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10.1 Report messages
To indicate the unit’s fax transmission/reception status, one of the following messages will be printed on the sending
and journal reports (page 41).
Message
Code
Cause & Solution
COMMUNICATION ERROR
40-42
46-72
FF
R
A transmission or reception error occurred. Try
again or check with the other party.
43
44
R
A line problem occurred. Connect the telephone line
cord to a different jack and try again.
R
An overseas transmission error occurred. Try using
the overseas mode (feature #411 on page 60).
DOCUMENT JAMMED
-----
R
Remove the jammed document (page 92).
ERROR-NOT YOUR UNIT
53
54
59
70
R
A transmission or reception error occurred because
of a problem with the other party’s fax machine.
Check with the other party.
JUNK FAX PROH. REJECT
-----
R
The junk fax prohibitor feature of this unit rejected
fax reception.
MEMORY FULL
-----
R
The memory is full of received documents due to a
lack of recording paper or a recording paper jam.
Load paper (page 14) or remove the jammed paper
(page 87).
R
If the PC fax setting (feature #442 on page 63) is set
to
“
ALWAYS
”
, check the connection between the
computer and the unit.
R
If your unit is connected to the computer via the LAN
and the fax preview mode (feature #448 on
page 52) is set to
“
ON
”
, view, print or save the
documents on the web browser, and then erase
unnecessary documents (page 52).
NO DOCUMENT / FAILED PICKUP
-----
R
The document was not fed into the unit properly.
Re-insert it and try again.
OTHER FAX NOT RESPONDING
-----
R
The other party’s fax machine is busy or has run out
of recording paper. Try again.
R
The other party’s fax machine rings too many times.
Send the fax manually (page 41).
R
The other party’s machine is not a fax machine.
Check with the other party.
R
The number you dialled is not in service.
PRESSED THE ‘Stop’ KEY
-----
R M
Stop
N
was pressed and fax communication was
cancelled.
THE COVER WAS OPENED
-----
R
The top cover was opened. Close it and try again.
OK
-----
R
Fax transmission or reception was successful.
75
10. . Help
10. Help