Useful Information
88
For product assistance, visit www.globarange.com
For
A
assistance, visit www.joip.com
Making/answering calls, intercom
Problem
Cause/solution
w
is displayed, but I cannot
make a call.
L
The handset and base unit could not
communicate for some reason, such as
interference from other electrical appliances.
Perform the following:
– Move the handset and base unit away from
other electrical appliances such as
antennas and mobile phones.
– Move closer to the base unit.
Static is heard, sound cuts in
and out. Interference from
other electrical units.
L
Move the handset and base unit away from
other electrical appliances.
L
Move closer to the base unit.
L
k
Your unit is connected to a landline with
DSL service. We recommend connecting a
filter (contact your DSL service provider) to
the telephone line between the base unit and
the telephone line jack.
The handset does not ring.
L
The ringer volume is turned off. Adjust it (page
52).
L
The night mode feature is turned on. To turn it
off, see page 58.
The base unit does not ring.
*1
L
The ringer volume is turned off. Adjust it (page
59).
L
The night mode feature is turned on. To turn it
off, see page 58.
I cannot make a call.
L
l
Check if the
4
indicator is lit in green.
If it is not lit in green, see “
4
(Status)
indicator” (page 86).
L
l
You cannot make a call while the base
unit is downloading the software update. Wait
until the
4
indicator stops flashing and
changes to steady green.
L
You may have selected the wrong line by
pressing
{
TEL
}
or
{
IP
}
. Select the appropriate
line to call the phone number.
L
The base unit or another handset is in use. Try
again later.
L
Dial lock is turned on. To turn it off, see page
58.
GT15xxE.book Page 88 Wednesday, August 1, 2007 11:59 AM
