Web Screen
Depending on the OS installed on the personal computer, the following may occur. If a problem occurs, take the corresponding measure.
Performing the following solutions will not affect the operation of other applications.
The “information bar” described in the following explanations refers to the message bars that appear in Internet Explorer. (Windows)
● Internet Explorer
The information bar appears at the bottom of Internet Explorer.
Symptom
Cause and Measure
For Internet Explorer 9.0, 10.0,
and 11.0: The following message
appears in the information bar.
[This website wants to run the
following add-on: 'WebVideo
Module' from 'Panasonic System
Networks Co.,Ltd.'.]
●
Select [Allow].
For Internet Explorer 9.0, 10.0,
and 11.0: The following message
appears in the information bar.
[This website wants to install the
following add-on: 'nwcv4SSetup.
exe' from 'Panasonic System
Networks Co.,Ltd.'.]
●
Select [Install]. When the security warning window appears, click the [Install] button.
An unnecessary status bar or scroll
bar is displayed in the pop-up
●
Display the Security tab on the Internet Options screen of Internet Explorer, and then
select [Internet]. Click the [Custom level] button, set [Allow script-initiated windows
without size or position constraints] to [Enable] under [Miscellaneous], and click the [OK]
button. When the warning window appears, click the [Yes] button.
The IP images do not match the
display frames
●
Images may not appear correctly if their DPI settings are 120 DPI or higher.
•
Right-click on the desktop of the personal computer, click [Screen Resolution] - [Make text
and other items larger or smaller], and select [Smaller - 100% (default)].
●
Images may not appear correctly if the magnification level of Internet Explorer's zoom
function is not set to 100%.
•
Select [View] - [Zoom] in the menu bar of Internet Explorer, and click [100%].
The layout of the screen is
distorted, or some buttons on the
screen do not operate
●
Select [Tools] - [Compatibility View Settings] in the menu bar of Internet Explorer,
disable compatibility view for the unit.
Troubleshooting
- 122 -
