Troubleshooting
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17
Noise can be
heard.
• The plug of the audio input or output device is dirty.
Wipe the connection terminal of the audio input or output
device.
• The audio input or output device is not connected properly.
Correctly connect the audio input or output device.
• The audio from your PC speaker is being caught by your PC
microphone, then this product is transmitting the audio as the
noise (howling sound).
Check [mute] for the microphone column on the volume
control screen. Then the PC will stop transmitting audio to
this product.
Audio is
interrupted.
• Other applications are being run on the computer.
Close other applications on your computer.
• The max. bandwidth is set to [Unlimited] on the Network page.
Reduce the max. bandwidth (see page 40 or page 44 of
Operating Instructions on the Setup CD-ROM).
• The input from the audio input or output device is small.
When the audio is interrupted in listening, change
sensitiveness to [Maximum] on the Audio page. When the
audio is interrupted in talking, adjust the microphone volume
on the PC's Volume Control window.
You heard the
howling sound.
• The microphone connected to the audio input is close to the
speaker connected to the audio output and the audio output
setting is [Local Audio] or [Local Audio + Remote Audio] (see
page 69 of the Operating Instructions on the Setup CD-ROM).
Set [Remote Audio] on the Audio page, or make a distance
between the microphone and the speaker in order not to
cause the howling sound.
Problem
Cause and Remedy
