Appendix
45
LIMITED WARRANTY
For U.S.A.
Panasonic System Communications Company of North America (PSCNA)
Computer Products - Worldwide Warranties
Section 1: Limited Warranty – Hardware
PSCNA, referred hereafter as "Panasonic" will repair the products listed below with new or rebuilt
parts, free of charge in a Global Panasonic designated service location for the period specified
below from the date of original purchase in the event of a defect in materials or workmanship. These
warranties are extended solely to the original purchaser. A purchase receipt or other proof of date of
original purchase will be required before warranty performance is rendered.
y
y
Laptop Computers (CF-##) – 3 Years
y
y
Tablet PC (FZ-A# / FZ-G# / JT-B#) – 3 Years
y
y
Ultra-Mobile PC (CF-U#/CF-H# Series) – 3 Years
y
y
PDRC - LCD & Keyboard Assembly – 3 Years
Original Battery Warranty
Batteries supplied with the product are covered under the warranty for one (1) year from date of
purchase, except as excluded in Section 3. Batteries purchased separately are covered under the
warranty for one (1) year from the date of purchase. A replacement battery furnished under the product
warranty is covered for the remaining period of the one year warranty on the original or purchased
battery.
Optional: Battery Extended Warranty Program
If this coverage is purchased, the serial numbered unit is entitled to one replacement battery within
each 12 month period, providing the existing battery holds less than 50% of the original battery life.
A replacement battery will be shipped out in advance for exchange on Laptop PC’s and FZ-G# and
JT-B# models.
On the FZ-A# series Tablet PC models, the unit must be sent in for expedited battery replacement by
calling the number at the end of the last page of this document. The cost of labor, battery, and shipping
are included in the price of the Battery Extended Warranty Program.
Optional: Extended Warranty Program (PC)
If this coverage is purchased, the serial numbered unit is entitled to the same warranty coverage on
their unit with the exception of the battery for which a separate coverage program is available. The
cost of labor, parts, and shipping are included in the price of the Extended Warranty Program.
Optional: Panasonic “Protection Plus” Warranty
Any unit for which the Panasonic “Protection Plus” warranty has been purchased will receive additional
coverage for any failure that occurs due to accidental damage. All other terms and conditions of
the standard warranty apply and this additional coverage will exist for the duration of the standard
warranty period of the unit. If an extended Protection Plus warranty program is purchased, coverage is
extended to the end of the last year of extended coverage purchased.
This warranty does not cover failures or defects that are caused by fire, intentional acts, loss, theft,
improper maintenance, modification or service by anyone other than the Panasonic National Service
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