RQTC0156
Tr
oub
leshooting guide
22
Troubleshooting guide
“ERR H
”
stands for a
number.
Trouble may have occurred. The number following “ERR H”
depends on the status of the unit. Turn the unit off and then
back to ON. Alternatively, turn the unit off, disconnect the AC
power supply cord, and then reconnect it.
If the service numbers fail to clear, note the service number
and contact a qualified service person.
•
•
“ERR U11”
The disc may be dirty.
(5)
You haven’t inserted the disc correctly: Insert it correctly.
(9)
•
•
“
5
”
The operation is prohibited by the unit or disc.
•
“NO DISC”
You haven’t inserted a disc: Insert one.
You haven’t inserted the disc correctly: Insert it correctly.
(9)
•
•
“CANNOT PLAY
AUDIO”
“NO AUDIO”
Audio has not been recorded, or recorded in a format this
unit cannot playback. Video playback only is possible.
(5)
•
“THIS DISC MAY
NOT BE PLAYED IN
YOUR REGION.”
You can only play DVD-Video if their region number is the
same or includes the same region number as the unit or if
the DVD-Video is marked “ALL”. Confirm the region number
for the unit on the rear panel.
(Cover)
•
“THIS TYPE OF
DISC CANNOT
BE PLAYED.
PLEASE INSERT A
DIFFERENT DISC.”
You inserted a disc that has not been finalized.
(4)
You inserted a disc the unit cannot play; insert one it can.
(4)
You inserted a blank disc.
•
•
•
“AUTHORIZATION
ERROR
THIS PLAYER IS
NOT AUTHORIZED
TO PLAY THIS
VIDEO.”
You are trying to play the DivX VOD content that was
purchased with a different registration code. You cannot play
the content on this unit.
(24)
•
“RENTAL EXPIRED”
The DivX VOD content has zero remaining plays. You cannot
play it.
(24)
•
DivX
DivX
Unit displays
The number following
“H” depends on the
status of the unit.
Trouble may have occurred. Turn the unit off and then back
to ON. Alternatively, turn the unit off, disconnect the AC
mains lead, and then reconnect it.
If the service numbers fail to clear, note the service number
and contact a qualified service person.
•
•
You inserted a disc the unit cannot play; insert one it can.
(4)
You inserted a blank disc.
You inserted a disc that has not been finalized.
(4)
•
•
•
You haven’t inserted a disc: Insert one.
You haven’t inserted the disc correctly: Insert it correctly.
(9)
•
•
The disc may be dirty.
(5)
You haven’t inserted the disc correctly: Insert it correctly.
(9)
•
•
The connected equipment is not HDMI-compatible.
•
The HDMI connection acts unusually.
– The connected equipment is not HDMI-compatible.
– The HDMI cable is too long.
– The HDMI cable is damaged.
•
Television displays
RQTC0156-B.indd 22
2007-12-29 10:13:50