94 A4 LTR 83 LGL A4 78 LGL LTR L If you select ZOOM 100 press V or repeatedly to change the enlargement reduction rate by 1 at a time from 25 to 400 You can also enter the desired percentage specifically by using the dial keys 3 SET 4 If necessary enter the number of copies up to 99 i START 5 After you finish copying press STOP to reset this feature Note L Enlargement reducti...

Page 32: ...selected setting in step 3 See the following table for details The shaded area will be scanned 2 Press PAGE LAYOUT repeatedly to select QUIK ID COPY i SET 3 Press V or repeatedly to select the number of original documents from 2 in 1 4 in 1 or 8 in 1 i SET 4 Press V or repeatedly to select the page layout from LANDSCAPE or PORTRAIT i SET 5 If necessary enter the number of copies up to 99 i START L...

Page 33: ...be reduced to fit the recording paper 1 Set the original page 17 L To make a portrait copy set the original in portrait direction To make a landscape copy set the original in landscape direction 2 Press PAGE LAYOUT repeatedly to select N in 1 i SET 3 Press V or repeatedly to select the number of original documents from 2 in 1 4 in 1 or 8 in 1 i SET 4 Press V or repeatedly to select the layout from...

Page 34: ...opying steps 3 to 6 on 5 2 5 To collate multiple copies page 34 During N in 1 feature 1 Set the original and enter necessary settings for N in 1 copy steps 2 to 4 on 5 2 4 To copy several pages onto 1 page N in 1 feature page 33 2 Press COLLATE repeatedly to display ON and continue copying steps 3 to 6 on 5 2 5 To collate multiple copies page 34 Copy reservation You can reserve your copy while the...

Page 35: ... transmission time To select the contrast You can adjust this setting depending on the darkness or lightness of the document 5 levels light to dark are available Press CONTRAST repeatedly i SET Note L You can hold the previous contrast setting feature 462 on page 50 To redial the last number REDIAL i START L If the line is busy the unit will automatically redial the number 2 or more times Note L T...

Page 36: ...the original 2 Enter the fax number i QUICK SCAN 6 2 Storing items for the one touch dial feature and navigator directory The unit provides the one touch dial feature 6 items and navigator directory 100 items L Station 1 and 2 can be used alternatively as broadcast keys page 38 L Make sure that the FAX light is ON 6 2 1 Storing one touch dial item 1 Press MENU repeatedly to display DIRECTORY SET 2...

Page 37: ...ary change to the desired resolution page 35 and the desired contrast page 35 3 Enter the fax number Using stations 1 3 Press the desired station key Using stations 4 6 Press LOWER then press the desired station key Using navigator directory Press DIRECTORY then press V or repeatedly to display the desired item L To send a single page skip to step 6 L To send multiple pages go to the next step 4 P...

Page 38: ... desired broadcast key For BROADCAST 1 BROADCAST 2 Press V or repeatedly to select BROADCAST For MANUAL BROADCAST using the dial keypad 1 MANUAL BROAD 2 Press V or repeatedly to select MANUAL BROAD 3 SET 4 Program items Using stations 1 3 Press the desired station key Using stations 4 6 Press LOWER then press the desired station key Using navigator directory Press V or repeatedly to display the de...

Page 39: ...r glass 1 Set the original page 17 2 If necessary change to the desired resolution page 35 and the desired contrast page 35 3 Press BROADCAST or MANUAL BROAD L To send a single page skip to step 5 L To send multiple pages go to the next step 4 Place the next page i SET L To send more pages repeat this step 5 START L After transmission the unit will automatically print a report broadcast sending re...

Page 40: ...g will be cancelled L For details see the help file by selecting p from Multi Function Station L Click Select to change the active unit Receiving Faxes 6 6 Selecting the way to use your fax machine Depending on your situation select the way you prefer to use your fax machine Use only as a fax FAX ONLY mode Use mostly as a telephone TEL mode Use with answering machine 6 6 1 Use only as a fax FAX ON...

Page 41: ...ONLY mode of the fax machine to more than 4 if you use with auto answer ON How to receive calls When receiving phone calls the answering machine will record voice messages 6 7 Receiving a fax automatically Auto answer ON 6 7 1 Activating FAX ONLY mode Press FAX AUTO ANSWER repeatedly to display FAX ONLY MODE L The FAX AUTO ANSWER light turns ON How faxes are received When receiving calls the unit ...

Page 42: ... extension telephone make sure remote fax activation is turned ON feature 434 on page 52 beforehand The default setting is ON 6 9 Using the unit with an answering machine 6 9 1 Setting up the unit and an answering machine 1 Connect the answering machine 1 L Answering machine is not included L Remove the stopper 2 if attached 2 Set the number of rings on the answering machine to 4 rings or less L T...

Page 43: ...dy for your call 1 Press MENU repeatedly to display POLLING i SET 2 Dial the fax number i START 6 11 Junk fax prohibitor preventing fax reception from undesired callers If you subscribe to Caller ID service page 45 this feature prevents fax reception from calls that do not show caller information Additionally the unit will not accept faxes originating from numbers that match the ones on a programm...

Page 44: ...n i PC FAX 3 When a fax call is received your computer will receive a document through the unit Note L You can view print or transfer the received document using your computer Viewing a received document 1 Select PC FAX from Multi Function Station 2 Select Received Log in Communication Log 3 Click the item you want to view 4 Click File in the menu bar then select View or click View icon in the too...

Page 45: ...formation please contact your telephone company 7 1 1 How Caller ID is displayed The calling party s name or telephone number will be displayed after the 1st ring You have the option of whether or not to answer the call The unit will automatically store caller information name telephone number and date and time of the call from the 30 most recent calls It is possible to view caller information one...

Page 46: ...e of the call or the caller s name may not be displayed 7 2 1 Symbols and operations for caller information What means on the display means the call has already been viewed or answered To stop viewing Press STOP 7 3 Editing a caller s telephone number before calling back storing 1 CALLER ID 2 Press V or repeatedly to display the desired entry 3 Press CALLER ID to display the telephone number 4 Pre...

Page 47: ...and navigator directory 1 CALLER ID 2 Press V or repeatedly to display the desired item 3 MENU 4 Select the station key or navigator directory For stations 1 2 1 Press the desired station key 2 Press V or repeatedly to select DIAL MODE i SET i SET For station 3 Press the station key i SET For stations 4 6 Press LOWER then press the desired station key i SET For navigator directory Press or i SET 5...

Page 48: ... Utilities i Embedded Web L You can also access the unit by entering its IP address on the web browser 2 Select the desired category from the menu bar Device Configuration features of the unit Network Configuration features of the network 3 Type root as the user name then enter the password feature 155 on page 49 i OK 4 Select the desired feature tab at the top of the right frame 5 Change the sett...

Page 49: ... 300ms 5 250ms 6 200ms 7 160ms 8 110ms 9 100ms 90ms 80ms Note L If the unit is connected via a PBX PBX functions transferring a call etc might not work correctly Consult your PBX supplier for the correct setting Changing the LCD display contrast 1 4 5 1 NORMAL default 2 DARKER Changing the password for feature programming via remote operation 1 5 5 1 MENU i 1 5 5 i SET 2 Enter the current password...

Page 50: ...the power save mode the unit needs to preheat the fuser unit before printing Holding the previous contrast setting 4 6 2 0 DISABLED default Deactivates this feature 1 ENABLED The unit will hold the previous setting Note L The previous setting will be held individually for copying and sending faxes Setting the default operation mode 4 6 3 To select the default operation mode when the selected time ...

Page 51: ... This feature is not available for broadcast transmission L Calling charges may be higher than usual Sending a fax at a specific time 4 1 2 This feature allows you to take advantage of low cost calling hours offered by your telephone company This feature can be set up to 24 hours in advance of the desired time 0 OFF default 1 ON To send a document 1 If the FAX light is OFF turn it ON by pressing F...

Page 52: ... 1 ON default The unit will fit received documents onto your recording paper Changing the fax activation code 4 3 4 If you wish to use an extension telephone to receive faxes activate this feature and program the activation code Important L The fax activation code must be different from the code that you programmed on the answering machine 0 OFF 1 ON default 1 MENU i 4 3 4 2 Press 1 to select ON i...

Page 53: ...ceived document in the memory once then transfer the data after recognition of the connection 2 CONNECTED If the unit recognizes the connection to the computer it will transfer a received document to the computer If the unit cannot recognize the connection it will print out the data Setting the computer for PC fax reception 4 4 3 To select the computer that will be used for receiving a fax See pag...

Page 54: ... hold the previous setting Holding the previous zoom enlargement reduction setting 4 6 8 0 DISABLED default Deactivates this feature 1 ENABLED The unit will hold the previous setting Holding the previous collate setting 4 6 9 0 DISABLED default Deactivates this feature 1 ENABLED The unit will hold the previous setting Feature Code Selection Changing the data timeout setting 7 7 4 The unit will aut...

Page 55: ...rmat brightness contrast scan size SMTP setting for scan to e mail via e mail server KX MB788 LAN connection only This feature can be programmed only by the web browser page 58 Registering the scan to e mail destinations via e mail server KX MB788 LAN connection only L This feature can be programmed only by the web browser When you send scanned files via e mail server you can register e mail desti...

Page 56: ...imary DNS server of the network on the LAN using the dial keypad i SET i MENU Setting the secondary DNS server for the LAN connection 5 0 5 This feature is available when feature 500 is deactivated 1 MENU i 5 0 5 i SET 2 Enter the secondary DNS server of the network on the LAN using the dial keypad i SET i MENU Setting the machine name 5 0 7 1 MENU i 5 0 7 i SET 2 Enter the name of the unit to rec...

Page 57: ...8 Programmable Features 57 Setting HTTPD for the LAN connection 5 3 4 0 DISABLED Denies access to the web browser 1 ENABLED default Allows access to the web browser Feature Code Selection ...

Page 58: ...ge 56 HTTPD feature 534 on page 57 Feature Tab Selection Setting the location where you use this unit LAN FEATURE Enter the location information of the unit SMTP setting for scan to e mail via e mail server E MAIL FEATURE Enter the SMTP server information to send scanned image from the unit via e mail server Setting the error notify feature ERROR NOTIFY ENABLED The unit will send an e mail to regi...

Page 59: ...haracters using V or Instead of pressing the dial keys you can select characters using V or 1 Press V repeatedly to display the desired character Characters will be displayed in the following order 1 Uppercase letters 2 Number 3 Symbol 4 Lowercase letters L If you press the order will be reversed 2 Press to insert the displayed character 3 Return to step 1 to enter the next character Keypad Charac...

Page 60: ...urrent status of the unit from your computer 1 Start Multi Function Station 2 Utilities i Device Monitor L The Device Monitor window will appear 3 Confirm the status of the unit Status Current status of the unit Note L Additional information toner and recording paper status unit information etc will be displayed in Status tab by clicking Advanced Information L The status of the unit will be update...

Page 61: ...nning Press STOP repeatedly to display STOP SCANNING To cancel copying Press STOP repeatedly to display STOP COPYING To cancel sending or receiving faxes Press STOP repeatedly to display STOP FAX To cancel broadcast transmission Press STOP repeatedly to display BROAD CANCELLED To cancel fax redialling Press STOP repeatedly to display SEND CANCELLED 3 SET ...

Page 62: ...OH REJECT L The junk fax prohibitor feature of this unit rejected fax reception MEMORY FULL L The memory is full of received documents due to a lack of recording paper or a recording paper jam Install paper page 13 or remove the jammed paper page 73 L If feature 442 is set to ALWAYS page 53 check the connection between the computer and the unit NO DOCUMENT FAILED PICKUP L The document was not fed ...

Page 63: ...OVER L The manual input tray rear cover is open Close it L A recording paper jam occurred near manual input tray rear cover Remove the jammed paper page 73 DIRECTORY FULL L There is no space to store new items in navigator directory Erase unnecessary items page 37 DRUM LIFE LOW REPLACE SOON L The drum life is near to an end Replace the drum unit as soon as possible FAX IN MEMORY L The unit has a d...

Page 64: ...he document into two or more sheets and try again REMOVE PAPER IN INPUT TRAY 2 L The recording paper is installed in the manual input tray when trying to copy receive faxes or print reports Remove the recording paper from manual input tray REPLACE DRUM CHANGE SUPPLIES L The drum unit s service life is finished Replace the drum unit immediately RX MEMORY FULL L The memory is full of received docume...

Page 65: ...ailable for the version of Windows installed on your computer See the Microsoft web site for details L If you have any other multifunction softwares installed on your computer uninstall them L Check that your computer has enough memory and hard disk space If your computer warns of insufficient memory close other applications If there is not enough space on the hard disk delete unnecessary files L ...

Page 66: ...lease do not insert a document before correction fluid has dried completely Coloured text is printed in black instead of greyscale when printing from Microsoft PowerPoint or other applications L Select Colour or remove the check next to Greyscale in the print dialogue so that coloured text will be printed in greyscale Problem Cause Solution I cannot scan L When scanning at a high resolution a larg...

Page 67: ...read L You used a coloured paper as a document Change the contrast page 30 and make a lighter copy of the document using TEXT resolution page 30 Problem Cause Solution I cannot send documents L The telephone line cord is connected to the EXT jack on the unit Connect to the LINE jack page 15 L The other party s fax machine is busy or has run out of recording paper Try again L The other party s mach...

Page 68: ...eceived documents is poor L If documents can be copied properly the unit is working normally The other party may have sent a faint document or there may be something wrong with the other party s machine Ask them to send a clearer copy of the document or to check their fax machine L If documents can not be copied properly refer to 10 3 2 Printing problems page 66 The other party complains that they...

Page 69: ...y L If this button is pressed during dialling a pause will be inserted If pressed immediately after a dial tone is obtained the last number dialled will be redialled I cannot receive a fax document on the computer L Make sure the following features are set beforehand PC fax reception feature 442 on page 53 Computer setting for the PC fax reception feature 443 on page 21 Problem Cause Solution I ca...

Page 70: ...ess class as shown below Set the IP address in the range of the number specified in the class corresponding to your local network scale Class Subnet mask IP address Class A 255 0 0 0 10 0 0 1 10 255 255 254 Class B 255 255 0 0 172 xx 0 1 172 xx 255 254 1 Class C 255 255 255 0 192 168 xx 1 192 168 xx 254 2 1 xx should be the same value for the unit and for the computer as shown in the following exa...

Page 71: ...ctions properly 1 Insert the CD ROM that is included with the unit into your CD ROM drive L Panasonic Setup dialogue box will appear 2 Tools i Windows Firewall Setting L The Windows Firewall Setting Tool window will appear 3 Add to the exceptions list i OK i OK To confirm the security settings For Windows XP users 1 Start i Control Panel i Security Center L The Windows Security Center window will ...

Page 72: ... L The User Access Control dialogue box will appear 4 Continue 5 Click the Exceptions tab 6 Confirm that Panasonic Trap Monitor Service PCMFSMLM and PCCMFLPD are displayed and checked on the Program or Port list ...

Page 73: ...R COVER Caution L Do not pull out the jammed paper forcibly before opening the top cover L To prevent injuries be careful not to put your hands under the top cover Case 1 When the recording paper has jammed near the manual input tray 1 Pull open the paper input tray 1 2 Open the manual input tray 2 and remove the jammed paper 3 carefully by pulling it upwards Then close the manual input tray 1 3 2...

Page 74: ...the error message Case 2 When the recording paper has jammed near the drum and toner unit 1 Pull open the paper input tray 1 2 Lift the top cover release lever 2 and open the top cover 3 Note L Do not touch the transfer roller 5 4 Caution The fuser unit 4 gets hot Do not touch it 1 2 4 3 5 ...

Page 75: ... Paper Jams 75 3 Remove the jammed paper 6 carefully by pulling it upwards Remove the jammed paper 7 carefully by pulling it toward you 4 Close the paper input tray 5 Close the top cover until locked 6 7 ...

Page 76: ... open the top cover 2 Note L Do not touch the transfer roller 4 2 Lift both green levers 5 until they stop 3 Remove the jammed paper 6 carefully by pulling it upwards 4 Push back the green levers 7 to the original position 5 Close the top cover until locked Caution The fuser unit 3 gets hot Do not touch it 1 3 2 4 5 6 7 ...

Page 77: ...it lifting the front part of the tray Then push it completely into the unit Note L If the error message is still displayed check the recording paper specifications and re install recording paper See page 13 for details 11 1 3 When the recording paper in the manual input tray is not fed into the unit properly The display will show the following CHECK PICK UP INPUT TRAY 2 1 Remove the recording pape...

Page 78: ...ammed document forcibly before lifting the ADF cover 1 Open the ADF cover 1 while holding the document cover 2 2 Remove the jammed document 3 carefully When the document has jammed near the document entrance When the document has jammed near the document exit 3 Close the ADF cover 1 2 3 3 ...

Page 79: ... fax document received by the other party Caution L Be careful when handling the drum and toner unit See the caution for the drum unit on page 9 for details L Do not use paper products such as paper towels or tissues to clean the inside of the unit 12 1 1 White plates and scanner glass 1 Open the document cover 1 2 Hold the document cover 2 while cleaning the white plates 3 and the scanner glass 4...

Page 80: ... 1 and open the top cover 2 Note L Do not touch the transfer roller 4 3 Remove the drum and toner unit 5 by holding the tabs 4 Clean the lower glass 6 with a soft and dry cloth 5 Reinstall the drum and toner unit 7 by holding the tabs Caution The fuser unit 3 gets hot Do not touch it 1 3 2 4 5 6 7 ...

Page 81: ...sure that the triangles 8 match to install the drum and toner unit correctly 6 Close the top cover until locked Caution L To prevent injuries be careful not to put your hands under the top cover 7 Re connect the power cord 8 ...

Page 82: ...ent frequently misfeeds 1 Disconnect the power cord 2 Open the ADF cover 1 while holding the document cover 2 3 Clean the document feeder rollers 3 with a cloth moistened with isopropyl rubbing alcohol and let all parts dry thoroughly 4 Close the ADF cover 5 Re connect the power cord 1 2 3 ...

Page 83: ...rox 4 s page ECM MMR Memory transmission 2 Scanning density Scanning resolution Up to 600 1 200 dpi Optical Up to 9 600 9 600 dpi Interpolated Copy resolution Up to 600 600 dpi Scanner glass Up to 600 300 dpi Auto document feeder Fax resolution Horizontal 8 pels mm Vertical 3 85 lines mm in standard resolution 7 7 lines mm in fine photo resolution 15 4 lines mm in super fine resolution Photo resol...

Page 84: ...ide Try using the other side of the paper if you are not happy with the print quality or if misfeeding occurs L For proper paper feeding and best print quality we recommend using long grained paper L Do not use paper of different types or thickness at the same time This may cause paper jams L Avoid double sided printing L Do not use paper printed from this unit for double sided printing with other...

Page 85: ... Case 3 EXT TAM External Telephone Answering Machine Table of Contents2 1 Table of Contents 1 1 Included accessories 1 2 Accessory information Finding the Controls 1 3 Description of buttons 1 4 Overview Installation1 5 Toner cartridge and drum unit 1 6 Document tray 1 7 Output tray1 8 Recording paper2 Preparation 2 1 Connections 2 2 Turning the power switch ON Help Button2 3 Help function Volume ...

Page 86: ...BLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED ...

Page 87: ... of California All rights reserved Copyright c 1988 Stephen Deering Copyright c 1988 University of Utah Copyright c 1988 1989 1993 The Regents of the University of California All rights reserved Copyright c 1988 1991 1993 The Regents of the University of California All rights reserved Copyright c 1988 1992 1993 The Regents of the University of California All rights reserved Copyright c 1988 1993 T...

Page 88: ...dation Inc All rights reserved Copyright c 1998 1999 2000 2001 The NetBSD Foundation Inc All rights reserved Copyright c 1998 2000 The NetBSD Foundation Inc All rights reserved Copyright c 1998 2000 2001 The NetBSD Foundation Inc All rights reserved Copyright c 1999 The NetBSD Foundation Inc All rights reserved Copyright C 1999 WIDE Project All rights reserved Copyright c 1999 2000 Jason L Wright ...

Page 89: ...RE Part 2 Networks Associates Technology Inc copyright notice BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following discl...

Page 90: ...NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 4 Sun Microsystems Inc copyright notice BSD Copyright c 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Use is subject to license terms below This distribution may include materials developed by third parties Sun Sun ...

Page 91: ...NY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER IN AN ACTION OF CONTRACT NEGLIGENCE OR OTHER TORTIOUS ACTION ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Copyright 1995 1998 1999 2000 by Jef Poskanzer jef acme com All rights reserved Redistribution and use in source and binary forms with or wi...

Page 92: ...ed in part on the work of the Independent JPEG Group Copyright 1995 by Jef Poskanzer jef acme com Copyright 1998 by Jef Poskanzer jef acme com Copyright 1999 by Jef Poskanzer jef acme com Copyright 1995 2000 by Jef Poskanzer jef acme com Copyright 1999 2000 by Jef Poskanzer jef acme com Copyright 1995 1998 2000 by Jef Poskanzer jef acme com ...

Page 93: ... Approved users Feature 532 56 Auto document feeder 17 31 36 Auto IP Feature 533 56 Auto reduction Feature 432 52 B Basic features 49 Broadcast programming list 83 Broadcast transmission 38 C Caller ID Calling back 46 Storing 47 Caller ID list Feature 216 45 Character entry 59 Cleaning 79 82 Collate hold Feature 469 54 Connecting tone Feature 416 52 Connections 15 LAN 15 USB 22 Contrast hold Featu...

Page 94: ...t list 83 Programming 48 Pull scan 29 Push scan 27 Q Quick scan 36 R Recall time Feature 121 49 Receiving faxes Automatically 41 Manually 42 Recording paper 13 Recording paper size 84 Redialling 35 37 Reports Broadcast programming 83 Broadcast sending 39 Caller ID 50 83 Journal 36 83 Power down 71 Printer test 83 Sending 35 51 Setup 83 Telephone number 83 Reset fax features Feature 459 53 Resoluti...

Page 95: ...95 Notes ...

Page 96: ...PFQX2765ZA CM0807DW0 CD ...

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