background image

Troubleshooting

40

On-screen manual

When the screen is rotated, 

part of the screen is not 

displayed.

x

p

If the screen is zoomed or the menu is opened, zoom out and 

close the menu, then touch   to reload the data.

Others

No response

x

p

Press and hold 

 (power button) until “Power off” screen is 

displayed and touch [OK], then press 

 (power button) to turn 

it on.

x

p

If the application does not work normally, uninstall and reinstall 

the application. To uninstall:

1.

  Touch   – [   Settings] –  [   Applications].

2.

   Touch [DOWNLOAD] or [ALL], and touch the application to 

uninstall, then touch [Uninstall].

3.

   Uninstall the application by following the on-screen 

instructions.

The screen freezes, and 

no operations can be 

performed.

x

p

Hold down 

 (power button) for 10 or more seconds.

This forcibly turns the power off. Now turn the power back on.

Factory data reset

CAUTION

y

y

Factory data reset function will return this computer to the default condition. When you reset this 

computer, the stored data will be erased. 

Back up important data to other media before reset.

1.

   Touch   – [   Settings] – [   Backup & reset] – [Factory data reset].

All the data in /mnt/sdcard folder will be erased. The data in microSD memory card inserted into 

microSD memory card slot will not be erased.

2.

  Touch [Reset tablet].

3.

  Follow the on-screen instructions.

Troubleshooting (basic)

JT-B1_eng(PGQX1334ZA)_20130122.indd   40

2013/01/22   9:10:16

Summary of Contents for JT-B1 series

Page 1: ... 27 Turning on off and sleeping waking up 28 First time operation 29 How to attach the hand strap 33 How to change the battery pack 34 Installing and removing the microSIM card 36 Installing and removing the microSD memory card 37 Troubleshooting Troubleshooting basic 38 Appendix Specifications 41 Options 44 LIMITED WARRANTY 45 For further information about this computer you can refer to the on sc...

Page 2: ...lert users to a specific operating procedure that must be followed in order to operate the unit safety x x Tablet computer WARNING Use the dedicated AC adaptor JT B1 AD000U Generation of heat ignition or rupture of the product may result Do not disassemble this product You may receive an electric shock or foreign matter may enter and result in a fire Do not insert foreign objects Doing so may caus...

Page 3: ...ants and small children Accidental swallowing will result in bodily injury y y In the event of accidental swallowing see a doctor immediately Do not use with exposing the skin to this product for a long period of time Using this product with exposing the skin to the heat source of this product or AC adaptor for a long period of time can cause a low temperature burn Do not operate this product duri...

Page 4: ...age your hearing y y Turn up the volume little by little Avoid stacking If balance is lost this product may fall over or drop resulting in an injury Do not leave this product in high temperature environment for a long period of time Leaving this product where it will be exposed to extremely high temperatures such as near fire or in direct sunlight may deform the cabinet and or cause trouble in the...

Page 5: ...void extreme heat near the fire in direct sunlight for example Electrolyte leakage generation of heat ignition or rupture of the battery may result Use the dedicated charger Generation of heat ignition or rupture of the battery may result WARNING Do not splash water on the battery pack or moisten the battery pack with water Generation of heat ignition or rupture of the battery may result If the ba...

Page 6: ...a defect in the insulation which may result in a fire y y Pull the plug and wipe it with a dry cloth Pull the plug if the computer is not being used for a long period of time If a malfunction or trouble occurs immediately stop use y y This product is damaged y y Water or foreign objects have found their way inside the product y y Smoke emitted y y Abnormal odors or sounds are being emitted y y Unu...

Page 7: ...use a fire and or electric shocks Do not use the accessory AC cord provided with this product for any other product Otherwise it may cause fire or electric shock Do not disassemble this product You may receive an electric shock or foreign matter may enter and result in a fire To ensure safety disconnect the AC plug from the AC outlet when cleaning the product or when the product is not going to be...

Page 8: ...ally p p Should the battery leak and the fluid get into your eyes do not rub your eyes Immediately flush your eyes with clear water and see a doctor for medical treatment as soon as possible NOTE p p The battery may become warm during recharging or normal use This is completely normal p p Recharging will not commence if internal temperature of the battery is outside of the allowable temperature ra...

Page 9: ...European Medical Device Directive MDD 93 42 EEC Panasonic cannot guarantee any specifications technologies reliability safety e g Flammability Smoke Toxicity Radio Frequency Emission etc requirements related to aviation standards and medical equipment standards that differ from the specifications of our COTS Commercial Off The Shelf products This computer is not intended for use in medical equipme...

Page 10: ...certain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use this product prior to turning on the product Regulatory Information We are not responsible for any radio or television interference caused by unauthorized modification of this product The correction of interference caused by suc...

Page 11: ...ean Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the correct method of disposal Note for the battery...

Page 12: ... interference with communications systems Failure to observe these instructions may lead to the suspension or denial of cellular services to the offender legal action or both For details on usage of this unit in aircrafts please consult and follow instruction provided by the airline Do not operate Personal Computer or Handheld Computer incorporating wireless WAN modem in the presence of flammable ...

Page 13: ...o signals and cellular networks cannot be guaranteed to connect in all conditions Therefore you should never rely solely upon any wireless device for essential communications for example emergency calls Remember in order to make or receive calls Computer incorporating wireless WAN modem must be switched on and in a coverage area with adequate cellular signal strength Some networks do not allow for...

Page 14: ...liance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation FCC RF Exposure Warning p p This device meets the government s requi...

Page 15: ...ly Disposal may be regulated in your community due to environmental considerations For disposal or recycling information please visit Panasonic website http www panasonic com environmental or call 1 888 769 0149 65 M 2 CAUTION Risk of Explosion if Battery is replaced by an Incorrect Type Dispose of Used Batteries According to the Instructions 58 E 1 ATTENTION Il y a risque d explosion si la batter...

Page 16: ...es dommages à ce périphérique 30 Ca 2 1 p p This computer complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment p p This computer with WLAN and or Bluetooth transmitters installed has been approved for portable operation and does not require any minimum spacing be provided between antennas and all person s body p p Cet équipement est conforme aux limites...

Page 17: ...d plug is unsuitable for the socket outlet in your home then the fuse should be removed and the plug cut off and disposed of safely There is a danger of severe electrical shock if the cut off plug is inserted into any 13 ampere socket How to replace the fuse The location of the fuse differs according to the type of AC mains plug figures A and B Confirm the AC mains plug fitted and follow the instr...

Page 18: ...Be extremely careful when handling this computer p p When carrying this computer y y Either turn off this computer s power or set the computer to the sleep mode y y Remove all external devices cables and other protruding objects y y Do not drop or hit this computer against solid objects y y Do not grip the display part p p Before boarding an airplane turn off this computer s power and take it on b...

Page 19: ...oreign particles and dust wash the soft cloth refer to the following to remove the foreign particles and dust from the soft cloth p p Clean the screen while the computer is powered off Cleaning the screen while the power is on may cause the computer to malfunction Also dirt on the screen is easier to see when the computer is powered off and so is easier to clean p p Wash the soft cloth when it bec...

Page 20: ...attery pack at ambient temperatures from 20 C to 20 C 4 F to 68 F Storing the battery pack outside of the specified temperatures reduces the performance and life of the battery pack p p Charge the battery pack before use p p When the terminal of the battery pack becomes dirty use a dry soft cloth to clean the terminal Failure to observe this may cause poor contact with the device and cut power sup...

Page 21: ...rporated in the United States and or other countries p p Bluetooth is a registered trademark owned by Bluetooth SIG Inc U S A and licensed to Panasonic Corporation p p Wi Fi the Wi Fi logo the Wi Fi CERTIFIED logo and Wi Fi CERTIFIED are trademarks or registered trademarks of Wi Fi Alliance p p The N Mark logo is a trademark or registered trademark of NFC Forum p p Names of products brands etc app...

Page 22: ...do not find the described accessories contact your technical support office x x Main unit x x AC adaptor A1 A2 A3 x x AC cord Shape depends on the country x x Battery pack x x OPERATING INSTRUCTIONS this document x x Soft cloth x x Hand strap JT B1_eng PGQX1334ZA _20130122 indd 22 2013 01 22 9 10 09 ...

Page 23: ...ication In the initial status BACK is the function assigned 6 Application button A2 This is used to execute the function assigned to the button by the software application In the initial status HOME is the function assigned 7 Application button A3 This is used to execute the function assigned to the button by the software application In the initial status MENU is the function assigned 8 Battery in...

Page 24: ...microSD memory card slot Slot for microSD microSDHC Rear camera This is used when taking photos and videos Area where the hand strap is attached Pass one end of the hand strap through this hole to attach the strap microSIM card slot 1 This is where the microSIM card is inserted Battery pack lock This is used when installing and removing the battery pack B Hand strap Loop the strap over your hand f...

Page 25: ...ects the DC IN jack and USB 2 0 Micro B connector 4 Interface cover lock This locks the interface cover 5 Audio output jack This is where the headset or earphones are connected 6 USB 2 0 Micro B connector This is connected to the USB device 7 DC IN jack This is where the plug of the dedicated AC adaptor is connected 8 Microphone This is used for voice input JT B1_eng PGQX1334ZA _20130122 indd 25 2...

Page 26: ...open the cover x x How to open and close the audio output jack cover Use your fingernail here to open the cover and pull out the cover in the direction shown by the arrow Audio output jack cover p p In order to ensure the dust tight and water proof performance of the product use the product with the cover installed securely in place when the DC IN jack USB 2 0 Micro B connector and audio output ja...

Page 27: ...out the screen Depending on the applications you can also zoom in or out by double touching the screen Buttons A1 Return to the previous screen The same function as A2 Return to the home screen The same function as A3 Open the menu p p The functions of the buttons can be changed using the application Ú Reference Manual Input Operation Application buttons JT B1_eng PGQX1334ZA _20130122 indd 27 2013...

Page 28: ...nctions and hold down power button until Shut down is displayed 2 Touch OK Sleeping 1 With the power ON press power button p p The screen goes off and the product is placed in the sleep mode p p When the product enters the sleep mode no further operations are possible p p In order to conserve the battery power the product is placed in the sleep mode when it has not been used for the prescribed per...

Page 29: ...p p Turn the battery pack locks until you hear a clicking sound to lock the battery pack in place 2 Charging this computer using the AC adaptor Described below are the steps to take to charge the battery pack in this computer 1 Connect one end of the AC cord to the AC adaptor 2 Open this computer s interface cover Slide the lever with the v mark in the direction shown by the arrow Pull the lever i...

Page 30: ... the battery indicator blinks three times in red five seconds after the power button has been held down and the product has vibrated for a moment it means that the remaining charge of the battery pack is less than 1 of a full charge and the product will not start up CAUTION y y Do not disconnect the AC adaptor until the first time operation procedure is completed y y When using this computer for t...

Page 31: ... 5 Touch Next p p Sign in with your Google Account screen is displayed 6 If necessary set up your Google account by following the on screen instructions p p If you set up your Google account you can use Gmail Calendar etc 7 When Use Google location is displayed check what is displayed on the screen and touch Next To remove the check mark touch the applicable check box 8 When This tablet belongs to...

Page 32: ...tion widget to open from the list F Menu Depending on the applications is displayed at the top right of the screen You can select additional functions from the menu G Recent apps Display the recent applications Touch an application to open from the application list To stop the application drag it to the right H Home Return to the home screen I Back Return to the previous screen J Status detail and...

Page 33: ...he strap all the way through fold it back as shown in the figure and hold it in place with your hand and adhere the hook and loop fastener 3 Fold back the other end of the strap so that it fits the size of your hand hold it in place with your hand and adhere the hook and loop fastener 4 Place the pads on top This completes the process How to attach the hand strap JT B1_eng PGQX1334ZA _20130122 ind...

Page 34: ...e Pad 3 This step applies only when the hand strap is attached Remove the buckle and extend the ends of the strap Buckle 4 Release the battery pack locks 5 Remove the battery pack p p Take the steps for removing the battery pack with this computer on a desk table or other such surface p p Ensure that the battery pack will not fall p p If it proves difficult to remove the battery pack hook the buck...

Page 35: ...ot remove the battery pack with the power still supplied to the product Otherwise any files being written may be destroyed p p As a safeguard to prevent operating errors the product has a function for displaying a warning and sounding a warning beep to alert the user if you release the battery pack locks while power is still supplied to the product If you are using headphones for instance the warn...

Page 36: ...igure p p Push it firmly into place until you hear a clicking sound Removing the microSIM card 1 Press the microSIM card lightly p p The microSIM card will partially pop out 2 Pull the microSIM card straight out Installing and removing the microSIM card Described here are the steps to take to install and remove the microSIM card which requires a user contract for use JT B1_eng PGQX1334ZA _20130122...

Page 37: ...in the figure p p Push it firmly into place until you hear a clicking sound Removing the microSD memory card 1 Press the microSD memory card lightly p p The microSD memory card will partially pop out 2 Pull the microSD memory card straight out Installing and removing the microSD memory card Described here are the steps to take to install and remove the microSD memory card option JT B1_eng PGQX1334...

Page 38: ...e problem is found in the system software Contact Panasonic Technical Support Nothing appears on the screen p p Charge the battery pack p p Install the battery pack correctly p p Change the battery pack which has been used with a fresh one The date and time are incorrect p p Make the correct settings by performing the following steps 1 Touch Settings Date time and set date and time p p If the prob...

Page 39: ...e screen The following are not malfunctions p p Although advanced high precision technologies are used in the production of color LCD screens 0 002 or less of the picture elements may be dark or remain constantly lit i e more than 99 998 of elements function properly p p Due to the natural characteristics of LCD screens you may notice unevenness in colors and brightness depending on your angle of ...

Page 40: ...ll the application by following the on screen instructions The screen freezes and no operations can be performed p p Hold down power button for 10 or more seconds This forcibly turns the power off Now turn the power back on Factory data reset CAUTION y y Factory data reset function will return this computer to the default condition When you reset this computer the stored data will be erased Back u...

Page 41: ...M EDGE UMTS HSPA HSPA LTE CDMA EV D0 Rev A LTE GSM EDGE UMTS HSPA HSPA LTE IC card Contactless IC card reader writer Type A Type B FeliCa Sensor Accelerometer 3 axes Gyro sensor 3 axes Geomagnetic sensor 3 axes Proximity sensor Yes Ambient light sensor Yes GPS Yes Card slots microSD memory card slot 6 microSD microSDHC compatible max 32 GB 1 microSIM card slot microSIM 1 External interface USB 7 U...

Page 42: ...tion OS 15 Android 4 0x IceCreamSandwich Pre installed software 16 Adobe viewer file manager Dashboard Device Management User Button Manager 1 Varies depending on the countries 2 1 GB 1 073 741 824 bytes 3 1 GB 1 000 000 000 bytes Your operating system or some application will report as fewer GB Approx 3 GB 2 is used as system area 4 Does not guarantee operation of all Bluetooth peripherals 5 Only...

Page 43: ...ct to the terms and conditions concerned For this reason before using the product please read the GPL and LGPL license information indicated on the product and the information concerning the open source software On the home screen of the product touch Apps and then check the following in sequence Settings About tablet Legal information The source codes approved on the basis of the GPL and LGPL ter...

Page 44: ...Appendix 44 Options x x Battery pack JT B1 BT000U JT B1_eng PGQX1334ZA _20130122 indd 44 2013 01 22 9 10 17 ...

Page 45: ...ch 12 month period providing the existing battery holds less than 50 of the original battery life A replacement battery will be shipped out in advance for exchange on Laptop PC s and FZ G and JT B models On the FZ A series Tablet PC models the unit must be sent in for expedited battery replacement by calling the number at the end of the last page of this document The cost of labor battery and ship...

Page 46: ... to install or operate the modem is defined in Section 2 Limited Software Warranty Any attempted software installation by anyone other than a Panasonic Authorized Wireless Integrator is not covered under warranty and may result in service charges to re image or replace the hard drive Installation or attempted installation by any party other than Panasonic or an Authorized Panasonic Wireless Integr...

Page 47: ...s logo badges labels cleaning cloths carry cases manuals cables straps belts holsters tethers and harnesses and any other options and accessories not listed above or covered under a separate warranty y y Failures related to the product operating system hard drive or solid state drive image software setup software program virus other program s or file s on any drive or in any computer memory locati...

Page 48: ...ircraft Class 1 EFB Systems and 2 EFB Systems are defined by FAA AC Advisory Circular 120 76A or JAA JAA TGL Temporary Guidance Leaflets No 36 Other Limits and Exclusions There are no other express warranties except as listed above PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS ...

Page 49: ...lm cleaning cloth carry case tether and harness No Coverage Remedy In the event of a warranty claim contact PCI s representatives within the applicable warranty period identifying the nature of the defect claimed at 1 800 668 8386 between 9 00 A M and 5 00 P M Eastern Time Zone Mon Fri excluding holidays for instructions on how to obtain service A purchase receipt or other proof of date of origina...

Page 50: ... suspected defect PCI will replace in Canada the defective disk s or other media Remedy PCI s entire liability and your only remedy for any breach of this software media warranty is limited to replacement of the media only It does not cover any other damages including but not limited to loss of use or profit loss or special indirect or consequential damages or other claims whether or not of simila...

Page 51: ...ooth lecteur d empreintes digitales clavier rétroéclairé carte mémoire et lecteurs disquettes CD DVD y y Ordinateurs personnels ultra portables y y Ordinateurs tablettes y y Écran mobile sans fil y y Ensembles PDRC ACL et clavier y y Duplicateur de port Trois 3 ans à partir de la date d achat original Défauts de pièces et de fabrication y y Batterie y y Chargeur de batterie y y Adaptateur pour voi...

Page 52: ...PANASONIC DÉCLINE TOUTE RESPONSABILITÉ CONCERNANT L UTILISATION DE CE PRODUIT DANS LES CAS SUSMENTIONNÉS 3 Les SYSTÈMES ÉQUIPEMENTS DE POSTE DE PILOTAGE D AVION sont dotés de systèmes OEPP organiseur électronique de poste de pilotage de classe 2 et de classe 1 utilisés pendant des phases critiques de vol par exemple pendant le décollage et l atterrissage et ou montés sur l avion Les systèmes OEPP ...

Page 53: ...i le programme a été modifié ou subi une tentative de modification ou des dommages attribuables à un accident ou à un cas fortuit De plus PCI n assume aucune responsabilité pour toute perte de ou tout dommage à un programme des données ou un support de sauvegarde amovible GÉNÉRALITÉS PCI NE RECONNAÎT AUCUNE AUTRE GARANTIE EXPLICITE OU IMPLICITE Y COMPRIS MAIS NON EXCLUSIVEMENT LES GARANTIES IMPLIC...

Page 54: ...nic shall transfer ownership of the replacement product or part to the customer and the customer shall transfer ownership of the replaced product or part to Panasonic Service Agreement Period from original date of purchase y y Toughbooks and every accessory included in the original packaging except the battery 3 years y y Toughpads and every accessory included in the original packaging except the ...

Page 55: ...NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR EQUIPMENT SYSTEMS AIR TRAFFIC CONTROL EQUIPMENT SYSTEMS OR AIRCRAFT COCKPIT EQUIPMENT SYSTEMS 4 PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES 4 AIRCRAFT COCKPIT EQUIPMENT SYSTEMS include Class2 Electronic Flight Bag EFB Systems and Class1 EFB Systems when used during critica...

Page 56: ...will be uninterrupted or error free Panasonic s entire liability and your exclusive remedy under this warranty shall be limited to the replacement of any defective disk or other media which is returned to Panasonic s authorized Service Centre together with a copy of the purchase receipt within the aforesaid warranty period Panasonic shall have no obligation for any defects in the disk s or other m...

Page 57: ...uential damages or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you This limited warranty gives you specific legal rights and you may also have other rights that vary from country to country You must consult applicable country laws for a full determination of your rights Contacts Address Panasonic System Communications Company Europe Pan...

Page 58: ...Appendix 58 JT B1_eng PGQX1334ZA _20130122 indd 58 2013 01 22 9 10 17 ...

Page 59: ...Appendix 59 JT B1_eng PGQX1334ZA _20130122 indd 59 2013 01 22 9 10 17 ...

Page 60: ... Panasonic System Networks Co Ltd 2013 Printed in Japan F0113 0 PGQX1334ZA J1 Web site http panasonic net JT B1_eng PGQX1334ZA _20130122 indd 60 2013 01 22 9 10 17 ...

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