RQTC0156
20
Troubleshooting guide
Power
No operation
No response
when any buttons
pressed.
This unit cannot play discs other than the ones listed in
these operating instructions.
(4)
The unit may not be operating properly due to lightning,
static electricity or some other external factor. Turn the unit
off and then back to ON. Alternatively, turn the unit off,
disconnect the AC mains lead, and then reconnect it.
Condensation has formed: Wait 1 to 2 hours for it to
evaporate.
•
•
•
No response when
remote control
buttons pressed.
Check that the batteries are installed correctly.
(8)
The batteries are depleted: Replace them with new ones.
(8)
Point the remote control at the remote control sensor and
operate.
(9)
•
•
•
No picture or sound.
Check the video or audio connection.
(6 to 8)
Check the power or input setting of the connected
equipment.
•
•
You have forgotten
your ratings
password.
Reset all the settings
to Factory Preset.
While stopped, remove the disc, and then press and hold
[
q
] (PLAY) and [
g
] on the unit and then also press and
hold [
8
] on the unit until “INITIALIZED” disappears from
the television. Turn the unit off and on again. All settings will
return to the default values.
•
No power.
Insert the AC mains lead securely into the household mains
socket.
(8)
•
The unit is
automatically
switched to the
standby mode.
When “AUTO POWER OFF” is set to “ON”, the unit
automatically switches to standby after approximately 30
minutes in the stop mode.
(18)
•
Before requesting service, make the following checks. If you are in doubt about some
of the check points, or if the solutions indicated in the chart do not solve the problem,
consult your dealer for instructions. (Reference pages are shown in parentheses.)
It takes time before
play starts.
Play may take time to begin when an MP3 track has still
picture data. Even after the track starts, the correct play time
will not be displayed, however this is normal.
This is normal on DivX video.
•
•
The program
functions do not
work.
These functions do not work with some DVD-Videos.
•
Menu doesn’t
appear.
with
playback control
Press [
g
] twice and then press [
q
] (PLAY).
•
Play doesn’t start.
If a disc contains CD-DA and other formats, proper playback
may not be possible.
This unit may not play WMA and MPEG4 that contains still
picture data.
If playing DivX VOD content, refer to the home page where
you purchased it. (Example: www.divx.com/vod)
•
•
•
No subtitles.
Display the subtitles.
(13)
•
In A-B Repeat, point
B is automatically set.
The end of an item becomes point B when it is reached.
•
Repeat play is
automatically
canceled.
A-B Repeat is canceled when you press [QUICK REPLAY].
Repeat play may be canceled when you press [MANUAL
SKIP].
•
•
Specific operation impossible or incorrect
VCD
MP3 DivX
There is ghosting
when progressive or
HDMI output is on.
This problem is caused by the editing method or material
used on DVD-Video, but should be corrected if you use
interlace output. Change “VIDEO OUT (I/P)” in “VIDEO”
menu to “INTERLACE”.
(17)
•
Pictures not in
progressive output.
If the unit is connected to the television through VIDEO OUT,
S VIDEO OUT, or AV
1
terminal, output will be interlace.
•
Progressive video
1
The United Kingdom and Republic of Ireland
Tr
oub
leshooting guide
RQTC0156-B.indd 20
2007-12-29 10:13:49
